Barnard Marcus - Putney, London, SW15

7 reviews 2.7/5 rating
  • 75% valuation accuracy
  • 43% recommend
  • 50% fee satisfaction
Barnard Marcus Putney occupies a prominent corner plot location at the main traffic lights where Putney Hill and Putney High Street meet the Upper Richmond Road. Our office covers properties in and around South West London and the A3 areas, and we constantly register buyers looking for homes within walking distance of Putney Mainline Station and East Putney Tube Station. The sales team is led by our Branch Manager Richard Killoughery. Richard has been an estate agent for over 35 years and his Read full description...wealth of experience is available to you. He is proud of his office and of the reputation for exemplary service Barnard Marcus has developed over many decades. Please feel free to call us on 0208 785 3322 or come in to talk about the local market and the demand for homes like yours. We offer free property valuations at a day and time to suit you. The Lettings team is led by Minty Hanbury who previously worked as a letting agent in the town of the 'racehorse' before making a move to London in 2013 to experience the London lettings market. She has a wealth of knowledge and experience having worked in the Chiswick market prior to Putney and offers an all-round excellent service for every client, new and experienced. Please call the Lettings Team on 020 8789 7087 for all lettings enquiries.
Barnard Marcus

155 Upper Richmond Road Putney, London
Greater London
SW15 2TX

0208 785 3322
update staff | update details
Aug 18,2017
Minithumbup
By: 'James'
Aug 18,2017
0 people found
this helpful
Probably the best estate agent I've ever dealt with. They completely understood my needs and kept contacting me with suitable properties before they even had the full details. An extremely proactive company - love it!...
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Comment on agent fees
I wasn't selling so didn't pay any fees.
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May 08,2017
Minithumbdown
By: 'Lorenzo'
May 08,2017
1 people found
this helpful
I am a landlord of a 1 bed flat in Werter Road, Putney. I have rented through 4 different companies in the past and I have never had a service worse than the one offered by Barnard Marcus. I had a fully managed service with them. In short: - terrible communication both with me and tenants, always very delayed. Tenants had to contact me directly at some point to complain and ask clarifications. - they failed in signing a renewal, although the tenants agreed personally with me on the terms. The a...
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Comment on agent fees
Fees were in line with competitors, but service was awful.
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Dec 15,2016
Minithumbdown
By: 'Jackson89'
Dec 15,2016
3 people found
this helpful
Would strongly recommend against using the genuine cowboys under any circumstances. As a buyer I was relentlessly lied to by the agent (Shane) on all matters, all the usual estate agent tricks but escalating to daily lies. Confirmed the property was ready to move into, never passed on any correspondence to the seller (unless convenient for him) but claimed he had, often amended said comments before doing so. Also on occasions simply didn't turn up at the property for viewings and then called...
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Comment on agent fees
Buyer, therefore no fees
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Nov 17,2016
Minithumbup
By: 'Karim Rayeni'
Nov 17,2016
3 people found
this helpful
Hi I would like to thank all people in Barnard Marcus in Putney branch who help me find my property and preparing everything from mortgage application to completion . Thank you so much Γ°ΕΈβ€˜Β...
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Sep 16,2016
Minithumbup
By: 'Flat 4'
Sep 16,2016
4 people found
this helpful
Received Top service from Ellen Roberts who was very helpful, active and responsive. She helped us to negotiate with tenants over long overdue rents where otherwise we would have taken legal actions which would mean lots of headaches and not to mention the expense on legal fees to follow. Thanks Very Much Ellen!!!...
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Jun 02,2014
Minithumbdown
By: 'GX1975'
Jun 02,2014
2 people found
this helpful
Whilst Barnard Marcus did sell my property, I would advise against using them. Luke Levy is one of the biggest cowboy salesmen I have met. He became extremely aggressive in his sales pitch when I did not want to use their conveyancing service, suggesting that this would likely lead to my sale falling through. Whilst I was not living in the property, their agents repeatedly left all of the lights on when showing clients round resulting in several hundreds of pounds in extra electricity bills. Th...
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Feb 23,2013
Minithumbdown
By: 'PutneyTenant'
Feb 23,2013
3 people found
this helpful
Appalling customer service. We rent a property that is managed by the agency. Our water tank started leaking through the ceiling on Friday night, right above an electrical socket. I contacted the branch on Saturday to ask for an emergency plumber to take a look at the problem, but was told they weren\'t willing to do anything about it at the weekend, despite the risk of the ceiling collapsing and an electrical fire. I asked to speak to the manager and was told he\'d call back. An hour and ha...
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By: Distressed
Apr 03, 2013
View all comments (1)
Sounds very similar to the experience I had. I'm still in a bedroom with no curtain rail, and no blinds. Lots of fixtures are broken and haven't been fixed even though it was promised. I've never experienced such appalling service. And no one ever calls you back or ever writes back, not even when you take it up with the area manager. It's seriously the biggest joke of an agency I've ever experienced. Never again.. I'm making sure everyone I know is aware of how bad they are. ...
Areas covered
  • SW15
  • SW18
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Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
50% customers were satisfied with fees 75% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£450,000
  • Max: Β£490,000

Letting No data

ARLA


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Fees

We are more than happy to discuss our agency fees, for both sales and lettings, in the most transparent manner whilst we provide you with a free, no obligation market appraisal.
Last updated at 2:08 PM 04/08/2017 by Dec Wyatt

Complaints Procedure

No procedure set.
Last updated at 2:08 PM 04/08/2017 by Dec Wyatt

Awards won by Barnard Marcus, London SW15 2TX

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Opening hours


  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 16:30
  • Sunday: Closed
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