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    Sharon Cowan
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    Gemma Gibson
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    Danielle Cooke
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    Maggie Todhunter
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    Harriet Alliss
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    Hannah Stinga
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Atkinson & Keene

41 Queen Street Maidenhead, Slough
Berkshire
SL6 1NB

01628 635111

Nov 13,2014
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Nov 13,2014
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Harriet is no longer at Atkinson & Keene, she is now at Romans Head office as a property manager. Terrible customer service. Too lazy to manage her assigned properties, only able to produce excuses for not completing required work and give you attitude for disturbing her....
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Oct 28,2013
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Oct 28,2013
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We rented a house via Atkinson and Keene and were very disappointed with the service we got for the following reasons: - Incredibly expensive: between 2 to 3 times more expensive fees then their competitors. When we challenged that the answer we got was "times are hard, we need to pay ourselves" (!)... he could at least try to be reassuring and telling us that they were providing top quality service... but he didn\'t, and we now understand why: he would have had to lie... which leads ...
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Mar 15,2013
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Mar 15,2013
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Moving from Newcastle to an entirely new area was daunting and I initially tried my luck to find a suitable rental property with other agents. After feeling very dissapointed with the service I recieved, I was delighted to deal with Becky and Danielle at Atkinson and Keene. Both ladies were very professional and extremely helpful in finding me my perfect property. Most importantly, they were hones about what they thought personally- it was great to have someone else\'s opinion and knowledge ...
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Mar 09,2013
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Mar 09,2013
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I recently sold my flat in Maidenhead through Atkinson and Keane. I was particulalruy impressed by the enthusistic and positive appproach shown by David Ramon who sold the flat very quickly. He and his team provided an excellent service....
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Feb 20,2013
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Feb 20,2013
1 people found
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I had a very pleasant experience selling my house, always polite and helpful. As the house I was selling was vacant Davids staff were always helpful, showing potential buyers around. We had a great reponse from buyers and sold the house in the first week for the price that I wanted. Great service and would not hesitate in recommending Atkinson & Keene...
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Jan 27,2013
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Jan 27,2013
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I was firstly impressed with the professional and efficient manner that my inital queries were handled. Maggie was the only agent who came prepared with camera and forms and took photos of the property. This forethought was especially useful when it was time to advertise the property and I was out of the country. A&K advertised and secured a tenancy within a week which I thought was pretty impressive! since then, all my many questions have been swiftly and professionally dealt with by th...
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Dec 19,2012
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Dec 19,2012
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It was an absolute pleasure dealing with both Danielle and Becky. They kept us up to date on how things were progressing. It is not too much to say that they made us feel very welcome and comfortable at all times. They are very professional, polite and friendly. I would have no hesitation in recommending them to our friends....
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Dec 15,2012
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Dec 15,2012
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The sale of our property was in essence very straightforward. There were no major queries and everything progressed very smoothly. There were issues with other properties in the chain but they were resolved reasonably swiftly. We were kept up to date efficiently via Natalie Boyd at Romans who we found very helpful. We also used the recommended legal team at Manor Hall Law who were very proficient and their Case Tracker web site offering via which documents could be emailed and printed rather tha...
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Dec 12,2012
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Dec 12,2012
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I chose to appoint Atkinson and Keene when selling my property as they had been recommended to me by a friend. A&K provided a very professional and polished service for my sale. A number of buyers had been lined up prior to the property coming onto the market, and a sale was agreed within a week for a price that was 20% higher than the next highest valuation by a competing estate agent. The solicitor that I appointed was suggested by A&K, and was absolutely superb. As it happen...
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By: Tony Gibson, Director Residential Sales
Dec 13, 2012
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Dear SW, Thank you for taking the time to place a review and for your kind comments. We will always do our very best and thank you for having allowed us to be of service to you. We hope that we will have the opportunity of being of service to your again in the future.....
Nov 06,2012
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Nov 06,2012
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What started as a short, easy chain became a short, nightmare chain. Natalie Boyd, the Move Manager, did more than I could ever have expected to keep the chain together. She chivvied, cajoled, plagued and professionally advised the recalcitrant members of the chain and their less than speedy solicitors. She also kept me on an even keel, which may have been even harder. Without her support I would not have managed this move but would have given up. She is more than a secret weapon, she is an abso...
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Oct 01,2012
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Oct 01,2012
1 people found
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All the agents that I dealt with at this branch were fantastic but I have to say that Josh was just amazing. He made me feel like we were dealing with a friend yet he was so professional, thoughtful and kind. I have dealt with other estate agents lately from other companies and they were over pushy and unfortunately like the cliche estate agent you expect but Josh has changed my mind about the whole profession! He was an absolute pleasure to deal with and is a major attribute to Atkinson and Kee...
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Sep 25,2012
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Sep 25,2012
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A&K were very professional from the beginning, they gave a clear indication of what the market rent should be rather than an unattainable inflated figure. They made the whole process as easy as it could be and we would use them again....
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Aug 30,2012
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Aug 30,2012
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I have used Hannah at Atkinson & Keene for over 15 years and they have been excellent. I would thoroughly recommend them to any landlord. They are very professional and are excellent at securing high quality tenants....
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Aug 30,2012
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Aug 30,2012
