Our estate agency in Croydon occupies a central position neighbouring Waitrose on busy George Street. The thoroughfare boasts a footfall over 250,000 people per week, being only 300 metres from East Croydon's Zone 5 mainline station. The branch covers postcodes CR01 through to CR06 and parts of SE25 and CR7. The office is managed by local resident Ian Vernon, whose 30-plus years of experience with the company has all been gained in the Croydon marketplace. His team is broadly experienced offe Read full description...ring a range of personalised property services.
Bairstow Eves

28 Norfolk House, George Street Croydon
Greater London
CR0 1LG

0208 688 1161
Website not available

Properties for Sale
Properties to Rent

“Excellent...”

Sep 06,2018
Minithumbup
By: 'Deeps'
Sep 06,2018
0 people found
this helpful
Great Thanks for Dhruv and he was excellent from viewing to to moving into the property in CR0.He helped with all my queries and requests in timely manner , which helped me a lot to take a decision to rent the property with Bairstow Eve....
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Comment on agent fees
I think I was lucky I took it in the offer period, but other side I think feel bit higher side
Was this helpful? Yes

“Unprofessional...”

Aug 21,2018
Minithumbdown
By: 'Eastern European immigrant'
Aug 21,2018
0 people found
this helpful
I was trying to rent property from them, in add they don't say nothing about baby's but when I said i have a baby they straightaway change their way and answer we have to talk to landlord if he agrees to rent. Really? ...
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“Move In Review...”

May 28,2018
Minithumbup
By: 'Manoj'
May 28,2018
0 people found
this helpful
We are moving into new property within east croydon. Jake helped us with the viewing and was there to support us through out. Very pleasant and easy to work with....
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Comment on agent fees
Obviously as any consumer, we feel agent fees are on higher side; it adds quite a lot to the cost
Was this helpful? Yes

“Excellent, stress-free service...”

