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    Richard Killoughery
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Barnard Marcus

155 Upper Richmond Road Putney, London
Greater London
SW15 2TX

020 87853322
May 08,2017
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Declan Gosling
Ashleigh Fisher
By: 'Lorenzo'
May 08,2017
1 people found
this helpful
I am a landlord of a 1 bed flat in Werter Road, Putney. I have rented through 4 different companies in the past and I have never had a service worse than the one offered by Barnard Marcus. I had a fully managed service with them. In short: - terrible communication both with me and tenants, always very delayed. Tenants had to contact me directly at some point to complain and ask clarifications. - they failed in signing a renewal, although the tenants agreed personally with me on the terms. The a...
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Comment on agent fees
Fees were in line with competitors, but service was awful.
Was this helpful? Yes
Dec 15,2016
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By: 'Jackson89'
Dec 15,2016
3 people found
this helpful
Would strongly recommend against using the genuine cowboys under any circumstances. As a buyer I was relentlessly lied to by the agent (Shane) on all matters, all the usual estate agent tricks but escalating to daily lies. Confirmed the property was ready to move into, never passed on any correspondence to the seller (unless convenient for him) but claimed he had, often amended said comments before doing so. Also on occasions simply didn't turn up at the property for viewings and then called...
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Comment on agent fees
Buyer, therefore no fees
Was this helpful? Yes
Nov 17,2016
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By: 'Karim Rayeni'
Nov 17,2016
2 people found
this helpful
Hi I would like to thank all people in Barnard Marcus in Putney branch who help me find my property and preparing everything from mortgage application to completion . Thank you so much Γ°ΕΈβ€˜Β...
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Sep 16,2016
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Ellen Roberts
By: 'Flat 4'
Sep 16,2016
3 people found
this helpful
Received Top service from Ellen Roberts who was very helpful, active and responsive. She helped us to negotiate with tenants over long overdue rents where otherwise we would have taken legal actions which would mean lots of headaches and not to mention the expense on legal fees to follow. Thanks Very Much Ellen!!!...
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Jun 02,2014
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Luke Levy
By: 'GX1975'
Jun 02,2014
2 people found
this helpful
Whilst Barnard Marcus did sell my property, I would advise against using them. Luke Levy is one of the biggest cowboy salesmen I have met. He became extremely aggressive in his sales pitch when I did not want to use their conveyancing service, suggesting that this would likely lead to my sale falling through. Whilst I was not living in the property, their agents repeatedly left all of the lights on when showing clients round resulting in several hundreds of pounds in extra electricity bills. Th...
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Feb 23,2013
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By: 'PutneyTenant'
Feb 23,2013
3 people found
this helpful
Appalling customer service. We rent a property that is managed by the agency. Our water tank started leaking through the ceiling on Friday night, right above an electrical socket. I contacted the branch on Saturday to ask for an emergency plumber to take a look at the problem, but was told they weren\'t willing to do anything about it at the weekend, despite the risk of the ceiling collapsing and an electrical fire. I asked to speak to the manager and was told he\'d call back. An hour and ha...
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By: Distressed
Apr 03, 2013
View all comments (1)
Sounds very similar to the experience I had. I'm still in a bedroom with no curtain rail, and no blinds. Lots of fixtures are broken and haven't been fixed even though it was promised. I've never experienced such appalling service. And no one ever calls you back or ever writes back, not even when you take it up with the area manager. It's seriously the biggest joke of an agency I've ever experienced. Never again.. I'm making sure everyone I know is aware of how bad they are. ...
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
50% customers were satisfied with fees 75% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£450,000
  • Max: Β£490,000

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Luke Levy - upload your photo Luke Levy
1 reviews

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Ellen Roberts - upload your photo Ellen Roberts
1 reviews

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Declan Gosling - upload your photo Declan Gosling
1 reviews

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Ashleigh Fisher - upload your photo Ashleigh Fisher
1 reviews

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Declan Wyatt - upload your photo Declan Wyatt
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Richard Killoughery - upload your photo Richard Killoughery
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