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Aston Rowe

103 Churchfield Road Acton, London
Greater London
W3 6AH

0208 992 3600

Oct 06,2016
Minithumbup
By:
Oct 06,2016
0 people found
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Harry Hammonds made the buying of a property nothing less than a pleasurable experience, rather than one of stress. This was due to his easy going manner, experience and patience. For me, when buying a property it is very important not to feel pressured into making a rash judgement, especially on such an important decision which one could live to regret. Thankfully Harry was not only of great help but he did everything to make things go smoothly every step of the way. Allan Warren...
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Sep 27,2016
Minithumbdown
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Sep 27,2016
0 people found
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One of the worst agency I have dealt with. Totally unreliable, all in only for the money. Lazy staff. They asked me to arrange the inventory checkout which I was responsible only for the payment. After we agreed to the contract to rent the flat, the agent disappeared. Also, totally disorganised, every time I have asked them questions via email, they had to include at least 3/4 more people that weren't helpful at all....
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Comment on agent fees
The agent fees are totally unjustified for this agency.
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Sep 12,2016
Minithumbup
By:
Sep 12,2016
0 people found
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Top lad! Joseph is a delightful man to work with. Easy going, he gets what you are on about and he is always quick to respond despite being seriously busy man. All the other staff sat in the branch office are also very helpful. They even go to the extent of giving a bottle of water to an old (probably homeless) man and taking in a stray puppy on a saturday (until the owners found their pet)....
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Comment on agent fees
Agent fees is reasonable and is probably less expensive compared to other high street agents. The biggest drawback I see is AS trying to squeeze money in every tiny little way possible- like a 50p surcharge on card transactions which is always easier paying by card for larger transactions instead of the risk of carrying cash around.
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Sep 06,2016
Minithumbup
By:
Sep 06,2016
0 people found
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Joseph Smith worked very hard to secure me the rental I wanted for my family,he went that extra mile to get us the flat and I am very grateful as it saved us a lot of time as it was the first flat I had viewed. I highly recommend him and the team at Aston Rowe....
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Comment on agent fees
They were as expected.
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Aug 11,2016
Minithumbup
By:
Aug 11,2016
0 people found
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My husband and I recently rented a property in Acton through Aston Rowe. We dealt with Joseph Smith and found the whole experience to be very straight-forward and stress-free. Joseph found us a selection of really lovely properties to choose from and arranged a second viewing of our chosen property. He then negotiated a favourable moving date for us with the landlord and kept us updated throughout. He was very pleasant to deal with and made the whole process as painless as moving house can be! I...
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Comment on agent fees
Agent's fees are fine - the first time I feel that the agent has really earned them.
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Jul 28,2016
Minithumbup
By:
Jul 28,2016
0 people found
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Aithough the process of selling is stressful, I found Lauren, Darren and Charlie all very supportive and kind. Keeping me updated in all that was going on. And if I had any queries there was always someone that could answer me....
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Comment on agent fees
Fees were in line with other agents and I couldn't do their job.
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Jul 23,2016
Minithumbup
By:
Jul 23,2016
0 people found
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I cant say enough about Charlie. Handled my house sale quickly, professionally and kept me updated all the way. I wouldnt hesitate to use him or any of the team at Aston Rowe going forward....
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Comment on agent fees
Fees are fair and reasonable.
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Jul 21,2016
Minithumbup
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Jul 21,2016
0 people found
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Finding a rental property at short notice in an unfamiliar area can be somewhat tricky, particularly if you are half way around the world in Australia and you are having to rely on your better half to do all the work. Aston Rowe are clearly the dominant player in the area as far as rental properties go and its easy to see why. Communication from Ben was excellent throughout the process ensuring that the entire transaction went through seamlessly from our perspective. Ben was more than happy to p...
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Jul 21,2016
Minithumbup
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Jul 21,2016
0 people found
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We have just completed on a property in Acton and it wasn't a particularly easy process for various reasons. But I was so grateful having Harry and Darren steering us and negotiating for us to a positive outcome. They were both so calm and steady and had a real understanding of the situation. I felt that they always kept me updated and were really great at communicating issues and problems that arose. They had a personal touch whilst also always maintaining a professional manner and I found ...
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Comment on agent fees
good
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Jul 20,2016
Minithumbup
By:
Jul 20,2016
0 people found
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Both Sales and Lettings have been extremely helpful, easy to deal with, good communication, honest and upfront. Would highly recommend....
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Comment on agent fees
Fees are reasonable
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Jul 20,2016
Minithumbup
By:
Jul 20,2016
0 people found
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Met with 3 prospective agents regarding the sale of my flat. Following the process, it was clear that Aston Rowe were the market leaders for a reason. They knew the market, had a solid book of buyers, and gave constructive feedback on viewings. Charlie and Darren put in a lot of effort which resulted in a competitive bidding situation. Would certainly use them again....
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Comment on agent fees
Flexible on fees.
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Jul 14,2016
Minithumbup
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Jul 14,2016
0 people found
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I have never written a review before but after the outstanding service I received from Ben Adams I just had too. After losing one house due to a bad landlord reference from one of my flat mates, we had a very limited time to get a new one. Ben went above and beyond to deliver us a perfect flat in a perfect location. Because of Ben I have recommended this estate agent and I hope he get the recognition he deserves fro his service....
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Comment on agent fees
Good
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Jul 13,2016
Minithumbup
By:
Jul 13,2016
0 people found
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Joseph was very Professional and helpful. I told him what we were looking for, but we didn't expect that we would get everything we wanted in a flat. To our surprise he found a flat that ticked every single box. We are very happy living in our new flat....
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Apr 14,2016
Minithumbup
By:
Apr 14,2016
0 people found
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Lauren did a fantastic job helping us to buy our first home together. It wasn't without its stressful moments and Lauren always remained calm, positive and communicative. We really enjoyed working with her and would definitely recommend Aston Rowe to others....
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Mar 31,2016
Minithumbdown
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Mar 31,2016
0 people found
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now know was a cover for his absolute lack of knowledge of basic property law). Moreover, he is the smuggest little upstart I have ever had the displeasure of dealing with, in my 35 years of dealing with agents. I wouldn't trust this man to wash my car, never mind sell or let my property. Take my advice and steer well clear! Plenty of other reputable and decent agents in the area to give your business to!!...
