• Karen Seagrave MNAEA
    Karen Seagrave MNAEA
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    Karen Seagrove
  • Dawn Cooper
    Dawn Cooper
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    Pembury Kent
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    Pembury Pembury
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    Zoe Cox
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    Alison Davies
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    Jenny McLeod
Barnes Kingsnorth is an independent sales and lettings agent with offices in Pembury and Tonbridge, servicing the Tunbridge Wells and Tonbridge areas and surrounding villages. With a wealth of experience, local knowledge and enthusiasm between us and hands-on Director Howard Kingsnorth, we pride ourselves on providing a truly personal and professional service.
Barnes Kingsnorth Estate Agents

16 High Street Pembury, Tunbridge Wells
Kent
TN2 4NY

01892 822880

Nov 15,2016
Minithumbup
By:
Nov 15,2016
0 people found
this helpful
Karen and her team offer an exceptional service, from the outset they get it right, even taking into consideration the safety of pets! Each member of staff visits your home, they then keep you updated on all viewings with timely and helpful feedback. Their knowledge of the entire process is invaluable, they were instrumental in pulling the chain together and keeping the momentum going, I am pretty confident we would not have moved so swiftly had they not been on board - we are ever so grateful...
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Comment on agent fees
This agent is worth every penny of their fees!
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By: Karen Seagrave MNAEA, Branch Manager
Nov 22, 2016
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Thank you so much for taking the time to post a review of our service. We're so thrilled to hear how happy you've been with our service and that you are all settled happily in your new home. Wishing you many happy years in your new surroundings, but if we can help in any way in the future, we'd love to hear from you.....
Sep 07,2016
Minithumbup
By:
Sep 07,2016
0 people found
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Barnes Kingsnorth were great with our sale and purchase. The individual staff members took the time to come and see our property before showing people round, and (through no fault of their own!) ended up selling it 3 times over in a matter of months. We bought through them too and they were great at keeping us up to date with progress and chasing up and down the chain when needed. Made a stressful process much more bearable....
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Comment on agent fees
Fair for the amount of work they put in
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By: Karen Seagrave MNAEA, Branch Manager
Sep 07, 2016
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Thank you very much for taking the time to write a review of our service Emily. Frustrating to have had two sales fall through but very pleased it was "third time lucky" for you. Lovely home to sell and great working with you. Hope you're all happily settled in your new home and that your children are keeping their rooms as tidy now as they did for the viewings :-) We're thrilled that you were so pleased with our service and if ever we can help in the future, you know where we are. T....
Sep 05,2016
Minithumbup
By:
Sep 05,2016
0 people found
this helpful
The team wasted no time in putting the property on the market and, within a week, we had several offers at, or above the asking price! They kept us informed of the progress by email but without any unnecessary ones! Great job....
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Comment on agent fees
The fees were competitive!
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By: Karen Seagrave MNAEA, Branch Manager
Sep 07, 2016
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Thank you so much for taking the time to write a review, Cliff. We are thrilled that you and your brother have been so pleased with the service you have received from us and it has been a pleasure working with you. If we can ever help again in the future, we'd love to hear from you. Thanks Karen and the BK Pembury team....
Jan 21,2016
Minithumbup
By:
Jan 21,2016
0 people found
this helpful
I would recommend this agent as they gave exemplary service and were helpful and informative at all times. They also worked as a good team. I chose them as they had a good local reputation and I was not disappointed....
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Comment on agent fees
Satisfactory
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By: Karen Seagrave MNAEA, Branch Manager
Jan 27, 2016
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Thank you so much for taking the time to post a review of your experience on here. I have passed your kind comments on to the team and we are all so pleased that you've had a positive experience and our service has lived up to the recommendations you'd received. Please do not hesitate to pop in if we can be of any further help in the future.....
Jul 03,2015
Minithumbup
By:
Jul 03,2015
0 people found
this helpful
