100% sales valuation accuracy
100% sales fee satisfaction
60% lettings valuation accuracy
67% lettings fee satisfaction
Latest Reviews
13th Dec 2018
reviewed by 'Strummer'
4th Oct 2018
reviewed by 'Landlord'
18th May 2018
reviewed by 'Matt'
14th Oct 2015
reviewed by 'Janine'
Opening Hours
Address
Beals Independent Sales and Letting Agents
12 St Johns Centre
Hedge End
Hampshire
SO30 4QU
01489 79 79 95, 01489 79 79 92
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £170,000 | £170,000 |
| Lettings | 60% | 67% | £635 | £1,175 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 6 | 2 | 6 | 3 | 7 | 0 | 2 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
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Latest Properties
No Properties
Beals Independent Sales and Letting Agents Branches (view all )
Dec 04,2020
Dec 04,2020
0
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this helpful
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Cancelled viewing without informing vendor even after a clear conversation asking to inform of any change. Poor management and customer service after a reluctant apology....
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Dec 13,2018
Dec 13,2018
1
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I chose this agent because I felt very comfortable with Dan when he came to view and value. He wasn't too pushy, he just did his pitch and left me to think about what he said. I reckoned he had more local knowledge than the ...
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Comment on agent fees
Good
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Oct 04,2018
Oct 04,2018
3
people found
this helpful
this helpful
As a landlord I have tried to do everything I could for my tenants, when new ones entered the house it was always newly decorated and as attractive that I could make, we would spend time doing the garden as we were proud of the ...
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Comment on agent fees
Money for nothing
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May 18,2018
May 18,2018
1
people found
this helpful
this helpful
We have recently completed buying our first house through Beals Hedge End branch. We had 3 viewings, all of which were easy to arrange and Liz and Dan made us feel very comfortable to take as much time as we wanted to look around the property.
...
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Oct 14,2015
Oct 14,2015
3
people found
this helpful
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I was extremely disappointed in the service I received (or not) from Beals at Hedge End. I had telephoned twice on the Monday and spoke to Barry (who was very polite and assured me had passed my telephone messages onto Lettings and they would call ...
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What agent could do to change your mind?
1) Return Customer calls 2) Learn how to treat customers in a respectful way 3) Telephone etiquette 4) Be polite 5) Never hang up the phone on a CustomerAttached Filesnbsp;
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Mar 04,2015
Mar 04,2015
0
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Matt was extremely helpful throughout the whole letting process. He gave a friendly introduction to the property, kept me updated on its status on the market and completed the paperwork efficiently....
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Mar 03,2015
Mar 03,2015
0
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Prompt, helpful and knowledgeable during viewings of the property. Paperwork organised, thorough, and easy to understand. Inventory received promptly (although no acknowledgement from Beals Head Office of receipt of signed inventory or additional comments)....
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Feb 27,2015
Feb 27,2015
0
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Steve and Dan were excellent help in securing the sale of my flat. I found them approachable and knowledgeable in the whole process and achieved a great result....
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Feb 11,2015
Feb 11,2015
0
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I became a Landlord by accident rather than design. With no useful recommendations, sadly I chose the wrong agent in the first instance! However I got it right second time around by phoning Beals, Hedge End. From the very first phone call, Adrian was efficient, ...
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Feb 10,2015
Feb 10,2015
0
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Good service at a good price.
As a Landlord, I was pleased with the service and I think my new tenant was as well. i was kept informed of progress and given good advice during the letting....
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Nov 20,2014
Nov 20,2014
0
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this helpful
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I decided to use Beals following their speculative e-mail to me as a reply to an advert I posted on Gumtree. I wouldn't ordinarily use an agent and therefore I had no hesitation in stating what I was prepared to pay for a tenant 'find-only' ...
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Nov 15,2014
Nov 15,2014
0
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I am pleased with the way the representatives from Beals helped me choose the property I am now renting. They were able to explain the processes of what I needed to do once I moved in and were on hand to offer help when I ...
