Aston Mead - Walton On Thames, KT12

13 reviews 3.7/5 rating
  • 50% valuation accuracy
  • 69% recommend
  • 50% fee satisfaction
Find
  • claim your profile
    Lois Howard
  • upload your photo
    STEPHANIE HAZLEY
  • claim your profile
    Roxanne Jordan
  • claim your profile
    Elisa Young
  • claim your profile
    Chris Bailey
  • claim your profile
    Clare Bellman
  • claim your profile
    Elliott Lester
  • claim your profile
    Matthew Knight
  • claim your profile
    Charlie Johnson
  • claim your profile
    Jack Merchant
No description available.
Aston Mead

66 High Street Walton On Thames
Surrey
KT12 1BU

01932 242442
update staff | update details
Mar 08,2015
Minithumbup
claim your profile
Charlie Johnson
By:
Mar 08,2015
2 people found
this helpful
Charlie Johnson found me tenant in 3 weeks. They work hard to find tenants. He is polite, patient and smart. Will definitely use again.Very good....
read full review
Comment on agent fees
FAIR
Comments (0) Report abuse Print review
Was this helpful? Yes
Feb 15,2015
Minithumbdown
claim your profile
Charlie Johnson
By:
Feb 15,2015
3 people found
this helpful
Like a previous reviewer said, I'm also not sure where to begin with Aston Mead! I am a tenant with whom the property I was renting was being let by Rochills Estate Agents who were always courteous, lovely and professional. In comparison Aston Mead were shocking! They literally elbowed their way into allowing the landlord to advertise with them by telling him they had a tenant who wanted to rent the property for 3 years without anyone even viewing it! They then arranged to come round and phot...
read full review
What agent could do to change your mind?
They could change their entire attitude and practices, learn to respect customers privacy and requests and adhere to the law!
Attached Files
Comments (2) Report abuse Print review
Was this helpful? Yes
By: Mandy
Feb 24, 2015
View all comments (2)
No YOU didn't deal with is matter at all did you Mr Hesse, nor did any of the other directors I emailed. I'm not at all surprised the landlord is happy with your service, it wasn't his home you invaded illegally was it?! ...
Jan 29,2015
Minithumbup
claim your profile
Charlie Johnson
claim your profile
Jack Merchant
By:
Jan 29,2015
1 people found
this helpful
Aston Mead have been an absolute pleasure to deal with, very professional and showed huge local knowledge from the very start, after only 3 days of marketing they found a corporate let for my property. I cannot recommend Charlie Johnson, Jack Merchant and Rebecca Percival highly enough. A class act....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Jan 28,2015
Minithumbdown
By:
Jan 28,2015
2 people found
this helpful
Aston Mead - What do I begin ? Ok they have a flash office with flash staff - However the tricks they play are unbelievable . Furthermore their administration is handled from a bucket shop in Chertsey. Who send in contractors and charge the landlords for their mistakes . The procedures are horrendous and there are always hidden extras. We were constantly chasing them with no response. We made countless phone calls and we have still have no response to our complaints and are still in the dark...
read full review
What agent could do to change your mind?
Not to lie Not to make up potential tenants To have responded to my complaints To declare the hidden extras
Attached Files
Comment on agent fees
cheap but cost me a lot more in lost business and lost time -
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Kevin Peel
Jan 29, 2015
View all comments (1)
We are sorry to read your feedback however on checking our database we have been unable to locate any properties listed under your name therefore we would be very grateful if you could contact Kevin Peel, Sales & Lettings Director, on 01932 901115 to discuss this in further detail. ...
Jan 07,2013
Minithumbup
By:
Jan 07,2013
0 people found
this helpful
We have nothing but praise to give Walton Aston Mead. They phoned when they said they would, kept us up to date with what was happening and as it was the first time we have rented out a property, advised us on what to do. I will definately use the again....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Dec 10,2012
Minithumbup
By:
Dec 10,2012
0 people found
this helpful
Bought my property from them in Walton. Very transparant in pros and cons of property and helped greatly by communicating with buyer during conveyance. Very good service, always available on the phone. Didn\'t feel like they were working for the buyer but towards a happy outcome for both parties. Also as we have our own financial advisor they did not push us to use their services as other estate agents have done making us feel pressured and they got a couple of solicitor qoutes for us, although ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Nov 10,2012
Minithumbup
claim your profile
Matthew Knight
By:
Nov 10,2012
0 people found
this helpful
I initially contacted thee agents based in the town centre based on who I perceived to be the most proactive. All were very polished at the valuation stage but of the three I chose Aston Mead because not only did they discuss a marketing strategy with me, but the depth of information and the quality of their property particulars including some very nice photography left me with a feeling that this was a company who cared about their clients property. Their valuation, although not the highest wa...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Aug 02,2012
Minithumbup
claim your profile
Elliott Lester
By:
Aug 02,2012
0 people found
this helpful
I found Aston Mead to be very customer focused and reassuring that all options were considered to maximise the best value from the property I was selling on my aunts behalf. Despite the first buyer pulling out at the last minute Elliott Lester pulled out all the stops to find an alternative buyer, which he achieved within a week and at a higher offer. I would high recommend Aston Mead to any potential buyer or seller in the area....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Jul 24,2012
Minithumbup
By:
Jul 24,2012
0 people found
this helpful
This agent has been managing our property for nearly nine years and, in general, we have had a very good relationship with them. We live 7,000 miles away from Walton-on-Thames and so have to rely on the agent to manage the property in our absence. They have done this to our satisfaction and also the tenants\' satisfaction and to prove it, we have only had one set of tenants throughout the nine year period. Of course, some personnel are better than others, but we want to say that the two people, ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Jul 19,2012
Minithumbup
claim your profile
Elisa Young
By:
Jul 19,2012
0 people found
this helpful
Aston Mead and Elisa Young manage 25 properties for me and handle all aspects of management and tenant issue to a high standard. We have worked together for 10 years and I can highly recommend them RM...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Nov 11,2011
Minithumbup
By:
Nov 11,2011
2 people found
this helpful
I'm very surprised to see the negative reviews of Aston Mead below as my experience of using them has been excellent - so much so that I have now used them for the third time to sell my property. I have used them to sell before and also rented a property through them a couple of years back. I have always found their staff to be polite, diligent and friendly, and on more than one occasion have staff gone the 'extra mile' for me. It seems to me that the agent is very forward thinking and I...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Oct 26,2011
Minithumbdown
By:
Oct 26,2011
1 people found
this helpful
This is the SECOND occasion when a male member of staff "James" has called us from 01932 260589, Aston Mead Walton-on-Thames, pretending to be from "RELOCATION SOLUTIONS" and making appointments to view our properties currently on the market for rental. "James" asks for an exact address, presumably to tout our properties, but has no intention of turning up and wasting our precious staff time. This tactic suggests they must be desperate for properties and that the...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Apr 25,2010
Minithumbdown
By:
Apr 25,2010
1 people found
this helpful
We tried to buy a house that was being sold by Aston Mead and the level of communication was appalling. I had to constantly ring for updates, was given assurances and deadlines and never heard back - it was entirely one way. After not getting a clear response for 5 weeks, we found the house has sold, and we were never informed. Terrible customer service....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
50% customers were satisfied with fees 50% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £600,000
  • Max: £600,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
5 2 0 1 3 0 1 0 0 1
Lois Howard - upload your photo Lois Howard
 11 reviews

