• Carolyn Scott
    Carolyn Scott
  • Richard Burns
    Richard Burns
  • Matthew Butler
    Matthew Butler
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    Gavin Lewis
  • Khaleesha Said-Loveday
    Khaleesha Said-Loveday
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    Louise Gibson
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    Victoria Fenn
  • Kellee Newman
    Kellee Newman
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    Chris
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    Danie
Our Upminster branch is situated in the most prominent position for the exposure of property in Upminster, opposite the station, used by millions of people every year. Headed by Martin Gibbon FNAEA and Richard Burns MNAEA, who between them have nearly 40 years experience in the industry and a wealth of local knowledge together with a large sphere of influence within the community.
Balgores Property Group

63 Station Road Upminster
Essex
RM14 2SU

01708 259539
May 26,2017
Minithumbup
Khaleesha Said-Loveday
Louise Gibson
By:
May 26,2017
0 people found
this helpful
I can't thank both Khaleesha and Louise at Balgores enough for their help with the sale of my flat. The initial advertisement and viewings of the property were arranged really quickly by Khaleesha with a buyer being found from one of the very first viewings. As the sale progressed Louise and Khaleesha both made sure the sale continued to move forwards, constantly chasing the solicitors on both sides, as well as keeping me updated and quickly responding to any worries or questions I made have ha...
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Comment on agent fees
I was very happy with the agents fees and the charges of the solicitor they recommend to deal with the sale on my behalf.
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Apr 13,2017
Minithumbup
Khaleesha Said-Loveday
Richard Burns
By:
Apr 13,2017
0 people found
this helpful
We recently purchased a new home in Upminster and received a first class service from the entire team at Balgores. We had a few hitches along the way but Khaleesha was always on hand and proactive in trying to help. It felt like we were in very safe hands and that she wanted us to get the house as much as we did. I should also mention Richard who came to conduct the valuation on our property - professional and personable at all times. He even helped me to use the fax machine in store at the 11th...
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Comment on agent fees
Very competitive.
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Apr 11,2017
Minithumbup
Louise Gibson
By:
Apr 11,2017
0 people found
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I found Louise to be extremely efficient, polite and helpful. When you're at the somewhat stressful stage of needing a sales progressor and you need answers you want to speak directly to a person and not be waiting for hours for someone to return a call. There's nothing more frustrating than constantly encountering an answerphone (which I've experienced with another agent) Out of the numerous times I rang Louise there were only two occasions when I encountered her answering machine and even the...
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Comment on agent fees
N/A
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Mar 28,2017
Minithumbup
Danie
Louise Gibson
By:
Mar 28,2017
0 people found
this helpful
Simply brilliant. Louise was the easiest person to speak to. She made me feel like I was not just another customer to deal with. Her attitude is faultless. Louise worked so very hard to get us to completion. Nothing was too much trouble. Louise needs to be recognised within the company for her overall caring attitude, politeness, attention to detail and her enthusiasm. Thank you Louise you are a star....
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Comment on agent fees
The fairs were fair. I know that all concerned in our move were brilliant.
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Feb 24,2017
Minithumbup
Chris
By:
Feb 24,2017
0 people found
this helpful
Chris delivered nothing short of an excellent service. He is efficient, honest, reliable and more importantly his lettings knowledge is second to none. Balgores have in my opinion have outshone all other agents!...
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Comment on agent fees
Good
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Jan 13,2017
Minithumbup
Kish Oogarah
By:
Jan 13,2017
0 people found
this helpful
Kish could not have done anymore to help us from start to finish. Was always polite and helpful and always at the end of the phone. Would go out of his way to answer any questions we had evening when asking him about our property we were buying. 10/10 for his service and all at Balgores Upminster....
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Comment on agent fees
Agents fees were fair enough, bit more above other agents but with the service we were given it is more than value for money
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Jan 13,2017
Minithumbup
Richard Burns
By:
Jan 13,2017
0 people found
this helpful
Richard and his team provided an exelent service from the marketing of the property to achieving the sale in a very short time. They were very good at generating interest in my property and the entire experience has been very good and I would use them and recommend them without hesitation. Thank you Paul...
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Comment on agent fees
Very Good
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Jan 13,2017
Minithumbup
Richard Burns
By:
Jan 13,2017
0 people found
this helpful
Despite a difficult and lengthy transaction, was kept fully appraised of developments and responses to any queries were received promptly....
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Comment on agent fees
N/A
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Jan 13,2017
Minithumbup
Khaleesha Said-Loveday
By:
Jan 13,2017
0 people found
this helpful
Khaleesha was very professional yet friendly in her approach to finding us our first home. Her determination and familiarity with us/our sellers made the process go through seamleslessly and she was always on hand to answer questions. I would recommend Khaleesha and allAgents.co.uk to anyone interested in marketing their home....
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Comment on agent fees
n/a
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Jan 13,2017
Minithumbup
Richard Burns
Khaleesha Said-Loveday
By:
Jan 13,2017