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Jun 13,2014
Jun 13,2014
0
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We where told by agent that they could get £100 a month more than the other agents, where told they had plenty of clients waiting for a property like ours. Ended up letting it after month's of waiting at £100 under original price (£200 under what they said ...
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May 09,2014
May 09,2014
0
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I have used Beals for a number of years now (usually the Park Gate office and recently Hedge End) and, quite honestly, I would never use any other agent. The key to their excellent service is excellent communication. They always let me know exactly what's ...
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Apr 28,2014
Apr 28,2014
0
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Adrian and the team were very quick to find suitable tenants for my property. Tenants were in within 3 weeks of the property being marketed. Everyone in the Hedge End office is courteous and approachable and keep you informed....
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Jan 25,2014
Jan 25,2014
0
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I found the service from this estate agent to be excellent from my initial dealings with their Manager Stephen Coughtrey and thereafter Daniel Whitton. The brochure was excellently put together and looked expensive and professional and I cannot tell you how many compliments I received ...
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Jan 09,2014
Jan 09,2014
0
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I found Adrian and the team at Hedge End very helpful and carried out what they said they would do quickly and efficiently & on budget.
The contract details and assistance was very professional & I would recommend them and would defiantly use the office for services ...
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Dec 09,2013
Dec 09,2013
0
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Adrian was nothing but courteous and did an excellent job getting our application through, he worked quickly and kept on top of us when things slowed down. He answered all of our questions, no matter how trivial. We have been left with an amazing property ...
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Nov 28,2013
Nov 28,2013
0
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Dale was an excellent agent, he had brilliant customer service skills, always helped us with any queries and was very quick at getting a response for us. Overall we were very pleased with the service he provided and would recommend friends and family to use ...
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Nov 20,2013
Nov 20,2013
1
people found
this helpful
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Beals were all round great to deal with, very customer focused, everything was explained in detail and straight forward. We were into our property in super fast time....
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Oct 29,2013
Oct 29,2013
0
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Had my house sold by Stephen and Dan at Beals. My purchasers were trouble from day one, however these two chased them, their solicitors, couldn't have been more helpful.
As for the deal I got, well I was happy with it...
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Aug 01,2013
Aug 01,2013
0
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We would really like to thank you and your team for all the effort in making
our move happen smoothly and in a very professional manner. We would most
defiantly recommend to our friends and family....
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Apr 21,2013
Apr 21,2013
3
people found
this helpful
this helpful
Dreadful exerience renting a property through Beals and would seriously suggest staying away from this company. It seems nobody can do their job properly and there is a big communication problem there. They seem helpful when they want something from you but as soon as ...
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Feb 13,2013
Feb 13,2013
0
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I purchased my 1st house in December through Daniel Whitton at Beals,I found the whole experience very enjoyable and smooth running mostly due to Dan who is friendly,very professional and easy to deal with. He was flexible over arranging viewings,knowledgeable about the ...
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Jan 02,2013
Jan 02,2013
0
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Overall very pleased with the service we received. Despite initial teething problems, the team pulled out all the stops and we acheived our full asking price.
Danial Whitton, Sarah Henstedge and Eloise Ponting were our main points of contact; they were all very helpful, personable ...
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Oct 15,2012
Oct 15,2012
0
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Before selling my house I visited a few estate agents but Beals costs were very competative so I decided to use them.
They were very keen and got the ball rolling very quickly. Within a few days the house was advertised and just a day ...
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Jan 23,2012
Jan 23,2012
5
people found
this helpful
this helpful
Upon move in, no one was able to show us around and show us where things were including all the meters. House in terrible state, took weeks to get anything sorted, missed everything on the inventory, then we had to do it all again with ...
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Jun 30,2011
Jun 30,2011
5
people found
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this helpful
Truly terrible - I wouldn't give them any stars of I could. Have read the other poor reviews and all the comments regarding service and attitude are spot on. I can only assume that the person that gave the 5 stars and dismissed all the negative ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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