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Colchester, CO1
3.7/5, 15 Reviews
67% Recommended
75% sales valuation accuracy
83% letting valuation accuracy
100% sales fee satisfaction
88% letting fee satisfaction
Belvoir Colchester has been established in Colchester for over 17 years and is a locally owned and managed one stop property specialist business covering both Sales and Lettings.
Latest Reviews
kingsley obayagbona
Craig Wooldridge
Joanna Russell
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 75% | 100% | £312,000 | £312,000 |
| Lettings | 83% | 88% | £725 | £1,400 |
Areas covered
- CO1
- CO2
- CO3
- CO4
- CO5
- CO6
- CO7
Address
Belvoir
1 Montrose House, Colchester, Essex
CO1 1LS
01206 364444
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Belvoir Branches (View All 199)
Quick and easy to deal ...
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5 Star Review
By : 'kingsley'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CO2
16 Sept 2022
People found this helpful0
I'm happy with the service I got from Belvoir Colchester they helped me get exactly what I was looking for easy and... Read Full Review
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The team at Colchester ...
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5 Star Review
By : 'Karen'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CO7
17 May 2021
People found this helpful0
The team at Colchester Belvoir have offered excellent service from the moment I contacted them to view my property. Jutta has been amazing thought as has Sarah in the maintenance... Read Full Review
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Outstanding ...
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5 Star Review
By : 'Nick'
Services : Letting( As a Owner )
Rent PCM : £725
Would you recommend ? : Yes
Postcode : CO4
14 Apr 2021
People found this helpful0
Belvoir have looked after my property for over twenty years and consitantly exceed my expectations. The service they provide is... Read Full Review
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Fantastic experience for ...
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5 Star Review
By : 'Craig'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CO7
22 Mar 2021
People found this helpful0
I haven’t rented on my own for sometime and the team at Belvoir were fantastic in offering me quick solutions and processing my rental documents quickly and efficiently. I wanted to be in as quick as possible and they delivered. The flat was cleaned and ready to go! They also offered to... Read Full Review
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I would highly recommend ...
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5 Star Review
By : 'Simon'
Services : Sales( As a Buyer )
Sold price : £312000
Would you recommend ? : Yes
Postcode : CO2
18 Mar 2021
People found this helpful0
I would highly recommend using Belvoir! Colchester. From the very first meeting I felt very comfortable and confident as their knowledge of the local housing market and advice was excellent. Darren was great at keeping both the vendor and buyer informed of progress throughout which took away any... Read Full Review
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Great advice given, Darren is ...
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5 Star Review
By : 'Joanna'
Services : Letting( As a Owner )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : CO4
17 Mar 2021
People found this helpful0
Great advice given, Darren is very knowledgeable about the Colchester rental market and goes through all the options fully. Provides a friendly... Read Full Review
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By : Darren McLaughlin
17 Mar 2021Thank you Joanne for your kind...
A First class service ...
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5 Star Review
By : 'Peter'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
17 Nov 2017
People found this helpful0
A First class service provided by helpful, knowledgeable and very pleasant staff. The agency acted extremely swiftly to ensure that we moved in in less than two weeks. Can't fault... Read Full Review
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Terrible. We let our house ...
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1 Star Review
By : 'Alison'
Services : Letting( As a Owner )
Rent PCM : £1300
Would you recommend ? : No
Postcode : CO7
19 Sept 2017
People found this helpful0
Terrible. We let our house through this agency and we'll never do so again. There was inadequate inspection of the property to which considerable damage was done. During the tenancy, responses to emails were incredibly slow. Try somewhere else is out... Read Full Review
Comments on Agent Fees
Fair
Comments (1)Was this helpful?:
By : Julie Davis
20 Sept 2017Dear Allison We were very disappointed to read your review as we do care about how our landlords properties are handed back. We had until this tenancy not had any issues. We were extremely...
Belvoir have rented and ...
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5 Star Review
By : 'Caroline'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CO6
5 Jun 2017
People found this helpful1
Belvoir have rented and managed my property for nearly 10 years. I have always found Belvoir, but in particular, Julie Davis to be professional, efficient and very helpful. I would not consider using another agency. Having read the recent review (May 2017) I am compelled to add my own. All of my ... Read Full Review
Comments on Agent Fees
Fair
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Having been a landlord for a ...
