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Atkinson McLeod

181-183 Kennington Lane Kennington, London
Greater London
SE11 4EZ

020 7840 3205
Website not available

Properties for Sale
Properties to Rent

“ ABUSIVE AND AGGRESSIVE... ”

May 11,2018
Minithumbdown
By: 'JH'
May 11,2018
1 people found
this helpful
WOW- Where do I start. I had the misfortune of being abused by Sofia Santos, from this terrible agency. It all started because they were listing a property online which (of course) was not available due to the tenant renewing (they then didn't take ...
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Comment on agent fees
any fees would be worthless as they are useless
Was this helpful? Yes
Oct 20,2017
Minithumbdown
By: 'Hannes Holst'
Oct 20,2017
5 people found
this helpful
* unanswered Emails, lies on the phone, ... In our specific case, they also failed to communicate with the landlord about the furniture which has been removed by them (it has been accepted in the offer to remove a couple of pieces of furniture). End of the ...
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Comment on agent fees
Typical London Agent Fees.
Was this helpful? Yes
Sep 14,2017
Minithumbup
By: 'Orlando H'
Sep 14,2017
0 people found
this helpful
Ieva, is not just one in a bottle, she is an exceptional letting agent, who uses her natural skills set, to ensure that both tenent and landlord are happy with the final outcome. I have never really prasied a letting agent before now, however Ieva, ...
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Comment on agent fees
Happy with fees, Ben had already done the very fair nogotiations of fees before hand.
Was this helpful? Yes
Aug 04,2017
Minithumbdown
By: 'Gavin'
Aug 04,2017
3 people found
this helpful
An estate agent should be acting on behalf of the landlord and have authority to present the property for viewing otherwise they will waste everyone's time making appointments that they are unable to honour. In my case, I cycled across London in my lunchtime to ...
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Was this helpful? Yes
Jan 06,2017
Minithumbup
By: 'Jon'
Jan 06,2017
0 people found
this helpful
Paul did a great job managing our apartment sales and got us to our asking price, managing a detailed negotiation....
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Comment on agent fees
good - perfectly reasonable in the market
Was this helpful? Yes
Dec 01,2016
Minithumbup
By: 'Stephen'
Dec 01,2016
0 people found
this helpful
As a landlord, I have been with Atkinson McLeod for around four years. I have found Ben McLeod to be tremendously helpful in finding exactly the right tenants - young professionals - for my Kennington property. His market evaluation and suggestions for presentation have always ...
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Comment on agent fees
Fees are about average.
Was this helpful? Yes
Nov 23,2016
Minithumbup
By: 'Iris'
Nov 23,2016
0 people found
this helpful
I found through out the sale of property Rosemary was very perdistant in finding buyers for the property that i was selling even although sometimes i was not acommandating her smile and pleasant attitude helped thanks rosey...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 14,2016
Minithumbup
By: 'Jessica Halstead'
Nov 14,2016
0 people found
this helpful
Rosemary is ABSOLUTELY BRILLIANT. I am a property developer with a lot of experience searching for properties and working with estate agents and I have found Rosemary to be highly professional, straightforward, well-prepared for every viewing and an absolute pleasure to deal with. She listens ...
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Comment on agent fees
N/A
Was this helpful? Yes
Sep 07,2016
Minithumbdown
By: 'SoDissapointed'
Sep 07,2016
4 people found
this helpful
If I could give this Agency a "zero star," I would. This has been one of the most grueling processes of my life, almost as bad as getting a UK Visa! Coming from New York, I am used to fast-paced efficiency. When you ...
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Was this helpful? Yes
Apr 07,2016
Minithumbup
By: 'Pam'
Apr 07,2016
0 people found
this helpful
Paul and Rosemary were the estate agents for a property that I've recently bought. When I was house hunting, I viewed around 30 to 40 properties and dealt with a large number of estate agents. Paul and Rosemary were absolutely the best agents I came across in ...
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Comment on agent fees
I dealt with this agent as the buyer so I am not aware of their fees
Was this helpful? Yes
Apr 06,2016
Minithumbup
By: 'Kirtley'
Apr 06,2016
0 people found
this helpful
Really pleased with the service we received from Rosie and Paul for the sale of our Kennington flat. They were always helpful and helped guide us through the process....
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Comment on agent fees
We negotiated a very competitive rate, that the other local agents couldn't beat.
Was this helpful? Yes
Mar 14,2016
Minithumbup
By: 'Maureen from Hampton'
Mar 14,2016
0 people found
this helpful
From Paul`s first visit giving a valuation to Rosie`s regular and helpful updates I found this company to be extremely professional. They were pro-active and together with the solicitor, achieved a very swift completion....
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Comment on agent fees
Fees were what we expected.
Was this helpful? Yes
Jan 13,2016
Minithumbdown
By: 'Matt Stafford'
Jan 13,2016
0 people found
this helpful
In short, terrible communication, impossible to get hold of anyone*. Ultimately held my money for over a week with no communication and have left me personally in a very tricky housing situation - would not recommend! It all seemed to going well when ** showed my ...
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Comment on agent fees
Fees looked okay
Was this helpful? Yes
Nov 16,2015
Minithumbup
By: 'Anna'
Nov 16,2015
0 people found
this helpful
Ryan was very polite, supportive, understanding and helpful. Great customer service and he often went out of his way to make sure our needs were met as quickly as possible. Thanks, Ryan!...
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Was this helpful? Yes
Nov 06,2015
Minithumbup
By: 'Martina'
Nov 06,2015
0 people found
this helpful
