• Staff picture
    Karen Seagrave MNAEA
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    Karen
  • Staff picture
    Dawn
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    Pembury
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    Pembury
  • Staff picture
    Zoe Cox
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    Alison
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    Jenny
Barnes Kingsnorth is an independent sales and lettings agent with offices in Pembury and Tonbridge, servicing the Tunbridge Wells and Tonbridge areas and surrounding villages. With a wealth of experience, local knowledge and enthusiasm between us and hands-on Director Howard Kingsnorth, we pride ourselves on providing a truly personal and professional service.
Barnes Kingsnorth Estate Agents

16 High Street Pembury, Tunbridge Wells
Kent
TN2 4NY

01892 822880
Website not available

Properties for Sale
Properties to Rent

“ Professional, knowledgeable and helpful... ”

Aug 03,2018
Minithumbup
Zoe Cox
Dawn
By: 'Rachael'
Aug 03,2018
0 people found
this helpful
From agreeing to use Barnes Kingsnorth to them handing over the keys to our buyers, they were both professional and confidence giving. With their database of prospective buyers, we had viewings before our house had even hit the internet. After selling within 3 weeks, our ongoing ...
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Comment on agent fees
In line with other agencies
Was this helpful? Yes
By: Karen Seagrave MNAEA, Branch Manager
Aug 03, 2018
View all comments (1)
Hi Rachael, thank you so much for taking the time to post a review of your experience with us. It was an absolute pleasure and thank you for entrusting the sale of your home to us. We hope you're all settling in well to your new home and enjoying life in Dorset. Thank you Karen, Dawn, Zoe, Jenny and Chris ...

“ Very happy, would recommend... ”

