100% sales valuation accuracy
100% sales fee satisfaction
88% lettings valuation accuracy
86% lettings fee satisfaction
Balgores Property Services occupy a prominent state of the art office on the corner of South Street and Victoria Road, close to Romford Main Line railway station, an advantageous location for a leading estate agent in Romford.From here our highly trained property consultants use their experience of the property ...
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Balgores Property Services occupy a
prominent state of the art office on the corner of South Street and
Victoria Road, close to Romford Main Line railway station, an
advantageous location for a leading estate agent in Romford.
From here our highly trained property consultants use their experience
of the property industry combined with local knowledge to match people
with properties quickly and easily.
prominent state of the art office on the corner of South Street and
Victoria Road, close to Romford Main Line railway station, an
advantageous location for a leading estate agent in Romford.
From here our highly trained property consultants use their experience
of the property industry combined with local knowledge to match people
with properties quickly and easily.
...left to get your reviews in for the
2024
allAgents People Awards
Latest Reviews
8th Nov 2023
reviewed by 'Olubunmi Olusegun'
15th Sep 2021
reviewed by 'Very dissatisfied customer'
16th Nov 2020
reviewed by 'Ileana'
15th Oct 2019
reviewed by 'Peter'
31st Aug 2019
reviewed by 'Fatjona'
Opening Hours
Address
Balgores Property Group
3 Old Mill Parade, Victoria Road
Romford
Essex
RM1 2HS
01708 755508
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £248,000 | £340,000 |
| Lettings | 88% | 86% | £675 | £1,650 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 31 | 1 | 36 | 3 | 4 | 0 | 1 | 0 | 4 | 2 |
Areas covered
- RM1
- Romford
- RM2
- Dagenham
- RM3
- Collier Row
- RM4
- RM5
- RM6
- RM7
- RM8
- RM9
- RM10
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
Overall
Overall
Latest Properties
No Properties
Apr 30,2014
Apr 30,2014
0
people found
this helpful
this helpful
The agency was good at finding me the property within the specified time I needed it and were really helpful. However, there were a few things missing from the property that I wasn't informed of until I had paid all my expenses and was ready ...
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Apr 30,2014
Apr 30,2014
0
people found
this helpful
this helpful
I found Mr.Linval Williams very helpful in our dealings with him concerning the property and he answered all the questions we asked him in a polite and informative manner! Mr Linval Williams was excellent in his approach to our getting the property and I ...
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Apr 29,2014
Apr 29,2014
0
people found
this helpful
this helpful
Trying to secure a tenancy can be a stressful process, however, I was lucky enough to have found a Letting Agent who make all the difference. From the initial telephone contact (after seeing the property on Rightmove) to the viewing, the completion of the tenancy ...
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Apr 28,2014
Apr 28,2014
0
people found
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Both Linval and Rob were very pleasant and courteous. They were very helpful. Letting my flat went very smoothly, shame it took longer than predicted. I would be happy to let through Balgores again....
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Apr 28,2014
Apr 28,2014
0
people found
this helpful
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Linval was always contactable and always answered my annoying list of questions promptly and succinctly
I would recommend the estate agents to others if the opportunity arose due to Linval's professionalism and patience....
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Apr 28,2014
Apr 28,2014
2
people found
this helpful
this helpful
Very dissapointed and will never recommend!!!
Me and my partner were looking for a one bedroom flat to rent. We were not browsing and in fact were looking to view and make an offer on a property we liked in hope of moving in as ...
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What agent could do to change your mind?
Been organised, used common sense, checked details and confirmed with tenants before booking viewings. Actually call prospective customers to cancel (giving reasonable notice) and most importantly....be polite and helpful! Not rude and unfriendly with a couldnt care less attitude!Attached Filesnbsp;
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Apr 28, 2014
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(1)
I am sorry to hear about your experience with Balgores and would like to offer my apologies. As the Lettings Director for Balgores I take our service and reputation very seriously and whilst I note that you have now found I would like to investigate the situation further to insure we improve our service wherever possible. As you have taken the trouble to voice your concerns I wonder if it might be possible for you to contact me directly either at my office on 01708 259 535 or email howard@balgor ...
Apr 07,2014
Apr 07,2014
0
people found
this helpful
this helpful
I have been renting for 7 years and I have never come across an estate agents so helpful!
They stay in contact with you throughout your move to make sure everything is ok. They do everything in their power to meet your needs and are very ...
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Mar 18,2014
Mar 18,2014
0
people found
this helpful
this helpful
I have had nothing but positive things to say about the Lettings team at Balgores. Rob and Gail in particular have been great. Even when I had a bad experience with my tenants, this was sorted out professionally. I would recommend Balgores!...
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Mar 18,2014
Mar 18,2014
0
people found
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I dealt with Nathan at his previous company and again at Balgores. Nathan is very professional and always listens to our requests. I would recommend him to anyone, in fact I have already recommended him to many friends who let properties out, which are all ...
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Mar 15,2014
Mar 15,2014
0
people found
this helpful
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I let my property with Balgores last year. The tenants they found me are excellent. All appropriate checks were carried out and the tenants are taking good care of my property. The service from Rob has been first class. Very good service received, response to ...
