• Joe Hayes
    Joe Hayes
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    Michael Hayes
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    Paul Hayes
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    Matthew Storey
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    Jade Kelly
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Balgores Property Services

7 St. Thomas Road Brentwood
Essex
CM14 4DB

01277216800

Dec 09,2016
Minithumbup
By:
Dec 09,2016
Featured Review
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From accepting the offer on my property to exchange of contracts in just 4 weeks, how can I not be impressed with Balgore Hayes. Joe was very much in control of the whole process and has a warm and professional manner in his communication. Completion date is just one week away. Brilliant! Thanks Joe....
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Good
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Nov 14,2016
Minithumbup
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Nov 14,2016
Featured Review
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Having tendered the sale of our property to a selection of key estate agencies in Brentwood, it was clear from the outset that Joe and his team at Balgores Hayes were the chaps to go with. We expected nothing less than market-leading, and indeed that's what we received. Joe consistently proved his seasoned experience and ability to deliver to the highest standard at each and every stage of the process. From the photography and description, to the daily engagement, he truly delivered a best-in-c...
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Considering the amount of time, energy and support we got from Joe, it was worth every penny.
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Nov 11,2016
Minithumbup
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Nov 11,2016
Featured Review
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From the first valuation meeting Joe was an absolute gentleman. He was very professional at all times as was all the team at Balgores. Joe went above and beyond the role of an Estate Agent and I would have no hesitation in recommending him and Balgores in the future. Many thanks to all the team....
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Good
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Oct 26,2016
Minithumbup
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Oct 26,2016
Featured Review
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Joe was the estate agent for our purchase and his service was excellent. Nothing was too much for him to do. We agreed our sale and purchase and completed within 28 days. Joe helped push through the chain and we would highly recommend Balgores. This is the second time we have bought through Balgores....
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Comment on agent fees
We purchased through Balgores therefore didn't pay any fees, however they did offer a fantastic price to sell, which we nearly went with had our previous estate agent not had an offer come in at the last minute.
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Oct 06,2016
Minithumbup
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Oct 06,2016
Featured Review
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My family have been using Balgores Hayes for many years for the sale of their properties. They are excellent estate agents and would always recommend them. Pam has done so much to help me through a difficult sale and I really appreciate all her hard work....
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Good
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Sep 30,2016
Minithumbup
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Sep 30,2016
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Very efficient friendly service, they went over and above to please. Always had a prompt reply to any questions or queries...
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Good
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Sep 29,2016
Minithumbup
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Sep 29,2016
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Pamela was very helpfull in linking all the solicitors together in the chain, I would recomend Balgores to anyone selling their property, It is very rare these days to find people on the other end of a telephone that want to help you and also ring you back when they say they will, well done Pamela...
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Good
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Sep 24,2016
Minithumbup
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Sep 24,2016
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Myself and my partner were so impressed with Pamela at Balgores Hayes, she always went above and beyond to help progress our purchase. Communication was excellent, which we feel is one of the most important things when buying/selling a property....
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N/A
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Sep 16,2016
Minithumbup
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Sep 16,2016
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We were very happy with service we received at Balgores. Everyone we spoke and dealt with went out of their way to make things as efficient and helpful for us. Pamela has been proactive and professional outfit during the sale of the property and efficient while progressing the sale....
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Sep 05,2016
Minithumbup
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Sep 05,2016
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From start to finish Joe was fantastic. Very professional, helpful and organised. Nothing was to much trouble for him. Moving home is a stressful time and you need a Joe on your side to help take some of that pressure away. The type of property I was looking for doesn't come on the market very often. I got a phone call from Joe to say that he has found my new home. When I got to the property it was exactly what I was looking for. This demonstrated that he had listened to my brief. Thank you ver...
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Aug 25,2016
Minithumbup
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Aug 25,2016
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Pam has been a pillar of support through the whole process, especially with all the problems with getting the garage cleared! As I live in Scotland, she has been of great value in sourcing locksmiths and someone to clear the rafters, as well as all her usual duties to do with selling a house. Whatever I needed, I could hear her smile at the other end of the phone, and nothing was too much trouble. Many thanks Pam!...
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Comment on agent fees
Very reasonable, considering the care and attention we were given.
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Aug 20,2016
Minithumbup
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Aug 20,2016
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Thank you to Joe and the team at Balgores Hayes. Joe was a massive support during a rather stressful time buying and selling my property. His commitment and tenacity is something he should be commended for....
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Comment on agent fees
I was happy with the fees agreed.
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Aug 17,2016
Minithumbup
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Aug 17,2016
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We were very happy with service we received at Balgores. Everyone we spoke and dealt with went out of their way to make things as efficient and helpful for us. Would strongly recommend agent to friends and family. Thankyou again....
