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    Anna
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    Tom Wood
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Bective Leslie Marsh

59 Blythe Road West Kensington, London
Greater London
W14 0HP

020 7603 5181
Website not available

Properties for sale
Properties for rent
Oct 13,2017
Minithumbdown
Tom Wood
By: 'ReallyPOffTenant'
Oct 13,2017
0 people found
this helpful
Sylvie N whom we had to deal with to get our security deposit back was very UNhelpful, condescending, passive-agressive, irresponsible and unapologetic for her behaviour. We moved out of our property beginning of September and as of mid-October still have not received our money back. Slyvie was 'away on vacation' or so we were told and somehow nobody in the office could sort out our deposit even though we had to deal with multiple agents throughout our tenancy and during check-out...
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Comment on agent fees
Bad, actually horrible
Was this helpful? Yes
Sep 09,2017
Minithumbdown
By: 'Mr Disgruntled'
Sep 09,2017
0 people found
this helpful
This organisation optimises the poor reputation of London based estate agencies through their malicious attempts to get as much money from their clients as possible, whilst unapologetically avoiding accountability and responsibility as much as they can. At the beginning, during property viewings, I was lied to about the contents of the flat I ended up renting (the large television it turned out belonged to the previous tenant). During negotiations, I have reason to suspect they lied to me about...
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Was this helpful? Yes
By: Bective Leslie Marsh
Sep 14, 2017
View all comments (1)
We are very sorry to hear that you are unhappy with how your recent move went. Bective Leslie Marsh takes great pride in offering an extremely professional service to all our clients and customers and have a very high percentage of repeat business. We have looked in to the issue's raised in your review and would like to address them for you. As you know the property was offered on a furnished basis, you willingly put forward an offer that was in excess of the asking price, you offered more t ...
Aug 10,2015
Minithumbdown
Tom Wood
By: 'Bjorn'
Aug 10,2015
2 people found
this helpful
From the very beginning this agency (and in particular Tom) acted with a mixture of incompetence and malice. He attempted to get us to sign a nonstandard 24 month contract with a 15 month break clause saying it was the only thing the landlord would accept. The required move-in date was 2 weeks too early. Any attempt to discuss these points would result in the robotic answer: the landlord isn't willing. Despite our objections to terms of the proposed tenancy he constantly pressured us to sign an ...
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What agent could do to change your mind?
Will not refund fees. Payed a holding deposit without agreeing to terms of conditions as noted on offer form.
Attached Files
Comment on agent fees
Will not refund fees. Payed a holding deposit without agreeing to terms of conditions as noted on offer form.
Was this helpful? Yes
By: BLM
Aug 14, 2015
View all comments (1)
This company did everything by the book with courtesy and tried to help in what was a difficult situation with an inexperienced tenant. We have explained this and it has been fully acknowledged, and are pleased that the misunderstanding has been now rectified. ...
Jul 12,2012
Minithumbdown
Anna
By: 'Anon'
Jul 12,2012
1 people found
this helpful
Very unpleasant on the telephone, Anna was almost insulted that I wanted to view one of her properties. Rude and unhelpful and will not be calling again....
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What agent could do to change your mind?
Telephone manner training.
Attached Files
Was this helpful? Yes
By: Bective MD
Sep 21, 2012
View all comments (1)
I am not sure you have the right agent as we do not have an Anna working in this branch. All our staff are polite and above all knowledgeable and experienced. ...
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees 0% accuracy of agent's valuations
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Anna  - upload your photo Anna
1 reviews

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Tom Wood - upload your photo Tom Wood
2 reviews

About Tom No description set View full profile

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