Apr 13,2018
Minithumbup
Karen Seagrave MNAEA
Dawn
By: 'Katherine'
Apr 13,2018
0 people found
this helpful
The staff at Barnes kingsnorth are approachable and friendly. They were on top of things and easy to communicate with. They all seemed to know what was going on, which always makes it easier when calling up with a question/request. Nothing was a bother ...
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Was this helpful? Yes
By: Karen Seagrave MNAEA, Branch Manager
Apr 14, 2018
View all comments (1)
Thank you so much, Katherine, for taking the time to write a review of your experience when buying your home through us, it really means a lot to our whole team. It was great speaking with you through the process and we can't wait to see what you do to transform the house and put your stamp on it. Hope you're settling in well to the village. Thanks again, Karen ...
Mar 06,2018
Minithumbup
Zoe Cox
Dawn
By: 'Maxine Salter'
Mar 06,2018
0 people found
this helpful
I would also just like to say that Karen was extremely helpful as well. The move was stress free due to the help and guidance from the team. I was kept up to date throughout the process which was extremely reassuring. Would like to take ...
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Comment on agent fees
Generally the going rate for estate agent fees which I accepted.
Was this helpful? Yes
By: Karen Seagrave MNAEA, Branch Manager
Mar 12, 2018
View all comments (1)
Thank you so much, Maxine, for taking the time to post a review of your experience with us, it means so much to us. It was an absolute pleasure working with you to sell your home and move you to your new home and we are so thrilled that you are settling in well. Thank you from all the BK ladies. ...
Feb 10,2018
Minithumbup
By: 'The Greens'
Feb 10,2018
0 people found
this helpful
Thank you to all the staff at Barnes Kingsnorth for the excellent service they provided when selling and finding us our dream home. When Karen first valued our home she reassured us that she would find our dream home, and they did. All the staff ...
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Comment on agent fees
The fees were worth every penny.
Was this helpful? Yes
By: Karen Seagrave MNAEA, Branch Manager
Feb 20, 2018
View all comments (1)
Thank you so very much for taking the time to post a review of your experience with our team at Barnes Kingsnorth. We were so thrilled to not only find you buyers who love your old home, but to have found your dream home for you too. It's been great working with you and we all wish you many happy years in your new home. I'd say come back to us when you next want to move, but I think we'll be waiting a long time for that! ...
Feb 06,2018
Minithumbup
Karen Seagrave MNAEA
Dawn
By: 'Stan'
Feb 06,2018
0 people found
this helpful
I have no hesitation in recommending Barnes Kingsnorth. Karen, Dawn and Chloe kept us fully informed throughout the sales process. They liaised with solicitors and estate agents down the chain ensuring there were no unnecessary delays. Karen also gave good advice on how to present ...
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Comment on agent fees
The agent fees were not cheap BUT you get what you pay for. Barnes Kingsnorth were always at hand to answer queries, keep us informed and were always very professional.
Was this helpful? Yes
By: Karen Seagrave MNAEA, Branch Manager
Feb 07, 2018
View all comments (1)
Thank you so much Stan, for taking the time to post a review of your experience with us. You were both great fun to work with and we're so pleased you were happy with our service and it sounds like you're settling in well to your new home, albeit looking forward to the warmer weather! Many thanks from all the ladies at BK. ...
Nov 03,2017
Minithumbup
Zoe Cox
Dawn
By: 'Shirley Gardens'
Nov 03,2017
1 people found
this helpful
All the staff at Barnes Kingsnorth have been very helpful and friendly too. I've always felt like I can ask anything. I spoke with BK more than Freeman Foreman (selling) as they were so much more approachable. Zoe in particular answered any response really ...
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Was this helpful? Yes
By: Karen Seagrave MNAEA, Branch Manager
Nov 03, 2017
View all comments (1)
Thank you so much for taking time out of unpacking, to post a review of your experience of buying your home through us, it means a lot to us. We are always more than happy to help with any queries you have at any stage and so pleased to hear that you found our service so reassuring and helpful. We are thrilled that you love your new home so much and wish you every happiness for many years to come there. If you decide to move again in the future, we'd love to hear from you and help you with your ...
Aug 09,2017
Minithumbup
By: 'Jane and Keith'
Aug 09,2017
0 people found
this helpful
Thank you to an ace team who supported us in selling our house in Pembury and in the purchase of our new home in the NW. We can highly recommend BKN Pembury, very professional and caring....
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Comment on agent fees
Competitive with other agents.
Was this helpful? Yes
By: Karen Seagrave MNAEA, Branch Manager
Aug 09, 2017
View all comments (1)
Thank you so much for taking the time to post a review of the service you received from us, Jane and Keith. You have been a pleasure to work with and we hope you are happily settled into your new home now and enjoying being close to your family, without all that motorway driving. Thank you so much. Karen ...
Nov 15,2016
Minithumbup
Karen Seagrave MNAEA
Dawn
By: 'Mrs S L Lester'
Nov 15,2016
0 people found
this helpful
Karen and her team offer an exceptional service, from the outset they get it right, even taking into consideration the safety of pets! Each member of staff visits your home, they then keep you updated on all viewings with timely and helpful feedback. Their knowledge ...
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Comment on agent fees
This agent is worth every penny of their fees!
