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    Danuta laskowska
No description available.
Aston Rowe

103 Churchfield Road Acton, London
Greater London
W3 6AH

0208 992 3600
Jun 02,2017
Minithumbup
Luke Simpson
Danuta laskowska
By: 'Olivia'
Jun 02,2017
0 people found
this helpful
I have always received good advice and support from Luke during any letting operation. Danuta is always helpful and go the extra miles to help any query...
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Was this helpful? Yes
May 31,2017
Minithumbup
Joseph Smith
By: 'iamrickgrant'
May 31,2017
0 people found
this helpful
Joseph is a star, and the nicest agent we dealt with during our house search by a country mile. He's approachable, makes the effort to listen to (and incorporate) your requirements, and values your time - not something I could say about the other estate agents we interacted with. I have been singing his praises to anyone who will listen, and I only hope he's still in the game when we next need a place!...
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Was this helpful? Yes
May 31,2017
Minithumbup
Joseph Smith
By: 'kaye elizabeth'
May 31,2017
0 people found
this helpful
Joseph was hands down the best agent we worked with during our flat search. He made us feel listened to and like he was actually trying to find us a place we wanted to live instead of trying to talk us into liking somewhere we were not interested in – absolutely invaluable qualities in an estate agent. He's also just a nice guy. Highly recommend him....
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Was this helpful? Yes
May 26,2017
Minithumbup
Joseph Smith
By: 'Storm Martini'
May 26,2017
0 people found
this helpful
Joseph is an approachable, friendly agent who made us feel comfortable about sharing our budget and what we were looking for. He responded to our emails within an hour and answered all of our questions with so much patience. Jospeh found us a place within two days of signing up to Aston Rowe's services, he made the it a painless, east process!...
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Comment on agent fees
I think the Agent's Fees were relevant to the service we received. I gladly paid the fees as the service was outstanding.
Was this helpful? Yes
May 18,2017
Minithumbup
Joseph Smith
Shanice Aird
By: 'ADG'
May 18,2017
0 people found
this helpful
Absolutely outstanding service!!! I would have give 6 stars if i could. A big thanks to Joseph Smith for ensuring us the property in 2 only days, and always available for any requests. The smoothest process in renting a property of my time being in London. Thanks again!...
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Was this helpful? Yes
May 13,2017
Minithumbup
Danuta laskowska
By: 'Burman'
May 13,2017
0 people found
this helpful
Very professional approach , always willing to help , we strongly recommend her for all our friends as she is bilingual. Very positive in every aspect, she respond very quickly to all our question and problems....
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Comment on agent fees
Good
Was this helpful? Yes
May 11,2017
Minithumbup
Joseph Smith
Iona Hughes Onslow
By: 'Simone'
May 11,2017
0 people found
this helpful
Absolutely amazing from them, they helped us to find our current place without any problems and especially looking good and actually cheap Joseph helped us to the choice, saying which one was the easiest one to take, cause we were in actually rush. Really amazing, thank you again...
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Was this helpful? Yes
May 11,2017
Minithumbup
Danuta laskowska
By: 'Anna'
May 11,2017
0 people found
this helpful
I was very impressed with Danuta, when I spoke with her most recently. She is very understanding and sympathetic in her grasp of the situation. I am therefore recommending her professional attitude to resolving matters at hand. She is definitely worth a five star rating from my experience. Best Regards, Anna Martin...
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Was this helpful? Yes
May 11,2017
Minithumbup
David English
By: 'Angela Squire'
May 11,2017
0 people found
this helpful
David English is the best Property Manager I have ever worked with and a key reason why I choose to work with Aston Rowe. I really appreciate the boutique personal service with all departments in one building and David is my key point of contact thoughout the year. David is always responsive and no problem is too big or small for David to sort out. I feel my property is in safe hands with David. David is hands on and solution orientated....
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Comment on agent fees
I believe represents value for money as I feel my property is taken care of and that David looks after my interests.
Was this helpful? Yes
May 10,2017
Minithumbup
By: 'Dinesh Ramahcandran'
May 10,2017
0 people found
this helpful
Excellent and prompt service by Aston Rowe, and their agents.I had a very smooth check-in as well as check-out with them....
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Comment on agent fees
Good
Was this helpful? Yes
May 09,2017
Minithumbup
Danuta laskowska
By: 'Hanna'
May 09,2017
0 people found
this helpful
Danuta is always very helpful, polite and professional. She gets out of her way to make sure client is happy and understand everything properly....
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Comment on agent fees
I think that fees are standard but service is better than elsewhere.
Was this helpful? Yes
May 09,2017
Minithumbup
Danuta laskowska
By: 'Martin'
May 09,2017
0 people found
this helpful
Danuta has helped me a lot to understand many things on my statement and she is always very nice, helpful and peasant on the phone and in person....
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Comment on agent fees