0 people found
this helpful
Richard and Khaleesha made sure our move went as smooth as possible, always keeping us informed and on top of everything. Rest of team were also great just these looked after us on nearly a daily basis. Great stuff....
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Comment on agent fees
The fees were very reasonable considering they went over and above their duty for us.I must also point out that they put in touch with Rory whom also made the mortgage side of things very simple.great team.
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Jan 13,2017
Minithumbup
Richard Burns
By:
Jan 13,2017
0 people found
this helpful
My sale was a positive experience due to the reliability of Richard and his team. During all stages of the process communication was conducted in a professional, pro-active manner that ensured all parties were reliably informed of events on a regular basis. This agent conducted the whole experience with responsibility and trust. I would have no hesitation in recommending them and would certainly use them again....
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Comment on agent fees
Standard fees.
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Jan 13,2017
Minithumbup
Khaleesha Said-Loveday
Kish Oogarah
By:
Jan 13,2017
0 people found
this helpful
From the outset Kaleesha was incredibly professional and efficient . She was supportive throughout the process and very friendly which helped as selling a house is a stressful time . It was a pleasure to have her on our side...
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Nov 30,2016
Minithumbup
Kish Oogarah
By:
Nov 30,2016
0 people found
this helpful
We instructed Kish who is now based in the Upminster branch of Balgores to sell our property in Upminster. We had four estate agents round to explain their service and no one came close to the ammount of detail and preparation that went into his presentation. He came prepared with properties which had sold in the area and explained in detail why the price of my property was actually £20K less than I thought. To my frustration, I couldn't help but agree with him as it was all laid out in fr...
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Comment on agent fees
Kish was the most expensive fee out of all the agents I had round, but he justified his fee with his work ethic and preperation. It is true, you get what you pay for. I had to buy him a bottle at the end to thank him.
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Nov 22,2016
Minithumbup
Khaleesha Said-Loveday
By:
Nov 22,2016
0 people found
this helpful
We can't thank Khaleesha at Balgores enough for all the hard work she put into making sure our house sold as smoothly and quickly as possible. She was friendly, professional and always made sure she got back to any enquiries we had right away. We had complete confidence in her and would highly recommend her to anyone. Thanks so much Khaleesha!...
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Nov 16,2016
Minithumbup
Kellee Newman
Louise Gibson
By:
Nov 16,2016
0 people found
this helpful
Fantastic staff and great advice throughout the purchase of our new home from start to finish -! Very professional and would highly Recommend...
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Comment on agent fees
Not applicable
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Oct 28,2016
Minithumbup
Mandy Bootle
By:
Oct 28,2016
0 people found
this helpful
After purchasing a property in Hornchurch as first time buyers Mandy Bootle was assigned as our sales progressor based in the Upminster branch. Mandy was very helpful and efficient and great at chasing for outstanding queries for us and keeping us updated. Once we were ready to exchange unfortunately Mandy was on leave so another sales progressor called Pamela Redford based in Brentwood took over. She made the exchange process as least stressful as possible and got the job done, the staff that ...
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Comment on agent fees
Agent fees are quite reasonable due to the amount of work and contact that is made.
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Oct 26,2016
Minithumbup
Kish Oogarah
Louise Gibson
By:
Oct 26,2016
0 people found
this helpful
Both Kish and Louise worked with great professionalism on my sales and purchase. They kept me informed every step of the way and nothing was ever too much trouble for them. They are very valuable assets to Balgores. Thank you both for everything you did as I'm so happy in my new wonderful home!...
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Comment on agent fees
As I've never sold a property I'm unsure as to what other agents charge - however I'm very certain that I got value for money with Balgores as I was always able to speak to someone who could answer my queries.
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Aug 18,2016
Minithumbup
Khaleesha Said-Loveday
By:
Aug 18,2016
0 people found
this helpful
I have recently moved onto the Brandon Groves estate in Sth Ockendon Essex. This move was not without it's difficulties as I lost my first buyer and had to put my property back on the market. Khaleesha kept the lady who I was buying from happy with regular updates and even kept me updated even more so than my own estate agents who were selling my house....
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Comment on agent fees
Unknown as they were not my agent.
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Jul 15,2016
Minithumbup
Khaleesha Said-Loveday
Richard Burns
By:
Jul 15,2016
0 people found
this helpful
We found Khaleesha to be engaging, proactive and really keen to do as excellent a job for us as she could. She was professional in her interaction with prospective buyers of our property and we were always kept up to date with reactions and comments from those people viewing our house. Very pleased overall....
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Comment on agent fees
Totally appropriate
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Jul 04,2016
Minithumbup
Richard Burns
Khaleesha Said-Loveday
By:
Jul 04,2016
0 people found
this helpful
Overall a great service. Richard provided a very professional service from the onset with a very friendly and approachable manner, Khaleesha handled the viewings and updates with perfect frequency and always with a smile. Once the property was sold and in the solicitors hands Khaleesha continued to keep regular contact with updates for both parties. I can highly recommend both Richard and Khaleesha as extremely professional but alsowith a touch of personal friendliness ð‚Å...
