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Worcester, WR5
2.3/5, 3 Reviews
33% Recommended
0% letting valuation accuracy
67% letting fee satisfaction
No Description Found
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 67.00% | £795 | £825 |
Address
Belvoir
150-152 London Road, Worcester, Hereford and Worcester
WR5 2EJ
01905 359100
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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1 Star Review
Steve
By : 'Catherine'
Services : Letting( As a Tenant )
Rent PCM : £795
Would you recommend ? : No
Postcode : WR5
8 Apr 2021
People found this helpful0
If it was an option, I would give this business 0 stars. Me and my partner were tenants through Belvoir Worcester for 4 years and experienced the same level of unprofessional service through out. We had work promised to be completed on the property before our move in date which was still... Read Full Review
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Catherine Baker said about Belvoir
Services : Letting( As a Tenant )Date: 7th Apr 2021
If it was an option, I would give this business 0 stars. Me and my partner were tenants through Belvoir Worcester for 4 years and experienced the same level of unprofessional service through out. We had work promised to be completed on the property before our move in date which was still outstanding on the date we moved out, 4 years later... add to this a VERY long list of continuing issues needing to be resolved that only began to be fixed once they were notified we'd be leaving. Almost impossible to get hold of Steve at the office, resulting in us contacting the CEO of the Belvoir on one occasion to resolve a 3 week period with no hot shower. We left the property 2 months ago and have been chasing for money owed to us every few days since.. AVOID.
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I recently rented through ...
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5 Star Review
Gill
Steve
By : 'Phil'
Services : Letting( As a Tenant )
Rent PCM : £825
Would you recommend ? : Yes
Postcode : WR1
3 Feb 2016
People found this helpful0
I recently rented through Belvoir in Worcester and I can say without hesitation that the service was exemplary. I was faced with trying to find somewhere to live at short notice and Gill Burnett pulled out all the stops to secure a property for me. She kept me up to date all the way through and... Read Full Review
What agent could do to change your mind?
Amazingly low at just £125! Others charge in excess of £500 for a lesser service...
Comments on Agent Fees
Amazingly low at just £125! Others charge in excess of £500 for a lesser service...
Comments (0)I recently rented through Belvoir in Worcester and I can say without hesitation that the service was exemplary. I was faced with trying to find somewhere to live at short notice and Gill Burnett pulled out all the stops to secure a property for me. She kept me up to date all the way through and ensured I understood each step and what it meant.
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Phil said about Belvoir
Services : Letting( As a Tenant )Date: 3rd Feb 2016
I recently rented through Belvoir in Worcester and I can say without hesitation that the service was exemplary. I was faced with trying to find somewhere to live at short notice and Gill Burnett pulled out all the stops to secure a property for me. She kept me up to date all the way through and ensured I understood each step and what it meant.
I met with Steve when I visited the office to sign the rental paperwork and he was kind and patient.
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Typically, when my girlfriend ...
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1 Star Review
Steve
Melessa
By : 'knight_88'
Services : Letting( As a Tenant )
Rent PCM : £795
Would you recommend ? : No
Postcode : WR1
28 May 2015
People found this helpful6
Typically, when my girlfriend and I first began dealing with this agency they were very warm and welcoming (in hindsight it was clearly just a ruse as they only wanted our money). Initially, they dealt with our queries swiftly and I even managed to speak to Steve Slawson 'The Boss' a couple of... Read Full Review
Comments (0)Typically, when my girlfriend and I first began dealing with this agency they were very warm and welcoming (in hindsight it was clearly just a ruse as they only wanted our money). Initially, they dealt with our queries swiftly and I even managed to speak to Steve Slawson 'The Boss' a couple of times on the phone!
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knight_88 said about Belvoir
Services : Letting( As a Tenant )Date: 27th May 2015
Typically, when my girlfriend and I first began dealing with this agency they were very warm and welcoming (in hindsight it was clearly just a ruse as they only wanted our money). Initially, they dealt with our queries swiftly and I even managed to speak to Steve Slawson 'The Boss' a couple of times on the phone!
At this point I'd like to add that at no stage were we awkward or troublesome tenants during the period spent living at the property (i.e. rent was ALWAYS paid on time and we never caused any problems for either our neighbours or Belvoir as our agent). In short, we never gave Belvoir any reason to be awkward or unprofessional towards us.
However, as our tenancy progressed, their warming a timely fashion of dealing with any of our enquiries soon disappeared. On numerous occasions if/when we had a query directed to Belvoir I would always be told (normally by Melessa) that it would need to be dealt with by Steve. Naturally as their boss he is a busy man which resulted in either one of two things happening - 1)We never get a reply. 2)We would have to keep chasing them for an answer.
Lastly, we've decided to move to a different property (for completely unrelated reasons) so I promptly called Belvoir to let them know (I spoke with Melessa....again) and was told to mail Steve about it instead. It seems Steve is the ONLY person who can do ANYTHING at Belvoir and most annoyingly he is the one person who is NEVER available when you want/need to speak to him. Anyway, I mailed Steve directly and CC'd in the normal Belvoir Worcester e-mail address, just to be safe.
On the mail, I politely asked that he or someone at Belvoir get in-touch with me promptly to discuss final dates and moving-out procedure.....low and behold we never got a response. Considering this is quite an important process to go through you'd think they would be getting back to us quite quickly.
Anyway, so my girlfriend had to call their office to chase up about my mail and the woman on the phone (not Melessa this time, another random person) wasn't able to answer our questions but said she would need to speak to Steve. She put my girlfriend on hold while she spoke to Steve, then came back and relayed what he'd said. This happened several times during the same call. Surely it would have saved a lot of time and effort to just put my girlfriend straight through to him? Clearly, if he's there and has time to take a call from his colleague he can speak to one of his tenants regarding quite an important matter?
All-in-all (besides that first contact with them) we have found Belvoir Worcester to be extremely difficult to work with, unwilling to help and at times simply just unprofessional in the way they conduct their business.
AVOID LIKE THE PLAGUE!
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