It is acceptable
Was this helpful? Yes
May 08,2017
Minithumbup
Joseph Smith
Shanice Aird
By: 'Matthew Hunt'
May 08,2017
0 people found
this helpful
Excellent service from this estate agent. Joseph always made himself available to talk on the phone and reply to e-mails. He was Very accommodating with late evening viewings to fit in with working schedules and no request was too much to pass onto the landlord for our needs. Friendly, efficient and really wanted to help. Shanice was incredibly fast with issuing out contracts and invoices which made everything easier to manage. Super straightforwaard and easy to deal with. Thanks for everything!...
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Comment on agent fees
The fees are expensive, especially when trying to pay for a months rent and a deposit, however, with the amount of help given and contact we had with Joseph and Shanice, the fees seemed worth it. From viewing the property to moving in, it was less than 4 weeks. Worth it.
Was this helpful? Yes
Apr 07,2017
Minithumbup
Eddie Roche
Billy Rowe
By: 'Richard Stevenson'
Apr 07,2017
0 people found
this helpful
I found Billy Rowe to be very transparent to deal with whilst purchasing a property they were marketing. His timely responses and market intelligence surrounding the Acton area were first class. I thank Billy for the honesty and integrity throughout the process....
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Comment on agent fees
good.
Was this helpful? Yes
Mar 23,2017
Minithumbdown
Lauren Stevenson
By: 'Anonymouos'
Mar 23,2017
3 people found
this helpful
I would not wish upon my biggest enemy to deal with this agency. Horrendous customer service, no care for the customers they represent. Below is our story: We have been contacted by Aston Rowe to see a flat in Chiswich. Great flat, decided to take it the next day. The communication with the agents seemed very dragged on and uncertain but we were rushed the whole time to pay fees and sign documents. Fast forward 3 weeks, we have signed a contract, paid FULL rent and FULL deposit, ALL the fees, w...
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Comment on agent fees
HORENDOUS
Was this helpful? Yes
Feb 13,2017
Minithumbup
Joseph Smith
By: 'Sara'
Feb 13,2017
0 people found
this helpful
We were speaking to a fair few of estate agents during our search for a new home and Joseph was the only estate agent that actually found us exactly what were looking for. He didn't waste our time with offers we all knew we could not match and got us an amazing deal on our current home. We actually did recommend Joseph to our old landlord and he secured a deal for that property also. I would 100% recommend him and Aston Rowe as an estate agency....
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Was this helpful? Yes
Feb 05,2017
Minithumbdown
Luke Simpson
By: 'Darrenp'
Feb 05,2017
1 people found
this helpful
Aside from the fact that they were trying to sell a property on which they had little knowledge, they had next to no expertise in the property field - surely this is their area of expertise? Not this bunch of charlatans! The constant bluffing, evasive answers to very straightforward questions relating to the property and general lack of customer service standards left me with a bitter taste in my mouth. As a local landlord (as well as a buyer) I would never dream of using this company such is th...
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Was this helpful? Yes
Jan 24,2017
Minithumbup
Joseph Smith
By: 'Stefan H'
Jan 24,2017
0 people found
this helpful
I was looking for a house the last week and I've called Joseph, in a matter of hours he called me back with some offers that he found for me, in the same day we went to see the properties (there where 4 houses) all of them looking good. He offered himself to take me to see all of them, that was really good because it saved me a lot of time. Joseph was a professional at all time. We were looking to move in 3 weeks and we have decided on the house that we liked on Friday afternoon and by Wednesday...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 06,2016
Minithumbup
Harry Hammonds
By: 'Allan Warren'
Oct 06,2016
0 people found
this helpful
Harry Hammonds made the buying of a property nothing less than a pleasurable experience, rather than one of stress. This was due to his easy going manner, experience and patience. For me, when buying a property it is very important not to feel pressured into making a rash judgement, especially on such an important decision which one could live to regret. Thankfully Harry was not only of great help but he did everything to make things go smoothly every step of the way. Allan Warren...
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Was this helpful? Yes
Sep 27,2016
Minithumbdown
jayson wicks
Iona Hughes Onslow
By: 'Donato'
Sep 27,2016
1 people found
this helpful
One of the worst agency I have dealt with. Totally unreliable, all in only for the money. Lazy staff. They asked me to arrange the inventory checkout which I was responsible only for the payment. After we agreed to the contract to rent the flat, the agent disappeared. Also, totally disorganised, every time I have asked them questions via email, they had to include at least 3/4 more people that weren't helpful at all....
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Comment on agent fees
The agent fees are totally unjustified for this agency.
Was this helpful? Yes
Sep 12,2016
Minithumbup
By: 'ashk'
Sep 12,2016
0 people found
this helpful
Top lad! Joseph is a delightful man to work with. Easy going, he gets what you are on about and he is always quick to respond despite being seriously busy man. All the other staff sat in the branch office are also very helpful. They even go to the extent of giving a bottle of water to an old (probably homeless) man and taking in a stray puppy on a saturday (until the owners found their pet)....
