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    Jasmin Lee
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Bairstow Eves

6-10 Headgate Colchester
Essex
CO3 3BY

01206 203039
Aug 10,2017
Minithumbdown
By: 'Bairstow Thieves'
Aug 10,2017
1 people found
this helpful
Bairstow *eves I used this agency to purchase a property. As part of the agreement, and so that the seller did not have to wait for vacant possession, I agreed to allow the tenant to stay on at a grossly below market rent on the understanding that I would have no costs in transferring the paperwork into my name. It is a month on, and despite having this in writing the customer care team are lying and twisting the words of the email and refusing to honour what was promised by Tara and Jayne....
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Comment on agent fees
Was arranged on a non-fee paying basis so they could get their sale through, so can't comment, but given the level of service received no fee would be justified
Was this helpful? Yes
Feb 12,2015
Minithumbdown
Clayton Truman
Jasmin Lee
By: 'SHADY'
Feb 12,2015
0 people found
this helpful
We marketed our property with B&E in Colchester had 1 viewing in 7 weeks. Surprise surprise the moment l leave the country (which B&E were fully aware of) I receive an email from Jasmine Lee that I have 2 potential buyers who want to view immediately!! On my return I contacted B&E to enquire about these phantom viewers and apparently according to the manager, Clayton Truman all 3 (yes, it went up to 3 according to clayton) buyers had found other properties which they have already p...
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What agent could do to change your mind?
Less dishonest, more communication and more transparency.
Attached Files
Comment on agent fees
i pulled my property off your books.
Was this helpful? Yes
Jan 18,2013
Minithumbdown
By: 'Margaret Grant'
Jan 18,2013
2 people found
this helpful
originally they failed to notify their solicitor of the sale which caused delays. I was given conflicting information depnding on who I spoke to on the phone. On the day I moved out of my property I received a letter from them informing me that the purchase was no longer proceeding, I contacted my solicitor she was told that this letter had been sent out by mistake to me and the vendor, apparently she had phoned them that morning in tears. I cocede that everybody makes mistakes but when their ...
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Was this helpful? Yes
Nov 24,2012
Minithumbdown
By: 'Professional Buyer'
Nov 24,2012
3 people found
this helpful
The worst estate agent in Colchester. I only used them because the vendors property had been badly market and thus was available quite cheaply. Constant excuses, not returning calls, readvertising when SSTC to get a few extra quid and jeopardising a sale that took over 6 months. On the positive side the vendor was dead straight and the property was refurbished and let by me (not these clowns obviously) three weeks after completion. If you want Clowns go to the Circus....
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What agent could do to change your mind?
Getting rid of the smarmy, slimy, lazy and unprofessional staff would be a start. Realise that buy to letter landlords are key to selling 2 bed Victorian terraces and treat them with a bit of respect.
Attached Files
Was this helpful? Yes
Aug 21,2012
Minithumbdown
Leanne Ellis
By: 'Annoyed'
Aug 21,2012
4 people found
this helpful
The property agent is completely incompetent. They they don\'t know their job, when they are doing something they do it wrong and where they can they do nothing at all. I honestly do not see why they bother, looking back all they have succeeded in doing is pressing print on the contract and taking my money. I would beg you to believe me when i say the only thing you will get out of dealing with this company is higher blood pressure and a throbbing vein in your forehead....
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What agent could do to change your mind?
Do their job.
Attached Files
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees 0% accuracy of agent's valuations
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Leanne Ellis - upload your photo Leanne Ellis
1 reviews

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Clayton Truman - upload your photo Clayton Truman
1 reviews

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Jasmin Lee - upload your photo Jasmin Lee
1 reviews

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