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5 Star Review
By : 'George'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CO1
7 May 2017
People found this helpful0
Having been a landlord for a number of years I was thrilled to find Julie Davis about 16 years ago when she worked for another agent. I found her to be efficient, 100% trustworthy and great at problem solving. Having used a number of managing agents in the past I soon realised she was the best I... Read Full Review
Comments on Agent Fees
Very competitive and excellent value for money.
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Appalling. I rented my house ...
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1 Star Review
By : 'Kate'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : CO6
7 May 2017
People found this helpful9
Appalling. I rented my house out through Belvoir on a Belvoir contract. The tenant was the owner of the franchise, Julie Davis. I thought I was in safe hands and never for a moment imagined I would have any problems however Julie Davis does not pay her own rent. How can she legally be allowed to... Read Full Review
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Would definitely NOT ...
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1 Star Review
By : 'Kate.Louise'
Services : Letting( As a Tenant )
Would you recommend ? : No
5 Mar 2012
People found this helpful18
Would definitely NOT recommend Belvoir to anyone...ever! I was a tenant with them for just over a year and completely agree with all the bad reviews on here. Very very rude staff, always unhelpful and speak down to you. Constant inspections from, again, rude employees. Constant condesending letters ... Read Full Review
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By : Angry Tenant
6 Mar 2012Did you get your deposit back? I am at present noting all the problems and will go to court if needs be, this company should not be allowed as a letting angency. It's a racket not a letting agents. ...
The Colchester Belvoir team ...
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5 Star Review
By : 'Allan'
Services : Letting( As a Owner )
Would you recommend ? : Yes
6 Nov 2011
People found this helpful1
The Colchester Belvoir team pay attention to detail while remaining pragmatic, meaning that the tenant has a good experience and the landlords interests and property are protected. Professional and friendly... Read Full Review
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Never again would I go with ...
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1 Star Review
By : 'Very'
Services : Letting( As a Tenant )
Would you recommend ? : No
1 Sept 2010
People found this helpful3
Never again would I go with them. Avoid at all costs. A monkey could do their job... Read Full Review
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Moving into the rented ...
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1 Star Review
By : 'smiley'
Services : Letting( As a Tenant )
Would you recommend ? : No
16 Jun 2010
People found this helpful3
Moving into the rented property went smoothly but moving out didn't. Terrible communication from Belvoir Colchester, 5 weeks after moving out had to chase for my deposit as I had no contact from them. Then less than 50% of my deposit appeared in my bank account followed by a breakdown of charges. I ... Read Full Review
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Tenant Fees
Overall Fees
£0 (inc. VAT),On Completion
The legislation for England states that in addition to the asking rent, for assured shorthold tenancies agents are now only permitted to charge the following: 1. A refundable holding deposit - capped at no more than one week's rent. Belvoir Colchester will ask you to give us permission to use this towards the 5 weeks rent tenancy deposit, which is subject to satisfactory references. In the event of misleading or false information been given and resulting in Belvoir Colchester not being able to give you a tenancy a charge of £50 (including VAT) will be made and the balance refunded to you 2. A refundable tenancy deposit - capped at no more than five weeks' rent, or no more than six weeks' rent if the annual rent is £50,000 or more 3. Payments to change the tenancy (once it has commenced), when requested by the tenant - capped at £50 (including VAT), or reasonable costs incurred if higher 4. Payments associated with early termination of the tenancy, when requested by the tenant
Last Updated On 31/05/2019, 3:36 PM by 0
The legislation for England states that in addition to the asking rent, for assured shorthold tenancies agents are now only permitted to charge the following: 1. A refundable holding deposit - capped at no more than one week's rent. Belvoir Colchester will ask you to give us permission to use this towards the 5 weeks rent tenancy deposit, which is subject to satisfactory references. In the event of misleading or false information been given and resulting in Belvoir Colchester not being able to give you a tenancy a charge of £50 (including VAT) will be made and the balance refunded to you 2. A refundable tenancy deposit - capped at no more than five weeks' rent, or no more than six weeks' rent if the annual rent is £50,000 or more 3. Payments to change the tenancy (once it has commenced), when requested by the tenant - capped at £50 (including VAT), or reasonable costs incurred if higher 4. Payments associated with early termination of the tenancy, when requested by the tenant
