• Emma Bailey
    Emma Bailey
  • Hannah Stewart
    Hannah Stewart
  • Joanna Reilly
    Joanna Reilly
  • Kayleigh Jackson
    Kayleigh Jackson
  • claim your profile
    Nigel Unknown
  • claim your profile
    Nicole Trowell
Bailey Estates are based both in Southport Town Centre and also Birkdale Village. We are an independent family owned business specialising in residential sales and lettings. We provide a complete sales and lettings service seven days a week and affiliated to both NAEA and ARLA. For a no obligation valuation for both sales and lettings please call either of our offices on 01704 564163
Bailey Estates

51 Liverpool Road Merseyside, Birkdale
Southport
PR8 4BD

01704 564163
Oct 09,2017
Minithumbup
Nicole Trowell
By: 'Iain'
Oct 09,2017
0 people found
this helpful
From the start when Nicole showed me the first property I received exemplary service from Baileys. Throughout the search and the purchase I dealt with Nicole and Hannah. Both were extremely helpful, knowledgable and always prompt in returning calls. Even after purchase the service was 5 star. Finding me lost in the village and without my car Nicole drove me home. Use Baileys I certainly would again....
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Comment on agent fees
Not applicable.
Was this helpful? Yes
Oct 02,2017
Minithumbup
Nigel Unknown
By: 'Debbie Pritchard'
Oct 02,2017
0 people found
this helpful
I had a good feeling about Bailey Estates as soon as Nigel came to the house to do the valuation. A very friendly team with indepth knowledge of the local market and competitive fees....
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Comment on agent fees
The fees were competitive. I agreed a fixed fee which I was happy to pay given the high profile marketing my house received
Was this helpful? Yes
Sep 16,2017
Minithumbup
Hannah Stewart
By: 'Jen W'
Sep 16,2017
0 people found
this helpful
We mainly dealt with Hannah during the purchase of our new home and she was nothing less than professional, courteous and friendly. She dealt with matters quickly and I always felt valued as a buyer....
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Comment on agent fees
n/a
Was this helpful? Yes
Sep 05,2017
Minithumbup
Hannah Stewart
By: 'Mike and Carole Bradburn'
Sep 05,2017
0 people found
this helpful
Both Hannah and Nicole were always very helpful and supportive to us, nothing was too much trouble for them and they always appear to be efficient and well organised....
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Comment on agent fees
Bit on the steep side for todays market
Was this helpful? Yes
Sep 01,2017
Minithumbup
Hannah Stewart
By: 'Kath Harrop'
Sep 01,2017
1 people found
this helpful
Really pleased with Bailey Estates. Our purchase went through smoothly, and we appreciate all of Hannah's hard work and prompt responses to our enquiries. Would thoroughly recommend Bailey Estates!...
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Was this helpful? Yes
Aug 31,2017
Minithumbup
Joanna Reilly
Kayleigh Jackson
By: 'Ricky knowles'
Aug 31,2017
0 people found
this helpful
These guys did a great job from start to finish. I was looking to rent a property and they made it very simple and stress free. Joanna and kayleigh really went out of there way to get us a lovely property and with the minimal.of fuss. Thanks guys...
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Was this helpful? Yes
Aug 15,2017
Minithumbup
Emma Bailey
Kayleigh Jackson
By: 'Joy and Mo'
Aug 15,2017
0 people found
this helpful
I cannot thank the staff in the office enough for helping my husband and myself through the letting proccess, Everything has been done smoothly and professionally....
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Comment on agent fees
Fees acceptable
Was this helpful? Yes
Jul 22,2017
Minithumbup
By: 'Joe & Estelle Thomas'
Jul 22,2017
0 people found
this helpful
Would highly recommend Bailey's estate agents, we have used them for the past five years to rent out our property and they have dealt with any problems quickly and professionally. It can be very daunting renting out a property for the first time but they have guided us through the process and dispelled any concerns we may have had....
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Was this helpful? Yes
Apr 18,2017
Minithumbup
Emma Bailey
Joanna Reilly
By: 'Andy'
Apr 18,2017
0 people found
this helpful
All the staff that we dealt with were very efficient, professional and prompt in replying to any queries raised and we would have no hesitation in recommending their services....
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Comment on agent fees
In line with market rates
Was this helpful? Yes
Mar 02,2017
Minithumbup
Kayleigh Jackson
By: 'GWhelan'
Mar 02,2017
0 people found
this helpful
As first time renters we were a bit daunted with the task ahead but we needn't have worried because Bailey's Estates made everything so easy and straightforward. We can't thank Kayleigh enough for all her help and for being on hand to answer our endless questions. Thanks to all the team!...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 24,2017
Minithumbup
Emma Bailey
Kayleigh Jackson
By: 'TMcDonald'
Feb 24,2017
0 people found
this helpful
This is the second time we have used Bailey Estates to source a tenant and on both occasions have been excellent. Communication was good an frequent and information was sent and responded to quickly. I also have confidence in the valuations and fact that they source good tenants....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 20,2017
Minithumbup
Emma Bailey
Kayleigh Jackson
By: 'James Wood'
Feb 20,2017
0 people found
this helpful
The team at Baileys were very helpful from start to finish, I would highly recommend them to anyone. They dealt with any enquiry I had promptly and professionally and made the whole process smooth....