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Good
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Aug 16,2016
Minithumbup
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Aug 16,2016
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Lee did a fantastic job selling my property, from start to finish I found his customer service to be excellent. He was tenacious in negotiating the best possible price, which is exactly what you want when selling your property. The communication throughout the sales progression process was handle very well and I was updated every step of the way, through to completion. I would highly recommend Balgores for both selling your property and purchasing a new home!...
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Comment on agent fees
The agent fees were in line with market rates, I felt I got a great service for the fee.
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Aug 11,2016
Minithumbup
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Aug 11,2016
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Balgores Hayes has been a proactive and professional outfit during the sale of our house. Steve Mount was very thorough and knowledgeable during the house viewings and Pamela Redford was extremely helpful and efficient while progressing our sale....
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Comment on agent fees
Fees were competitive; the agency was extremely hungry for our business and so were negotiated down to an acceptable level.
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Aug 10,2016
Minithumbup
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Aug 10,2016
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We would like to thank the whole team at Balgores for getting us over the line; Steve, Pam, Jo, and Paul. A special word of thanks to Pam. We faced many solicitor issues and I don't believe the Purchase would have been in a position to exchange as early as it did, had it not been for Pam's constant effort's to keep the transaction moving at every stage, pushing it to the next step, since the beginning. Thankyou to Pam, Steve and everyone at Brentwood Balgores, a genuine pleasure dealing with...
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Comment on agent fees
Buyer - not applicable
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Aug 04,2016
Minithumbup
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Aug 04,2016
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Both Joe and Pam provided us with fantastic service, acting in a polite and professional manner at all times. I would not hesitate in using Balgores again or recommending their services....
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Jul 18,2016
Minithumbup
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Jul 18,2016
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I would recommend Balgores Hayes based on their professionalism, local property knowledge and ability to provide credible buyers once at the offer stage. Pam Redford was superb and made a slightly complex transaction as smooth as it could be....
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Comment on agent fees
Responsible
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Jul 04,2016
Minithumbup
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Jul 04,2016
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I found the staff extremely helpful They were always avalible when I needed to contact Everything was done to get sale through as quickly as possible...
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Jun 29,2016
Minithumbup
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Jun 29,2016
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It is said that moving house is the second most stressful event. We would like to say that the staff at Balgores have helped to take the stress out of this move for us. We were buying our new property via Balgores, so it made sense to use them as our selling agent. Within a week of having our property valued, we had agreed a sale at the price we wanted and agreed the purchase of our new home. Our main point of contact, after viewings, was Pamela, who throughout the whole process maintained a pos...
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Comment on agent fees
good
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Jun 28,2016
Minithumbup
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Jun 28,2016
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Pamela has been excellent in her handling of our house sale and in fact has significantly contributed to the success of the complete chain in the sale with her superb communications skills and her ability to project manage the process. Well Done....
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Good
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Jun 24,2016
Minithumbup
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Jun 24,2016
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I have just sold my home in Brentwood through Balgores.I cannot speak highly enough of Pam. Through a tough situation Pam always remained calm and upbeat and done her upmost every day to make sure the sale went through as quickly and effeciently as possible. It was a pleasure to deal with Pam and beacuse of your professional, friendly and approachable manor i have no hesitation is using you again and recommending you to others. Thank you Pam, your help was invaluable! Lisa Walker...
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Comment on agent fees
competitive
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Jun 24,2016
Minithumbup
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Jun 24,2016
0 people found
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Pam Redford has given me first class support through the purchase of my house. Through no fault of Pam's the length of the process was longer than I would have liked but she stayed in touch throughout giving me regular updates. When there were issues agreeing a completion date, she managed the whole chain, calling all agents, solicitors, buyer and sellers to work out a mutually agreed solution. I have no doubt that she played a significant role in getting the whole chain moved to exchange of ...
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N/A
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Jun 16,2016
Minithumbup
By:
Jun 16,2016
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I thought about going with a cheaper Estate Agents, but I'm glad I chose Balgores in the end as selling an old property I had all sorts of unexpected problems. I was horrified when my first buyers pulled out due to a conveyance which was on the deeds, which I wasn't even aware off. However Joe reassured me and knew exactly what to do. My property was back on the market and I received another offer within 2 days. Joe made sure everything was explained to the new buyers in advance, so that the c...
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Well worth the money, they really new their stuff, Excellent!!
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Jun 13,2016
Minithumbup
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Jun 13,2016
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An amazing service. I could not have got through this without Pam Redford - the service has been exemplary. the property had been on the market with other estate agents for four months - and was sold within 4 days of being marketed by Balgores Hayes. I mid sales service I received was fantastic - I fantastic example of customer service from Pam...
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Comment on agent fees