Was this helpful? Yes
By: Karen Seagrave MNAEA, Branch Manager
Nov 22, 2016
View all comments (1)
Thank you so much for taking the time to post a review of our service. We're so thrilled to hear how happy you've been with our service and that you are all settled happily in your new home. Wishing you many happy years in your new surroundings, but if we can help in any way in the future, we'd love to hear from you. ...
Sep 07,2016
Minithumbup
By: 'Emily W'
Sep 07,2016
0 people found
this helpful
Barnes Kingsnorth were great with our sale and purchase. The individual staff members took the time to come and see our property before showing people round, and (through no fault of their own!) ended up selling it 3 times over in a matter of months. We ...
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Comment on agent fees
Fair for the amount of work they put in
Was this helpful? Yes
By: Karen Seagrave MNAEA, Branch Manager
Sep 07, 2016
View all comments (1)
Thank you very much for taking the time to write a review of our service Emily. Frustrating to have had two sales fall through but very pleased it was "third time lucky" for you. Lovely home to sell and great working with you. Hope you're all happily settled in your new home and that your children are keeping their rooms as tidy now as they did for the viewings :-) We're thrilled that you were so pleased with our service and if ever we can help in the future, you know where we are. T ...
Sep 05,2016
Minithumbup
Karen
Zoe Cox
By: 'Cliff'
Sep 05,2016
0 people found
this helpful
The team wasted no time in putting the property on the market and, within a week, we had several offers at, or above the asking price! They kept us informed of the progress by email but without any unnecessary ones! Great job....
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Comment on agent fees
The fees were competitive!
Was this helpful? Yes
By: Karen Seagrave MNAEA, Branch Manager
Sep 07, 2016
View all comments (1)
Thank you so much for taking the time to write a review, Cliff. We are thrilled that you and your brother have been so pleased with the service you have received from us and it has been a pleasure working with you. If we can ever help again in the future, we'd love to hear from you. Thanks Karen and the BK Pembury team ...
Jan 21,2016
Minithumbup
By: 'Valerie'
Jan 21,2016
0 people found
this helpful
I would recommend this agent as they gave exemplary service and were helpful and informative at all times. They also worked as a good team. I chose them as they had a good local reputation and I was not disappointed....
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Comment on agent fees
Satisfactory
Was this helpful? Yes
By: Karen Seagrave MNAEA, Branch Manager
Jan 27, 2016
View all comments (1)
Thank you so much for taking the time to post a review of your experience on here. I have passed your kind comments on to the team and we are all so pleased that you've had a positive experience and our service has lived up to the recommendations you'd received. Please do not hesitate to pop in if we can be of any further help in the future. ...
Jul 03,2015
Minithumbup
Karen Seagrave MNAEA
Dawn
By: 'Kurt Dressel'
Jul 03,2015
0 people found
this helpful
From the first telephone call, through the initial valuation, viewings and what ended up being a rather protracted completion of sale, the agents acted in the most professional manner. Karen Seagrave went out of her way to push the completion date along, working against difficult ...
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
By: Karen Seagrave MNAEA, Branch Manager
Jul 03, 2015
View all comments (1)
Thank you so much for taking the time and trouble to post a review on here, Kurt. We truly appreciate it and I have passed your comments on to the team. We'll always be delighted to hear from you if we can be of any further assistance in the future. Many thanks Karen ...
Jul 02,2015
Minithumbup
Dawn
Pembury
By: 'Louise'
Jul 02,2015
0 people found
this helpful
I never thought I would receive such an excellent service from the estate agent we were buying our house through. Dawn was always in contact, keeping me up-to-date on the process having spoken with solicitors and our selling agents at regular intervals and she couldn't ...
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Was this helpful? Yes
By: Karen Seagrave MNAEA, Branch Manager
Jul 03, 2015
View all comments (1)
Thank you for taking the time and trouble to post a review on here, Louise. We really appreciate it and I have passed your comments on to the team and to Dawn in particular. We all hope you will both be very happy in your new home and please do not hesitate to get in touch if we can help again at any stage in the future. Many thanks Karen ...
Mar 16,2015
Minithumbup
By: 'Jean Salmon'
Mar 16,2015
0 people found
this helpful
We could not single out any one member of staff because they have all been very helpful and always courteous and cheerful. They have speeded through the buying process very efficiently. I am sure that if any blips occur after we have moved into the ...
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Comment on agent fees
On the high side
Was this helpful? Yes
By: Karen Seagrave MNAEA, Branch Manager
Apr 07, 2015
View all comments (1)
Thank you so much for taking the time and trouble to post a review. I will certainly pass your comments on to the team and we all hope that you are settling in well to your new home. Of course, if there is anything we can do to help you again in the future, you know where we are and we are always happy to help where we can. ...
Dec 08,2014
Minithumbup
By: 'Mrs W'
Dec 08,2014
0 people found
this helpful
I haven't selected any particular staff member because the whole team in the Pembury Office have worked so hard for me in a very professional and yet friendly manner. I have exchanged and am just about to complete on a flat in Tunbridge Wells that ...
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Was this helpful? Yes
By: Karen Seagrave MNAEA, Branch Manager