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Comment on agent fees
Happy with fees especially considering the excellent service which was received
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Apr 12,2016
Minithumbup
Khaleesha Said-Loveday
By:
Apr 12,2016
0 people found
this helpful
I found Khaleesha very professional, friendly, courteous and extremely approachable when buying our property from Balgores Upminster. The customer service she provided throughout the buying process was exceptional from start to finish. She was readily contactable and always happy to answer queries I had not matter how trivial. Khaleesha was integral to the whole process running smoothly and we could not have secured our new home without her hard work. Thank you again!...
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Oct 12,2015
Minithumbup
Richard Burns
Daniel Charge
By:
Oct 12,2015
0 people found
this helpful
I found this estate Agents to be very professional. Richard arrived promptly to his first visit to our house, and walked us through the whole process. I didn't feel pressured to use them, but confident that they would do their job. Richard gave me his mobile number and even replied to queries on his days off. Daniel, was also very helpful, but to be fair, all of the team where courteous and helpful. My house sold in a week. The people who came to view all seemed like serious potential buyers. We...
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Sep 29,2015
Minithumbup
By:
Sep 29,2015
0 people found
this helpful
Rory was incredibly attentive and informative. We were first time buyers so everything seemed overwhelming at first until Rory put it into perspective for us. I knew right away he would be a good fit for my fiancee and myself and I was right! Professional, friendly and outgoing and I would recommend his services to anyone. Thanks Rory....
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Comment on agent fees
Well worth every penny spent.
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Aug 16,2015
Minithumbup
Richard Burns
By:
Aug 16,2015
0 people found
this helpful
Fantastic and professional service from start to finish. Balgores staff such as Paul, Richard and Rory were in regular contact to keep me up to date with my purchase's progress and were helpful and friendly throughout, from the initial search for a property right through to completion. All of my questions and queries were answered very quickly. Cannot fault - Would highly recommend....
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Aug 05,2015
Minithumbup
Richard Burns
By:
Aug 05,2015
0 people found
this helpful
We bought our property via Balgores Upminster Branch recently, and using their conveyancing service, Paul, Gavin and Richard has been so polite and helpful thorough out the whole progress, we are really impressed with the system they are using, which keep us updated at certain points, the solicitors we are using always there and answer all our enquiries very swiftly, would definitely recommend them....
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Jun 18,2015
Minithumbup
Richard Burns
Daniel Charge
By:
Jun 18,2015
1 people found
this helpful
I have brought and sold a property through Balgores this month. I would like to thank Billy from the Hornchurch Branch who assisted me in buying my property. From meeting Richard Burns at tge Upminster branch, the service I received from the team at Balgores was outstanding, it wasn't like I was selling and buying property, everything was done for me and I didn't experience any stress. I would like to say a special thank you to Rory McCarthy (mortgage broker) at the Upminster branch he went out ...
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Comment on agent fees
I think it was worth the money for the service and professionalism.
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Jun 16,2015
Minithumbup
Richard Burns
Carolyn Scott
By:
Jun 16,2015
0 people found
this helpful
Well done , what fantastic service, what fantastic people, nothing was to much trouble and questions and problems solved straight away. Special thanks to Richard (manager) and Carolyn, a joy to meet In person as well to talk to on the phone, thanks Paul and Daniel for showing people around my property with professionalism and a smile. This estate agent is one of the best I have dealt with over the years. My move was very smooth thanks to you at BALGORES who go that further mile than any one els...
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Comment on agent fees
same as local agents
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May 22,2015
Minithumbup
Richard Burns
By:
May 22,2015
0 people found
this helpful
From initial consultation until completion on both purchasing and selling of properties we have found the Balgores team at Upminster extremely helpful and competent. Dealing mainly with Richard and to a lesser extent Paul questions and problems were immediately dealt with and if these gentlemen were out of the office other members of the team always promptly forwarded messages etc or dealt with things themselves--a great team.Would not hesitate to recommend them to other people. 5 star service f...
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May 19,2015
Minithumbup
Richard Burns
By:
May 19,2015
0 people found
this helpful
My property was not straightforward to sell. Despite this, a great job was done by Balgores staff; Richard Burns, Branch Manager, Paul Wilson and Daniel Charge, Carolyn Scott, Rory Mc Carthy the mortgage consultant ... all the staff were professional, knowledgeable, courteous and thorough throughout their time dealing with my property sale. They handled accompanied viewings as I was not resident in the property; it was let. Balgores Lettings also dealt with the rental of the property, again, Max...
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May 18,2015
Minithumbup
Richard Burns
By:
May 18,2015
0 people found
this helpful
Richard is one of those rare breeds of a genuine Estate Agent. He is professional, pro-active and dealt with all our queries efficiently. Moving house is a very stressful situation and Richard at Balgores made this whole process much more bearable. I would definitely use Balgores again....
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Areas covered
  • RM14
  • RM15
  • RM16
  • RM17
  • RM18
  • RM19
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 95% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £215,000
  • Max: £740,000

