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    Lois Howard
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    STEPHANIE HAZLEY
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    Sarah unknown
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    Roxanne Jordan
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    Mike Hynes
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    Elisa Young
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    Chris Bailey
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    Clare Bellman
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    Fiona Marla
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    Richard Tuffin
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    Lindsay Niederer
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    Sharon Aitken
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    Claire Puttock
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    Stephanie Walker
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    Ryan Letch
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    Stephaneie Walkers
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    Sarah Franklin
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    Gemma Merchant
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Aston Mead

28-30 High Street Weybridge
Surrey
KT13 8AB

01932 850030

Jul 28,2015
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Jul 28,2015
1 people found
this helpful
Aston Mead seem to be very disorganised and with clear lack of leadership. There is lack of communication between two offices Chertsey-Weybridge with each site telling you something different. We had to chase for keys, check in and out appt. etc. as no one would't come back to us and empty promises were given that someone will... We were very unhappy with Clare Bellman who treated us with lack of respect. Her rude attitiude and behaviour towards us was absolutely awful. No apologies from her! Co...
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Dec 17,2013
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Dec 17,2013
4 people found
this helpful
When I was looking for a property to rent they were very quick to show me the property , the check in was ok. I contacted them to put my notice and then everything become a completely disaster. They sent me a letter by email with the checkout day as a Sunday 8th December. On Friday 6th I called them to know who will be doing the checkout. Sarah King from Weybridge asked me to contact the landlady . On Saturday the landlady asked me to contact Aston Mead and there I was neglected with a key ...
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Nov 19,2013
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Nov 19,2013
2 people found
this helpful
I first saw the property on the internet. At first i was not aware that it was advertised by two agents. I contacted Aston Mead but the answering machine had somebody\'s private conversation instead of the ogm. I left a message in any case but nobody rang back. So i looked again at the internet and found another ad for the same house ( at a different and correct price) by john d wood. I phoned and made an appointment to view for later in the week. A few days later Aston Mead rang back and a...
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What agent could do to change your mind?
Nothing . This agent sums up everything thatis bad about agents. I would not use them if they were the only agent in the world.
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By: Ali
Nov 20, 2013
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We are sorry to read your feedback and would be very grateful if you could contact Charles Hesse, Director, on 01932 901108 to discuss this in further detail.....
Oct 11,2013
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Oct 11,2013
0 people found
this helpful
Agent did an excellent job in finding a rental which matched our brief at relatively short notice, she arrived on time for arranged meetings and was very helpful in her dealings with us....
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Aug 07,2013
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Aug 07,2013
0 people found
this helpful
I have now been dealing with Aston Mead for six years, my first point of call has always been Elisa Young who I have found to be very helpful and proffesional in finding tennants and looking for property to purchase for rental. I would have no hesitation in recommending Aston Mead to friends, I know of one who has rented a property in Weybridge with AM. I shall continue to use Aston Mead and hope the service remains at this level as confidence and quality is very important to a landlord. I ...
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May 04,2013
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May 04,2013
0 people found
this helpful
Aston Mead offered a level of service over and above all the other estate agents we contacted. Claire Puttock had an excellent knowledge of the local area and each property we viewed. She was regularly in contact with us and had many options available for us even suggesting alternatives we had not considered before. The aftersales service is also excellent with references and paperwork (Stephanie Walker) going through very smoothly and the property management team (Stephanie Hazley) are qu...
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Apr 16,2013
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Apr 16,2013
0 people found
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I have been renting properties for over 25 years - this is my 40th house move so I know a good experience when I have one! Claire and Stephanie have been my main contacts and they have always been professional, friendly and very supportive but i also appreciate they are part of a much larger team and everyone I have been in contact with has played their part well. Moving house as you can guess from the above is not a problem for me and neither do I find it stressful however this time it was d...
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Feb 20,2013
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Feb 20,2013
0 people found
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We was previously with Hodders and had over 65 viewings with no negative and dropping our price we didn\'t know why our property was not selling. We decided to use Aston Mead due to dealing with them in the past and they sold our property withing 2 weeks....
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Feb 14,2013
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Feb 14,2013
0 people found
this helpful
We are impressed with the prompt response we always receive from Stephanie Hazely, whenever we have had to contact her with any problems or queries. From our experience with other Agents, Stephanie exceeds our expectations....
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Dec 22,2012
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Dec 22,2012
0 people found
this helpful
The service we have received has been outstanding. Stephanie Hazley has been instrumental in doing all she can to smooth the process. She operates efficiently and is extremely professional. Communication throughout has been superb! I strongly recommend this company....
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Dec 13,2012
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Dec 13,2012
0 people found
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I have mostly spoke with Stephanie Hazley the most then the other but I\'ve found her to be lovely, understanding and quick on the ball to helping in situations when there has been a problem in the flat. I have used other estate agents in the past and round Aston mead to be the best. Polite, friendly and gets the job done. I would highly recommend them to anyone....
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Nov 29,2012
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Nov 29,2012
0 people found
this helpful
I have used Aston Mead and Elisa Young for lettings on two properties that I own over several years. I initially used them along with a couple of other agents but judged Aston Meads performance to be far better than their local competitors. For that reason I have used them as sole agents for the last couple of years. In all my dealings with Aston Mead I have found them helpful, efficient and reliable. Elisa Young in particular has offered sound advice on several occasions. have no hesitation...
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Nov 23,2012
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Nov 23,2012
0 people found
this helpful
We have worked with Stephanie for the past two years and have been extremely pleased with her efforts any time we have had an issue which needed attention. She is efficient, professional, and personable. She has always been a delight with which to work and an advocate on our behalf. We have heard unfortunate stories from others about property managers from other companies. Aston Mead\'s Stephanie Hazley is an excellent property manager! We would highly recommend her to others....
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Nov 22,2012
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Nov 22,2012
0 people found
this helpful
Any dealings I have had with Aston Mead to date have been excellent. My main contact is Stephanie Hazley, who has always dealt with any problems in a very prompt, professional and friendly manner! I can strongly recommend using their services....
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Nov 06,2012
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Nov 06,2012
0 people found
