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Beals Independent Sales and Letting Agents

11 Clarendon Road Southsea, Portsmouth
Hampshire
PO5 2ED

023 9271 5715, 023 9271 7273

Nov 23,2016
Minithumbdown
By:
Nov 23,2016
1 people found
this helpful
The most unprofesional agency in Southsea/Portsmouth. I will never recomand this agency. They didn't do anything during the contract, but at the check out the taken the rent , another 400£ because we moved a month earlier ,they knew that we are going to move but they didn't know exactly the date and another 400£ from our deposit. I will never recomand this agency!!!...
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Comment on agent fees
they will try to charge you even for the air!
Was this helpful? Yes
Jan 22,2016
Minithumbup
By:
Jan 22,2016
0 people found
this helpful
I had been renting through Beals (Southsea) for nearly 2 1/2 years, and overall the whole team in Southsea are brilliant.. I couldn't fault anyone of them. The team at their head office are all so helpful too.. Just an all round great Eastate agents.. *****highly recommended indeed Real professional team, yet so friendly and approachable I shall use Beals when it comes to buying a property, as I couldn't fault them in any way Brilliant...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Aug 27,2015
Minithumbup
By:
Aug 27,2015
0 people found
this helpful
The viewings were all,organised for the same day and were escorted, this made things efficient. We turned up ' on spec' for a second viewing of one property on a Sunday and the member of staff on the office and Jamie went out of their way to arrange a viewing with the vendor. The viewing was arranged and because of this we made an offer on the property that was accepted....
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Was this helpful? Yes
Jul 31,2014
Minithumbdown
By:
Jul 31,2014
3 people found
this helpful
Mid way through my tenancy we had a gas problem where the oven was occasionally leaking gas and the ignition would stop part way through cooking. Beal's remained unconcerned and took almost a month to resolve this problem. We have finally departed the property (thank God) and Beal's are deducting ridiculous figures from our deposit for cleaning charges totalling almost £600 when we left it spotless and had a company in beforehand to clean the property at our own expense!...
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What agent could do to change your mind?
The agent could have responded a lot quicker to our gas problems and should not take advantage when deducting from tenant\'s deposits
Comment on agent fees
Agent expects ridiculous fees upfront for themselves when really they do not do anything and leave you to go through the landlord directly
Was this helpful? Yes
Feb 25,2014
Minithumbdown
By:
Feb 25,2014
2 people found
this helpful
I rented a student property with Beals with 2 friends from September 2013 and I was appalled at the service we got. Upon moving in, we discovered the house had not been cleaned since the previous tenants had moved out. The bathroom and living room in particular were filthy. Beals assured us the landlord had cleaned the property, a fact I find hard to believe seeing as there were still someone\'s belongings hanging in my wardrobe. During the first week we called and emailed the agents abo...
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Was this helpful? Yes
Jul 08,2013
Minithumbup
By:
Jul 08,2013
0 people found
this helpful
I found the service excellent in terms of communcation and efficiency. I was impressed with the overall level of courtesy and professionalism shown in my dealings with staff at Beals and would highly recommend Beals to others. This was not an easy purchasing process and found staff at Beals helped move matters forward whenever they could....
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Was this helpful? Yes
Apr 05,2013
Minithumbup
By:
Apr 05,2013
0 people found
this helpful
I have been working with Beals a lot recently, looking for a property to renovate. They have always been helpful in contacting me regarding perspective properties and what is most unusual is that they will ALWAYS ring you back ... even if they are probably fed up hearing from you!...
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Was this helpful? Yes
Feb 05,2013
Minithumbdown
By:
Feb 05,2013
1 people found
this helpful
The initial service from this branch was good and quick, they were able to arange a viewing at a good time and the agent arrived nearly on time to show me around. There were the usual delays in referencing and getting contracts drawn up- nothing major and not really surprising. I am however forced to rate them as poor due to the fact that one single clause in their contract has now made me regret ever signing it. SPARK ENERGY. They were not the current provider at the point in time I signe...
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What agent could do to change your mind?
not have anything to do with spark energy!
Was this helpful? Yes
Nov 12,2012
Minithumbup
By:
Nov 12,2012
0 people found
this helpful
Kasey Paffett, Micheal Hamlyn and Karen Drinkwater were very professional and helpful. They communicated well to any queries and issues. However some of the other staff are not always as professional. If all the staff were as professional I am sure that Beals would be much improved as a business....
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Was this helpful? Yes
May 11,2011
Minithumbup
By:
May 11,2011
0 people found
this helpful
I rented through the Southsea Office in February 2011. I found the staff very helpful, returned all calls, and emails. I am in my new house for life (hopefully) but if I did rent again it would definitely be through Beals....
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Was this helpful? Yes
Apr 02,2011
Minithumbdown
By:
Apr 02,2011
3 people found
this helpful
My best advice is to run in the opposite direction. They rented my fully furnished house out unfurnished by mistake and the tenants disposed of almost everything. I don't even own a teacup now. Beals didn't even apologise!...
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Was this helpful? Yes
Jan 31,2011
Minithumbdown
By:
Jan 31,2011
3 people found
this helpful
Staff are rude, unhelpful, never return calls, and are only interested in you when they are getting your money. We pay a maintenance fee but have had a broken boiler for 3 months now. In addition, the plumber often does not show up when I've been asked to wait in all day for him. He also smashed part of our toilet while looking at the boiler, and it has yet to be replaced... It also took them several months to replace a rotten back door, and the old one has just been left in the garden! Not to ...
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Was this helpful? Yes
Nov 01,2010
Minithumbdown
By:
Nov 01,2010
3 people found
this helpful
Beals employees at the Southsea branch are rude, inconsiderate, money hungry...I have run out of negative adjectives to describe them! However, I must thank them (or rather God!) for ensuring that their incompetence resulted in me purchasing with another relatively better estate agent. To date the property I was interested in is still advertised for sale at a very high price - pity the vendor who is using them!...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £160,000
  • Max: £160,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 1 2 5 0 0 1 0 2 1
Heather Johnson - upload your photo Heather Johnson
2 reviews

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kasey paffett - upload your photo kasey paffett
2 reviews

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Stacey Walters - upload your photo Stacey Walters
7 reviews

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Stacy   - upload your photo Stacy
0 reviews

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Russell Webb - upload your photo Russell Webb
5 reviews

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Jamie Butler - upload your photo Jamie Butler
2 reviews

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Micheal Hamlyn - upload your photo Micheal Hamlyn
1 reviews

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Karen Drinkwater - upload your photo Karen Drinkwater
1 reviews

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james  nunez - no image available james nunez
Branch Manager
2 reviews

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Jamie Ridge - upload your photo Jamie Ridge
1 reviews

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Awards won by Beals Independent Sales and Letting Agents, Portsmouth PO5 2ED

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