Mar 22,2018
Minithumbup
By: 'BarbaraB'
Mar 22,2018
0 people found
this helpful
I just wanted to say a big thank you to Bairstow Eves lettings office in Croydon and especially to Maxine Apps who has gone above and beyond in arranging a new tenant for my property. I live overseas and had problems with my previous letting ...
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Comment on agent fees
3% less than my previous agent and a much better service so I am very pleased
Was this helpful? Yes
Nov 22,2017
Minithumbup
By: 'Nitheesh'
Nov 22,2017
1 people found
this helpful
We would definitely recommend bairstow ewes. A big thank you to Jordan who made the move in process very easy....
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Was this helpful? Yes
Oct 19,2017
Minithumbup
By: 'B. A.'
Oct 19,2017
1 people found
this helpful
Thank you Sophie, Marcus & Jake for all your help in getting the right tenant for my property! The service I received from you was brilliant!...
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Comment on agent fees
good
Was this helpful? Yes
Sep 26,2017
Minithumbdown
By: 'A disappointed client'
Sep 26,2017
2 people found
this helpful
Horrible experience! Several problems since the beginning. They didn't let us into the new property the day agreed knowing perfectly that we were leaving our current flat that day and we had a baby. Then after 5 days we could eventually go in there but the ...
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Comment on agent fees
The highest ever even for the renewal
Was this helpful? Yes
Jul 07,2017
Minithumbup
By: 'David and Annette Jones'
Jul 07,2017
0 people found
this helpful
Our first property Let and Maxine and her team have been exceedingly helpfully throughout the letting process. Can highly recommend....
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Was this helpful? Yes
Apr 17,2017
Minithumbup
By: 'Myra'
Apr 17,2017
0 people found
this helpful
I am moving out the very first time with my son after my divorce. Fionn helped us to look for the flat we really liked and he kept us updated through out the process. Fionn was very efficient, supportive and helpful in every way. My ...
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Was this helpful? Yes
Mar 27,2017
Minithumbup
By: 'Maurice Riverso'
Mar 27,2017
1 people found
this helpful
Jake is excellent at his job. He has gone above and beyond the requirements of his current Negotiator role in making sure that what I justifiably requested was carried out by acting as liaison between the owner and me, the tenant, on several occasions and ...
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Was this helpful? Yes
Mar 23,2017
Minithumbup
By: 'LAU'
Mar 23,2017
0 people found
this helpful
I have been using the services of Bairstoweves to rent out my properties at Tavistock Gate in Croydon for the best of 25 years. That speaks for itself ! I encountered no problem in finding promptly new tenants with minimum void periods. Among the staff stood out ...
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Comment on agent fees
Competitive
Was this helpful? Yes
Mar 17,2017
Minithumbup
By: 'John Trapé'
Mar 17,2017
0 people found
this helpful
Bairstow Eves has managed my property in South Croydon for over twenty-five years and I remain extremely impressed by the highly professional service that I receive, I learned yesterday that Samantha Harden is taking over the management of my property as Property Manager and I ...
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Comment on agent fees
Perfectly content
Was this helpful? Yes
Mar 09,2017
Minithumbup
By: 'Tlob'
Mar 09,2017
0 people found
this helpful
I was very happy with the level of service received at this branch. Jake was very efficient in arranging my new tenancy. He was extremely approachable and handled all of our queries in a timely professional manner....
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Comment on agent fees
A bit high but not extortionate.
Was this helpful? Yes
Feb 15,2017
Minithumbup
By: 'J.fuller'
Feb 15,2017
0 people found
this helpful
Friendly and helping, i would recommend the company to anyone, Jake was very easy to contact and very helpful indeed...
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Comment on agent fees
Ok
Was this helpful? Yes
Dec 05,2016
Minithumbup
By: 'Martin'
Dec 05,2016
0 people found
this helpful
Samantha has been fantastic in dealing with regarding my property. Friendly and approachable, Samantha always went above and beyond to help and rectify any situations we came across. She was always available to contact and replied straight away. After having a few issues with the ...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 24,2016
Minithumbup
By: 'Tom Morgan'
Nov 24,2016
0 people found
this helpful
Superb service and communication from both Jake and Jordan, always available and most importantly honest. Both are a credit to Bairstow Eves....
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Was this helpful? Yes
Nov 05,2016
Minithumbdown
By: 'Jade Smith'
Nov 05,2016
2 people found
this helpful
Horrendous Experience!! Extremely bad experience trying to buy a property. The process was very distressing as a first time buyer, no help support or guidance and the customer service was terrible. Because of agents such as the ones at this particular office, makes the process ...
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Comment on agent fees
N/A
Was this helpful? Yes
Nov 01,2016
Minithumbup
By: 'Daniel Block'
Nov 01,2016
0 people found
this helpful
Jake and his colleague Jordan (an apprentice) were incredibly helpful. Came into branch without an appointment or pre warning, Jordan sorted us out properties to view later that day and Jake took us to view them. From here Jake moved the process swiftly allowing myself ...