About Lois No description set View full profile
STEPHANIE HAZLEY - no image available STEPHANIE HAZLEY
Property Manager 8 reviews

About STEPHANIE No description set View full profile
Roxanne Jordan - upload your photo Roxanne Jordan
 4 reviews

About Roxanne No description set View full profile
Elisa Young - upload your photo Elisa Young
 5 reviews

About Elisa No description set View full profile
Chris Bailey - upload your photo Chris Bailey
 1 reviews

About Chris No description set View full profile
Clare Bellman - upload your photo Clare Bellman
 4 reviews

About Clare No description set View full profile
Elliott Lester - upload your photo Elliott Lester
 1 reviews

About Elliott No description set View full profile
Matthew Knight - upload your photo Matthew Knight
 1 reviews

About Matthew No description set View full profile
Charlie Johnson - upload your photo Charlie Johnson
 3 reviews

About Charlie No description set View full profile
Jack Merchant - upload your photo Jack Merchant
 1 reviews

About Jack No description set View full profile
Post a job See all jobs

Job vacancies

Please see a list of jobs available

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Aston Mead, Walton On Thames KT12 1BU

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours


  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed

Find the Best Agent to
Buy, Sell or Rent Property



Search by
Useful information
About allAgents
For agents
Facebook Twitter Google+ Instagram