• Trevor Crowe
    Trevor Crowe
  • Sean Grant
    Sean Grant
  • Sarah Oakley
    Sarah Oakley
  • Lyn McHarg
    Lyn McHarg
  • Glenn Hardie
    Glenn Hardie
  • Stewart Boggis
    Stewart Boggis
  • Tom Johnston
    Tom Johnston
  • Jake Adams
    Jake Adams
No description for branch.
Balgores Property Services

28 Southernhay Basildon
Essex
SS14 1EL

01268 271110

Jan 17,2017
Minithumbup
By:
Jan 17,2017
Featured Review
0 people found
this helpful
Sarah is exceptional. She progressed the sale of my property speedily and professionally at all times. She also communicated with me accurately at every stage so that I was kept fully informed of progress. This sale had its complications due to the nature of the buyers legal arrangements, however Sarah managed to communicate constructively with all parties involved (more than usual) to move the sale to completion. In all my 30 years of buying (and occasionally selling) residential letting prop...
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Comment on agent fees
OK.
Was this helpful? Yes
Jan 09,2017
Minithumbup
By:
Jan 09,2017
Featured Review
0 people found
this helpful
Trevor and his team have helped us market and sell a number of properties very professional. Balgores Basildon have kept us updated sometimes on a daily basis Would highly recommend. There service is second to none excellent. Westkeen Properties...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 06,2017
Minithumbup
By:
Jan 06,2017
Featured Review
0 people found
this helpful
Glenn helped us for many weeks in finding our 2nd home always kept in contact with us and showed us round loads of properties made the whole experience less stressful for us and always tried to get viewing on the times and days we wanted now we are going through the sales progression team and Sarah has been fantastic so far always happy to help and will go Beyond her duty to make everything run smoothly...
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Jan 05,2017
Minithumbup
By:
Jan 05,2017
Featured Review
0 people found
this helpful
Sarah was really really helpful and went above and beyond in helping with purchase of our new property. We could not have asked for better service. Jenny & Kevin Rogers...
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Dec 19,2016
Minithumbup
By:
Dec 19,2016
Featured Review
0 people found
this helpful
Excellent! Everything went really well thanks to Sarah and Tom. As first time buyers we had all the possible help from them. Tom even waited for us for late viewing as the traffic from London to Basildon was awful. We completed the purchase in less than two months. We really did appreciate the calls from Sarah always keeping us up to date and supporting us. Thank you guys!...
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Comment on agent fees
N/A
Was this helpful? Yes
Dec 15,2016
Minithumbup
By:
Dec 15,2016
0 people found
this helpful
Excellent service, would recommend the company to family and friends. Any problems that occurred were no fault of Belgores, they handled the problems professionally and with tact. When the pressure was on they came through....
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Comment on agent fees
Good not find a better deal.
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Dec 12,2016
Minithumbup
By:
Dec 12,2016
0 people found
this helpful
I had immense pleasure working with Sarah in buying my first property in SS16. Big thank you to Sarah for the massive amount of time and effort she has taken to make sure that I bought the property at last. Everyday she was liaising between solicitors on both side, seller and myself by chasing any holdups and making sure that I was kept informed every step of the way. Its a tough job and I really appreciate of her every effort. Well done Sarah. You are absolute fantastic !!...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 10,2016
Minithumbup
By:
Dec 10,2016
0 people found
this helpful
A few weeks ago I happily accepted an offer on my property and wanted to write a small review on the 2 young gentlemen who have helped me with the viewings on my house & all the other matters that surround this & the subsequent sale. Simply put Glenn & Tom are fantastic!!! As I requested, they came to every viewing, were on time, polite, enthusiastic with selling my property & kept me completely up to date when a few people couldnt make their viewings. They always gave me good ...
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Comment on agent fees
Very happy with fees, competitive fees offered to us for a very complete package.
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Dec 01,2016
Minithumbup
By:
Dec 01,2016
0 people found
this helpful
We cannot fault the balgores team at all, allways available to answer your call and are very professional. Sarah Oakley has been amazing the whole way through, as we had a difficult time and had to pull out of our first purchase, she went above and beyond our expectations and helped us through another purchase straight away keeping everything together so we didnt lose our buyer and made it as hassle free as possible. I have had many phone calls to sarah sometimes daily and nothing was ever too m...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 29,2016
Minithumbup
By:
Nov 29,2016
0 people found
this helpful
Many thanks to Sarah for all of her hard work on the completion of the sale of my home. From the start she has been very friendly, helpful & professional. I couldn't ask any more from her. Many thanks, Sarah! Also, thanks very much to Sophie for getting the ball rolling in the first place. Thank you for your help & professionalism on the marketing of my home. Many thanx Balgores! I'd definitely recommend your services....
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Nov 23,2016
Minithumbup
By:
Nov 23,2016
1 people found
this helpful
fantastic lady, worked extremely hard on my file. I would not of exchanged if it was not for Sarah. Well done and thank you again for all your hard work. you deserve a medal xx...
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Nov 22,2016
Minithumbup
By:
Nov 22,2016
1 people found
this helpful
This is my first review ever! But definitely wanted to write my experience to let people know. I have now dealt with Balgores twice over the last year for 2 of my properties. Both properties sold instantly!! 1st & 2nd properties were sold to the first viewers, which I was extremely happy about! Instantly, I was very happy with the service from Balgores. However, through the process of selling my first property, i.e. solicitors etc, it took its toll as you can expect with chains, but...
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Comment on agent fees
Yes worth all the money
Was this helpful? Yes
Nov 20,2016
Minithumbup
By:
Nov 20,2016
1 people found
this helpful
