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Aspect Property Solutions

385 Shirley Road Southampton
Hampshire
SO15 3JD

023 8078 7598

Feb 11,2015
Minithumbdown
By:
Feb 11,2015
0 people found
this helpful
These were the first agents I used and they were the most inefficient, unpunctual, unprofessional company that I have ever come across. They would make an appointment to meet a prospective tenant at the house then would not turn up. They never answered emails or returned phone calls to either myself or prospective tenants....
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What agent could do to change your mind?
Nothing would change my mind. I gave them plenty of chances to improve but they didn\'t.
Comment on agent fees
They gave no service at all for the fees they took.
Was this helpful? Yes
Nov 30,2013
Minithumbdown
By:
Nov 30,2013
1 people found
this helpful
Didn\'t even bother replying to an enquiry and viewing request sent via Rightmove. Either their email doesn\'t work or they\'re not that bothered about making a sale on behalf of their vendors....
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Nov 19,2013
Minithumbdown
By:
Nov 19,2013
2 people found
this helpful
Terrible service on both viewings on a property. Each was with a ifferent agent but neither were interested in helping us at all. One of them stating that "the property isn\'t for us" - we\'d only seen half the property! As the 2nd agent said - "Agents aren\'t really interested in showing you round a letting as there is no money in it". Terrible service from a company that couldn\'t care less....
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Jul 26,2013
Minithumbdown
By:
Jul 26,2013
1 people found
this helpful
We were tenets at a property which, the landlords decided to sell. They are using Aspect Estate Agents Southampton. At first things were fine and we were letting the agents access the house, using their own key, when we weren't there. We then had an incident where some batteries were taken from a remote control. The batteries were later returned but, not by the agent who took them. When they were returned I asked them to put the bin back against the shed door if they move it as, it helps hold t...
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What agent could do to change your mind?
Just admitted when they were at fault and apologised.
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

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Complaints Procedure

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Awards won by Aspect Property Solutions, Southampton SO15 3JD

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