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    lisa Brookes
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    Trevor Gannon
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    Claire Dawes
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    Cara McManus
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    Zee Mabuza
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Bairstow Eves

161 New Union Street Coventry
West Midlands
CV1 2NT

024 7696 3012

Nov 07,2016
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Nov 07,2016
0 people found
this helpful
This estate agents is terrible. I have never been made to feel more uncomfortable when walking into a shop in my life. I wanted to talk to someone about renting a place in Coventry, hence walking into a place which advertises rented properties. There was around 6 staff just chatting away then when I walked in they all just stared at me looking gone out and confused and more annoyed that I had interrupted the conversation than willing to help. I have no idea why I wasn't eagerly approached as the...
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Aug 27,2016
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Aug 27,2016
1 people found
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Sadly, an agency that is dishonest and not necessarily ethical in its dealings. I happened to deal with this agency a few months ago, and made an offer to purchase a house, which was then accepted by the vendor. I then set in motion my conveyancing and mortgaging arrangements, but had to go overseas just for a few days, with the full knowledge of the vendor and the real estate agency. In the meantime however (just a couple of days later), the estate agency persuaded the vendor to accept an alter...
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Mar 19,2016
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Mar 19,2016
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Wouldn't allow me to view a property without calling into the branch and seeing a mortgage consultant, when I already have an agreement in principle. Stuck in the 1990s?...
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What agent could do to change your mind?
The quote we had to sell with the same agent was frankly insulting.
Comment on agent fees
The quote we had to sell with the same agent was frankly insulting.
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Jan 29,2016
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Jan 29,2016
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People advised us that Brainstoweves was not the best agency around. But we gave them a call. It was difficult to reach them. When we finally talked with somebody we arrange a viewing. But it took ages to book a viewing,they were confused about everything we asked them regarding the property! Sadly nobody came to the viewing. We were calling them before and during the viewing but nobody answered. Very unprofessional....
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Sep 18,2015
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Sep 18,2015
1 people found
this helpful
To start with the property which this agency was advertising was almost new and well furnished, therefore we didn't think too much and didn't search for feedbacks which was a mistake. Firstly, the property presenter - Cara didn't know anything about the apartment. She said that bills should be low as the property is new, however when we then looked at the energy ratings it was E, which means the cost of bills is high. Also she was not aware that sofa staying in the living room is sofa-bed. And s...
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What agent could do to change your mind?
We paid almost the monthly rate as fees for 0 service and creation of problems.
Comment on agent fees
We paid almost the monthly rate as fees for 0 service and creation of problems.
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Nov 21,2014
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Nov 21,2014
0 people found
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Wouldn't it be great if there was rating of zero?! Tried buying a property in October from them (Jubilee Crescent branch). Richard the sales rep was great. When putting in an offer I was initially talking to Ashleigh, who came across as a little awkward and only gives in if you be firm and assertive. Unsure whether it is normal for the manager (Claire Dawes), to handle the sale or if it is because Ashleigh was unable to carry on being awkward. Anyway, Claire was certainly pushing for the sale mo...
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What agent could do to change your mind?
Shut down. After seeing the reviews above, I think its common for this company to fall short of providing a good service. If the good reviews are from genuine people, then I believe the odd good worker exists in their ranks.
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Oct 26,2014
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Oct 26,2014
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Having recently become a new landlord I then faced the daunting task of selecting a property management company to work with. Well having considered 10+ local companies across a criteria of marketing, rental pricing, landlord charges and general advice, it became an immediate no brainer to work with Lisa, Trevor, and Jo their constant patience in answering my newbie questions was outstanding as well as their individual thoroughness when handling each stage of the process that culminated in my pr...
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Nov 04,2013
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Nov 04,2013
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We had viewings arranged that we were not advised of, never kept informed of what was happening. Once we had agreed a sale the dates constantly changed and were told that even though we were on holiday that friends or family must move us whilst we were away otherwise the buyer would pull out! Surprisingly [sic] the buyer did not pull out when we said we couldn\'t move - it then transpires that the buyer wasn\'t ready anyway!! Someone was lying to us!! We will never use Bairstow Eves again...
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Aug 01,2013
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Aug 01,2013
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Well, where do I start? We visited the Coventry branch on Tuesday July 30th and arranged to view a maisonette at 3.00pm the next day. We duly arrived at 3.00pm and waited for the Bairstow Eves representative to arrive. And we waited. And we waited. At 3.15 I thought I would call the offices, but my mobile cut off after one minute without reply. I did this again, 15 times in all, every time there was no response. What if I was another customer wishing to arrange to see another property? This also...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 1 0 1 0 0 1 6
lisa Brookes - upload your photo lisa Brookes
1 reviews

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Trevor Gannon - upload your photo Trevor Gannon
1 reviews

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Claire Dawes - upload your photo Claire Dawes
1 reviews

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Cara McManus - upload your photo Cara McManus
1 reviews

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Zee Mabuza - upload your photo Zee Mabuza
1 reviews

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Awards won by Bairstow Eves, Coventry CV1 2NT

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