We were looking for a flat for days, but no one called us back, since Ryan offered us this nice property and he provided a very good service! We were really happy to deal with them, serious young professionals! 5 stars customer service, good job guys :...
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Was this helpful? Yes
Nov 06,2015
Minithumbup
By: 'SR'
Nov 06,2015
0 people found
this helpful
Ryan was very considerate and helpful. We got delayed but he waited for us and showed us the property in a professional manner. Good job....
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Was this helpful? Yes
Oct 26,2015
Minithumbup
By: 'JayC'
Oct 26,2015
0 people found
this helpful
Kwesi was professional and was always attentive when we needed him....
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Was this helpful? Yes
Sep 22,2015
Minithumbup
By: 'Paul'
Sep 22,2015
0 people found
this helpful
I was using Atkinson McLeod to look for an appropriate apartment as a tenant. Jessica showed a number of different apartments and was very friendly, helpful and honest - really the thing you would want, but rarely get from an agency. Thank you!...
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Comment on agent fees
In the end a friend rented out his apartment to me.
Was this helpful? Yes
Sep 18,2015
Minithumbup
By: 'Christophe dentamare'
Sep 18,2015
0 people found
this helpful
Ben has been very helpful throughout the process did an amazing job with us we definitely will recommend Ben to our friends looking for a property to rent....
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Was this helpful? Yes
Jul 04,2015
Minithumbup
By: 'Ben Shaw'
Jul 04,2015
0 people found
this helpful
Very enthusiastic and experienced agent who marketed and presented the property very well and were very prompt in all that they did....
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Comment on agent fees
Their are a lot of optional fees in the terms and conditions.
Was this helpful? Yes
May 26,2015
Minithumbdown
By: 'Shirine'
May 26,2015
0 people found
this helpful
This agency is awful. They pay no attention to detail, they are sloppy and they are too busy to properly mange any of their properties or appropriately deal with their transactions. Service is rude, ineffective and the staff are very inexperienced. Their admin fees of ‚&...
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Was this helpful? Yes
May 14,2015
Minithumbup
By: 'Alexis'
May 14,2015
0 people found
this helpful
Ryan was really helpful when I was having trouble securing a reference from my landlord. He really cared about knowing that we were the right tenants for the house and doing everything in his power to secure it for us. Thank you Ryan!...
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Was this helpful? Yes
May 14,2015
Minithumbup
By: 'Zoe Henry'
May 14,2015
0 people found
this helpful
When I found out I was going to have to move out of my current property, I started looking for a place immediately. I found a place in Brixton online that fit my criteria and called the agency. I spoke with Ryan and found out ...
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Was this helpful? Yes
May 12,2015
Minithumbup
By: 'Lee ML'
May 12,2015
0 people found
this helpful
Many thanks to the guys here, we were a very late entry to a property and they pulled out all the stops to get us into our new home under a very tight deadline. Hats off to them, can't recommend them enough!...
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Was this helpful? Yes
Apr 26,2015
Minithumbup
By: 'Don'
Apr 26,2015
0 people found
this helpful
The agent service was very helpful and attentive ,tenancy agreement was clearly explained , resulting moved in smooth Fast and swiftly ....
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Was this helpful? Yes
Mar 05,2015
Minithumbup
By: 'Flora'
Mar 05,2015
0 people found
this helpful
George was really helpful and guided us through the whole process. A very profesional agency. Totally recommend it! Thank you...
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Was this helpful? Yes
Mar 03,2015
Minithumbup
By: 'JMN8'
Mar 03,2015
0 people found
this helpful
Kwesi was excellent when we dealt with him. He was always on time and answered all of our queries thoroughly. He negotiated our price with the Landlord successfully and is genuinely a really nice guy. Very helpful and would recommend using again....
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Comment on agent fees
Agent\'s fees are always high and we accept that.
Was this helpful? Yes
Mar 01,2015
Minithumbup
By: 'Kimberley Bailey'
Mar 01,2015
0 people found
this helpful
The market climate has been so up and down, and with the additional stress of recently having a new born and toddler, we needed as much ease as possible. It helps when there is an extra element of customer service to those in sales and ...
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Was this helpful? Yes
Feb 12,2015
Minithumbdown
By: 'Marta'
Feb 12,2015
1 people found
this helpful
We are really unhappy with the unprofessional and poor service offered by this agent. He told us that the flat we saw will be fully furnished and we did the offer. After that we were told that if we wanted a sofa, then the rent ...
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Was this helpful? Yes
Jan 11,2015
Minithumbup
By: 'Bob'
Jan 11,2015
0 people found
this helpful
Ben McLeod the agent was superb, very professional and did the job. Also he was very patient with me and sought to resolve issues quickly and calmly. The Company's policy and attitude on return of commission when their tenant absconds lets them down otherwise they'd ...
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Comment on agent fees
Contractual conditions on return of commission if the claient introduced does a runner are grossly unfair and therefore probably not enforceable.
Was this helpful? Yes
Areas covered
  • SE11
  • Kennington, Oval, Stockwell
  • SW9
  • Brixton, Vauxhall, Battersea Rise
  • SW11
  • Elephant and Castle, Pimlico
  • SE17
  • SW1
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
79% customers were satisfied with fees 84% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £274,000
  • Max: £480,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
36 1 137 12 25 1 26 0 25 6

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 4:22 PM 20/01/2016 by allAgents

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