Letting
  • Min: £0
  • Max: £0

NAEA TPOS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 0 6 0 23 0 12 0 2 0
Carolyn Scott Carolyn Scott
PA to Martin Gibbon
3 reviews

About Carolyn No description set View full profile
Richard Burns Richard Burns
Branch Manager
21 reviews

About Richard Richard joined the Company in 2007 and has progressed to Branch Manager of Upminster Office. His commitment to his clients and passion for the Industry are evident in the way that he deals with each a View full profile
Matthew Butler Matthew Butler
Area Director
3 reviews

About Matthew Matthew started in the industry in 1997 within a large corporate company where he worked with Group MD Martin Gibbon. He joined Balgores in 2005 to open the Romford Branch, which has gone from stren View full profile
Gavin Lewis - upload your photo Gavin Lewis
0 reviews

About Gavin No description set View full profile
Khaleesha Said-Loveday Khaleesha Said-Loveday
Property Consultant
10 reviews

About Khaleesha We've a TV star in our midst.. Khaleesha has a passion and flair for cooking and has appeared as a quarter finalist on Masterchef 2015 and more recently in a new Channel 4 cookery programme, Khaleesha View full profile
Louise Gibson - upload your photo Louise Gibson
4 reviews

About Louise No description set View full profile
Victoria Fenn - no image available Victoria Fenn
Financial Services Administrator
0 reviews

About Victoria No description set View full profile
Kellee Newman Kellee Newman
Property Consultant
1 reviews

About Kellee Kellee worked in the Lettings Industry, before joining Upminster Branch as a Property Consultant in April 2016. She is passionate about helping her clients find their dream home . She spent a year liv View full profile
Chris  - upload your photo Chris
1 reviews

About Chris No description set View full profile
Danie  - upload your photo Danie
1 reviews

About Danie No description set View full profile

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No fees set.
Last updated at 2:06 PM 26/01/2017 by allAgents

Complaints Procedure

We are regulated by the NAEA. The redress system would be via The Property Ombudsman
Last updated at 2:06 PM 26/01/2017 by allAgents

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