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I have used Hannah at Atkinson & Keene for over 15 years and they have been excellent. I would thoroughly recommend them to any landlord. They are very professional and are excellent at securing high quality tenants....
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Aug 23,2012
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Aug 23,2012
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We used A&K to let out our first property. The help and support we received from Danielle Cooke has been excellent. For example: - A tenant was secured within 3 days at full asking price - We were guided as to what safety certificates, insurance etc we had to posses - A&K have corresponded with the tenant very well which makes outsourcing such tasks easier for me. - Landlord statements have all been received complete and on time (done by Sharon Cowen) - Despite a merging with Rom...
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Jul 10,2012
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Jul 10,2012
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We had been looking for a house in Maidenhead for about 6 months. We had dealings with nearly all agents in the area and only about 2 stood out. One of those was Atkinson Keene. Gemma Gibson would arrange viewings and then check in with us a couple of days later really figuring out what we wanted (we were picky). Gemma never gave up on us and would schedule us in last minute, ring us to see how we were doing, was always available for second viewings, gave impartial advice and advice when it matt...
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Jun 14,2012
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Jun 14,2012
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I have used Atkinson & Keene in Maidenhead more than one year and I have never seen such a great company . I am a Japanese , so my wife and I sometimes had language problems , but they did understand what we wanted to say and they always sorted out any problems within a few days which is a perfect. Danielle, Harriet , Hanna and many of A&K staff are very kind and supportive to us. I strongly reccomend Atkinson & Keene to someone who are looking for the property....
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May 03,2012
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May 03,2012
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Valued the property for letting, at a realistic market value, Sent the type of proposed clients as stated by ourselves. Secured the let for the asking price, in a short period of time Whilst this was going on, was actively seeking alternative properties for us to view with an option of securing a let. Ensured that finance issues were resolved promptly All the staff on the lettings team were helpfull, co-operative and worked hard to conclude the tenancy....
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Apr 27,2012
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Apr 27,2012
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Have used Atkinson + Keens in Maidenhead for many years in the letting of my flats.Hannah is a credit to the organisation, Always very helpful and diligent in selecting new tenants for me and solving any problems that may occure. I do recommend A+K to my friends for the very attentive service you get from Hannah and her team....
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Apr 27,2012
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Apr 27,2012
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Hannah has been more than just an agent to me. She has been a real supporter of me as a tenant and have at times been a real confident when I\'ve vented some frustration about the house I was renting. Two years ago the rental market took a dip and my equivalency of what the market was offering was heavily challenged. Hannah was able to negotiate my rent down by 18%. It is unfortunate that the landlord did not utilize the services offered by Atkinson Keene, as from my perspective it became in...
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Apr 25,2012
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Apr 25,2012
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All the staff at Atkinson & Keene ( Romans ) were excellent during the sale & purchase of our new property. We Had several problems during the sale and purchase of various houses but Gemma Gibson who was my main contact was very good and was never going to give up during this stessful time. if Gemma was not available when I telephoned she would keep all the other staff up to date and they could always answer my questions and then when available Gemma would follow up with a phone call...
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Apr 24,2012
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Apr 24,2012
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From initial contact with this Agent I was impressed by their can do attitude. I called last minute requiring a same day appointment which I received with their letting department. I was very impressed with their friendly staff; I was called and asked if I wanted to come earlier as they were free. This I did, my wife and I loved the property. we thought for 1 hour and placed an offer. This is when we met Gemma Gibson who was a very professional agent. Gemma was with us on our second viewing. She...
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Mar 15,2012
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Mar 15,2012
9 people found
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By far the worst company i have ever had the displeasure if delaing with . Knowingly let a property due for repossesion - Not there problem when the baliffs arrived Lied on many occasions anout work that would be carried out Transferred deposit back to wrong bank account Lied again and avoided calls Peter Fuller , a Director ? never calls back or responds to emails Staff highly self opinitiated and spend time failing to return calls , taking the piss out of there customers or shop...
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By: andrewb
Mar 19, 2012
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I have asked for this review to be removed, although my feelings are still the same . Joel Osbourne of Romans has offered me a solution which IÒ€ℒm sure I will find acceptable Without removing this review they wonÒ€ℒt continue to discuss any offer, so caught in a catch 22 situation. Unfortunately allagents will not let me remove without a fee being charged? So I am back to square one. If you do use Atkinson & Keene, make sure you keep recordings of all phone calls an....
Mar 13,2012
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Mar 13,2012
1 people found
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I found Atkinson & Keene to be hard working, dedicated and professional in all aspects of my dealing with them. They worked tirelessly to find me a second buyer quickly when my first buyer appeared to be pulling out. They acted in my best interests at all times and kept me up to date throughout. I could not recommend them highly enough. Without Gemma and her team my property would not have sold and my purchase would have fallen through. Thank you to all at Atkinson & Keene....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
8 0 3 3 6 0 4 0 0 0
Sharon Cowan - upload your photo Sharon Cowan
1 reviews

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Gemma Gibson - upload your photo Gemma Gibson
6 reviews

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Danielle Cooke - upload your photo Danielle Cooke
5 reviews

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Maggie Todhunter - upload your photo Maggie Todhunter
2 reviews

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Harriet Alliss - upload your photo Harriet Alliss
2 reviews

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Hannah Stinga - upload your photo Hannah Stinga
4 reviews

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Marni Appleton - upload your photo Marni Appleton
1 reviews

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Josh Phillips - upload your photo Josh Phillips
1 reviews

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Natalie Boyd - upload your photo Natalie Boyd
2 reviews

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Becky Marlow - upload your photo Becky Marlow
2 reviews

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David Ramon - upload your photo David Ramon
1 reviews

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David  - upload your photo David
1 reviews

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