• claim your profile
    Jack Clarke
  • claim your profile
    Rebecca Hine
  • Gail Wright
    Gail Wright
  • Rob Brown
    Rob Brown
  • Jessica Thacker
    Jessica Thacker
  • upload your photo
    Nikki Storey
  • Simon Long
    Simon Long
  • Tracy Joel
    Tracy Joel
  • upload your photo
    Sarah Linley
  • upload your photo
    Georgina Mason
  • Howard Lester
    Howard Lester
Balgores Property Services occupy a prominent state of the art office on the corner of South Street and Victoria Road, close to Romford Main Line railway station, an advantageous location for a leading estate agent in Romford. From here our highly trained property consultants use their experience of the property industry combined with local knowledge to match people with properties quickly and easily.
Balgores Property Services

3 Old Mill Parade, Victoria Road Romford
Essex
RM1 2HS

01708 755508

Dec 02,2016
Minithumbup
By:
Dec 02,2016
Featured Review
0 people found
this helpful
Excellent service, sold our property within 24hrs And kept us informed of any changes. Our move to Norfolk has gone through smoothly....
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Comment on agent fees
A bit pricey but in keeping with other agents.
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Jul 28,2016
Minithumbup
By:
Jul 28,2016
Featured Review
0 people found
this helpful
I can't praise Jack Clarke enough the way he has taken me through this process to completion. He has helped me every step of the way. This has been a life changing process whereby I am about to start a new life in a different part of the country and it is all down to Jack....
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Comment on agent fees
Good
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Dec 16,2015
Minithumbup
By:
Dec 16,2015
Featured Review
1 people found
this helpful
Danny dealt with this sale in a very professional and enthusiastic manner. He kept me informed in great detail with the progress of the sale and used his extensive expertise to advise me regarding the transaction. He is courteous, polite and most definitely businesslike in his dealings....
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Aug 15,2015
Minithumbup
By:
Aug 15,2015
Featured Review
1 people found
this helpful
Danny Woodhouse was polite,friendly, professional and an enthusiastic property consultant. He appeared hard working and committed to his job....
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Jan 11,2015
Minithumbup
By:
Jan 11,2015
Featured Review
0 people found
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Linval has been pleasant, friendly and helpful throughout. He has informed me of updates etc. Overall a good experience and feel happy that we shall have a reliable source if we have any issues with the property in the future....
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Comment on agent fees
The fees are quite expensive compared to what we paid with our previous agents.
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Oct 27,2014
Minithumbup
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Oct 27,2014
0 people found
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Very good service, sent all the correct documents and kept in constant contact with me during the process. Moved in on the date agreed with no complications. Thanks...
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Comment on agent fees
Only criticism was I was not informed upfront on viewing property about fees and how much they would be.
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Oct 08,2014
Minithumbup
By:
Oct 08,2014
0 people found
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I met Linwal when he brought prospective Tenanants to the property. Instead of making comments he asked us if we are planning to upgrade the Bathroom and if we have any plans to decorate the house. When Gloriya answered no he did not make any fuss. As an observer I got his message that the property need some work to be done to get a good return. We thought about it and, re-decorate the house, upgraded the Bath and added extra Toilet in the top floor. Linwal got the tenanant at the right Rent ...
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Comment on agent fees
Fees for the Inventory is worthwile Fees for the Management Service is reasonable
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Oct 08,2014
Minithumbup
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Oct 08,2014
0 people found
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Very good service. Efficient and very quick to find a tenant. Easy to reach/, providing knowledge, advice and support on the market and steps to complete the letting process....
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By: Lin
Oct 08, 2014
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Both Rob and I (Linval) were glad to be of assistance.....
Oct 02,2014
Minithumbup
By:
Oct 02,2014
0 people found
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I have bought through Balgores originally and have been letting through Balgores now for just under 6 years. They have been a good solid agency who have always been at the end of the phone when needed to help and resolve issues. I would have no problem in recommending them and will certainly use them in the future....
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Sep 30,2014
Minithumbup
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Sep 30,2014
0 people found
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Was extremely helpful throughout the whole process, kept us informed and up to date at all times. Even gave me a lift back to romford station after the first viewing! Very friendly and charming. Overall, a great asset to your team. Thank you very much!...
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Comment on agent fees
First time renter, I understand that fees are quite pricey at most estate agents. Doesn\'t mean I have to be happy about it!
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Sep 30,2014
Minithumbup
By:
Sep 30,2014
0 people found
this helpful
Linval made the process as easy as possible, was an absolute delight dealing with him. I will definitely recommend your branch and Linval to friends moving to the area....
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Sep 19,2014
