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    Linda Leech
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    Aaliyah
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    Renelle Grant
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    Yvette White
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    Jack Whiley
No description for branch.
Barnard Marcus

85 Rectory Grove Clapham, London
Greater London
SW4 0DR

02077 205932

Nov 28,2016
Minithumbup
By:
Nov 28,2016
0 people found
this helpful
Renelle was extremely helpful with sorting out our rental property. Always easy to get in touch with and highly efficient!...
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Was this helpful? Yes
Nov 22,2016
Minithumbup
By:
Nov 22,2016
0 people found
this helpful
jack provided good service and made the sale of my flat a relatively easy affair. I would like to thank Jack for all his help...
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Was this helpful? Yes
Oct 18,2016
Minithumbup
By:
Oct 18,2016
0 people found
this helpful
This is the first time I have sold the property. It was a buyers' market and I was very concerned about the sale. Jack kept me informed and kept the sale on track; making a very difficult time bearable. I'm very grateful to him....
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Comment on agent fees
Since rightmove changed the market I feel that estate agents add less value. This should be reflected in their fees.
Was this helpful? Yes
Oct 06,2016
Minithumbup
By:
Oct 06,2016
0 people found
this helpful
I have recently sold my property through Barnard Marcus Clapham to my regret I didn't have Barnard Marcus out to value it at the start and I initially did instruct another agent. this other agent didn't perform at all and didn't manage to conduct any viewings. Jack from Barnard Marcus proactively door knocked my property and discussed with me how they do things differently to other agents. I instructed them and within 2 weeks I had an asking price offer. I will be recommending them to all my fri...
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Comment on agent fees
Fees were competitive with other local agents.
Was this helpful? Yes
Sep 23,2016
Minithumbup
By:
Sep 23,2016
0 people found
this helpful
Renelle was the first agent I have met who was really enthusiastic about the property. In addition, she never made any claims which were beyond realistic, and she had a really good knowledge of the property. She was willing to hear to our specific requirements so that she could help us find the ideal property. Thank you Renelle, Christos....
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Was this helpful? Yes
Sep 12,2016
Minithumbup
By:
Sep 12,2016
0 people found
this helpful
Really great service and very good communication throughout the whole process. I found the company very professional to work with...
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Was this helpful? Yes
Sep 08,2016
Minithumbup
By:
Sep 08,2016
0 people found
this helpful
Renelle Grant and Yvette White were excellent. Professional and responsive! I did not achieve the rental I wanted but it was not through lack of trying on their part...
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Was this helpful? Yes
Sep 07,2016
Minithumbup
By:
Sep 07,2016
0 people found
this helpful
Once again, Barnard Marcus found new tenants for me, with a minimum void period between tenants, at the asking price....
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Comment on agent fees
Market Rate
Was this helpful? Yes
Jul 26,2016
Minithumbdown
By:
Jul 26,2016
1 people found
this helpful
Not impressed with their service at all. Every time we have had a problem we have had to call numerous times to chase up the query - they are extremely disorganised and take a long time to deal with even the simplest of requests. Also appear to have hidden fees and go about every transaction in an awkward way. Wouldn't rent off then again....
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Comment on agent fees
Bad
Was this helpful? Yes
Jan 28,2016
Minithumbdown
By:
Jan 28,2016
3 people found
this helpful
I would not recommend Barnard Marcus to anybody, nor would I ever use them again. They were the letting agent on a property that we leased, and Aaliyah lied consistently throughout the process. Throughout the viewing, we were told that we a garden we had access to was private to our flat, yet one week prior to moving in (and therefore with no other option than to accept) we were told this was not the case. We were told (and have confirmation in writing) of a number of other things, such as the...
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What agent could do to change your mind?
Average.
Comment on agent fees
Average.
Was this helpful? Yes
Oct 15,2015
Minithumbdown
By:
Oct 15,2015
1 people found
this helpful
I hate this agency, they are friendly to your face but they are not helpful what so ever. Firstly, like agencies, they charge doing absolutely nothing. I think i should've started a company like this, they show you the property and let you walk around it without giving information on the area, the flat, the neighbours etc. When you need things done, they are not available to help. When i looked for a new property, i thought i already use these guys, i had to call twice and never got a call back....
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What agent could do to change your mind?
We knocked them down in price because they didn't do anything
