100% sales valuation accuracy
96% sales fee satisfaction
93% lettings valuation accuracy
97% lettings fee satisfaction
Belvoir! Liverpool have a team of highly experienced individuals who have worked in the local market for many years. We know YOUR market inside out. We are a proactive agency who listen carefully to client needs and we endeavour to tailor make a service that's right for you.Members of ...
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Belvoir! Liverpool have a team of highly experienced individuals who have worked in the local market for many years. We know YOUR market inside out. We are a proactive agency who listen carefully to client needs and we endeavour to tailor make a service that's right for you.
Members of the Ombudsman, we pride ourselves on providing a professional, personal service. We are a forward thinking company who combine the old, tried and tested marketing campaigns alongside new innovative ideas making the most of modern technology including facebook, twitter.
Members of the Ombudsman, we pride ourselves on providing a professional, personal service. We are a forward thinking company who combine the old, tried and tested marketing campaigns alongside new innovative ideas making the most of modern technology including facebook, twitter.
...left to get your reviews in for the
2024
allAgents People Awards
Latest Reviews
6th Jul 2023
reviewed by 'Keith'
24th Nov 2022
reviewed by 'Stanislavs'
30th Mar 2022
reviewed by 'Alex'
9th Feb 2022
reviewed by 'Jemma'
22nd Oct 2021
reviewed by 'grs'
21st Oct 2021
reviewed by 'Annmarie'
Opening Hours
Address
Belvoir
54 Mill Lane
West Derby,Liverpool
Merseyside
L12 7JB
0151 256 0880
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 96% | £62,000 | £332,000 |
| Lettings | 93% | 97% | £325 | £3,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 79 | 2 | 172 | 6 | 17 | 1 | 12 | 1 | 5 | 0 |
Areas covered
- L12
- L13
- L11
- L12
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
Overall
Overall
Latest Properties
No Properties
Nov 06,2015
Nov 06,2015
4
people found
this helpful
this helpful
Very happy with the service from Belvoir. As first-time tenants we found the whole process very straightforward and were kept up to date with the progression of our application. The whole team are friendly and knowledgable, but we dealt mainly with Heather who was excellent. ...
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Nov 05,2015
Nov 05,2015
4
people found
this helpful
this helpful
Me & my partner recently used Belvoir lettings in West Derby, Liverpool to move into a rented home. We found their service excellent with all of the staff friendly, very approachable & very helpful when it came to any questions we had. We would definitely use them ...
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Nov 04,2015
Nov 04,2015
4
people found
this helpful
this helpful
Heather was outstanding in keeping me up to date with relevant details regarding my tenancy. She has a friendly yet professional approach and reassured me that everything ran as smoothly as possible. I am a primary school teacher so needed things to be sorted during ...
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Oct 30,2015
Oct 30,2015
4
people found
this helpful
this helpful
The staffs were very helpful and nice. I like their punctuality. Definitely, they will be my agent if I decided to move out to another property....
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Oct 30,2015
Oct 30,2015
3
people found
this helpful
this helpful
she was an angel with us . an lots of patience . from the start she help us to find a new home , even we didnt chose the house we want cuz the owner changed hes mid or something like that Heather helped us to find a ...
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Oct 29,2015
Oct 29,2015
4
people found
this helpful
this helpful
I had very good experience with the above mentioned agents. Michael was good in explaining all the legal aspects of the tenancy and Hannah was very good in helping me find the right apartment for me ....
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Oct 29,2015
Oct 29,2015
4
people found
this helpful
this helpful
We initially tried contacting a number of letting agents to manage our properties back in 2007, and Adam from Belvoir was the first and only person to call back. He was very friendly, professional and helpful, and we immediately knew that we were in safe hands.
...
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Oct 29,2015
Oct 29,2015
4
people found
this helpful
this helpful
Agents where very helpful and friendly, felt very comfortable when coming into the shop, nothing seemed too much to ask. Felt comfortable with asking questions etc. Got a very quick response when emailing and asking questions etc.
I would defiently recommend this agency to anyone ...
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Oct 29,2015
Oct 29,2015
4
people found
this helpful
this helpful
Everything was really good, Heather & Michael were really helpful and friendly. Happy with the service that we received and would recommend to anyone....
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Oct 23,2015
Oct 23,2015
4
people found
this helpful
this helpful
As new customer we are simply shock about the competence and the professionality recive from the Belvoi.
Basicly there is no agenze fee, but the do ther job, realible people willing to help, that's what a customer looking for.
We found it in belvoir.
Highly ...
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Oct 20,2015
Oct 20,2015
4
people found
this helpful
this helpful
The two agents i have mentioned above were extremely polite, professional and always pleasant. I have rented for the past 10 years and can honestly say that Belvoir as a company should be proud of how their staff deal with their customers. I have complete confidence ...
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Oct 19,2015
Oct 19,2015
4
people found
this helpful
this helpful
Heather was fantastic throughout the whole process, she helped us with the application and supported us completely when we were unsure about certain things. On the move in day, Heather went out of her way to ensure we had got everything we needed and settled ...
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Oct 17,2015
Oct 17,2015
4
people found
this helpful
this helpful
Heather and Michael were extremely helpful during the process of letting Ellerton Way, We are first time tennents and I am also 8 and a half months pregnant, and they made the move very stress free and answered any queries we had, they were so helpful ...