From the first telephone call, through the initial valuation, viewings and what ended up being a rather protracted completion of sale, the agents acted in the most professional manner. Karen Seagrave went out of her way to push the completion date along, working against difficult buyer lawyers and guiding us in every aspect of the sale. I would highly recommend them for their honesty and integrity, traits which sadly many other agents lack....
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Comment on agent fees
Very reasonable.
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By: Karen Seagrave MNAEA, Branch Manager
Jul 03, 2015
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Thank you so much for taking the time and trouble to post a review on here, Kurt. We truly appreciate it and I have passed your comments on to the team. We'll always be delighted to hear from you if we can be of any further assistance in the future. Many thanks Karen....
Jul 02,2015
Minithumbup
By:
Jul 02,2015
0 people found
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I never thought I would receive such an excellent service from the estate agent we were buying our house through. Dawn was always in contact, keeping me up-to-date on the process having spoken with solicitors and our selling agents at regular intervals and she couldn't do enough to help. I briefly spoke to a few other members of staff on the phone a few times or had replies to my emails in Dawn's absence and could say the same of them. All the staff at Barnes Kingsnorth are polite and can't do e...
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By: Karen Seagrave MNAEA, Branch Manager
Jul 03, 2015
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Thank you for taking the time and trouble to post a review on here, Louise. We really appreciate it and I have passed your comments on to the team and to Dawn in particular. We all hope you will both be very happy in your new home and please do not hesitate to get in touch if we can help again at any stage in the future. Many thanks Karen....
Mar 16,2015
Minithumbup
By:
Mar 16,2015
0 people found
this helpful
We could not single out any one member of staff because they have all been very helpful and always courteous and cheerful. They have speeded through the buying process very efficiently. I am sure that if any blips occur after we have moved into the newly-built property they will be there to sort them out for us. We award Barnes 5/5 We were buying, not selling for the purposes of this survey...
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Comment on agent fees
On the high side
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By: Karen Seagrave MNAEA, Branch Manager
Apr 07, 2015
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Thank you so much for taking the time and trouble to post a review. I will certainly pass your comments on to the team and we all hope that you are settling in well to your new home. Of course, if there is anything we can do to help you again in the future, you know where we are and we are always happy to help where we can.....
Dec 08,2014
Minithumbup
By:
Dec 08,2014
0 people found
this helpful
I haven't selected any particular staff member because the whole team in the Pembury Office have worked so hard for me in a very professional and yet friendly manner. I have exchanged and am just about to complete on a flat in Tunbridge Wells that Barnes Kingsnorth sold for me. Not only did they arrange umpteen viewings during the first week it went on the market, but it went to sealed bids and they got me a very good price. I would also like to mention that the flat in question was let out...
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By: Karen Seagrave MNAEA, Branch Manager
Dec 17, 2014
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Thank you so much for taking the time to post a review of our service on here. So pleased to hear how happy you have been with our service not only for our Sales team, but also our Lettings Department. We were thrilled to have achieved the price we did for you and the buyer is absolutely thrilled with their new flat. If we can be of any further assistance at any stage in the future, we would love to hear from you again.....
Sep 30,2014
Minithumbup
By:
Sep 30,2014
0 people found
this helpful
ยขรขโ€šยฌร…โ€œI recently sold a home in Pembury, Barnes Kingsnorth being the relevant Agent handling my sale. This is the seventh home I have sold but I can honestly say it was the most trouble-free sale I have experienced, made so by the team involved. I had complete consistency throughout, the same person dealing with all my viewings - which enabled her to get to know both me and my property quite well. Tina was very professional, but more importantly (to me at least) was totally honest. W...
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Comment on agent fees
I think - across the board, agent\'s fees are too high. In my opinion their fees should be more in line with those charged by Solicitors.
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By: Karen Seagrave MNAEA, Branch Manager
Oct 17, 2014
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Thank you so much for taking the time to post a review on here, we all really appreciate it. So pleased to hear how happy you have been with our service and it was great to have a client so keen to take on board advice and put it into action so quickly too! Your comments have been passed on to the team so thank you very much. Do get in touch if we can help again at any stage in the future and good luck with your next adventure.....
