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Belmonte Sales & Lettings

123 High Street Broadstairs
Kent
CT10 1NQ

01843 861202

Oct 23,2014
Minithumbdown
By:
Oct 23,2014
0 people found
this helpful
For over ten years I have been renting accommodations, using numerous agencies and private landlords. Belmonte is by far the worst agency I have ever come across. Any time we requested something to be fixed or replaced in the property the response was no. The whole experience lead to anxiety problems as well as stress. They do not care what your living conditions are unless they want money from you. For almost a year our shower was broken, on numerous occasions we requested it be fixed. Surpr...
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What agent could do to change your mind?
Actually acted on behalf of the tenant and not just the landlord
Was this helpful? Yes
By: Belmonte
Feb 09, 2015
View all comments (1)
We are sorry to hear that you were dissatisfied by the service that was offered. We operate a strict complaints procedure and would like to look into the situation to ensure that everything was done in our power to rectify any issues. As you pointed out we are acting on behalf of the Landlord's instructions and we would like to ensure those were acted upon correctly. We have LET over 8,000 properties in the area and have had very few complaints, however there are situations sometimes whereby we ....
Aug 25,2012
Minithumbdown
By:
Aug 25,2012
0 people found
this helpful
Might be preferable not to use this agent as a landlord. When requesting an inspection, the staff member was denied access to every room and accepted that! They have always protected the tenant (who was growing illegal substances in the bedroom). We have also been told that we will not be getting our deposit back, despite evidence of damage to carpets, broken electric sockets and rubbish dumped all over the place. Just do not use....
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Jun 17,2012
Minithumbdown
By:
Jun 17,2012
0 people found
this helpful
i am disgusted with the service that me and my pregnant partner are getting from belmonte lettings. we have 8 cm holes in our window frames, dam in every room, wood rot on every frame yet it still takes the 6 months to sort and its still not sorted they are a night mare even spoke to an expert from ramsgate glass who also can confirm that belmonte get so many quotes for windows replacing but they never follow there actions up. they are not to my number letting agents....
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Jan 17,2011
Minithumbdown
By:
Jan 17,2011
0 people found
this helpful
Probably ok to go with if nothing is ever going to go wrong with your property. If you don't want to wait literally years for the most basic maintenance to be done then find a different agent....
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Jun 04,2009
Minithumbup
By:
Jun 04,2009
0 people found
this helpful
Belmonte (Broadstairs) - I would recommend them, the fee for the reference check is reasonable. The tenancy agreement is straightforward. Sometimes needed to follow-up with a problem, but all in all very professional....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Letting
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