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Mar 12,2014
Mar 12,2014
0
people found
this helpful
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Found me a new tenant who moved in the same week the previous tenant moved out. Very reassuring and helpful throughout the process,...
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Mar 09,2014
Mar 09,2014
0
people found
this helpful
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Rob and Gail have been particularly helpful ever since I first let my property. Even when I was unsure of something they have taken the time to help me out. Positive, helpful and very professional. Thanks....
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Mar 07,2014
Mar 07,2014
0
people found
this helpful
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I have had my property with Balgores for 2 years. My current tenants are excellent. All appropriate checks were carreid out and the tenants are lovely. The service from Rob has been great and he is very approachable. Very good service received, response to requests are ...
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Mar 06,2014
Mar 06,2014
0
people found
this helpful
this helpful
I am a landlord and i've found Rob at Balgores very pleasant to work with, he's efficient and takes the stress out of letting my property!! i would recommend using him on both lettings and sales for his professional manor
Also and not forgetting Gail ...
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Mar 06,2014
Mar 06,2014
0
people found
this helpful
this helpful
We've been renting the property for 3 years and we never had any issues. If anything would break the matter would be dealt with very quick and with professionalism. Unfortunately we had to move and at the time Balgores didn't have a property that would suit ...
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Mar 05,2014
Mar 05,2014
0
people found
this helpful
this helpful
We are a private care company and we get referrals without much notice to find properties and when I have asked Rob he comes up with properties that suit our purpose, he has always resolved any problems quickly and we work in conjuction with each ...
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Mar 05,2014
Mar 05,2014
0
people found
this helpful
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Gail has been managing my property for the past 14 months. From the point of original letting the staff at Balgores have been polite, helpful and are very quick when resolving issues.
I have complete faith in their ability to manage my property on a day ...
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Mar 05,2014
Mar 05,2014
0
people found
this helpful
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I dealt with rob from this estate agents from start to finish. The customer service was excellent and rob even responded to emails which were clearly out of office times! I would definitely recommend this letting agent and the experience has been hassle free!...
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Nov 21,2013
Nov 21,2013
0
people found
this helpful
this helpful
I had the need to rent out my property and chose an independent company and I am so glad that I did, everything was covered and I was not left in the dark over any aspect of what I would have to do. their customer ...
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Jun 07,2013
Jun 07,2013
4
people found
this helpful
this helpful
Due to working overseas I paid £100 per month for full management of the property. The property was not managed as when repairs were paid to be carried out work by contractors was not checked and just paid on their assurance. I paid a lot of ...
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What agent could do to change your mind?
1) Answered calls 2) Completed satisfactory checks on tenants 3) Ensured repairs on properties over ‚£150 and inspected and completed correctly 4) Offer better help and advice when dealing with tenants who fail to pay rent 5Attached Filesnbsp;
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Aug 20,2012
Aug 20,2012
0
people found
this helpful
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After much research I instructed Balgores Lettings to find me a Tenant and gave them a strict set of rules to abide by. They managed to find my ideal Tenant in a very short time and I was impresses with their constant feedback and level ...
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Nov 26,2011
Nov 26,2011
8
people found
this helpful
this helpful
The worst lettings management department I have ever been with!!!!!!!!!! It takes them ages to sort out basic problems, such as broken down equipment. We have a major damp and mould issue in our flat which affects our health and they keep dragging away the ...
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Rob
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Daniel
(1)
Ellena
Bobby
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Obviously we hope that you will never have cause to complain but it is here just in case. The level of our service should always be professional and anything we say we will do we realise it is important that we do. Should we fail in any level of our service then please let us know so that we can put it right.
In the first case please refer any complaint to our Lettings Director, Howard Lester either by email on [email protected] or by post to Balgores Lettings, 63 Station Road, Upminster, RM14 2SU.
In the event that your complaint is still not resolved to your satisfaction then please feel free to write to
Mr. Martin Gibbon at Balgores Property Services, 63 Station Road, Upminster, RM14 2SU or email [email protected]
Any complaints will be treated with great importance and will be handled with the utmost urgency.
If you are still not satisfied with our response then we are members The Property Ombudsman and they can be contacted at:
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
Telephone: 01722 333306
Facsimile: 01722 332296
Website: www.tpos.co.uk
E-Mail: [email protected]
Last updated at 5:04 PM 04/08/2017 by allAgents
In the first case please refer any complaint to our Lettings Director, Howard Lester either by email on [email protected] or by post to Balgores Lettings, 63 Station Road, Upminster, RM14 2SU.
In the event that your complaint is still not resolved to your satisfaction then please feel free to write to
Mr. Martin Gibbon at Balgores Property Services, 63 Station Road, Upminster, RM14 2SU or email [email protected]
Any complaints will be treated with great importance and will be handled with the utmost urgency.
If you are still not satisfied with our response then we are members The Property Ombudsman and they can be contacted at:
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
Telephone: 01722 333306
Facsimile: 01722 332296
Website: www.tpos.co.uk
E-Mail: [email protected]
