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Atwell Martin

2 New Road Chippenham
Wiltshire
SN15 1WJ

01249 449815

Apr 30,2016
Minithumbdown
By:
Apr 30,2016
1 people found
this helpful
Went through Atwell Martin as my friend worked there. Managed to get a good fee, however since we have been with them approx 2 years they over price all maintenance work. We had tenants at one stage and they left their ikea boxes in the garage and also a bit of the fibreglass was hanging down. They want to charge us £250 to clean it all out. My husband and I went to investigate and we managed to get it cleaned out in half a day! They continue to carry out work and repairs without any autho...
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Apr 10,2014
Minithumbdown
By:
Apr 10,2014
2 people found
this helpful
My principal concern is the costs of repairs, which have been crippling me. I have no reason to doubt that the work needed doing - or evidence that it was done badly - but their contractors seem to charge way beyond the going rate. There have been some outrageous costs, such as GBP804 to replace a washer/dryer. I have contacted several letting agents to ask how much they would charge and they awere all astounded at that cost. Complained to director but he does not seem to care. I\'m in the proce...
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What agent could do to change your mind?
Maintenance companies will often inflate their costs expecially if they think that the landlord wil not even notice or care. Atwell Martin should aim to to get vaue for money for their client (the landlord). It takes jsut two minutes to Google and find our the going rate for white goods. They are lazy in the extreme making no effort to ensure quote is reasonable. This is the reason I am leaving them. If they gave evidence of challengin their maintenance companies I might reconsider. However, every alternative letting agent I have contacted so far has lower charges, so they\'d probably have to lower their charges a little to keep me.
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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