83% sales valuation accuracy
100% sales fee satisfaction
No company information
...left to get your reviews in for the
2024
allAgents People Awards
Latest Reviews
4th Jul 2023
reviewed by 'richard'
20th Jun 2022
reviewed by 'Heather'
21st Nov 2021
reviewed by 'Marcela and Petr'
10th Oct 2021
reviewed by 'Liam O'Meara'
7th Oct 2021
reviewed by 'Vasile'
17th Jul 2021
reviewed by 'Bharat'
Opening Hours
Address
Belvoir
10 New Street
Basingstoke,Basingstoke
Hampshire
RG21 7DE
01256274062
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 83% | 100% | £225,000 | £1,275,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 9 | 1 | 13 | 4 | 5 | 0 | 2 | 0 | 0 | 4 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
Overall
Overall
Latest Properties
No Properties
Jul 08,2016
Jul 08,2016
0
people found
this helpful
this helpful
Friendly team, they really got we were looking for and they went the extra mile. They kept me updated with finding properties for me to look at and then when they found us a property, they were with us every step of the way. They ...
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Comment on agent fees
Brilliant price on fees
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Jul 15, 2016
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(1)
Dear Mrs Wells,
Many thanks for taking the time to leave this review. ...
Jun 20,2016
Jun 20,2016
0
people found
this helpful
this helpful
It was a pleasure to have Belvoir as our agent - great customer service , personable staff keeping in touch on a regular basis and updating us on progress, supporting and advising as necessary. We sold and bought through Belvoir which made the process a bit ...
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Comment on agent fees
Good - no other agent could match Belvoirs offer.
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Jun 21, 2016
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Hayley, many thanks for this review. It's always good to hear that we are appreciated. ...
Jun 03,2016
Jun 03,2016
0
people found
this helpful
this helpful
We were very happy to work with Belvoir agency. Very kind staff and everything was done in time! Every time we were given right sugestions from them. Pleasure to deal with Belvoir...
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Comment on agent fees
Very good
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Nov 08, 2016
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(1)
Dear Ruslans, many thanks for leaving this review.
Mike ...
May 31,2016
May 31,2016
0
people found
this helpful
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We found Belvoir Estate agents very professional and helpful throughout our stressful long distance move to Devon this year. All staff gave us positive feedback on the sale of our house as well as support and advice throughout the process. We would definitely use them ...
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Comment on agent fees
Very good
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Nov 08, 2016
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Dear Louise, many thanks for taking the time to leave this review.
Mike ...
Feb 03,2015
Feb 03,2015
0
people found
this helpful
this helpful
We rented for six months with this estate agent. We have moved around A LOT and dealt with many estate agents and this has been the least flexible and rudest agency so far. Due to unforseen circumstances, we were keeping a small cat in our ...
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What agent could do to change your mind?
Let us communicate with the landlord. Improve customer service.Attached Filesnbsp;
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Feb 04, 2015
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Maria, we are disappointed to read your comments. Belvoir Basingstoke has won awards for Customer Service and we take all feedback, whether positive or negative, very seriously indeed. We always attempt to resolve issues expediently, but unfortunately, on this occasion, we were unable to find an outcome that was acceptable to you. We understand that this must be frustrating.
We are committed to solving complaints. In the first instance, write to Mr Andrew Lowery, Belvoir Basingstoke, 10 ...
Sep 26,2011
Sep 26,2011
3
people found
this helpful
this helpful
Having seen the number of negative comments for Belvoir Lettings and read through them I wanted to make it known that although there sounds to be some 'bad apples' in the Belvoir tree that by no means represents the other offices.
I have been using ...
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Jan 09, 2012
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Thanks for this review Graeme. Sorry this reply was so long in coming, but this isn't a site we visit particularly regularly. ...
Aug 11,2011
Aug 11,2011
2
people found
this helpful
this helpful
I can't disagree more with the negative comments that I have just read about Belvoir. I am in a single-sex partnership and have experienced no end of bigotry and discrimination from other agents in Basingstoke, but have found Belvoir to be absolutely wonderful. They were ...
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Nov 09, 2011
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most people only post a review when they have had a bad experience, for every bad review on here there will be hundreds of examples of good work done by belvoir as last year they won the letting agent of the year and this year came second. sadia i can almost guarantee that if you had a good experience you wouldn't be on here saying how good belvoir are, the fact is everyone likes to moan and that all your doing is being petty and moaning like a small child perhaps you should grow up ...
Jul 02,2011
Jul 02,2011
2
people found
this helpful
this helpful
I am shocked by all the negative reviews about Belvoir. My experience at Basingstoke was totally the opposite. I experienced an excellent service from start to finish. I used them for Tenant Find only. Mike provided lots of valuable advice on all sorts, answered all ...
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Aug 13, 2011
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Many thanks for this Stuart. Originally, this post referred to Aberdeen for some reason and it slipped through the net, so we didn't see it.
We are all individual franchises and, therefore, there may be a significant variation in the manner in which various shops are run. In Basingstoke, we strive to be fair, transparent and honest in our dealings with all and I sincerely hope never to see genuine complaints written on this, or any other site, about anyone's dealings with us.
There i ...
Mike
(2)
Tenant Fees
Overall Fees
£0 (inc. VAT), On CompletionTenant Charges
In addition to paying the rent, you may also be required to make the following payments permitted under the Tenant Fees Act 2019.
Before the tenancy starts
Holding Deposit: 1 week’s rent
Deposit: Usually 5 weeks' rent. 6 weeks' where the annual rent exceeds £50,000
During the tenancy
Payment for the late payment of rent. Interest at 3% over Bank of England base rate once rent is 14 days overdue.
Payment for a breach of the tenancy agreement up to the prescribed limit
During the tenancy if permitted and applicable
Utilities – gas, electricity, water and sewerage
Communications – telephone and broadband
Installation of cable/satellite
Subscription to cable/satellite supplier
Television licence
Council Tax
Other permitted payments
Any other permitted payments, not included above, for breaches of contract or under the relevant legislation including contractual damages. These may include reasonable costs or losses incurred for loss of keys, security devices and changes
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Best Letting Agent in RG21 
Best Letting Agent in Basingstoke 
