The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
4.4/5, 32 Reviews
88% Recommended
100% letting valuation accuracy
96% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 96.00% | £800 | £2,400 |
Barnard Marcus
235-237 Lavender Hill, London, Greater London
SW11 1JW
0207 2288686

By : 'Lóránt'
Services : Mortgages
Sold price : £600000
Would you recommend ? : Yes
Postcode : E14
My partner and I were planing to get a mortgage for a new built property / through shared ownership. After a good research we decided to go with Barnard Marcus estate agency. Peter G Gallagher was professional from the first second till the end of the whole procedure. He has a very good knowledge... Read Full Review

By : 'auroar'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SW11
We had a property listed with them for sale. At least twice we caught them blatantly lying about organising and completing viewings with some fictitious prospective buyers. Over the phone we were given very vivid viewing feedback from the buyers and when we confronted them that no viewings took... Read Full Review

By : 'Doug'
Services : Property Management
Would you recommend ? : Yes
Postcode : SW11
This review is for Ashleigh Fisher. I entered a work order for help on our boiler. I didn't hear back in a sufficient amount of time but when I reached out to the property managers directly, Ashleigh was quick to reply and made me understand the issue with not receiving a response from my work ... Read Full Review
By : 'Mary'
Services : Sales( As a Vendor )
Sold price : £380
Would you recommend ? : No
Postcode : SW18
We have been very desappointed by this agency. Good sellers, however very poor service afterward so the sell was closed to collapse with the chain. They didn't manage and advise our first time buyer correctly which created delays, their communication level toward us was poor and we struggled to get ... Read Full Review
The fees was quite good. However the financial lost from the delay of the sale was high!

By : 'Polina'
Services : Letting( As a Tenant )
Rent PCM : £1750
Would you recommend ? : Yes
Postcode : SW11
Very positive experience with this agency. They found us a great flat for the required budget. All the processing of moving in etc was quick and professional. Although previous tenants didn't clean the flat, the agency and the landlord agreed to arrange all necessary cleaning and fixtures of... Read Full Review

By : 'Dora'
Services : Letting( As a Tenant )
Rent PCM : £1235
Would you recommend ? : Yes
Postcode : SW11
My personal experience with the agancy is 100% positive. Donna was helping from the start to the end all day and all night. She is a very kind helpful and understanding person. I couldn't ask... Read Full Review
Most helpful person. Her commitment to her job is excellent.
Most helpful person. Her commitment to her job is excellent.

By : 'Laura'
Services : Letting( As a Tenant )
Rent PCM : £2100
Would you recommend ? : Yes
Postcode : SW11
Donna was extremely helpful during our recent experience with Bernard Marcus while we were renting a property. We had a quick turnaround time to complete the paperwork and Donna helped a great deal in order to make this happen on time. As this was our first time renting in London, she kept us well ... Read Full Review
Reasonable
Reasonable

By : 'Callum'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW11
I've worked with Barnard Marcus for more than 12 years, first renting myself, then purchasing a property through them. For the last 7 years they have been finding tenants for the same flat. I've always found them to be very prompt and reactive, and have done everything I've asked of them. I also... Read Full Review
Reasonable, and they were happy to negotiate after some years which demonstrates good customer loyalty in my opinion.
Reasonable, and they were happy to negotiate after some years which demonstrates good customer loyalty in my opinion.


By : 'Annette'
Services : Letting( As a Owner )
Rent PCM : £2
Would you recommend ? : Yes
Postcode : SW11
Donna was professional, diligent, knowledgeable and proactive. My experience of renting out my property was effortless, in a timely manner and was very appreciative of the information that was offered... Read Full Review
I was very happy with the fees I was charged by your company and thank you.


By : 'Laz'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : SW11
Both Donna and Dan were very helpful. They went out of there to make sure that Grainger did what they were supposed to d and always communicated everything very effectively. The customer care from both of them was to a very high standard compared to some of the other agents I have worked with in... Read Full Review
good
good


By : 'James'
Services : Letting( As a Owner )
Rent PCM : £1325
Would you recommend ? : Yes
Postcode : SW11
The property was initially listed with another estate agent for two weeks and their feedback and general communication was terrible. Donna and Daniel were the opposite and it was a pleasure dealing with efficient people who assisted on all facets; such as arranging for the ECIR and PAT tests,... Read Full Review


By : 'Lydia'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW11
We were very happy with the service from Barnard Marcus. Viewing, paperwork and queries all went very efficiently, either by phone or email. We would recommend Barnard... Read Full Review


By : 'anonymous'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW11
We have let our property through Dan, Donna & Abigail at the Barnard Marcus Battersea branch for many years and continue to be delighted with the service. Super efficient in finding tenants, dealing with quick turn arounds and very pleasant to deal... Read Full Review


By : 'K&D'
Services : Letting( As a Tenant )
Rent PCM : £1344
Would you recommend ? : Yes
Postcode : SW11
Myself and my partner recently moved into a flat after moving abroad from Canada. This has been our first time renting outside of Canada. We dealt with Abigail and Donna. Our experience has been great. Everything has been new to us and the process was quite different than what we are used to back... Read Full Review
We don't have anything to compare this too as we have never rented through anyone else before.
We don't have anything to compare this too as we have never rented through anyone else before.

By : 'Barry'
Services : Letting( As a Owner )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : SW11
At the initial letting and during the renewal, Donna Orr has been very organised and very professional. She has been effective through the negotiation with the new tenant, the check out and handover from the previous tenant and ensured the lease and landlord's agreement were completed... Read Full Review
I have multiple properties managed by Sequence Homes and Bernard Marcus were prepared to consider that when we negotiated the fees.
I have multiple properties managed by Sequence Homes and Bernard Marcus were prepared to consider that when we negotiated the fees.


By : 'Ben'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : SW11
We found our agents made moving flats as stress-free as possible. They were quick to reply to emails and kept us updated with the situation. After finding the flat they couldn't have been more helpful in showing us round, submitting our offer to the landlord and then sorting out all the... Read Full Review


By : 'David'
Services : Letting( As a Owner )
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : SW11
Dan Murphy has been thorough and very patient with me over the last few months whilst we completed the flat refurbishment. He then delivered with new tenants at the rent that we were trying to... Read Full Review
No comment
No comment

By : 'JoeO'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW8
Donna was very helpful - communications were excellent and despite not working every day at the branch, we never felt out of the loop.... Read Full Review


By : 'Kirsty'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : SW11
The agent was excellent throughout the tenancy application. We were unfortunate in being unsuccessful in our first offer but the team worked really hard to find us an equivalent (and better) property that we viewed before anyone else. During the application process they were extremely professional, ... Read Full Review


By : 'Shaun'
Services : Letting( As a Tenant )
Rent PCM : £2080
Would you recommend ? : Yes
Postcode : SW11
Received great service throughout whole process, quick to reply to queries and requests and very transparent about fees. Also very accommodating during the moving in process regarding payment dates to suit personal... Read Full Review
Market average, transparent
Market average, transparent
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.