Minithumbup
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Sep 19,2014
0 people found
this helpful
Lin was very helpful and made shre i got moved into the property as quickly as possible. Even when there were some issues with rent4sure, Lin made himself abailable to me even long after office hours to make sure i have the right information to pass on to the rent4sure company. He really did go the extra mile and chased up the company to speed up my application. Asset to the team, although other members of staff were aldo of assistance when Lin was unavailable....
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Sep 14,2014
Minithumbup
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Sep 14,2014
0 people found
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Excellent communication and updates from Linval. I acted as a guarantor for a tenant. he got the requirements, excellent comms, with the whole process done within 48 hours. Highly recommended....
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Sep 12,2014
Minithumbup
By:
Sep 12,2014
1 people found
this helpful
I had been to a couple of property agents before coming to Balgores but turned down most of their houses due to poor customer service. It's my first time yo use Balgores lettings and I must say I was very impressed. Mr Linval Williams was the agent that helped me find my property. He is very efficient, hard working and most importantly his communication skills are excellent. He kept me updated through the whole process and made sure I was satisfied and happy with the services provided. He then f...
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Sep 11,2014
Minithumbup
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Sep 11,2014
0 people found
this helpful
The team at Balgores Romford endeavour to provide a fair & objective liaison between parties; eg landlord & tenant. Have particularly been impressed by the efforts of Tracy Joel & Gail Wright. I only want to provide fair & an equable situation, where both clients; Landperson or Tenant are treated fairly, objectively; responsibly & professionally; this, they & the rest of the team have done. Thank you,...
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Comment on agent fees
Try to give value for money; ie. not necessarily cheapest.
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Sep 10,2014
Minithumbup
By:
Sep 10,2014
0 people found
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They been looking after this place for more than 5 years. And they visit the house on regular basis to check and provide to me the conditions of the property....
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Sep 06,2014
Minithumbup
By:
Sep 06,2014
0 people found
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I have always received excellent service in the five years I have used balgores paticually from Gail who has always been mist helpful....
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Comment on agent fees
Do not think I should ave to pay for a new contract on a yearly basis
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Aug 22,2014
Minithumbup
By:
Aug 22,2014
0 people found
this helpful
Both Linval and Rob at Balgores where very confident they would find a new tenant for a propert I own and they found someone within a fortnight and the tenant has moved in by a week of the previous tenants leaving. Really pleased with the service and feel confident when I need to use them again....
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Aug 22,2014
Minithumbup
By:
Aug 22,2014
0 people found
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Linval was very helpful, especially as we were away on holiday while trying to complete our agreement. On our return he was able to meet with us to complete everything quickly so we were able to begin our move....
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Aug 21,2014
Minithumbup
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Aug 21,2014
0 people found
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Linval was prompt at contacting the landlady, then getting back to us as regards certain items in the property such as there being no shower when we looked round it. The bathroom was still being finished and the shower was installed after our viewing. Also, whether we could hang pictures etc....
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Aug 08,2014
Minithumbup
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Aug 08,2014
0 people found
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My experience of the agents at Balfores has been a good one. The agents are friendly, and helpful obliging. I am currently due my next inspection which has been arranged by Gail and Tracy they are both very helpful and accommodating. At the last inspection I was able to speak to Tracy about a radiator that had not worked since moving in. She took down the details and within a week or so an engineer was at home repairing the radiator. Rob Brown was my first point of contact with Balgores he ...
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Aug 08,2014
Minithumbup
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Aug 08,2014
0 people found
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Gail has been very helpful in providing a copy of my annual statement for the last tax year. Also, helpful in dealing via email on phone with an issue logged at the flat....
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Jul 29,2014
Minithumbup
By:
Jul 29,2014
0 people found
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Very pleased with the service. Hassle free and Linval was very professional in all dealings. Would recommend him to anyone!...
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Jul 28,2014
Minithumbup
By:
Jul 28,2014
0 people found
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Lin was really great! He was so helpful when we had difficulties. He was really friendly and professional and we felt comfortable with him all the time. He was really honest and up frot all the time. Thanks Anna...
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Jul 28,2014
Minithumbup
By:
Jul 28,2014
0 people found
