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Beals Independent Sales and Letting Agents

125 London Road North End, Portsmouth
Hampshire
PO2 9AA

023 9265 2722

Feb 19,2016
Minithumbdown
By:
Feb 19,2016
1 people found
this helpful
The most unprofessional, disgusting level of service imaginable! I rented a place in North end, the boiler didn't work from day one, the shower was broken, the toilet leaked on the balcony and had been leaking for months which turned to green sludge. This was still there on moving in day. The carpet had fleas and there was mould throughout the flat. I had no electric key for the pay and go meter and Matthew rudd didn't even know who provided the electric. I was left with all these problems to so...
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What agent could do to change your mind?
Fees are made up as they go along, Will try and add fees for anything they fancy.
Comment on agent fees
Fees are made up as they go along, Will try and add fees for anything they fancy.
Was this helpful? Yes
Nov 02,2015
Minithumbdown
By:
Nov 02,2015
0 people found
this helpful
I'm renting a house from this agent since first day we found that there is a lot of essues in the property starting from the front door broken the old equipment like shower boiler cooker .... Of course when we sow the house I didn't tray this if they working properly or not . Add to this they send me an envantory which is full of staff need to go to the bin not to stay as part of furniture ( I'm renting unfurnished house ) but still cause the landlady was too lazy she left all her rubbish insi...
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What agent could do to change your mind?
Simply they suppose to check every thing before they gave me the keys , the door very easy to find out that the whole lock need to be change the obliged me to use the window in staid for 2 days I leave my house open, check the oven extremely old and I can't use it no way to control the trmperature , the boiled very old the electrician as soon as he sow it he said this need to be changed, toilet door spent close no privacy , shower gives hot water 5 mn then 2 mn cold water they need to make sure that when someone asked for unfurnished house means no broken chairs left no bathroom dirty carpets no Broken Hoover left I wanted find imply space to put my furniture....
Comment on agent fees
They got enough money from me to do them job but they didn't
Was this helpful? Yes
Oct 22,2015
Minithumbup
By:
Oct 22,2015
0 people found
this helpful
I asked Beals if I could have a look at a flat or a studio flat, that I wanted to rent. Previous letting agents had showed me round awful properties. Matt Rudd told me about a lovely studio flat in Portsmouth in a nice location, which was important to me, as I live on my own. The flat was perfect and I have been here a month already and love it. I found Beals in North End, Portsmouth to not only be friendly and helpful, but also very professional. They kept me informed of what I had to do to ren...
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Was this helpful? Yes
Sep 12,2015
Minithumbup
By:
Sep 12,2015
0 people found
this helpful
Hi, Just signed a tenancy agreement for a property tru Beals. From Beals I have been in contact with Matthew Rudd and Mark. Matt was very helpfull with the papers and with all informations....
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Was this helpful? Yes
Jul 17,2015
Minithumbup
By:
Jul 17,2015
0 people found
this helpful
I have recently rented a flat from Beales and dealt with Matthew Rudd . He had been extremely helpful at all times and has managed to get things up and running within a week of viewing the flat . This is the quickest turn around I have ever had and I am looking forward to moving into my new home next week . I highly recommend Mr Rudd ....
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Was this helpful? Yes
Jul 15,2015
Minithumbup
By:
Jul 15,2015
0 people found
this helpful
A very positive experience with Beals. We initially asked Matt to come and have a look at our property back in the Spring, wanting to get an idea of rent, fee's etc. We were not yet in the position to go ahead with the rental but wanted some advice as we were new to the rental market. Matt was very patient with us and allowed us the time to get our house ready for rental and didn't bombard us with communication, emails etc. He kept in contact but without pressuring us, which we appreciated. Onc...
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Was this helpful? Yes
Jul 03,2015
Minithumbup
By:
Jul 03,2015
0 people found
this helpful
From our first dealings with Ross Whelan we were very pleased to sell our home with Beals. Ross was thorough, knowledgeable and very likeable and most of all not all pushy. We negotiated a good price for the cost of selling and all the literature, marketing and valuation was spot on! Kept me informed at all times and we sold very quickly . James Nunez was amazing throughout the actual sale process and he worked tirelessly with much good humour to keep things on track in a somewhat complicated on...