Comment on agent fees
We knocked them down in price because they didn't do anything
Was this helpful? Yes
Apr 23,2015
Minithumbdown
By:
Apr 23,2015
4 people found
this helpful
I arranged a viewing for 12:30 on the day before. I showed up at the property at 12:30 only to receive a call AT 12:30 to say that they didn't have the key for the property (was with an electrician). They postponed the viewing to 15:30. I returned to the property at that time, again to be told AT 15:30 that they still didn't have the key. I was then told to be back 16:00. At around 15:55 I was texted and told they still didn't have the key. Extremely poor form and will be avoiding this estate ag...
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What agent could do to change your mind?
Have the expected and appropriate level of organisation and punctuality. Currently far below an expected standard.
Was this helpful? Yes
Aug 26,2014
Minithumbup
By:
Aug 26,2014
0 people found
this helpful
Gave a thorough viewing and contacted me to suggest the property so I was ahead of the competition. Prompt sending of the contract and a fast response to our questions regarding the contract. Follow up call after the exchange with the landlord to make sure everything was in order....
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Comment on agent fees
Compared with other agencies Benard Marcus charge almost double for referencing and drawing up contracts, this is very high considering the contract is a standard document in which the basic details are changed. There was some negotiation with price but I ended up settling for the asking price anyway.
Was this helpful? Yes
Aug 25,2014
Minithumbup
By:
Aug 25,2014
0 people found
this helpful
Finally I obtained more or less what I searched for, but too many communications and some problems in terms of tenants rights, such as: - double payment of the guarantor credit check since the first didn't meet the starting requisites for which I was not informed; - difficulties in getting the keys of the property in the starting of the tenancy. Plus some problem in the beginning of the negotiation cause of a pre-payment that basically forced any other further choice....
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Was this helpful? Yes
Aug 18,2014
Minithumbup
By:
Aug 18,2014
1 people found
this helpful
Lilly and Bernard Marcus helped us to make our move a less stressful experience! They helped us to secure our perfect property and provided us with great advice through out the process . Really accommodating and always at the end of the phone - exactly what you want from an agency!...
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Was this helpful? Yes
Jun 24,2014
Minithumbup
By:
Jun 24,2014
0 people found
this helpful
Your overall service was good, however there was a few implications in small details such as my correct name and the name of the property which slowed matters down. The service was very quick and effecient....
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Was this helpful? Yes
May 24,2012
Minithumbdown
By:
May 24,2012
3 people found
this helpful
From move in to check out this estate agent has been a nightmare. Move in was delayed by 2 weeks because of inefficiencies, during my 3 years no repairs were done when required, and now on check out it has been 2 months since I moved out and I have yet to receive the uindisputed value of the deposit. I have had to contact the arbitrators to resolve the disputed amount of the deposit and am now makling a small claim in court, to retrieve the undisputed amount. Thoroughly disgraceful. Would never ...
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Was this helpful? Yes
Mar 21,2010
Minithumbdown
By:
Mar 21,2010
7 people found
this helpful
[[EDIT ORIGINAL START]] We\'ve renamed Barnard Marcus as Ba**ard Marcus and wouldn\'t touch them with a bargepole ever again. About 18 months ago we viewed an empty large house for sale that needed modernisation close to Clapham Common. Our rep (sorry, Negotiator) was a shifty young man who was 30 minutes late arriving at the property both times we viewed it. The first time we met he wanted to know if we would buy a mortgage from them, which we declined. His manner and attitude became even m...
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Was this helpful? Yes
Areas covered
  • SW4
  • SW8
  • SW9
  • SW2
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 50% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £340,000
  • Max: £405,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA RICS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 0 6 4 2 0 0 0 0 2
Linda Leech - upload your photo Linda Leech
2 reviews

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Aaliyah  - upload your photo Aaliyah
2 reviews

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Renelle Grant - upload your photo Renelle Grant
4 reviews

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Yvette White - upload your photo Yvette White
2 reviews

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Jack Whiley - no image available Jack Whiley
Residential Sales Manager
3 reviews

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Fees

Competitive fees, we offer an exceptional service and have the best marketing package in London.
Last updated at 9:05 AM 19/10/2016 by Jack Whiley

Complaints Procedure

No procedure set.
Last updated at 9:05 AM 19/10/2016 by Jack Whiley

Awards won by Barnard Marcus, London SW4 0DR

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