although I was surprised with the higher sole agency fees - they more than paid for themselves with the speedy offer and fantstic conveyancing service
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May 16,2016
Minithumbup
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May 16,2016
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A very professional outfit run by Paul Hayes with a different approach to selling houses. He sends all the sales team individually to view your property so they can actually understand the clients needs and what they are selling. Once the sale transaction has started,you are handed over to Pamela Redford, who liaises between both solicitors and your buyer, helping to keep everything as stress free as possible . A wonderful service ....
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Comment on agent fees
I discussed with Paul Hayes the fees and we soon came to a fair price to suit both of our needs.
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May 06,2016
Minithumbup
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May 06,2016
0 people found
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It has been many years since I last purchased a property and went into this new search expecting the worst. Whilst some local estate agents simply went through the motions the team at Balgores stood out. Louis Barnes took the time to really listen to our requirements and found a number of properties that were a good fit immediately and then convinced us to look outside of our tight search area which resulted in us finding our dream home. He also very ably assisted us in finding a mortgage partn...
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Comment on agent fees
As a buyer I did not have any fees
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Apr 30,2016
Minithumbup
By:
Apr 30,2016
0 people found
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I have been dealing with Pam over the last 3 months for a purchase in Brentwood. Throughout this time she has always been helpful and curtious. More importantly I feel Pam has communicated effectively and timely between all parties concerned, always returning calls within a reasonable time. Dealing with Pam has made what can be stressful time much easier. If I need to sell a property I would ask for Pam....
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Apr 29,2016
Minithumbup
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Apr 29,2016
0 people found
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Ordinarily when one thinks of an Estate agent the connotations are anything but favourable, but Pamela Redford breaks that mould. When my wife and I first started dealing with Balgores we were not entirely happy. Unbeknown to us, a member of staff, sadly fell ill, which resulted in us being passed around to various people within the Balgores team to assist us with the purchase of our property. This meant our purchase progressed very slowly! Inevitably this was hugely frustrating and events...
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n/a
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Apr 27,2016
Minithumbup
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Apr 27,2016
0 people found
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Balgores Hayes was at pains to keep me informed about prospective buyers and were good at dealing with the logistics of the sale. Pamela Redford helped me keep my nerve at the end...
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Comment on agent fees
as quoted
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Mar 30,2016
Minithumbup
By:
Mar 30,2016
0 people found
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A huge Thank You to all the staff at Balgores Hayes for the excellent marketing campaign and very speedy completion of our property in Ongar Town Centre. Special mention for Joe who has been fantastic throughout the negotiations, regular updates and an amazing 2 weeks completion time from date of sale must be a record !! Jim & Joanne Sullivan....
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Comment on agent fees
Fees were perfectly acceptable for the excellent service
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Feb 29,2016
Minithumbup
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Feb 29,2016
0 people found
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From start to finish all involved were helpful, personable and knowledgeable. I cannot fault any member of the team that I dealt with....
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Comment on agent fees
Good
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Feb 29,2016
Minithumbup
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Feb 29,2016
0 people found
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Thank you to all the staff at Balgores in particular joe and Louise . You have been so helpful in finding us a new home ! We're grateful for the professional yet friendly service you provided for us ! Thank you ....
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Feb 26,2016
Minithumbup
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Feb 26,2016
0 people found
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I have just sold my property through Balgores and Paul Hayes and his team, George, Lee, Joe and everyone that helped me could not of done more. The service was so efficient and everybody was very helpful and always on the other end of phone with answers to my questions. From putting my house on the market to completion was a couple of months....
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Good
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Feb 19,2016
Minithumbup
By:
Feb 19,2016
1 people found
this helpful
Balgore Hayes was excellent from start to finish! Joe Hayes and Lee Davey done a great job advertising and selling my property which sold on day one! Louise Civil was very helpful in making sure the sale and purchase went over the line in the timeline we all aimed for. What can be very stressful, was made a lot smoother and easier with Louise's help. Thanks All at Balgore Hayes....
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Good
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Areas covered
  • CM14
  • CM4
  • CM13
  • CM5
  • CM15
  • CM12
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £155,000
  • Max: £840,000

Letting
  • Min: £0
  • Max: £0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
5 0 2 0 48 0 21 0 1 0
Joe Hayes Joe Hayes
Area Manager
37 reviews

About Joe Joe manages the successful sales team and has a real and enthusiastic attitude to the business. He lives in Brentwood and is a key member of the company progressing in his career since joining 8 years View full profile
Michael Hayes Michael Hayes
Lettings Manager
9 reviews

About Michael No description set View full profile
Paul Hayes Paul Hayes
Director
4 reviews

About Paul Paul has been successfully involved within the industry for over 20 years and is passionate about the local property market. Paul has lived within the local area for most of his adult life with his wi View full profile
Matthew Storey Matthew Storey
Letting Consultant
0 reviews

About Matthew No description set View full profile
Matt Seagers - no image available Matt Seagers
0 reviews

About Matt No description set View full profile
Matt Davies - no image available Matt Davies
0 reviews

About Matt No description set View full profile
Jade Kelly - no image available Jade Kelly
0 reviews

About Jade No description set View full profile

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Fees

No fees set.
Last updated at 9:25 AM 19/02/2016 by Joe Hayes

Complaints Procedure

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Last updated at 9:25 AM 19/02/2016 by Joe Hayes

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