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I found that the service offered was professional and efficient. The property was sold at auction - a process that I was not familiar with. However, the advice I received enabled me to arrive at the best solution for this property. I consider that good communication is key to this process and I felt that Sharon was particular good at keeping us informed and in the loop.Her professional colleagues Clive and Adam played the major part in reaching a satisfactory completion. on the final sale. I wo...
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Oct 22,2012
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Oct 22,2012
0 people found
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Aston Mead acted and performed in a highly professional and industrious manner throughout the process. They provided regular updates; constant encouragement, assistance and support; and considered advice. As always the proof of the pudding: they delivered 11 viewings and 3 serious offers within 8 weeks of the property going on market - and its sale was concluded within 4 months at what I believe to be a realistic and reasonable price. All in all a job well done - and nice people to do business...
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Sep 07,2012
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Sep 07,2012
0 people found
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Agent marketed and let unfurnished property after showing to numerous potential tenants. Organised electricity and gas safety certificates, energy performance certificate, inventory and condition survey and carpet cleaning on our behalf. Drew up tenancy agreement and manges the property. All undertaken efficiently; the letting process took about two months from placing on the market to tenant moving in. All staff with whom we dealt were friendly and efficient. The rental achieved was slightly h...
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Aug 09,2012
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Aug 09,2012
0 people found
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Ive just moved into a house we rented through Aston Mead and am taking the very unusual (for me) step of writing an online review as the standard of service we received throughout was of such a high standard. Efficient and professional throughout. The administration and reference process was dealt with very professionally and efficiently, I contacted Holly on numerous occasions with various questions and queries and she was always very prompt, friendly and efficient in replying, and would alw...
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Jul 29,2012
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Jul 29,2012
0 people found
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Aston Mead provide excellent and regular communiction. They maintain a close eye on my property and keep me informed of potential and immediate concerns. At the end of a recent unsatisfactory tenancy, the Aston mead member of staff asigned to my porperty kept me informed of all stages of the termination, deposit recovery and offered advise if requested. Aston Mead found a new tenant for my property and to date there have been no concerns....
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Jul 23,2012
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Jul 23,2012
0 people found
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After my tenants served their notice, I put my property on the market with serveral agents in the local area, however after endless viewings and many phone calls about the marketing, I still found myself with a void period. In a last attempt to find a tenant I called Aston Mead Walton office to see if they could help. They came round that next morning, took prictures to put on all the websites and had 4 viewings booked for the next day. My property was let within 24 hours and the new tenants mov...
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Jul 23,2012
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Jul 23,2012
0 people found
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I have been renting out my property since 2006 and during that time Aston Mead have exclusively been responsible for finding tenants for me. I have always found them, and in particular, Elisa young, to be extremely efficient and I am delighted with their service. I have always had excellent tenants due to their diligence in ensuring that tenants/landlords and properties are expertly matched.. I would recommend them highly....
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Jul 22,2012
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Jul 22,2012
0 people found
this helpful
Stephanie is always available when I need her and is always extremely helpful when I have any problems, they are seen to at once! When anything goes wrong ( like the Central Heating) it is dealt with as fast as possible. My new oven was fitted within days when the old one stopped working. Stephanie cares about her tenants....
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Jul 22,2012
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Jul 22,2012
0 people found
this helpful
Aston Mead re-let this property for us within 24 hours, at an increased rent and exactly as per their market appraisal. The entire transaction was trouble-free, being well administered and professional throughout. We recommend them highly....
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Jul 19,2012
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Jul 19,2012
0 people found
this helpful
As a property developer/landlord I have used Aston Mead from their conception as my sole letting agent. They are most professional with delightful helpful staff who will Always go that extra mile to make things happen and keep me fully informed at all times. WELL DONE TO YOU ALL, KEEP UP THE GOOD WORK. Top Marks 10 out of 10...
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Jul 16,2012
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Jul 16,2012
0 people found
this helpful
From the initial viewing of the property at short notice with Mike to the details around the tenancy and the finalising of the terms and now into the Property management aspect of the dealings with Aston Mead, they have been true professionals and very helpful and accomodating. We have been pleased with the service and the timely responses from our property manager. Unforeseen issues have meant more contact than expected and our contact has always been on hand to help and drive things throug...
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Jul 08,2012
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Jul 08,2012
0 people found
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I\'ve lived at Bentley Place for over two years. I have found Aston Mead to be excellent in dealing with me and resolving issues as quickly and efficiently as possible. I\'ve had terrible trouble with my boiler and although it took a while to sort out, it certainly wasn\'t at fault of Aston Mead. Stephanie offers a first class service and is a great asset to Aston Mead....
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Jul 04,2012
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Jul 04,2012
0 people found
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Whenever there is a fault in the house which is the responsibility of the Landlord to fix , Stephanie Hazley is always both pleasant, helpful and very prompt in initiating speedy remedial action. It\'s a pleasure to do business with her....
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Jul 04,2012
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Jul 04,2012
0 people found
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I would highly recommend this agent as despite numerous problems with my move in they dealt with it in a professional and efficient way. I also have had a few heating issues in the winter and was shocked to hear my property manager who covered my area had gone on holiday but Sarah Peace who i understand is the head of property management stepped up to the plate to provide an excellent service which she saw through to completion. I also found the accounts department to be refreshingly helpf...
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Feb 20,2012
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Feb 20,2012
5 people found
this helpful
Where's the zero star option? All the negative comments here are roundly seconded. I've has the misfortune to rent through Aston Mead twice. After the experiences the first time I said never again. However, against my better judgement and due to lack of time and lack of property choice a few years later, I had no choice but to use them again. I am another person who also had problems and complications using their 3rd party referencing agency. I also was subject to the pointless, unnecessar...
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Jan 10,2012
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Jan 10,2012
9 people found
this helpful
Uninterested telephone manner. This place is a 'computer says no' place where you are unlikely to see any common sense being applied. They were very unhelpful when attempting to get a release of deposit and didn't seem to care one jot. They may have been applying the letter of the law, but, strangely, were unable to remember phonecalls and did nothing to help out when the landlord hadn't sent a response (which they apparently had done...the case of the conveniently 'lost' email). Thankfully ...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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From Landlords From Tenants From Vendors From Buyers Other
8 0 15 4 3 0 0 0 0 2
Lois Howard - upload your photo Lois Howard
11 reviews