Dec 17, 2014
View all comments (1)
Thank you so much for taking the time to post a review of our service on here. So pleased to hear how happy you have been with our service not only for our Sales team, but also our Lettings Department. We were thrilled to have achieved the price we did for you and the buyer is absolutely thrilled with their new flat. If we can be of any further assistance at any stage in the future, we would love to hear from you again. ...
Sep 30,2014
Minithumbup
By: 'Moira Lang'
Sep 30,2014
0 people found
this helpful
¢â‚¬Å“I recently sold a home in Pembury, Barnes Kingsnorth being the relevant Agent handling my sale. This is the seventh home I have sold but I can honestly say it was the most trouble-free sale I have experienced, made so by the team involved. I ...
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Comment on agent fees
I think - across the board, agent\'s fees are too high. In my opinion their fees should be more in line with those charged by Solicitors.
Was this helpful? Yes
By: Karen Seagrave MNAEA, Branch Manager
Oct 17, 2014
View all comments (1)
Thank you so much for taking the time to post a review on here, we all really appreciate it. So pleased to hear how happy you have been with our service and it was great to have a client so keen to take on board advice and put it into action so quickly too! Your comments have been passed on to the team so thank you very much. Do get in touch if we can help again at any stage in the future and good luck with your next adventure. ...
Jun 19,2014
Minithumbup
Dawn
By: 'D Ross'
Jun 19,2014
0 people found
this helpful
Dawn and the team at Barnes Kingsnorth in Pembury worked extremely hard in difficult circumstances to help us exchange on the purchase of our new home. Despite other professionals and personalities in the process being quite difficult, Dawn handled the process with tenacity, understanding, tact, ...
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Was this helpful? Yes
By: Karen Seagrave MNAEA, Branch Manager
Jun 20, 2014
View all comments (1)
Hi D, Thank you so much for your kind words and taking the time to post a review of our service on here. I will pass your comments on to Dawn and the team and we are of course thrilled that you have been so pleased with our service. As you say, not the most straightforward at times but we got there in the end and hope you will be very happy in your new home. Thanks again. ...
Feb 21,2014
Minithumbup
Karen Seagrave MNAEA
By: 'Charlie'
Feb 21,2014
0 people found
this helpful
Where do I start? Karen and her team at the Pembury branch were so thoughtful, proactive and ultra efficient. They did everything they could to put my mind at rest at every stage of the sales process. All viewings were carried out professionally and they ...
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Was this helpful? Yes
By: Karen Seagrave MNAEA, Branch Manager
Jun 20, 2014
View all comments (1)
Thank you for taking the time to post a review Charlie. Your comments are very much appreciated by the whole team and we are so pleased that you were so happy with our service. If we can be of any further assistance in the future, we'd be delighted to help again. ...
Nov 11,2013
Minithumbup
Dawn
By: 'George Hall'
Nov 11,2013
0 people found
this helpful
This agent could not have done anything more to help the successful sale of 1 Fromandez Drive. They were extremely proficient and dedicated team , and Jill and I would thank them all in the Pembury office for all their help. Kind Regards George and Jill Hall....
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Was this helpful? Yes
By: Branch Manager
Nov 11, 2013
View all comments (1)
That's always heartening to know. I am so pleased my team lived up to your expectations. I hope you are very happy in your new home. ...
Jul 15,2013
Minithumbup
Karen Seagrave MNAEA
By: 'Alison Wickens'
Jul 15,2013
0 people found
this helpful
Barnes Kingsnorth handled my house sale with ease. They were efficient, helpful, attentive and obviously experts in their field. I would not hesitate to recommend them to other sellers and buyers alike. They sold my house on the second viewing, and followed the sale right ...
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Was this helpful? Yes
By: Manager
Jul 18, 2013
View all comments (1)
What a super review. Thank you so much for taking the time to review our services when you must have been so busy- we are most grateful. I am so pleased to know that my team met all your expectations and that you wouldn't hesitate to recommend us- that is so heartening to know. You cannot beat a personal recommendation. Thanks once again- we hope you'll be very happy in your new home. ...
Jun 10,2013
Minithumbup
Dawn
By: 'Karen'
Jun 10,2013
0 people found
this helpful
Ann was the person who showed us around the house, informed the vendor of our offer and called back with the news that our offer had been accepted. She, Dawn & Karen were all very helpful & friendly whenever I called the office about the ...
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Was this helpful? Yes
By: Elaine, Branch Manager
Aug 08, 2013
View all comments (1)
I am so grateful for you taking the time to explain the positive experience you had with this agency. It is always heartening to know we are getting it right and that we made your moving experience a positive one. ...
May 03,2013
Minithumbup
Dawn
By: 'Denis Hall'
May 03,2013
0 people found
this helpful
From start to finish, Elaine, Dawn and Ann were a reliable source of sound advice and friendly reassurance for this nervous vendor. They dealt with every aspect of the house sale in a cheerfully professional manner, co-ordinating information between themselves to ensure an impressively efficient ...
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Was this helpful? Yes
By: Elaine-Manager
May 13, 2013
View all comments (1)
What a lovely review.. so pleased that we were able to 'hold your hand' throughout what must have been a difficult time for you- we wish you all the best and thank you for taking the time to review our service. All the best ...
