London Road Southampton, Southampton, SO15
3.1/5, 21 reviews
52% recommended
77% sales valuation accuracy
87% sales fee satisfaction



Property Features

No company information

Opening Hours
Address

Austin & Wyatt
26 London Road
Southampton
Hampshire
SO15 2SE
023 8033 9911

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 77% 87% £70,000 £268,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 0 1 8 3 2 0 0 5
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“I would have higher professional standards th......”

Share on :
Mar 24,2024
Minithumbdown
By: 'Lucy'
Mar 24,2024
0 people found
this helpful
I would have higher professional standards than spending time to selling the working class house of that poor social benefit receiver who obviously won't buy another house. I would have higher professional standards than conducting a viewing in that back to brick and demolition site ...
read full review
Was this helpful? Yes

“I have just completed a purchase of a propert......”

Share on :
Nov 30,2023
Minithumbup
Neil
By: 'Chris'
Nov 30,2023
0 people found
this helpful
I have just completed a purchase of a property and the help they gave me was excellent, I couldn’t ask for better help. Biggest thank you to Neil and Maxine. Thank you all...
read full review
Was this helpful? Yes

“This is the worst Agency that I have dealt wi......”

Share on :
Mar 20,2023
Minithumbdown
By: 'Angueszla'
Mar 20,2023
1 people found
this helpful
This is the worst Agency that I have dealt with so far. Unprofessional. Never got back to me with answers to my questions. The property i was purchsing had an issue and they lied as to what the issue was, this came to light after ...
read full review
Was this helpful? Yes

“Had a lovely experience and we would highly r......”

Share on :
Dec 08,2022
Minithumbup
Gobind
By: 'Chanel and Robert'
Dec 08,2022
0 people found
this helpful
Had a lovely experience and we would highly recommend Gobind! As first time buyers he really made the whole process smooth and effortless. He is approachable and friendly, we couldn't have been happier. Thanks Gobind!...
read full review
Was this helpful? Yes

“Austin & Wyatt have recently sold our propert......”

Share on :
Jan 25,2022
Minithumbup
Daryl
By: 'Sue'
Jan 25,2022
0 people found
this helpful
Austin & Wyatt have recently sold our property in London Road, Southampton, the Executive Branch Manager is approachable and has a great personality and of smart appearance. He is professional and responded promptly. The team are very dedicated and have excellent Customer Service Skills and I ...
read full review
Was this helpful? Yes

“Very good service from Natalie Eustace found ......”

Share on :
Feb 10,2020
Minithumbup
Natalie
By: 'SABIE'
Feb 10,2020
1 people found
this helpful
Very good service from Natalie Eustace found a tenant for our flat very quickly.Freindly staff always on hand to answer any queries....
read full review
Was this helpful? Yes

“A very satisfied customer....”

Share on :
Aug 20,2019
Minithumbup
Scott
By: 'Cara'
Aug 20,2019
0 people found
this helpful
Studio flats can be hard to sell unless you get a cash buyer. However, Austin and Wyatt never gave up with my property and continued to find prospective buyers and arranged viewings at convenient times. Scott, Sarah and Simon were always available, responded to emails ...
read full review
Was this helpful? Yes

“Very happy...”

Share on :
Dec 28,2018
Minithumbup
Sarah
By: 'Cass'
Dec 28,2018
0 people found
this helpful
Selling our house was proving difficult and it had been on the market for 4 months with Purplebricks. It was on the market off the market and so on. Then Sarah knocked the door. She asked if she could help sell our house and gave us ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“My experience of Austin & Wyatt started reasonably well (with an ......”

Share on :
Jun 26,2017
Minithumbdown
By: 'SP'
Jun 26,2017
0 people found
this helpful
My experience of Austin & Wyatt started reasonably well (with an email out of the blue and follow-up phone call from Alan insisting that now was the right time to sell my property). Once my property went on the market, I received several viewings (some viewers ...
read full review
Comment on agent fees
High agent fees compared to local independent agents.
Was this helpful? Yes

“So disappointed with the service provided by this company. We ......”

Share on :
Oct 12,2016
Minithumbdown
By: 'A'
Oct 12,2016
1 people found
this helpful
So disappointed with the service provided by this company. We explained that white goods were essential for the rental property we were looking for. On viewing a property we were told that the white goods were included. Again before making an offer I asked that ...
read full review
Comment on agent fees
Too high for the level of service provided
Was this helpful? Yes

“I can honestly say I have never felt so let ......”

Share on :
Jan 23,2016
Minithumbdown
By: 'George'
Jan 23,2016
1 people found
this helpful
I can honestly say I have never felt so let down and mugged off by a company in all my life. Me and my girlfriend are renting for the first time and found a really nice house. We got all the way to paying in ...
read full review
What agent could do to change your mind?
The agents fees are ‚£300 which is reasonable, but trying to get that back is not reasonable especially when you have every single right to claim it back. It¢â‚¬â„¢s like trying to get back a single sweet from a miserable baby that is surrounded by millions of sweets.
Attached Filesnbsp;
Comment on agent fees
The agents fees are ‚£300 which is reasonable, but trying to get that back is not reasonable especially when you have every single right to claim it back. It¢â‚¬â„¢s like trying to get back a single sweet from a miserable baby that is surrounded by millions of sweets.
Was this helpful? Yes

“excellent sold on first day six offers for the asking ......”