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Was this helpful? Yes
Jun 15,2015
Minithumbdown
By:
Jun 15,2015
1 people found
this helpful
I was recently letting from Beals and have now moved on, having received my deposit back today. Firstly, they have very high fees (£480) which took a serious hit on my bank account, I'm sure this can't be the standard for other letting agents. Having got locked out of the flat at one point I contacted them to borrow a spare key and was told they didn't have one, and that I should contact the landlord. (This seems very strange that they wouldn't have a spare key for emergencies) When I p...
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What agent could do to change your mind?
Far too high for the service I received.
Comment on agent fees
Far too high for the service I received.
Was this helpful? Yes
By: Mark @ Beals
Jun 22, 2015
View all comments (1)
The property in question was an introduction property, and as such you are obliged to pay your rent directly to your landlord as after you move in we would not have any involvement in the tenancy, and as such is the reason that we do not hold spare keys as this is not a requirement, and the landlord would take care of this. The same would go for the inventory as the landlord would have undertaken this himself. In terms of the deposit, this was returned by ourselves with in the stipulated 14 d....
Mar 30,2015
Minithumbup
By:
Mar 30,2015
0 people found
this helpful
from our first meeting with Matthew he created the impression of a person in his element giving advise and listen to our concerns. While we where unsure as to which type of management agreement to take out with Beals . Mathew took the time to explains their various strengths and weakness. ....
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Was this helpful? Yes
Feb 16,2015
Minithumbup
By:
Feb 16,2015
0 people found
this helpful
We were introduced to the property by Ross who arranged our viewing and subsequent visits. Throughout, Ross was professional, knowledgeable and polite answering any queries we put to him. During the course of the conveyancing all of the office staff were helpful in assisting us through the process and Shawn was particularly helpful in bringing us to completion....
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Was this helpful? Yes
Feb 13,2015
Minithumbup
By:
Feb 13,2015
0 people found
this helpful
The agent was very efficient and did his best in helping us out. We signed the contract and got the keys for the property in less than a week so thumbs up for Matthew! We were very happy and we'll definitely go back to him next time!...
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Was this helpful? Yes
Dec 14,2014
Minithumbup
By:
Dec 14,2014
0 people found
this helpful
I received a great service from Mathew Rudd with great customer service :-) when looking for rental property`. Well done mate !!!...
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Was this helpful? Yes
Nov 20,2014
Minithumbup
By:
Nov 20,2014
0 people found
this helpful
I am really happy with the house I am renting everything was really fast and moved in when promised estate agent was brilliant thank you matt Rudd ....
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Comment on agent fees
Very good
Was this helpful? Yes
Nov 03,2014
Minithumbup
By:
Nov 03,2014
0 people found
this helpful
Agent was very professional.After first couple of viewings and gathering all details about our needs managed to find property with ticked all boxes for us.Would recomend anytime...
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Was this helpful? Yes
Nov 03,2014
Minithumbup
By:
Nov 03,2014
0 people found
this helpful
beals estate agents london road northend are the best esate agents to use iv used them twice and iv never had a problem wen i moved in to my new home there was no messing aroung it was all straight forward the agent i had was matthew rudd and he was amazing he got everything done as he said im pleased i delt with him as he worked with me 110% i would always go back to beals esate agents i would recomend them to everyone if theres enything u need there all ways on your side and happy to help tha...
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Was this helpful? Yes
Sep 29,2014
Minithumbdown
By:
Sep 29,2014
3 people found
this helpful
I would not recommend Beals under any circumstances after the issue l had with them this week, when they put a board up on private property and refused to remove it. Actually l called the office and had the misfortune to deal with Shawn, who in my opinion was less than honest with me about all the issues in relation to this board being on our property. He told me he had called Portsmouth City Council who told him it was not private property - he never called them. He proceeded to raise his voic...