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Mar 30,2016
Minithumbup
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Mar 30,2016
0 people found
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Having only a week available to find a new flat, panic ensued as my boyfriend and I desperately searched online listings for anything that might be remotely right. Eventually we came across the perfect place. After a quick email Joseph called me straight away, he told me everything there was to know about the property and the area- which was on the opposite side of London to where my boyfriend and I had resided for the past ten years and knew well- and he organised a viewing for the following da...
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Comment on agent fees
The fees are standard
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Mar 18,2016
Minithumbup
By:
Mar 18,2016
0 people found
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My experience with sourcing the perfect rental property was unsatisfactory, to say the least. With my very specific requirements (2 bed flat with a dog), which when amalgamated, was always going to prove difficult, even for the most experienced of estate agents. This initial experience was very shortly turned around, as soon as Jamie Fraser, from Aston Rowe, was appointed to my property search. From the outset his attitude and determination in sourcing the property I wanted was second to none. ...
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Feb 10,2016
Minithumbup
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Feb 10,2016
0 people found
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I have just bought my house through Aston Rowe - a bit of a rocky road but we got there in the end. Though engaged by the vendors Harry was very helpful to me and I found him personable and easy to deal with. He was sympathetic to my situation and did his best to smooth out problems and bring the transaction to a successful conclusion....
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Feb 02,2016
Minithumbup
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Feb 02,2016
0 people found
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Ours wasn't a straight forward transaction, emotions were running high on both sides and there was some fairly inept communication between solicitors and from other estate agents. Through all of this, Harry Hammonds was the one we could rely on. Without him, I think the sale would have fallen through. We very much appreciated his professionalism and warm manner and wouldn't hesitate to recommend Aston Rowe, as a direct result....
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Jan 27,2016
Minithumbup
By:
Jan 27,2016
0 people found
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The stuff was very kind and friendly. He gave me enough information and woking hard. I will definitely recommend this stuff to my Japanese friends!...
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Dec 07,2015
Minithumbup
By:
Dec 07,2015
0 people found
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We had an excellent experience working with Billy, Harry and Lauren to successfully sell our home. They were knowledgeable of the market and help guide the transaction through very smoothly. Highly recommended. Difficult to find such professional agents elsewhere, and they are lovely people as well. Couldn't do enough to help us and we rate them very highly....
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Dec 03,2015
Minithumbup
By:
Dec 03,2015
0 people found
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The sale of our house went very smoothly thanks to the help of Darren, Lauren and Harry. Darren Monks explained the process in detail and provided very close support and advice dealing with potential buyers. Darren and Lauren kept us fully informed during the long interval from sale agreement to exchange of contracts and helped speed things up. We are very happy to recommend them as they are extremely knowledgable about the area they practise in....
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Dec 03,2015
Minithumbup
By:
Dec 03,2015
0 people found
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I had an excellent experience with Daren Monk and Harry Hamonds and would highly recommend working with them to anyone in the future. Everything was well organised and I had no complications. Both Darren and Harry have been extremely helpful in the making of the entire process as smooth as possible. They were both quick to respond to email & messages. I would highly recommend the company as a whole and also each individual. Every one was professional/welcoming & friendly, one name that s...
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Dec 02,2015
Minithumbup
By:
Dec 02,2015
0 people found
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Aston Rowe provided excellent service and support throughout the buying process. All staff were professional and courteous throughout. The normal 'issues' associated with buying a property were proactively and pragmatically dealt with....
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Nov 26,2015
Minithumbup
By:
Nov 26,2015
0 people found
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Overall I had a very positive experience with Aston Rowe. They were very easy to deal with and helpful, though one person there did not return calls well enough. However, our main contact was very reliable and always communicated information well. At each stage of the process they were actively involved and worked hard to see things through, both for the vendor and for me as a buyer. I would be happy to recommend them....
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Nov 26,2015
Minithumbup
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Nov 26,2015
0 people found
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The property was valued and sold fairly quickly in a space of less then a month. Throughout the process I was kept informed of the progress of the long chain. I always manage to get hold of my agent easily if I needed to talk him. All staff members at Aston Rowe were polite and efficient in their dealings. I am very happy using them for the sales of my property and I would not hesitate to use them again in the future. Specially would like to thank my estate agent Harry Hammond for doing such a f...
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Comment on agent fees
Very reasonable
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Nov 17,2015
Minithumbup
By:
Nov 17,2015
0 people found
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We used Aston Rowe to sell our property and from the first contact were struck by the professionalism and integrity of its staff, in particular Harry. They delivered on everything they promised and even more. We had over 10 viewings the first week and 6 offers following that, this was due partially because it was a nice flat but also for a big part because of the people Aston Rowe brought around, every person was genuinely interested, they did not just bring people around to up the numbers. With...
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Oct 29,2015
Minithumbup
By:
Oct 29,2015
0 people found
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Harry was a very helpful agent. He knew what my requirements were and didn't waste time. He worked very hard with the vendor to get things moving quickly and settled my worries when I panicked about things falling through (as they had done with previous agents.) He was very clear and honest about everything and really helped to push things forward with both my solicitor and the vendor's solicitor. I would highly recommend using Aston Rowe as they know the area very well which means that they are...
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Oct 28,2015
Minithumbup
By:
Oct 28,2015
0 people found
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Harry was brilliant from the start, very enthusiastic. He regularly took viewers around my home and gave feedback after each viewing. Once the property was under offer he liaised between myself, the purchaser and both sets of solicitors. It made the whole process less stressful. I would recommend Aston Rowe, especially Harry, to anyone wishing to sell their property. The service was first class....
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Oct 23,2015
Minithumbup
By:
Oct 23,2015
0 people found
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Harry Hammonds was very friendly and really helpful. He helped us a lot giving some very good pieces of advise and he kept being available after the purchase went though helping us with minor problems and liaising with the seller. He even came to our flat to look at what looked like a problem (there was a problem, radiators where not working due to the fact that there was a timer we were not aware of). Just to conclude; I trusted him since the beginning and I was lucky to deal with him and the c...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 89% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £290,000
  • Max: £1,226,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
25 0 38 9 30 0 14 2 5 5
Luke Simpson - upload your photo Luke Simpson
14 reviews