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After having many, many bad experiences with letting agents in the past, we were geared up for the same old treatment of deceit and disrespect. Linval was different, and really was a lovely person, while doing the job in a very professional way! After our first prospective property fell through he worked really hard to find us another place. Linval was extremely helpful at all times, and seemed to be available 24/7. And was caring all the way to the end. He is an example of how the job sho...
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Jul 28,2014
Minithumbup
By:
Jul 28,2014
0 people found
this helpful
He has been very helpful when we had to discuss about the property and our needs. Have been responding to our queries and very responsive. Friendly and managed to come when we wanted to have a view the property multiple times. good service. Impressed....
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By: Lin
Jul 28, 2014
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Hi Winston, I'm glad I could find you your ideal property.....
Jul 22,2014
Minithumbup
By:
Jul 22,2014
0 people found
this helpful
Linval made the stress of trying to find a property stressfree. He contacted me everytime a new property became available and tried his hardest to make it work for me. He didn't give up even when I kept turning down properties, he kept going until he found me the perfect house. Thank you very much, we love living in our new home....
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Jul 14,2014
Minithumbup
By:
Jul 14,2014
0 people found
this helpful
Having tried an online letting agent with little success, I decided to instruct both Balgores to market my 3 bed room house in Romford. I dealt with Rob and Nathan and I found them both very professional from the start. I had originally actually bought the house as a home for my wife and I, but due to changed circumstances we had to rent it out. As a result, I was very particular about the profile of tenant that I wanted for the house. This was the most important criteria to us. I felt ...
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Jun 11,2014
Minithumbup
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Jun 11,2014
0 people found
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Dealt initially with Rob and then Nathan who was my primary contact for the majority of the process. I found both to be courteous, efficient and knowledgeable. The process of moving from an empty property to gaining an appropriate tenant was handled professionally and pleasurably, with the whole team happy to assist in advising me and progressing the letting as and when required....
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Jun 05,2014
Minithumbup
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Jun 05,2014
0 people found
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I contacted 2 agents but gave to Balgores to market the property as I really liked Nathan's professionalism. He took the time to find out what sort of tenant I was looking for and even though I was hoping to get a higher rent he came up with some very good reasons and comparisons to market the property at a slightly lower rent. Within a couple of days both Nathan and Lin arranged several viewings, I chose a tenant, they were referenced and moved in the following week, the whole process took l...
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Jun 05,2014
Minithumbup
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Jun 05,2014
0 people found
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I had used Nathan Hancox when he was working at Andrews Lettings and must say he does a thorough search on the tenants and am very pleased with the tenants he chose for me after having two bad experiences with tenants who did not pay their rent and who were obtained through different letting agencies. My daughter had a house to rent and I immediately asked Nathan (now at Balgores Lettings) to help her find tenants, which he did very expeditiously and she was very impressed with him. If I know...
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Jun 04,2014
Minithumbup
By:
Jun 04,2014
0 people found
this helpful
I should say I have been so impressed by the dedication and commitment that Rob and his team showed while helping me find an apartment : he made sure everything was done on time and kept me updated on the progress every step of the way and managed to find the perfect property for me. I can't imagine having to use anybody else!...
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May 30,2014
Minithumbup
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May 30,2014
0 people found
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Balgores have been very helpful all the time that we have had them as our letting agents. They are very quick to respond to any correspondence you have with them....
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May 29,2014
Minithumbup
By:
May 29,2014
0 people found
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Nathan Hancox, is very professional in his conduct. He kept me informed throughout the letting process, by telephone and emails. I first let my apartment with Nathan when he work at Andrews Lettings. I was please when I heard were he was working now, knowing I could let my property with confidence. Philippa Crowder...
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May 29,2014
Minithumbup
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May 29,2014
0 people found
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Balgores Romford Lettings appear to have a strong Branding lead in the Rental Market for surrounding areas in this part of Essex. The Staff in the Romford Branch and their knowledge of the industry and their customers is extremely good and very professional, I would say outstanding to their direct competitors locally. Nathan Hancox at The Romford Branch, took the utmost care and understanding as to what we needed as Tenants and as a family in looking for our new home. Nathan and his colleag...
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Areas covered
  • RM1
  • Romford
  • RM2
  • Dagenham
  • RM3
  • Collier Row
  • RM4
  • RM5
  • RM6
  • RM7
  • RM8
  • RM9
  • RM10
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 94% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £248,000
  • Max: £252,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA TPOS DPS TDS