We trusted Balgores with the sale of our apartment and the purchase of our house and it paid off. Glenn and others on the team were excellent and professional arranging viewings etc. We finally found our dream house with Balgores. With a long chain, a lot of credit for the deal should go to Sarah..she was excellent in tracking and chasing for updates and on the case all the time..Cant thank Sarah enough for her pro activeness and support all the way through the deal! Very pleased we chose Balgor...
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Nov 18,2016
Minithumbup
By:
Nov 18,2016
1 people found
this helpful
Stewart has provided a very profession and polite service from initial valuation to completion with regards to my late parents house. He gave an excellent insight to the service that Balgores would provide and I wasn't disappointed. Always responded very quickly to queries. He is an excellent asset and has made a significant contribution to making what is normally a tricky process, very easy. Well done I do hope the lettings division offer the same service if they act for me with my rental prope...
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Comment on agent fees
Aligned with my requirements after some negotiations
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Nov 17,2016
Minithumbup
By:
Nov 17,2016
1 people found
this helpful
We had a property on the market with another agent for some time with a couple of viewing and no offers. We decided to switch to Balgores Basildon. Stewart assisted us in marketing the property and within 24 hours of being placed with Balgores the property had multiple viewing and 2 offers! I regret wasting valuable time with another agent now....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 06,2016
Minithumbup
By:
Oct 06,2016
1 people found
this helpful
My initial experience with Balgores wasn't a good one! Until I was introduced to Sarah and thankfully she took over... being a first time buyer I hadn't a clue of the procedures and how much contact needs to be made etc. It was a huge help to have someone that was actually contactable and delivered answers. Definitely an asset to Balgores and I kept my sanity because of you! Thank you!!!...
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Sep 30,2016
Minithumbup
By:
Sep 30,2016
1 people found
this helpful
Sarah is great. Very polite and efficient and really cared about what was going on. Sarah really did make an initial, horrible Balgores experience easily to swallow. If it wasn't for Sarah, I was close to pulling out of the deal due to the inefficiencies of another staff member who initially lied about the chain being completed and railroaded me into taking out my mortgage early to get a survey complete, only to be told 3 months in that it was actually complete, and just that he thought the end ...
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Sep 16,2016
Minithumbup
By:
Sep 16,2016
1 people found
this helpful
brilliant balgores from the minute i had my offer accepted to the day i exchanged they have been fantastic, unbelievable the work and commitment that Sarah had put in, all the chasing up she had done to my solicitor. the time she donated to make sure everything went smooth is next to nothing....
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Aug 22,2016
Minithumbup
By:
Aug 22,2016
1 people found
this helpful
We sold our house in Wickford through Balgores at the start of the year and are very happy with service received. The team continued to get viewers booked in even over the Christmas period. Post - sale they offered a fab service where one of their team takes away all the stresses of chasing up solicitors. Sarah followed up with both sets of solicitors and updated us regularly. What a great offering!! Thanks to Tim, Sarah, Sean, Glenn and the rest of the team who looked after us....
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Comment on agent fees
Higher than some of these new services but they did drum up the business and had great after-sale service
Was this helpful? Yes
Jul 08,2016
Minithumbup
By:
Jul 08,2016
1 people found
this helpful
We have just sold our property with Balgores Basildon, there was a few hiccups to start with, but all was sorted out. Sean gave us the whole sales pitch, which we cannot fault him on, TOP salesman and captured us from the start (although we didn't get our glossy brochures!!....;-), after that we had viewings which were all accompanied, Glenn stood out the most, he knew our house inside out, great at selling, polite, great outgoing personality, and great time keeping. We got a sale after our fi...
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May 06,2016
Minithumbup
By:
May 06,2016
1 people found
this helpful
We would like to say a big thank you to Sarah for the massive amount of time and effort she has taken to make sure that our house sale went through (finally!). She has literally spent the last nine months liaising between solicitors, buyers and ourselves chasing any holdups and making sure that we were kept informed every step of the way. She is an absolute superstar and we cannot praise her highly enough. We would also like to thank Trevor for making our house sale as smooth as it could be....
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Comment on agent fees
For the amount of time they have to spend on a transaction, the fees are very good.
Was this helpful? Yes
Apr 20,2016
Minithumbup
By:
Apr 20,2016
1 people found
this helpful
From the moment we met Tim from Balgores, considering the use of another Agent was out of the question. The appraisal valuation was thorough; Tim talked to us about our home, the sales trends within the area and provided informative advice which helped us make an informed decision as to whether to sell, rent or take no action. As such, we marketed our house with Balgores in November 2015 and a sale was negotiated within weeks. We were kept informed throughout the process and found Tim to be a...
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Comment on agent fees
The fee's applied were fare with Tim agreeing a tiered approach. tim was eager to be both fair and competitive within the current market.
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Apr 20,2016
Minithumbup
By:
Apr 20,2016
1 people found
this helpful
We have just exchanged contracts on our new house that we found from Balgores in Basildon. Ryan was both friendly and informative, he answered all our questions and helped us to find our new home. Sarah was excellent in managing a long, complicated and at times frustrating chain. She kept us informed throughout the process and was excellent....
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Apr 18,2016
Minithumbup
By:
Apr 18,2016
1 people found
this helpful
We were very happy with the friendly and competent service provided by the helpful staff at Balgores. We strongly recomend them as estate agents. Our thanks to them all....
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Comment on agent fees
We found the fees to be perfectly acceptable.
Was this helpful? Yes
Apr 08,2016
Minithumbup
By:
Apr 08,2016
2 people found
this helpful