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Billy Rowe - upload your photo Billy Rowe
15 reviews

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Eddie Roche - upload your photo Eddie Roche
9 reviews

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Margo Heathcote - upload your photo Margo Heathcote
1 reviews

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Johannes North Acton - upload your photo Johannes North Acton
1 reviews

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David Turner - upload your photo David Turner
4 reviews

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Harry Hammonds - upload your photo Harry Hammonds
20 reviews

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Kristina Bell - upload your photo Kristina Bell
2 reviews

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Natasha  - upload your photo Natasha
3 reviews

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Charlie Rowe - upload your photo Charlie Rowe
23 reviews

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Joseph Smith - upload your photo Joseph Smith
13 reviews

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Lucy Kirby - upload your photo Lucy Kirby
1 reviews

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jayson wicks - no image available jayson wicks
senior negotiator
1 reviews

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janet  - upload your photo janet
1 reviews

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Robert Samuels - upload your photo Robert Samuels
1 reviews

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Charlie Clarke - upload your photo Charlie Clarke
1 reviews

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Darren Monks - upload your photo Darren Monks
12 reviews

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Iona Hughes Onslow - upload your photo Iona Hughes Onslow
3 reviews

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Lauren Stevenson - no image available Lauren Stevenson
Assistant Sales Manager
9 reviews

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Harry Hammond - upload your photo Harry Hammond
1 reviews

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Darren  - upload your photo Darren
1 reviews

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Ben Adams - upload your photo Ben Adams
2 reviews

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jamie fraser - upload your photo jamie fraser
1 reviews

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Shanice Aird - upload your photo Shanice Aird
0 reviews

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