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What agent could do to change your mind?
Honesty all the way, just because l am female doesnt mean to say l cannot complain about unexceptable behaviour.
Was this helpful? Yes
Aug 20,2014
Minithumbup
By:
Aug 20,2014
0 people found
this helpful
I have always found the management and staff to be first-class., competent, and positive in their outlook. They sold a property for me in Portsmouth and gave me an accurate valuation, explained where any delays may occur and why. I can recommend this Company without reservation....
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Comment on agent fees
As agreed!
Was this helpful? Yes
Aug 19,2014
Minithumbup
By:
Aug 19,2014
0 people found
this helpful
Matthew Rudd is fantastic he found me a property which we wanted in the price range we wanted and the property had only just came up for rent he contacted the landlady and asked if we could view we viewed that day put deposit down and was able to move in within the week Matthew was a great help kept me informed throughout couldn't ask for better I've have rented since I was 18 I'm now 29 and must say beals in north end have been the best thank you so much we are very happy here and I would highl...
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Comment on agent fees
Very good not over priced at all unlike others
Was this helpful? Yes
Jul 09,2014
Minithumbup
By:
Jul 09,2014
0 people found
this helpful
I would like to say a massive thank you to Matthew and Mark. I have just moved into the property I rented through them and they couldn't have been anymore helpful if they tried. They have kept me updated throughout the whole moving in process, and have been able to answer all questions I had for them. I was renting through a different agent and now would never look at a property that was not through them. I highly recommend that anyone looking to rent uses Beals Portsmoth. Thanks Again Guys ...
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Was this helpful? Yes
Jun 19,2014
Minithumbup
By:
Jun 19,2014
0 people found
this helpful
We would like to say a big thanks to matthew from Beals. He has been brilliant throughout the hole process of us finding a property to rent. Always answered our calls and all the work he said was being done to the property has been done. I recommend using Beals Portsnouth. Thanks again Matthew from sarah and luke...
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Was this helpful? Yes
Jun 19,2014
Minithumbup
By:
Jun 19,2014
0 people found
this helpful
The agents were very efficient and always kept me informed of any updates, would recommend to others, as i was happy with the service and found it effective...
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Was this helpful? Yes
Jun 17,2014
Minithumbup
By:
Jun 17,2014
0 people found
this helpful
We would like to say a big thanks to Matthew from Beals. He has been brilliant throughout the hole process of us finding a property to rent. Always answered our calls and all the work he said was being done to the property has been done. I recommend using Beals Portsnouth. Thanks again Matthew from sarah and luke...
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Was this helpful? Yes
Jun 17,2014
Minithumbup
By:
Jun 17,2014
0 people found
this helpful
We had three of the local agents out to value the property and were not that impressed so decided to get an agent in the main town. Shawn from Beals come out and while a little different to the say the least. He was very impressive and a breath of fresh air. Straight away was more concerned about our timescales and what we were looking for and less about getting money out from us. We thought that our property was worth x and the value that Shawn gave was £15,000 over this. Low and behold a...
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Was this helpful? Yes
May 29,2014
Minithumbdown
By:
May 29,2014
1 people found
this helpful
Bunch of liars. They did not disclose the unsatisfying survey from the previous potential buyer. We lost the survey money because of their dishonest. AVOID to buy anything from Beals at all cost....
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What agent could do to change your mind?
BE HONEST
Was this helpful? Yes
By: Ross
Jun 11, 2014
View all comments (1)
what was the property address as i am struggling to think of a property where this has happened.. please call 02392 652722, thank you....
Oct 16,2013
Minithumbdown
By:
Oct 16,2013
4 people found
this helpful
terrible service. never again. I\'ve been using lettings agents for 15 years & I\'ve never dealt with such a poor agent. The branch itself was OK. The problem lies with Beals maintenance department & the contractors they use - & their attitude. If a maintenance issue occurs then Beals send round a contractor. But their contractors are ridiculously expensive (eg £131 plus VAT /hr to fit a tap ) & often quote a bigger job than is necessary (the new tap wouldn\'t have...