Having recieved very poor service from another major local agent, plenty of viewings, but no offer, we were delighted when Balgores got us an over the asking price sale, within a few daysdays of being instructed. They then followed through to achieve an exchange of contracts within our timescale. We were absolutely delighted with the service from them....
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Comment on agent fees
Fees are competitive with the local market, all explained up-fron; no hidden surprises.
Was this helpful? Yes
Apr 06,2016
Minithumbup
By:
Apr 06,2016
1 people found
this helpful
The sale of my property completed 31 March through Balgores in Basildon. From the time I contacted them to place the property on the market, they were the height of efficiency. Documents received all promptly and emails received advising of prospective buyers with viewing appointments. The property was sold very quickly and then the lovely Sarah took over, ensuring that solicitors from both sides were all doing what they should be, chasing them up every week and then telephoning me to keep me up...
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Comment on agent fees
Very good and highly competetive
Was this helpful? Yes
Apr 01,2016
Minithumbup
By:
Apr 01,2016
1 people found
this helpful
Balgores have been amazing for us! We are first time buyers and they were able to guide us with ease. Time frames were kept to, questions were answered swiftly all under friendly, down to earth and dedicated employees. Sean is very enthusiastic, polite and able to use his vast knowledge of sales to put us at ease. He showed us around the house as part of a viewing. He made things very clear to us and was able to advise us on what to do next. Sarah's service to us was outstanding. We couldn't ...
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Comment on agent fees
Fees were reasonable and affordable
Was this helpful? Yes
Apr 01,2016
Minithumbup
By:
Apr 01,2016
1 people found
this helpful
Balgores have been amazing for us! We are first time buyers and they were able to guide us with ease. Time frames were kept to, questions were answered swiftly all under friendly, down to earth and dedicated employees. Sean is very enthusiastic, polite and able to use his vast knowledge of sales to put us at ease. He showed us around the house as part of a viewing. He made things very clear to us and was able to advise us on what to do next. Sarah's service to us was outstanding. We couldn't ...
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Comment on agent fees
Fees were reasonable and affordable
Was this helpful? Yes
Mar 31,2016
Minithumbup
By:
Mar 31,2016
1 people found
this helpful
Sarah is very helpful and understanding even she's not my estate agents she helped us out hell of a lot and kep nformed everyday send me emails and phone calls telling me step-by-step what is going on and any queries I had I could phone her and she will answer them for me I would recommend balgores estate agent and Sarah Oakley to anybody who is buying or selling in Basildon...
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Comment on agent fees
N/A
Was this helpful? Yes
Mar 07,2016
Minithumbup
By:
Mar 07,2016
1 people found
this helpful
All the staff that helped us throughout our sale were friendly and kept us updated the whole time. Sean had lined up several viewings before the house was officially on the market. The house sold for more than I expected within 2 days of being on the market. Once we had excepted an offer Sarah kept us regularly updated of progress by phone and email. I can't speak highly enough of balgores...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 07,2016
Minithumbup
By:
Mar 07,2016
1 people found
this helpful
My Wife and I have lived in the same house for 35 years and when we decided to move it was a difficult decision and a new and stressful process and period in our lives and through it all Sarah in particular and her colleagues Sean and Ryan who handled the initial sale and viewings were very very helpful getting us eleven offers in 4 days with most of tehm over the asking price. The process after that was not smooth but Sarah kept us informed at every step of the with clear and concise explana...
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Feb 19,2016
Minithumbup
By:
Feb 19,2016
1 people found
this helpful
Very warm and dutiful lady and gentleman . Empathetic and reassuring. Good listeners but very informative. A very smooth purchase indeed....
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Comment on agent fees
Not Applicable
Was this helpful? Yes
Feb 18,2016
Minithumbup
By:
Feb 18,2016
1 people found
this helpful
I have just used Balgores for the sale of my house, and I have found them to be very professional and would 100% recommend and use them again. My dealing in particular was with Ryan and Sarah. Ryan took on our sale and handled our open house and I was so impressed with his professionalism and personable approach to both me and the clients who viewed. Sarah was our main contact once the sale had been agreed, she has been amazing, she was so helpful and informative and made me feel totally at ea...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 13,2016
Minithumbup
By:
Jan 13,2016
1 people found
this helpful
Trevor and Rory have been truly professional and at the same time very friendly to approach and have been great help until completion and answered my calls at all times even out of office hours to assist in all queries....
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Dec 30,2015
Minithumbdown
By:
Dec 30,2015
1 people found
this helpful
I have complaints on dampness and poor heating setting at the above.I have two young kids the youngest recently had respiratory tract infection.The agent keep passing me from one person to the other. A staff called Dionne requested two months ago that I send pictures of the dampness to them. She promised to get back to me that was the last I heard from her. I called several times no response from the staff. The agent go by what the landlord says and you the tenant do not matter. A lady cal...
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What agent could do to change your mind?
Make the concern of your tenants first and foremost important. Follow a case through and give feed back to the People do not have time chasing frivolous complaints. Employ ethnic minority into your team who would relate better to people when they phone in and have complaints. I feel almost like the staffs are very dismissive once they hear your accent on the phone. Do not rent properties that your not directly managing.
Comment on agent fees
The fees were quite high and they did not do much.
Was this helpful? Yes
Areas covered
  • Basildon, Pitsea, Langdon Hills, Laindon,
  • Burnt Mills, Kingswood, Lee Chapel South/Lee Chapel North,
  • Noak Bridge, Steepleview, Wickford
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 91% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £115,000
  • Max: £416,000