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Comment on agent fees
Agent fees is reasonable and is probably less expensive compared to other high street agents. The biggest drawback I see is AS trying to squeeze money in every tiny little way possible- like a 50p surcharge on card transactions which is always easier paying by card for larger transactions instead of the risk of carrying cash around.
Was this helpful? Yes
Sep 06,2016
Minithumbup
Joseph Smith
By: 'Penelope L.'
Sep 06,2016
0 people found
this helpful
Joseph Smith worked very hard to secure me the rental I wanted for my family,he went that extra mile to get us the flat and I am very grateful as it saved us a lot of time as it was the first flat I had viewed. I highly recommend him and the team at Aston Rowe....
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Comment on agent fees
They were as expected.
Was this helpful? Yes
Aug 11,2016
Minithumbup
Joseph Smith
By: 'Louise'
Aug 11,2016
0 people found
this helpful
My husband and I recently rented a property in Acton through Aston Rowe. We dealt with Joseph Smith and found the whole experience to be very straight-forward and stress-free. Joseph found us a selection of really lovely properties to choose from and arranged a second viewing of our chosen property. He then negotiated a favourable moving date for us with the landlord and kept us updated throughout. He was very pleasant to deal with and made the whole process as painless as moving house can be! I...
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Comment on agent fees
Agent's fees are fine - the first time I feel that the agent has really earned them.
Was this helpful? Yes
Jul 28,2016
Minithumbup
Darren Monks
Lauren Stevenson
By: 'PS'
Jul 28,2016
0 people found
this helpful
Aithough the process of selling is stressful, I found Lauren, Darren and Charlie all very supportive and kind. Keeping me updated in all that was going on. And if I had any queries there was always someone that could answer me....
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Comment on agent fees
Fees were in line with other agents and I couldn't do their job.
Was this helpful? Yes
Jul 23,2016
Minithumbup
Charlie Rowe
By: 'Obese Ballerina'
Jul 23,2016
0 people found
this helpful
I cant say enough about Charlie. Handled my house sale quickly, professionally and kept me updated all the way. I wouldnt hesitate to use him or any of the team at Aston Rowe going forward....
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Comment on agent fees
Fees are fair and reasonable.
Was this helpful? Yes
Jul 21,2016
Minithumbup
Ben Adams
By: 'Paul'
Jul 21,2016
0 people found
this helpful
Finding a rental property at short notice in an unfamiliar area can be somewhat tricky, particularly if you are half way around the world in Australia and you are having to rely on your better half to do all the work. Aston Rowe are clearly the dominant player in the area as far as rental properties go and its easy to see why. Communication from Ben was excellent throughout the process ensuring that the entire transaction went through seamlessly from our perspective. Ben was more than happy to p...
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Was this helpful? Yes
Jul 21,2016
Minithumbup
Harry Hammonds
Darren Monks
By: 'Sash'
Jul 21,2016
0 people found
this helpful
We have just completed on a property in Acton and it wasn't a particularly easy process for various reasons. But I was so grateful having Harry and Darren steering us and negotiating for us to a positive outcome. They were both so calm and steady and had a real understanding of the situation. I felt that they always kept me updated and were really great at communicating issues and problems that arose. They had a personal touch whilst also always maintaining a professional manner and I found ...
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Comment on agent fees
good
Was this helpful? Yes
Jul 20,2016
Minithumbup
Eddie Roche
Charlie Rowe
By: 'Kate'
Jul 20,2016
0 people found
this helpful
Both Sales and Lettings have been extremely helpful, easy to deal with, good communication, honest and upfront. Would highly recommend....
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Comment on agent fees
Fees are reasonable
Was this helpful? Yes
Jul 20,2016
Minithumbup
Charlie Rowe
Darren Monks
By: 'William'
Jul 20,2016
0 people found
this helpful
Met with 3 prospective agents regarding the sale of my flat. Following the process, it was clear that Aston Rowe were the market leaders for a reason. They knew the market, had a solid book of buyers, and gave constructive feedback on viewings. Charlie and Darren put in a lot of effort which resulted in a competitive bidding situation. Would certainly use them again....
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Comment on agent fees
Flexible on fees.
Was this helpful? Yes
Jul 14,2016
Minithumbup
Ben Adams
By: 'Nathan Jones'
Jul 14,2016
0 people found
this helpful
I have never written a review before but after the outstanding service I received from Ben Adams I just had too. After losing one house due to a bad landlord reference from one of my flat mates, we had a very limited time to get a new one. Ben went above and beyond to deliver us a perfect flat in a perfect location. Because of Ben I have recommended this estate agent and I hope he get the recognition he deserves fro his service....
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Comment on agent fees
Good
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
88% customers were satisfied with fees 84% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £290,000
  • Max: £8,300,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
31 1 47 10 30 0 15 2 5 5
Luke Simpson - upload your photo Luke Simpson
16 reviews