Share on :
Oct 31,2015
Minithumbup
nick
By: 'manuel'
Oct 31,2015
0 people found
this helpful
excellent sold on first day six offers for the asking price in one day thank you all alan nick and tom...
read full review
Comment on agent fees
excellent
Was this helpful? Yes

“Quick, excellent service and always well informed about viewings. Always ......”

Share on :
Aug 03,2015
Minithumbup
By: 'Vim'
Aug 03,2015
0 people found
this helpful
Quick, excellent service and always well informed about viewings. Always happy to answer questions over the phone regarding feedback from property viewings. They managed to get me the asking price for the property when other agents had tried to get me to accept much lower ...
read full review
Was this helpful? Yes

“A rather variable experience - took a year to sell ......”

Share on :
Jul 28,2015
Minithumbdown
By: 'KS'
Jul 28,2015
1 people found
this helpful
A rather variable experience - took a year to sell property and eventually gave up and sent it to auction. During this time we dealt with a number of different office managers so there was a lack of continuity. Some were better at communicating progress (...
read full review
What agent could do to change your mind?
The fee seemed high initially but they probably earned it as the house was on the market for so long.
Attached Filesnbsp;
Comment on agent fees
The fee seemed high initially but they probably earned it as the house was on the market for so long.
Was this helpful? Yes

“We chose to sell our property through this agent because ......”

Share on :
Jul 28,2015
Minithumbup
By: 'PS'
Jul 28,2015
0 people found
this helpful
We chose to sell our property through this agent because we were impressed by the professional approach of Alan Woodhouse. They were excellent at keeping us informed and always returned calls promptly. We were happy with the number of viewings and the feedback we received. ...
read full review
Was this helpful? Yes

“This agent provided a professional service. They were very persistent ......”

Share on :
Jul 21,2015
Minithumbup
By: 'Mr'
Jul 21,2015
0 people found
this helpful
This agent provided a professional service. They were very persistent and diligent in their pursuit of a completed sale and helped ensure as smooth and efficient a process as possible. All information was accurate and communication was good....
read full review
Was this helpful? Yes

“Our experience with Austen and Wyatt was excellent. Alan was ......”

Share on :
Jul 10,2015
Minithumbup
By: 'Helen'
Jul 10,2015
0 people found
this helpful
Our experience with Austen and Wyatt was excellent. Alan was our main contact and gave us a first class service. In addition every other member of staff knew what was happening with the sale, so the continuity was faultless. Everyone was professional, polite and friendly, ...
read full review
Was this helpful? Yes

“A very disorganised branch with a very high staff turnover. ......”

Share on :
Jun 02,2015
Minithumbdown
By: 'Unhappy'
Jun 02,2015
0 people found
this helpful
A very disorganised branch with a very high staff turnover. Not helped by the accounts dept being located in India, tenancies being dealt with by a department in the Midlands and an IT system which is constantly crashing. Trying to get queries resolved is very ...
read full review
Was this helpful? Yes

“I would really like more space to write my review ......”

Share on :
May 27,2015
Minithumbdown
By: 'mitch'
May 27,2015
1 people found
this helpful
I would really like more space to write my review as they are not nice people to deal with and go back on their promises and frankly are out to make as much money as possible.Their caring approach even goes as far as telling ...
read full review
Was this helpful? Yes

“Worst estate agents ever! Just gone through a month long ......”

Share on :
Apr 21,2015
Minithumbdown
Bobbi
By: 'MH'
Apr 21,2015
2 people found
this helpful
Worst estate agents ever! Just gone through a month long process in buying my first flat. They told me my offer had been accepted and even though I had my mortgage agreed in principle, they insisted I met with their onsite mortgage broker Bobbi. I ...
read full review
What agent could do to change your mind?
Respond to emails and phone calls! They are rude and incompetent. Do what they said they were going to do - if they are finding out mortgages for you and looking at insurance, actually come back to the customer.
Attached Filesnbsp;
Was this helpful? Yes

“Firstly, to give this context, I'm a serious buyer willing ......”

Share on :
Dec 31,2013
Minithumbdown
By: 'azza'
Dec 31,2013
0 people found
this helpful
Firstly, to give this context, I'm a serious buyer willing to make a good offer - not a time-waster. I'm chain-free, hold a mortgage agreement in principle and could move as quickly or slowly as the seller requires - surely quite a good prospect? Austin & ...
read full review
What agent could do to change your mind?
Don't cancel viewings at the last moment. Offer an alternative date if you must cancel, rather than just an "oh well" and shrug of shoulders. Send details when you have promised to do so. Follow up viewings properly - send through full details and find out if we're interested in proceeding with a purchase. Don't mislead people about whether a property is or isn't available. If it's off the market, remove it from your website.
Attached Filesnbsp;
Was this helpful? Yes
By: azza
Jan 17, 2014
View all comments (1)
The property has now been removed from the market, so my suspicions on this last point were probably wrong. Unfortunately, AllAgents ignored my request to withdraw or edit the review. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Austin & Wyatt, Southampton SO15 2SE



Find the Best Agent to
Sell or Rent Your Home