• claim your profile
    Anna
  • claim your profile
    Tom Wood
No description available.
Bective Leslie Marsh

59 Blythe Road West Kensington, London
Greater London
W14 0HP

020 7603 5181

Aug 10,2015
Minithumbdown
By:
Aug 10,2015
1 people found
this helpful
From the very beginning this agency (and in particular Tom) acted with a mixture of incompetence and malice. He attempted to get us to sign a nonstandard 24 month contract with a 15 month break clause saying it was the only thing the landlord would accept. The required move-in date was 2 weeks too early. Any attempt to discuss these points would result in the robotic answer: the landlord isn't willing. Despite our objections to terms of the proposed tenancy he constantly pressured us to sign an ...
read full review
What agent could do to change your mind?
Will not refund fees. Payed a holding deposit without agreeing to terms of conditions as noted on offer form.
Comment on agent fees
Will not refund fees. Payed a holding deposit without agreeing to terms of conditions as noted on offer form.
Was this helpful? Yes
By: BLM
Aug 14, 2015
View all comments (1)
This company did everything by the book with courtesy and tried to help in what was a difficult situation with an inexperienced tenant. We have explained this and it has been fully acknowledged, and are pleased that the misunderstanding has been now rectified.....
Jul 12,2012
Minithumbdown
By:
Jul 12,2012
1 people found
this helpful
Very unpleasant on the telephone, Anna was almost insulted that I wanted to view one of her properties. Rude and unhelpful and will not be calling again....
read full review
What agent could do to change your mind?
Telephone manner training.
Was this helpful? Yes
By: Bective MD
Sep 21, 2012
View all comments (1)
I am not sure you have the right agent as we do not have an Anna working in this branch. All our staff are polite and above all knowledgeable and experienced.....
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 0 0 0 0 0 2
Anna  - upload your photo Anna
1 reviews

About Anna No description set View full profile
Tom Wood - upload your photo Tom Wood
1 reviews

About Tom No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Bective Leslie Marsh, London W14 0HP

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Find the Best Agent to
Buy, Sell or Rent Property