Apr 26,2013
Minithumbup
By: 'Mrs W'
Apr 26,2013
0 people found
this helpful
We found BKEA Pembury a pleasure to deal with. Elaine and her team did their utmost to make sure that the experience of selling our much loved family home was as smooth, stressless and as painfree as it could possibly be. Elaine made sure that ...
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Was this helpful? Yes
By: Elaine-Manager
May 13, 2013
View all comments (1)
Thank you so much for your kind words.. it is great to know that my team met up to your expectations and that you were pleased with our service. We wish you all the best for the future. ...
Apr 26,2013
Minithumbup
By: 'Mrs Joy Mutter'
Apr 26,2013
0 people found
this helpful
All members of staff were extremely helpful, knowledgeable and friendly. They made selling my property a pleasant experience. They did all the viewings personally which I\'d never experienced before, which helped me a great deal....
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Was this helpful? Yes
By: Elaine- Manager
May 13, 2013
View all comments (1)
Thanks so much for your kind words. It was a pleasure to deal with you always and we are so glad you are happy with our service. All the best for the future. ...
Apr 22,2013
Minithumbup
By: 'seller41'
Apr 22,2013
0 people found
this helpful
Always helpful , positive and find a great solid purchaser with the ability to proceed. Happy to assist with the sales process to see it through to the end and deal with any issues that arise in a positive and efficient manner....
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Was this helpful? Yes
By: Elaine- Manager
May 13, 2013
View all comments (1)
Thanks for these and words. So good to know we were able to live up to your expectations and you deemed us to be helpful. Kind regards ...
Apr 16,2013
Minithumbup
Dawn
By: 'Mrs. Y. Langston'
Apr 16,2013
0 people found
this helpful
What a pleasure to have sold and bought property through Barnes Kingsnorth, Pembury. Elaine and her team helped our family through a very difficult time in our lives by providing an excellent \'\'nothing is to much trouble\'\' service. The marketing of our ...
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Was this helpful? Yes
By: Elaine- Manager
May 13, 2013
View all comments (1)
Thank you so much for taking the time to review our service. It is heartening to know that we lived up to your expectations. We wish you all the best for the future. ...
Apr 14,2013
Minithumbup
By: 'weller'
Apr 14,2013
0 people found
this helpful
All the team at Barneskingsnorth in Pembury have all been incredibly helpful and understanding. I needed a major operation and they were very sympathetic to my situation. They did what they said promptly and on time, and produced a very nice sales document. I would ...
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Was this helpful? Yes
By: Branch Manager
Apr 15, 2013
View all comments (1)
That is so good to know that my team were sympathetic to your problems. We wish you all the best and thank you for your custom. We look forward to helping you again soon. ...
Apr 10,2013
Minithumbup
By: 'GSL'
Apr 10,2013
0 people found
this helpful
The service I received from BKEA was excellent, they provided very good marketing material and carried out all the viewings in a professional manner. I was kept informed of each viewing promptly and once sold they continued to keep me up to date with the ...
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Was this helpful? Yes
By: Elaine- Manager
Apr 10, 2013
View all comments (1)
It is so good to hear you have been pleased with our service. Most transactions are frought with difficulties at some time and your sale was particularly challenging so it is good to know our service lived up to your expectations. We wish you well for the future. ...
Feb 22,2013
Minithumbup
Dawn
By: 'Ms L R'
Feb 22,2013
0 people found
this helpful
I found that all the staff at their Pembury office were extremely helpful. Nothing was too much trouble, and the consistently pleasant, efficient and cheerful nature of all telephone conversations and emails was very pleasing. They made what could have been a stressful experience into ...
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Was this helpful? Yes
By: Elaine King
Feb 27, 2013
View all comments (1)
Thank you so much for taking the time to review our branch- we are always so grateful to people that take the time. We pride ourselves in our customer service and it is always satisfying when it is well received.!! It was an absolute pleasure and we look forward to assisting you in the future. ...
Nov 12,2012
Minithumbup
Karen Seagrave MNAEA
By: 'Dr Nicky Ramsay'
Nov 12,2012
0 people found
this helpful
Courteous, pro-active and exceptionally helpful from the first meeting through to completion. Karen, Elaine and Anne guided us through the entire process from the valuation on day one to reading the meter on the final day in a pleasant, good natured and thoroughly capable manner.. ...
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Was this helpful? Yes
By: Manager
Dec 28, 2012
View all comments (1)
Thank you so much Dr Ramsay. It was a pleasure to do business with you- I do hope your parents have settled in their new home well ...
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 81% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £171,250
  • Max: £438,750

Letting No data



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 26 0 7 0 1 0
Staff picture Karen Seagrave MNAEA
(8)

No image available Karen
(4)

Staff picture Dawn
(14)

No image available Pembury
(1)

No image available Pembury
(0)

Staff picture Zoe Cox
(4)

No image available Alison
(0)

No image available Jenny
(0)

Fees

No fees set.
Last updated at 12:34 PM 14/04/2015 by Karen Seagrave

Complaints Procedure

No procedure set.
Last updated at 12:34 PM 14/04/2015 by Karen Seagrave

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