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Was this helpful? Yes
Feb 10,2017
Minithumbup
Kayleigh Jackson
Joanna Reilly
By: 'Hayley'
Feb 10,2017
0 people found
this helpful
This was our first move and the staff have made this such an easy transition into our brand new home. They provided all the information needed to get us into our place as quickly as they could. The girls were fabulous with us and we can't thank them enough!...
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Comment on agent fees
Well priced
Was this helpful? Yes
Feb 03,2017
Minithumbup
Joanna Reilly
Kayleigh Jackson
By: 'Keith Russell'
Feb 03,2017
0 people found
this helpful
I used Bailey estates to let my property. This is the first time I have let a property and I found the service incredibly informative , helpful, friendly and efficient. I would not hesitate to recommend Bailey Estates as a lettings agent. Thankyou Joanna, Kayleigh , Nigel and Emma....
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Was this helpful? Yes
Jan 25,2017
Minithumbup
Emma Bailey
Kayleigh Jackson
By: 'Tim Wright'
Jan 25,2017
0 people found
this helpful
We used Bailey's for a 'tenant find only' service for one of our houses to let. The particulars produced were of excellent quality and within a couple of weeks a suitable tenant identified and paperwork produced. Very professional service and quick to find a tenant. There was a bit of misunderstanding regarding what was and wasn't included in the fee but wasn't a significant problem. Very quick to respond to phone and email queries...
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Comment on agent fees
Reasonable for the service provided
Was this helpful? Yes
Oct 30,2016
Minithumbup
Kayleigh Jackson
By: 'Nick Higgs'
Oct 30,2016
0 people found
this helpful
Kayleigh Jackson has always been really helpful and professional when I've delt with her. I can instruct Kayleigh to list my properties for let knowing I can have peace of mind she'll do a great job. She understands my requirements and I can trust her 100% due to her understanding and reassurance. Baileys are a very professional agent with great staff all round I'd fully recommend them....
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Comment on agent fees
Perfect for my requirements
Was this helpful? Yes
Oct 24,2016
Minithumbup
Emma Bailey
Kayleigh Jackson
By: 'Paulashellly'
Oct 24,2016
4 people found
this helpful
I cannot recommend Bailey Estates highly enough. My property had been with another local letting agent for over 5 months and we had received no suitable applicants and put up with appalling customer service during that time. Contacting Bailey Estates was the best move I ever made! From the moment I made my initial phone call to them and spoke to Kayleigh, I was treated with utmost courtesy and professionalism. I have been kept up to date and informed of developments every step of the way. No...
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Comment on agent fees
There are slightly cheaper agents out there - but you most definitely get what you pay for with Bailey Estates
Was this helpful? Yes
Aug 11,2016
Minithumbup
Kayleigh Jackson
Emma Bailey
By: 'The Rimmers'
Aug 11,2016
0 people found
this helpful
The efficient and professional service provided by both Kayleigh and Emma at Bailey Estates has been nothing short of first rate. Suitable tenants for our property were found and vetted in super-quick time. We were extremely happy with the service provided to us and would not hesitate to recommend Bailey Estates to others....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Aug 09,2016
Minithumbup
Emma Bailey
By: 'Philip Bunting'
Aug 09,2016
0 people found
this helpful
We were selling a flat for a friend who had passed away. WE had it on the market with another Estate Agent for over a year with only three viewers. Immediately Bailey Estates took over we had a viewer on the first day and following this a stream of viewers until the flat was sold. We were extremely pleased with an amazing level of service, a company that constantly kept in touch with us and regular reviews. They were so professional in all that they did. FIVE STARS for everything. Thank you...
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Comment on agent fees
Fine- no problem- they got the job done effectively
Was this helpful? Yes
Aug 04,2016
Minithumbup
By: 'Kyle Walker'
Aug 04,2016
0 people found
this helpful
Excellent agent who provided a high quality service. Acted promptly to solve any queries I had by considering my opinion and also using their own intiative. Decisions were made quickly and effectively, and appropriate actions were taken to support all of my decisions. Substanially and consistantly worked to meet my pace in a positive and friendly manner. Well prepared and professional agent. Would very much recommend....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 10,2016
Minithumbup
Emma Bailey
By: 'Karin Downey'
Jun 10,2016
0 people found
this helpful
Gerry and I have used bailey Estates from day one when they opened in Birkdale. We have always found them professional, polite and always there to help. We would recommend Bailey's to everyone who needs a good estate agent to either sell or rent out their property and also at very reasonable fees. Keep up the good work guys!! Karin & Gerry Downey...
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Comment on agent fees
good
Was this helpful? Yes
Jun 08,2016
Minithumbup
Nigel Bailey
By: 'Val C'
Jun 08,2016
1 people found
this helpful
As a first time landlord I was unsure of letting procedures, but, I was very impressed with the efficient and professional way in which Nigel, and all of his staff have dealt with the letting of my property. It was on the market for less than a week and I have been pleased at the attention to detail and the on going care....
