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Aspect Property Solutions

38 London Road Southampton
SO15 2AG

02380 787898

Oct 24,2013
Oct 24,2013
1 people found
this helpful
I found the service from aspect to be fantastic. They have always responded to any issues reported with speed. when renting I wanted to find something managed by an agent as I wanted the security of knowing a third party was looking after the property. I do hear a lot of bad things about letting agents but Lloyd and the aspect team have always been responsive to the point that when I moved to a larger property I actually ended up renting through there Shirley office. nice professional agency I ...
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Apr 10,2013
Apr 10,2013
2 people found
this helpful
Where to begin? Things started well with Aspect until they started ignoring maintenance issues (about 6 months into our tenancy) within the property, not fixing window frames which were broken from before our tenancy began, not alerting us to the fundamental mold and damp problems the building suffered which had just been painted over, (so come the first hint of winter, boom black mold everywhere), heaters not working and not getting fixed upon being reported, one time a neighbor latched the fro...
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What agent could do to change your mind?
see the review, absolutely would not recommend them , no maintenance done to the property, most of our messages were ignored. Things they could do better, actually maintaining the property they are paid to, returning calls, responding to emails, returning deposits, using deposit schemes, and by could do better I mean actually start doing to begin with.
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees % accuracy of agent's valuations
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