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Comment on agent fees
Good value for the service
Was this helpful? Yes
Oct 15,2016
Minithumbup
By: 'wong'
Oct 15,2016
0 people found
this helpful
I am very pleased with Bairstow Eves Croydon Branch's service, They are straightforward and easy to do business with. They found suitable tenant quickly and meet our target. Actually, they manage to rent out much quicker than any other same size property in the same ...
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Comment on agent fees
Agent's fee is within expectation. I know they are not the most expensive in the region.
Was this helpful? Yes
Oct 14,2016
Minithumbup
By: 'Martin'
Oct 14,2016
0 people found
this helpful
Maxine was fantastic. She took the time to really understand what I was after and built up a great rapport with me. She was very clear on what I needed to have to rent a property and sent through all the information I needed very ...
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Was this helpful? Yes
Oct 11,2016
Minithumbup
By: 'Paulette'
Oct 11,2016
0 people found
this helpful
I found Jake very down to earth, very polite on the phone and in person. Very quick to reply to my questions. He offered extra service by carrying us to view the next property which some agent don't do. He presents himself as very professional ...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Sep 24,2016
Minithumbup
By: 'Matisse M'
Sep 24,2016
0 people found
this helpful
Fantastic service. This was a very last minute move and the team were nothing but helpful, very accommodating and provided great support throughout. I would definitely recommend Bairstow Eves to anybody looking for property!...
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Was this helpful? Yes
Jul 05,2016
Minithumbup
By: 'Kunle O'
Jul 05,2016
0 people found
this helpful
I found Maxine straight forward and to the point, which is what I like. No beating about the bush. She told me the realistic market rent for the flat and although I didn't agree she ended up being right. She also responded speedily to my ...
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Was this helpful? Yes
Jul 02,2016
Minithumbup
By: 'Peter Danes'
Jul 02,2016
0 people found
this helpful
I spoke to sophie and immediately felt at ease, very quick to reply to my questions, was a pleasure to deal with from start to finish Ive dealt with a few agents and this by far was my most straight forward, Id recommended bairstow eves ...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 21,2016
Minithumbup
By: 'Nick'
Mar 21,2016
0 people found
this helpful
Jared and Kelly both very helpful in getting everything arranged. Kept me informed of all progress throughout. Can't thank them enough. Enjoying the new flat....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 11,2016
Minithumbup
By: 'Maxine'
Mar 11,2016
0 people found
this helpful
Maxine was very quick in responding to my emails which I think is very important and also advising me on landlord insurance on my property....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 25,2016
Minithumbup
By: 'Ira Contreras'
Feb 25,2016
0 people found
this helpful
As first time landlady in Croydon, I was looking for an agent to rent my two bed property, after many phone calls I was contacted by Maxine. She sent me very straight forward email with all the information of all I needed to do, we ...
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Was this helpful? Yes
Feb 23,2016
Minithumbup
By: 'Liz'
Feb 23,2016
0 people found
this helpful
Maxine was very helpful, she worked hard and was very quick in finding a tenant for my property. I would have no hesitation in recommending her....
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Was this helpful? Yes
Jan 20,2016
Minithumbup
By: 'Terri'
Jan 20,2016
0 people found
this helpful
As a general point, we found we had to do a lot of chasing in order to receive any information, which was a bit stressful. Things were probably proceeding as they should, but we were never told - we had to call to find out. ...
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Was this helpful? Yes
Dec 21,2015
Minithumbup
By: 'Mr Murray'
Dec 21,2015
0 people found
this helpful
Maxine was very helpful with our initial enquiry. We needed a rental estimate to obtain permission from the lender prior to letting the property. Maxine responded promptly to all our requests and was always available to talk to. The property was let within two weeks ...
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Was this helpful? Yes
Areas covered
  • CR0
  • East Croydon, West Croydon, South Croydon
  • CR2
  • Thornton Heath, Selsdon, South Norwood, Shirley
  • SE25
  • West Wickham, Waddon
  • CR7
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
92% customers were satisfied with fees 91% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
35 1 40 2 0 0 0 0 1 3

Fees







The Initial Money consists of:

- First month’s rent in advance

- Security Deposit - one and a half month’s rent

- Administration Fee £50 per tenant

- Referencing Fee £75 per tenant

- Check-in fee - minimum of £72.00

- Tenancy Agreement £300 (if supplied by us)

- If there are any guarantors to the tenancy:

- Guarantor Referencing Fee £100 per guarantor

- Agreement of Guarantee £75

- And if the tenant is a company:

- Company Referencing Fee £175

- £125 for any extension agreements<

Other Charges:

- Change of Sharer £300

- Extension Agreements £125

- Outgoing reference fee £24

Optional extras if agreed:

- Express Move-In within 3 days £100

- Express Move-In within 5 days £50

- Saturday Move-In £60

- Change of Sharer £300

- Pet licence fee £75
Last updated at 16/02/2017, 8:59 AM by Ashley Marriott

Complaints Procedure

No procedure set.
Last updated at 8:59 AM 16/02/2017 by Ashley Marriott
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