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Comment on agent fees
Was a tad confused regarding the 10% management fees and the finders fee. I did think it was one or the other but obviously misread the contract. Maybe it could be made clearer on the contract. It could be a little bit disconcerting if you find yourself in the position of having new tenants every six months making your annual rent a lot less than you were expecting, i.e in my case it would be over 800.00 less.
Was this helpful? Yes
May 30,2016
Minithumbup
By: 'Vicky S'
May 30,2016
1 people found
this helpful
Overall a very good and efficient service throughout the process, the team were flexible and helpful and i would have no hesitation in recommending them to friends and colleagues. Thank you for all your help and helping me find my new home....
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Comment on agent fees
Agents fees were less than expected.
Was this helpful? Yes
Apr 25,2016
Minithumbup
Emma Bailey
By: 'Chris'
Apr 25,2016
0 people found
this helpful
After numerous bad experiences with agents, Bailey Estates have gone a long way towards restoring my faith. Customers are treated like important people who matter. They are efficient, reliable, obliging, nothing is too much trouble. I was very reassured by the thorough reference and credit checking of potential tenants. If you are looking for an agent to find a tenant, I would definitely recommend them....
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Comment on agent fees
Reasonable compared to the competition
Was this helpful? Yes
Mar 10,2016
Minithumbup
By: 'Kris'
Mar 10,2016
0 people found
this helpful
We've never rented in the UK before and were unsure if the process. Jan helped us through it all and nothing was too much trouble, despite a delay getting references off our landlord abroad. Brilliant service I would definitely use again!...
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Comment on agent fees
Agents fees were so much cheaper than other agents we looked at!
Was this helpful? Yes
Mar 07,2016
Minithumbup
Emma Bailey
By: 'Paul W.'
Mar 07,2016
0 people found
this helpful
Jan and Emma whom I have dealt with over the years have provided a very good, efficient and professional service....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 12,2015
Minithumbup
Emma Bailey
By: 'Bethany and Paul'
Dec 12,2015
0 people found
this helpful
We have had many unpleasant and stressful dealings with letting agents previously so generally have low expectations of service and helpfulness when having to deal with them. I have found all the staff at Baileys incredibly friendly and professional throughout the entire process of renting the property we now live in. Jan ensured everything went smoothly in the application process and we were able to move in very quickly. I particularly enjoyed the moving in pack that was given with all the info...
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Was this helpful? Yes
Nov 27,2015
Minithumbup
By: 'Gordon Adlam'
Nov 27,2015
0 people found
this helpful
From start to finish in securing a tenancy from Bailey Estates was very friendly and very professional. Jan was exceptionally pleasant throughout and I got the feeling that nothing was too much trouble contrary to the experience I have encountered with another "well known" estate agents here in Southport. Everything was completed within a few days....
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Was this helpful? Yes
Nov 25,2015
Minithumbup
By: 'Luisa & Jay'
Nov 25,2015
0 people found
this helpful
We are first time landlords so really didn't know where to begin. Bailey estates were fantastic, Jan dealt with everything and kept us updated along the way, a tenant was secured after the property being up to let for less than a month - highly recommended, we will certainly be using them again in future...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Nov 23,2015
Minithumbup
Emma Bailey
By: 'MJ'
Nov 23,2015
1 people found
this helpful
As a first time landlord staff were extremely helpful in guiding me through the process and giving advice. Very professional in all dealings. I would recommend them to any prospective landlord....
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Comment on agent fees
Fees reasonable compared to other agents.
Was this helpful? Yes
Areas covered
  • PR8
  • PR9
  • PR4
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 91% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £177,000
  • Max: £620,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA TPOS NLA DPS




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
25 0 26 0 6 0 4 0 0 0
Emma Bailey Emma Bailey
Director
33 reviews

About Emma No description set View full profile
Hannah Stewart Hannah Stewart
Sales Negotiator
29 reviews

About Hannah Sales Negotiator working for Bailey Estates since April 2015. View full profile
Joanna Reilly Joanna Reilly
4 reviews

About Joanna No description set View full profile
Kayleigh Jackson Kayleigh Jackson
11 reviews

About Kayleigh No description set View full profile
Nigel Unknown - upload your photo Nigel Unknown
1 reviews

About Nigel No description set View full profile
Nicole Trowell - upload your photo Nicole Trowell
1 reviews

About Nicole No description set View full profile

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Fees

Sales fees are competitive and discussed at the time of valuation and market appraisal.

Lettings fees are competitive and discussed at the time of valuation and market appraisal
Last updated at 12:52 PM 28/05/2015 by Emma Bailey

Complaints Procedure

Bailey Estates hold a complaints procedure document which can be viewed through our Southport and/or Birkdale branch
Last updated at 2:06 PM 30/12/2014 by allAgents

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