Last Updated On 31/05/2019, 3:36 PM by 0
Overall Fees
£0 (inc. VAT),On Completion
5. Payments in respect of Utilities – gas, electricity, water and sewerage, Communications – telephone and broadband, Installation of cable/satellite, Subscription to cable/satellite supplier, Television licence and Council Tax 6.Payment of interest for the late payment of rent at a rate of 3% above the Bank of England base rate. 7. Replacement of a lost key or security device, where required under a tenancy agreement up to the permitted limits as set by the Government. Any charges made that are not in this list will be classed as unlawful prohibited payments. Additionally, agents cannot require tenants to pay for services, such as reference checking, through a third party. For further information regarding what can and cannot be charged, we do urge you to read the act in full and to consult professional legal advice if in any doubt: https://www.gov.uk/government/publications/tenant-fees-act-2019-guidance
Last Updated On 31/05/2019, 3:37 PM by 0
5. Payments in respect of Utilities – gas, electricity, water and sewerage, Communications – telephone and broadband, Installation of cable/satellite, Subscription to cable/satellite supplier, Television licence and Council Tax 6.Payment of interest for the late payment of rent at a rate of 3% above the Bank of England base rate. 7. Replacement of a lost key or security device, where required under a tenancy agreement up to the permitted limits as set by the Government. Any charges made that are not in this list will be classed as unlawful prohibited payments. Additionally, agents cannot require tenants to pay for services, such as reference checking, through a third party. For further information regarding what can and cannot be charged, we do urge you to read the act in full and to consult professional legal advice if in any doubt: https://www.gov.uk/government/publications/tenant-fees-act-2019-guidance
Last Updated On 31/05/2019, 3:37 PM by 0
Overall Fees
£0 (inc. VAT),On Completion
We are a member of The Property Ombudsman redress scheme and we hold client money protection through safeagent Accreditation Number A2693 To view our certificate, please click here. You can find out more details on our website or by contacting us directly.
Last Updated On 31/05/2019, 3:38 PM by 0
We are a member of The Property Ombudsman redress scheme and we hold client money protection through safeagent Accreditation Number A2693 To view our certificate, please click here. You can find out more details on our website or by contacting us directly.
Last Updated On 31/05/2019, 3:38 PM by 0
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
BELVOIR COLCHESTER COMPLAINTS PROCEDURE
As a firm accredited by the National Approved Letting Scheme (NALS) J Langabeer Ltd Trading As Belvoir Colchester aims to provide the highest standard of service to all Landlords and Tenants and give an ultimate assurance that any grievance you have concerning such services is immediately addressed.
STAGE ONE
6. If you believe you have, or may have, a grievance with our service or standard of practice or working procedures, please write to the person you are dealing with at Belvoir Colchester, 1 Montrose House, Eld Lane, Colchester CO1 1LS stating the reasons for your complaint. You will receive an acknowledgement within 3 working days of receipt of getting in touch with us and a full response to your complaint within 7 working days.
If the nature of your complaint is such that we need further time to consider it we will contact you and let you know the reason for the delay.
STAGE TWO
7. If you are not satisfied with the outcome of your complaint at Stage 1 you can refer the matter to the Director Julie Davis at the above address, who will review your complaint and the response sent at Stage 1.
8. You should outline the reasons you are not satisfied with the response to your complaint by Belvoir Colchester. You will receive a response within the same timescales as outlined in Stage 1 above.
STAGE THREE
9. If we are unable to resolve any dispute, you can refer the matter to The Property Ombudsman (TPO) who are an independent organisation, at The Property Ombudsman Limited, Milford House, 43-55 Milford Street, Salisbury, Wiltshire SP1 2BP (Note there is a 12 months time limit in providing The Ombudsman with your complaint which starts from the date the 'Final Viewpoint Letter' you receive is dated).
A copy of these rules can be provided on request.
Last updated at 3/29/2021, 2:27:12 AM by allAgents