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STEPHANIE HAZLEY - no image available STEPHANIE HAZLEY
Property Manager
8 reviews

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Sarah unknown - upload your photo Sarah unknown
1 reviews

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Roxanne Jordan - upload your photo Roxanne Jordan
4 reviews

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Mike Hynes - upload your photo Mike Hynes
2 reviews

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Elisa Young - upload your photo Elisa Young
5 reviews

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Chris Bailey - upload your photo Chris Bailey
1 reviews

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Clare Bellman - upload your photo Clare Bellman
4 reviews

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Fiona Marla - upload your photo Fiona Marla
1 reviews

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Richard Tuffin - upload your photo Richard Tuffin
2 reviews

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Lindsay Niederer - upload your photo Lindsay Niederer
1 reviews

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Sharon Aitken - upload your photo Sharon Aitken
1 reviews

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Claire Puttock - upload your photo Claire Puttock
2 reviews

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Stephanie Walker - upload your photo Stephanie Walker
2 reviews

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Ryan Letch - upload your photo Ryan Letch
0 reviews

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Stephaneie Walkers - upload your photo Stephaneie Walkers
1 reviews

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Sarah Franklin - upload your photo Sarah Franklin
2 reviews

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Gemma Merchant - upload your photo Gemma Merchant
1 reviews

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