50% sales valuation accuracy
50% sales fee satisfaction
67% lettings valuation accuracy
50% lettings fee satisfaction
No company information
...left to get your reviews in for the
2019
Estate & Letting Agent Awards
Latest Reviews
8th Mar 2015
reviewed by 'KUSH'
15th Feb 2015
reviewed by 'Mandy'
29th Jan 2015
reviewed by 'Elizabeth Webb'
28th Jan 2015
reviewed by 'Ash Buttachi'
7th Jan 2013
reviewed by 'Sandra'
10th Dec 2012
reviewed by 'waltonbuyer'
Opening Hours
Address
Aston Mead
66 High Street
Walton On Thames
Surrey
KT12 1BU
01932 242442
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 50% | £600,000 | £600,000 |
| Lettings | 67% | 50% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 5 | 2 | 0 | 1 | 3 | 0 | 1 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
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Overall
Estate agents
Latest Properties
No Properties
Mar 08,2015
Mar 08,2015
2
people found
this helpful
this helpful
Charlie Johnson found me tenant in 3 weeks. They work hard to find tenants. He is polite, patient and smart. Will definitely use again.Very good....
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Comment on agent fees
FAIR
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Feb 15,2015
Feb 15,2015
3
people found
this helpful
this helpful
Like a previous reviewer said, I'm also not sure where to begin with Aston Mead! I am a tenant with whom the property I was renting was being let by Rochills Estate Agents who were always courteous, lovely and professional. In comparison Aston Mead were ...
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What agent could do to change your mind?
They could change their entire attitude and practices, learn to respect customers privacy and requests and adhere to the law!Attached Filesnbsp;
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Feb 24, 2015
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No YOU didn't deal with is matter at all did you Mr Hesse, nor did any of the other directors I emailed. I'm not at all surprised the landlord is happy with your service, it wasn't his home you invaded illegally was it?! ...
Jan 29,2015
Jan 29,2015
1
people found
this helpful
this helpful
Aston Mead have been an absolute pleasure to deal with, very professional and showed huge local knowledge from the very start, after only 3 days of marketing they found a corporate let for my property. I cannot recommend Charlie Johnson, Jack Merchant and Rebecca Percival highly ...
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Jan 28,2015
Jan 28,2015
2
people found
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Aston Mead - What do I begin ? Ok they have a flash office with flash staff - However the tricks they play are unbelievable . Furthermore their administration is handled from a bucket shop in Chertsey. Who send in contractors and charge the landlords for their ...
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What agent could do to change your mind?
Not to lie Not to make up potential tenants To have responded to my complaints To declare the hidden extrasAttached Filesnbsp;
Comment on agent fees
cheap but cost me a lot more in lost business and lost time -
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Jan 29, 2015
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(1)
We are sorry to read your feedback however on checking our database we have been unable to locate any properties listed under your name therefore we would be very grateful if you could contact Kevin Peel, Sales & Lettings Director, on 01932 901115 to discuss this in further detail. ...
Jan 07,2013
Jan 07,2013
0
people found
this helpful
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We have nothing but praise to give Walton Aston Mead. They phoned when they said they would, kept us up to date with what was happening and as it was the first time we have rented out a property, advised us on what to do. ...
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Dec 10,2012
Dec 10,2012
0
people found
this helpful
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Bought my property from them in Walton. Very transparant in pros and cons of property and helped greatly by communicating with buyer during conveyance. Very good service, always available on the phone. Didn't feel like they were working for the buyer but towards a happy ...
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Nov 10,2012
Nov 10,2012
0
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I initially contacted thee agents based in the town centre based on who I perceived to be the most proactive.
All were very polished at the valuation stage but of the three I chose Aston Mead because not only did they discuss a marketing strategy ...
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Aug 02,2012
Aug 02,2012
0
people found
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I found Aston Mead to be very customer focused and reassuring that all options were considered to maximise the best value from the property I was selling on my aunts behalf. Despite the first buyer pulling out at the last minute Elliott Lester pulled out ...
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Jul 24,2012
Jul 24,2012
0
people found
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This agent has been managing our property for nearly nine years and, in general, we have had a very good relationship with them. We live 7,000 miles away from Walton-on-Thames and so have to rely on the agent to manage the property in our absence. They ...
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Jul 19,2012
Jul 19,2012
0
people found
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Aston Mead and Elisa Young manage 25 properties for me and handle all aspects of management and tenant issue to a high standard. We have worked together for 10 years and I can highly recommend them
RM...
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Nov 11,2011
Nov 11,2011
2
people found
this helpful
this helpful
I'm very surprised to see the negative reviews of Aston Mead below as my experience of using them has been excellent - so much so that I have now used them for the third time to sell my property. I have used them to sell ...
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Oct 26,2011
Oct 26,2011
1
people found
this helpful
this helpful
This is the SECOND occasion when a male member of staff "James" has called us from 01932 260589, Aston Mead Walton-on-Thames, pretending to be from "RELOCATION SOLUTIONS" and making appointments to view our properties currently on the market for rental.
"James" asks for an exact address, presumably ...
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Apr 25,2010
Apr 25,2010
1
people found
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this helpful
We tried to buy a house that was being sold by Aston Mead and the level of communication was appalling. I had to constantly ring for updates, was given assurances and deadlines and never heard back - it was entirely one way. After not getting ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