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Oct 06,2015
Oct 06,2015
4
people found
this helpful
this helpful
This agent specially Janet was amazing in every single way! Very helpful.
In general above my expectation.
Just I think I won't find any better agent ....
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Sep 18,2015
Sep 18,2015
4
people found
this helpful
this helpful
Last 8 years I am with this letting agent and I am fully satisfied with the services. I recommend this letting agent....
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May 15,2015
May 15,2015
4
people found
this helpful
this helpful
Well, I finally moved out after renting my flat managed by Belvoir but I would not like to go without expressing my sincere thanks to all the staff at the West Derby office; Jennifer, Hannah. Michael and Elaine. You kept up the good work right ...
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Mar 03,2015
Mar 03,2015
4
people found
this helpful
this helpful
I have properties in England but live in Ireland - the staff look after my properties to the highest level - i have properties managed by several agents over the country and can honestly say that the staff working at Belvior look after me very ...
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Feb 24,2015
Feb 24,2015
4
people found
this helpful
this helpful
I found from my first contact with Belvoir the staff to be extremly helpfull in every way .They took time to listen and ensured every question I raised or concern I had was answerd promptly and resolved very quickly .The service was professional yet very ...
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Feb 24,2015
Feb 24,2015
4
people found
this helpful
this helpful
Communication was excellent. Phone calls and emails answered very quickly. Jennifer and Hannah have that rare quality of combining a professional approach in a warm, friendly manner. Any problems I thought needed to be brought to the landlords attention were expedited swiftly. The best approach ...
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Feb 23,2015
Feb 23,2015
4
people found
this helpful
this helpful
When deciding on which agent to use when renting out our property, Belvoir was our first choice. They showed real enthusiasm for our property and have displayed a very helpful and professional approach when dealing with our queries....
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Feb 23,2015
Feb 23,2015
4
people found
this helpful
this helpful
I have used Belvoir at West Derby for a good while now probably about 5 years. I have always found them to be very professional, always great at responding promptly, great at sorting out any issues at the property as they manage it for me. Elaine ...
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Feb 23,2015
Feb 23,2015
4
people found
this helpful
this helpful
To date the best Agents I have experienced ever since letting.
Almost always polite helpful and understanding. Have almost always gotten the desired support, and offer a almost faultless service.
Just like a lot of service based organisations there is always room for improvement, but ...
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Feb 23, 2015
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(1)
I had also mentioned and stated Jennifer Banks along with Elaine as the 2 members of staff that I had been contact with and who had offered support and assistants.
But for some reason Jennifer Banks was not added and named so wanted to make sure that all her great work was also noted via my review. Jon Anthony ...
Feb 21,2015
Feb 21,2015
3
people found
this helpful
this helpful
I dealt with both Hannah and Michael during the course of the house viewing and then all the business etc. They are both friendly and approachable while being totally professional....
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Feb 20,2015
Feb 20,2015
4
people found
this helpful
this helpful
Elaine, has managed managed our rental property since 2007 , three sets of tenancies, only one of which generated any real problems, on which the agents could have been more proactive in resolving,although i can understand that agents have split loyalties. Pro action is important to ...
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Comment on agent fees
While not an agents fee the dispute service that Belvoir Liverpool ( West Derby) are linked ti is one that charges,, currently ‚£60 which becomes yet another overhead for the landlord to meet with the tenant being provided with this service for nothing. There is a free option which they have chosen not to use, which i would much prefer they utilized.
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Feb 20,2015
Feb 20,2015
4
people found
this helpful
this helpful
Excellent service from Belvoir. Very helpful staff. Always there when you need them. They protect both the interests of the tenant and the landlord....
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Comment on agent fees
Landlady very reasonable with yearly increases
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Feb 20,2015
Feb 20,2015
4
people found
this helpful
this helpful
I would strongly reccomed Belvoir if you want your property correctly appraised and efficiently managed. The staff at west derby in liverpool really understand their patch and set rent levels with integrity . They found me a tenant that matched my requirements within a short space ...
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Comment on agent fees
very reasonable both for myself and my tenant.
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Feb 19,2015
Feb 19,2015
4
people found
this helpful
this helpful
This agent has been fantastic! I spoke with Adam originally and Belvoir took over two properties for me from another agent who was not paying me and had allowed my tenant to get in to large arrears. Belvoir dealt with the old agent for me, ...
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Comment on agent fees
Average and fair considering the work they do. I have a number of properties and have never had an agent work so hard or so efficiently for me.
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Apr 30,2014
Apr 30,2014
4
people found
this helpful
this helpful
Good service and keep you well informed at each stage.
good photos and info on rightmove page to ensure house was viewed and rented quickly
would recommend...
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“Friendly, prompt, professional customer service. Quickly arranged an appointment to ......”
Apr 30,2014
Apr 30,2014
4
people found
this helpful
this helpful
Friendly, prompt, professional customer service. Quickly arranged an appointment to assess the property and take photos, advised a couple of remedial actions and organised good contractors on our behalf and advertised it within a couple of days. House shown to prospective tenants and successfully secured ...
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Apr 28,2014
Apr 28,2014
3
people found
this helpful
this helpful
We have been dealing with Adam, Elaine and the team at Belvoir since August 2011. During that time we have found their support to be outstanding. Nothing is too much trouble and every request is carried out in a professional manner. We live in Cumbria, so ...
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Liam
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 2:28 PM 06/11/2019 by Jennifer Folan
Best Estate Agent in L12 