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
31 1 30 2 3 0 0 0 4 1
Jack Clarke - upload your photo Jack Clarke
2 reviews

About Jack No description set View full profile
Rebecca Hine - upload your photo Rebecca Hine
1 reviews

About Rebecca No description set View full profile
Gail Wright Gail Wright
Property Manager
11 reviews

About Gail No description set View full profile
Rob Brown Rob Brown
Lettings Manager
16 reviews

About Rob No description set View full profile
Jessica Thacker Jessica Thacker
Property Consultant
0 reviews

About Jessica Jess joined Balgores early in 2013 having previously worked for an events company in London, where she organised corporate events and ran a successful sales team. She has quickly become an important c View full profile
Nikki Storey - no image available Nikki Storey
Consultant
0 reviews

About Nikki Nikki joined Balgores in February 2014 having worked for many years for a New Homes Developer. She has worked within property sales and admin for the last 15 years. She assists financial services wi View full profile
Simon Long Simon Long
Property Consultant
1 reviews

About Simon Simon joined the Company in 2009, leaving behind a successful career in the Entertainments Industry, with a string of television credits, including a starring role in BBCs Grange Hill. Simon is now on View full profile
Tracy Joel Tracy Joel
Property Manager
3 reviews

About Tracy No description set View full profile
Sarah Linley - no image available Sarah Linley
Sales Progressor
0 reviews

About Sarah No description set View full profile
Georgina Mason - no image available Georgina Mason
0 reviews

About Georgina No description set View full profile
Howard Lester Howard Lester
0 reviews

About Howard No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

We offer several services ranging from Introductory only to fully managed and will tailor our package to suit your requirements. We offer options to pay monthly with no up front or renewal fees or pay some up front and a smaller amount monthly. We realise that no client is standard and so we like to find out what you want and then work with you to find the best way forward.
Last updated at 11:56 AM 11/03/2015 by allAgents

Complaints Procedure

Obviously we hope that you will never have cause to complain but it is here just in case. The level of our service should always be professional and anything we say we will do we realise it is important that we do. Should we fail in any level of our service then please let us know so that we can put it right.

In the first case please refer any complaint to our Lettings Director, Howard Lester either by email on howard@balgoresproperty.com or by post to Balgores Lettings, 63 Station Road, Upminster, RM14 2SU.

In the event that your complaint is still not resolved to your satisfaction then please feel free to write to
Mr. Martin Gibbon at Balgores Property Services, 63 Station Road, Upminster, RM14 2SU or email martin@balgoresproperty.com

Any complaints will be treated with great importance and will be handled with the utmost urgency.

If you are still not satisfied with our response then we are members The Property Ombudsman and they can be contacted at:

The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
Telephone: 01722 333306
Facsimile: 01722 332296
Website: www.tpos.co.uk
E-Mail: admin@tpos.co.uk
Last updated at 11:56 AM 11/03/2015 by allAgents

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