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    Chris Randall
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    Melissa Merry LSC
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Barnard Marcus

120 Mitcham Lane Streatham, London
Greater London
SW16 6NS

0208 7699393

Aug 01,2016
Minithumbup
By:
Aug 01,2016
3 people found
this helpful
I have been dealing with Melissa since the start of our tenancy in Mitcham and what a delight to be dealing with her - To me, prompt replies to my queries matter and Melissa has always been very very prompt and have answered my queries in full. She is very professional and listens to the questions and suggestions with Empathy. Her emails are polite and always easy to understand. Again - a delight to work with....
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Was this helpful? Yes
Jul 08,2016
Minithumbup
By:
Jul 08,2016
3 people found
this helpful
Melissa has been outstanding in managing my property this year. She is efficient, proactive and excellent at communicating swiftly and effectively (of huge importance as I am living abroad). I cannot recommend her highly enough....
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Comment on agent fees
Very reasonable fees.
Was this helpful? Yes
Jul 08,2016
Minithumbup
By:
Jul 08,2016
3 people found
this helpful
Melissa is very polite & thorough. It is very good to have a contact at Barnard Marcus who is efficient & understands the issues I have raised. I would like to thank Melissa for her help & would recommend her to any new customer. Many Thanks...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 11,2014
Minithumbdown
By:
Mar 11,2014
2 people found
this helpful
I am a property professional and it happens I am looking to buy. I arranged a viewing with Mitcham branch and was treated as either a student looking to rent HMO or a DSS person! They clearly haven't noticed that are dealing with a potential buyer with by the way decent deposit and no chain, who clearly wants to view the property and secure a deal ASAP. On a contrary the agent didn't show up. When I called waiting outside to ask who is meeting me I was advised that their colleague will be with m...
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What agent could do to change your mind?
I don\'t think they care.
Was this helpful? Yes
Nov 13,2013
Minithumbdown
By:
Nov 13,2013
2 people found
this helpful
You are coerced into using their in house mortgage advisor, even though this is illegal. The staff are uneducated, rude, and their in house mortgage advisor incompetent and not very bright. Due to them we lost the house we were about to buy!...
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Was this helpful? Yes
Jul 30,2012
Minithumbdown
By:
Jul 30,2012
5 people found
this helpful
Saturday 28th July 2012 - I gave up at first base trying to view this property. I felt that the person at the end of the phone was talking down to me -- and his arrogance was quite incredible. I have a portfolio of 6 properties ... and this person down the end of the phone didnt have the brains to spot a real buyer ......
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Was this helpful? Yes
Feb 07,2012
Minithumbup
By:
Feb 07,2012
0 people found
this helpful
Just sold for the first time using Barnard Marcus. Found the experience really easy and as stress free as possible! Chris Randall was my main point of contact at the office and I found him thoroughly professional and helpful. He reassured me when I lost my first buyer and then the office found me another buyer within 5 days! BM always returned my calls and contacted me regularly . All in all, Well worth the fee!!! Made the other agents I dealt woth look Mediocre...
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Was this helpful? Yes
Feb 17,2010
Minithumbdown
By:
Feb 17,2010
2 people found
this helpful
I invited Barnard Marcus to come and value my house with a view to put it on the market. They made the appointment originaly for 7 p.m but rung to change it to five o\'clock and we agreed for them to come at 5.30 p.m but they never showed up. When I called them about 4 minutes past 6 I was told that someone had left to see me. No one turned up! I am appalled at their very poor service and lack of professionalism. Based on such bad service I would never use any of them to deal with my property....
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Was this helpful? Yes
By: Fed-up!
Nov 07, 2011
View all comments (1)
Well it's now November 2011 and things have not changed with this estate agents!!!! ALL sellers be warned about the lack of dedication these guys have, as for buyers, your wasting your time here! I am a first time buyer with all my finances in place and eager to go.....Called to view a flat and got no call back. Finaly went to the office and booked in appointment face to face with JACK. Although he was keen to show me a few properties a couple of days later (all of which were not suitable for ....
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting No data



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Chris Randall - upload your photo Chris Randall
1 reviews

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Melissa Merry LSC - upload your photo Melissa Merry LSC
3 reviews

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