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Billy Rowe - upload your photo Billy Rowe
16 reviews

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Eddie Roche - upload your photo Eddie Roche
10 reviews

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Margo Heathcote - upload your photo Margo Heathcote
1 reviews

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Johannes North Acton - upload your photo Johannes North Acton
1 reviews

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David Turner - upload your photo David Turner
4 reviews

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Harry Hammonds - upload your photo Harry Hammonds
20 reviews

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Kristina Bell - upload your photo Kristina Bell
2 reviews

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Natasha  - upload your photo Natasha
3 reviews

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Charlie Rowe - upload your photo Charlie Rowe
23 reviews

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Joseph Smith - upload your photo Joseph Smith
21 reviews

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Lucy Kirby - upload your photo Lucy Kirby
1 reviews

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jayson wicks - no image available jayson wicks
senior negotiator
1 reviews

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janet  - upload your photo janet
1 reviews

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Robert Samuels - upload your photo Robert Samuels
1 reviews

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Charlie Clarke - upload your photo Charlie Clarke
1 reviews

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Darren Monks - upload your photo Darren Monks
12 reviews

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Iona Hughes Onslow - upload your photo Iona Hughes Onslow
4 reviews

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Lauren Stevenson - no image available Lauren Stevenson
Assistant Sales Manager
10 reviews

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Harry Hammond - upload your photo Harry Hammond
2 reviews

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Darren  - upload your photo Darren
1 reviews

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Ben Adams - upload your photo Ben Adams
2 reviews

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jamie fraser - upload your photo jamie fraser
1 reviews

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Shanice Aird - upload your photo Shanice Aird
2 reviews

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Danuta laskowska - upload your photo Danuta laskowska
5 reviews

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David English - upload your photo David English
1 reviews

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