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What agent could do to change your mind?
Listened to constructive criticism instead of pretending nothing is wrong & ignoring issues brought up. There was no effort whatsoever to improve, rectify or deal with any issues.
Was this helpful? Yes
Apr 08,2013
Minithumbup
By:
Apr 08,2013
0 people found
this helpful
They were very efficient and dealt with the buyer promptly the price that they estimated the house would sell for was realistic and it had a offer within three days of going on the market, they updated me frequently with what was going on and they made me feel very confident in their abilities. I would use them again...
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Was this helpful? Yes
Mar 23,2013
Minithumbup
By:
Mar 23,2013
0 people found
this helpful
Highly recommended, the service started with valuation from shawn which made us feel very positive, the communication was excellent and there was always someone that I could talk to if I rang into the office, within the first day we had two viewings in the morning with more coming 2 days later, we had an offer from there on we delt with james the sales manager wow what a guy he did every thing for us chase on solicitors paperwork even down to sorting our removel company any one reading this in p...
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Was this helpful? Yes
Feb 06,2013
Minithumbdown
By:
Feb 06,2013
3 people found
this helpful
I moved into a property in 2010 through Beals estate agents in North End with my then 4 year old (I am still here now in 2013 :( ). First when I moved in the garden was a terrible state and completely unsafe due to previous tenants digging up garden and lots of smashed glass all over the place. I was assured that the garden would be sorted but it wasnt. The kitchen floor was damp and rotting but i was assured this would be repaired but it wasnt and a few months after moving in my foot went throu...
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What agent could do to change your mind?
The agent could of actually listened and maybe put themselves in my shoes and see whether if it was them or a member of their family going through the same whether they would be happy with it. The also have shoddy customer service skills and can come across rather aggressive and very rude.
Was this helpful? Yes
Oct 25,2012
Minithumbup
By:
Oct 25,2012
0 people found
this helpful
I had been on the market for over 2 years, and obviosuly was losing faith> We had 2 properties to sale and put them on with Beals in North End. I found Shawn to be both very professional and very enthusiastic, and he restored our faith. Our situation was quite complicated as we needed to sale both properties before we could find another one plus we were looking over 200 miles away. The Beals staff showed patience and were always there if we needed advice. I can not speak highly enough of Shaw...
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Was this helpful? Yes
Oct 10,2012
Minithumbup
By:
Oct 10,2012
0 people found
this helpful
Just sold our house through Beals,James Nunez could not have been more helpful.He was there for us 100% with both support and advise,he even helped us in our dealings with other estate agents,could not recomend better ....
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 74% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £137,500
  • Max: £350,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 2 13 7 7 1 1 2 0 2
Shawn Groizard - no image available Shawn Groizard
Associate
6 reviews

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Brett Gamblin - upload your photo Brett Gamblin
2 reviews

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Heather Johnson - upload your photo Heather Johnson
2 reviews

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Stacey Walters - upload your photo Stacey Walters
7 reviews

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Russell Webb - upload your photo Russell Webb
5 reviews

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Kyle  - upload your photo Kyle
0 reviews

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Mark Sanders - upload your photo Mark Sanders
5 reviews

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matthew rudd - upload your photo matthew rudd
17 reviews

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james numez - upload your photo james numez
1 reviews

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james  nunez - no image available james nunez
Branch Manager
2 reviews

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ross whelan - upload your photo ross whelan
2 reviews

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Barry Watson - upload your photo Barry Watson
1 reviews

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