Jun 19,2014
Minithumbup
By:
Jun 19,2014
0 people found
this helpful
Dawn and the team at Barnes Kingsnorth in Pembury worked extremely hard in difficult circumstances to help us exchange on the purchase of our new home. Despite other professionals and personalities in the process being quite difficult, Dawn handled the process with tenacity, understanding, tact, and professionalism. It was a stressful process but less so because of the team at BKN, and undoubtedly the process would have not have come to fruition without Dawns hard work....
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By: Karen Seagrave MNAEA, Branch Manager
Jun 20, 2014
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Hi D, Thank you so much for your kind words and taking the time to post a review of our service on here. I will pass your comments on to Dawn and the team and we are of course thrilled that you have been so pleased with our service. As you say, not the most straightforward at times but we got there in the end and hope you will be very happy in your new home. Thanks again.....
Feb 21,2014
Minithumbup
By:
Feb 21,2014
0 people found
this helpful
Where do I start? Karen and her team at the Pembury branch were so thoughtful, proactive and ultra efficient. They did everything they could to put my mind at rest at every stage of the sales process. All viewings were carried out professionally and they took the time to learn the history and the details of my bome. This included all members of the team visiting and seeig the property first hand so they could all confidently \'sell\' my home to prospective buyers. Nothing was too much effort ...
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By: Karen Seagrave MNAEA, Branch Manager
Jun 20, 2014
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Thank you for taking the time to post a review Charlie. Your comments are very much appreciated by the whole team and we are so pleased that you were so happy with our service. If we can be of any further assistance in the future, we'd be delighted to help again.....
Nov 11,2013
Minithumbup
By:
Nov 11,2013
0 people found
this helpful
This agent could not have done anything more to help the successful sale of 1 Fromandez Drive. They were extremely proficient and dedicated team , and Jill and I would thank them all in the Pembury office for all their help. Kind Regards George and Jill Hall....
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By: Branch Manager
Nov 11, 2013
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That's always heartening to know. I am so pleased my team lived up to your expectations. I hope you are very happy in your new home.....
Jul 15,2013
Minithumbup
By:
Jul 15,2013
0 people found
this helpful
Barnes Kingsnorth handled my house sale with ease. They were efficient, helpful, attentive and obviously experts in their field. I would not hesitate to recommend them to other sellers and buyers alike. They sold my house on the second viewing, and followed the sale right through to the end, keeping me informed all the way along. I never had to chase them for anything. Karen helped me with the paperwork from the solicitor for both my house sale and our onward purchase as it was a little overwhel...
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By: Manager
Jul 18, 2013
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What a super review. Thank you so much for taking the time to review our services when you must have been so busy- we are most grateful. I am so pleased to know that my team met all your expectations and that you wouldn't hesitate to recommend us- that is so heartening to know. You cannot beat a personal recommendation. Thanks once again- we hope you'll be very happy in your new home.....
Jun 10,2013
Minithumbup
By:
Jun 10,2013
0 people found
this helpful
Ann was the person who showed us around the house, informed the vendor of our offer and called back with the news that our offer had been accepted. She, Dawn & Karen were all very helpful & friendly whenever I called the office about the process (not having bought a house for many years) and always called back. Nothing was too much trouble for them & I would use them should we sell our property in the future....
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By: Elaine, Branch Manager
Aug 08, 2013
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I am so grateful for you taking the time to explain the positive experience you had with this agency. It is always heartening to know we are getting it right and that we made your moving experience a positive one.....
May 03,2013
Minithumbup
By:
May 03,2013
0 people found
this helpful
From start to finish, Elaine, Dawn and Ann were a reliable source of sound advice and friendly reassurance for this nervous vendor. They dealt with every aspect of the house sale in a cheerfully professional manner, co-ordinating information between themselves to ensure an impressively efficient service. I am very grateful to them for sparing me so much of the stress for which the buying and selling of residential property is notorious. I would not hesitate to recommend Barnes Kingsnorth to anyo...
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By: Elaine-Manager