Letting
  • Min: £0
  • Max: £0

NAEA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
11 0 4 2 45 1 30 0 0 0
Trevor Crowe Trevor Crowe
Branch Manager
18 reviews

About Trevor Trevor has worked for Balgores since 2008 and prior to that had many years of experience with another agent in Basildon. He is a member of the National Association of Estate Agents and has a wealth of View full profile
Sean Grant Sean Grant
Property Advisor
9 reviews

About Sean Sean joined the company in June 2012 after previously managing a Leisure Centre. Due to his warm customer friendly approach he has made a successful transition into the industry. In his spare time Sea View full profile
Sarah Oakley Sarah Oakley
Sales Progressor
46 reviews

About Sarah Sarah joined the Company in March 2014 after working in the industry for eight years with another Estate Agents. Sarah is responsible for the sales progressing within the Basildon branch. View full profile
Lyn McHarg Lyn McHarg
Branch Secretary
0 reviews

About Lyn Lyn joined us in 2009 as the Sales Office Administrator. She has recently moved to the Lettings Department for a fresh challenge. In her spare time Lyn enjoys gardening, cooking and socialising with View full profile
Glenn Hardie Glenn Hardie
Property Advisor
5 reviews

About Glenn No description set View full profile
Stewart Boggis Stewart Boggis
Property Advisor
2 reviews

About Stewart No description set View full profile
Tom Johnston Tom Johnston
Property Advisor
2 reviews

About Tom No description set View full profile
Jake Adams Jake Adams
Property Advisor
0 reviews

About Jake No description set View full profile

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Last updated at 10:16 AM 13/01/2015 by allAgents

Complaints Procedure

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Last updated at 10:16 AM 13/01/2015 by allAgents

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