May 13, 2013
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What a lovely review.. so pleased that we were able to 'hold your hand' throughout what must have been a difficult time for you- we wish you all the best and thank you for taking the time to review our service. All the best....
Apr 26,2013
Minithumbup
By:
Apr 26,2013
0 people found
this helpful
We found BKEA Pembury a pleasure to deal with. Elaine and her team did their utmost to make sure that the experience of selling our much loved family home was as smooth, stressless and as painfree as it could possibly be. Elaine made sure that all of the staff at the Pembury branch visited the property, so that they were able to give first hand information to potential buyers. We were kept informed and up to date from the word go on any interest shown in the property, viewings and feedback, and...
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By: Elaine-Manager
May 13, 2013
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Thank you so much for your kind words.. it is great to know that my team met up to your expectations and that you were pleased with our service. We wish you all the best for the future.....
Apr 26,2013
Minithumbup
By:
Apr 26,2013
0 people found
this helpful
All members of staff were extremely helpful, knowledgeable and friendly. They made selling my property a pleasant experience. They did all the viewings personally which I\'d never experienced before, which helped me a great deal....
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By: Elaine- Manager
May 13, 2013
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Thanks so much for your kind words. It was a pleasure to deal with you always and we are so glad you are happy with our service. All the best for the future.....
Apr 22,2013
Minithumbup
By:
Apr 22,2013
0 people found
this helpful
Always helpful , positive and find a great solid purchaser with the ability to proceed. Happy to assist with the sales process to see it through to the end and deal with any issues that arise in a positive and efficient manner....
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By: Elaine- Manager
May 13, 2013
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Thanks for these and words. So good to know we were able to live up to your expectations and you deemed us to be helpful. Kind regards....
Apr 16,2013
Minithumbup
By:
Apr 16,2013
0 people found
this helpful
What a pleasure to have sold and bought property through Barnes Kingsnorth, Pembury. Elaine and her team helped our family through a very difficult time in our lives by providing an excellent \'\'nothing is to much trouble\'\' service. The marketing of our original property could not have been better, plus staff members showed prospective purchasers around on our behalf. Finding our present home was not a straightforward task, however the staff kept searching until they found the perfect proper...
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By: Elaine- Manager
May 13, 2013
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Thank you so much for taking the time to review our service. It is heartening to know that we lived up to your expectations. We wish you all the best for the future.....
Apr 14,2013
Minithumbup
By:
Apr 14,2013
0 people found
this helpful
All the team at Barneskingsnorth in Pembury have all been incredibly helpful and understanding. I needed a major operation and they were very sympathetic to my situation. They did what they said promptly and on time, and produced a very nice sales document. I would thoroughly recommend them to anyone....
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By: Branch Manager
Apr 15, 2013
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That is so good to know that my team were sympathetic to your problems. We wish you all the best and thank you for your custom. We look forward to helping you again soon.....
Apr 10,2013
Minithumbup
By:
Apr 10,2013
0 people found
this helpful
The service I received from BKEA was excellent, they provided very good marketing material and carried out all the viewings in a professional manner. I was kept informed of each viewing promptly and once sold they continued to keep me up to date with the progress of the chain I have no hesitation in recommending them...
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By: Elaine- Manager
Apr 10, 2013
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It is so good to hear you have been pleased with our service. Most transactions are frought with difficulties at some time and your sale was particularly challenging so it is good to know our service lived up to your expectations. We wish you well for the future.....
Feb 22,2013
Minithumbup
By:
Feb 22,2013
0 people found
this helpful
I found that all the staff at their Pembury office were extremely helpful. Nothing was too much trouble, and the consistently pleasant, efficient and cheerful nature of all telephone conversations and emails was very pleasing. They made what could have been a stressful experience into a calm and enjoyable one for all concerned. I will certainly take my business to them in the future, whether buying or selling property, or letting it out. This company restores one\'s faith in human nature!...
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By: Elaine King
Feb 27, 2013
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Thank you so much for taking the time to review our branch- we are always so grateful to people that take the time. We pride ourselves in our customer service and it is always satisfying when it is well received.!! It was an absolute pleasure and we look forward to assisting you in the future.....
Nov 12,2012
Minithumbup
By:
Nov 12,2012
0 people found
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Courteous, pro-active and exceptionally helpful from the first meeting through to completion. Karen, Elaine and Anne guided us through the entire process from the valuation on day one to reading the meter on the final day in a pleasant, good natured and thoroughly capable manner.. Prepared to listen to our preferences re Open Day which spared elderly parents from endless separate viewings. Introduced a number of serious, prospective buyers in a position to proceed quickly, and facil...
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By: Manager
Dec 28, 2012
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Thank you so much Dr Ramsay. It was a pleasure to do business with you- I do hope your parents have settled in their new home well....
Nov 09,2012
Minithumbup
By:
Nov 09,2012
1 people found
this helpful
I was very impressed by the service given to me by all at Barnes Kingsnorth in purchasing my property. From the initial viewing where the atmosphere was very relaxed yet very professional all the way through to the completion dealing with Elaine and team was a pleasure. They were always available to field calls and clearly there was good internal communication as people I had barely spoken to had good knowledge of my purchase. There were as always in house purchase a few unexpected surprises and...
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By: Manager
Dec 28, 2012
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Thanks you so much for your kind words. I am so pleased you found our service very satisfactory. I hope our paths will cross again.....
Nov 07,2012
Minithumbup
By:
Nov 07,2012
0 people found
this helpful
Very professional to work with from start to finish. Managed to get lots of viewings in a difficult market and advised on price reduction which resulted in a successful sale. Always someone available to talk to and all staff members seemed aware of the situation regarding our property sale....
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By: Manager
Dec 28, 2012
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Thank you so much. It was such a joy to deal with people that had a good grasp of us and our systems. I hope you will continue to spread the word about our service to your friends and neighbours still in the Pembury area.....
Sep 30,2012
Minithumbup
By:
Sep 30,2012
0 people found
this helpful
Not only did I sell a property but bought one through this Company too. All the members of staff I had contact with, including Karen, Ann, Dawn and Elaine, where extremely helpful. It wasn\'t always easy because of reasons beyond their control but their efforts ensured the final outcome. For this I\'m very grateful....
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Jun 11,2012
Minithumbup
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Jun 11,2012
0 people found
this helpful
Their valuation was fair and throughout nothing was too much trouble. All the staff in the office were familiar with my house and worked hard to sell it. They always left the house as I had requested if I was not there and accompanied most viewings. Those that I did were "out of office hours" and I was happy to do them. After I had accepted the offer they chased the other parties and kept me posted. I would strongly recommend them to others....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 58% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ171,250
  • Max: ยฃ350,000

Letting No data



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0 0 0 0 21 0 5 0 1 0
Karen Seagrave MNAEA Karen Seagrave MNAEA
Branch Manager
6 reviews

About Karen An independent firm priding ourselves on providing you with a personal service and a national coverage for marketing. Our team are all very passionate about property and providing the best service we View full profile
Karen Seagrove - no image available Karen Seagrove
Senior Sales Negotiator
4 reviews

About Karen No description set View full profile
Dawn Cooper Dawn Cooper
Sales Negotiator and Progressor
9 reviews

About Dawn No description set View full profile
Pembury Kent - upload your photo Pembury Kent
1 reviews

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Pembury Pembury - upload your photo Pembury Pembury
0 reviews

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Zoe Cox - no image available Zoe Cox
sales negotiator
1 reviews

About Zoe No description set View full profile
Alison Davies - no image available Alison Davies
Sales Negotiator
0 reviews

About Alison No description set View full profile
Jenny McLeod - no image available Jenny McLeod
Sales Negotiator
0 reviews

About Jenny No description set View full profile

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Last updated at 12:34 PM 14/04/2015 by Karen Seagrave

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Last updated at 12:34 PM 14/04/2015 by Karen Seagrave

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