Ashton Burkinshaw
Tunbridge Wells, TN1
1/5, 11 reviews
0% recommended
33% lettings valuation accuracy
22% lettings fee satisfaction
No company information

Opening Hours
Address

Ashton Burkinshaw
1 Vale Road
Tunbridge Wells
Kent
TN1 1BS
01892 597036

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 33% 22% £575 £1,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 0 8 0 0 0 0 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Terrible...”

Share on :
May 22,2019
Minithumbdown
By: 'nk'
May 22,2019
0 people found
this helpful
Had to pull out of contract because there were rats in the flat and I was never told, was actually told it was the property next door and that it was dealt with before paying my holding deposit. Move in date changed 3 times at great ...
read full review
Comment on agent fees
Expensive especially since I was expected to meet the land lady on a weekend so she could tell me how to clean the flat and that I would not have a working tele point or improved water pressure and then told she wanted to do more work and I couldn't move for another week and a half. Ashton Burkinshaw no help no involvement at all.
Was this helpful? Yes
By: Nk
Jun 19, 2019
View all comments (2)
This is complete nonsense and if you hadn’t made such mistakes that you fail to take responsibility for you wouldn’t have offered a gesture of good will. The payment was never issued until my father on my behalf came in and you had made a same day payment. I did send you all statements to prove the kidney was never received. I have since used another agent who have been appalled by my previous experience. I urge anyone looking for a property to avoid. Had nothing but poor treatment and ...

“Rubbish...”

Share on :
Dec 03,2018
Minithumbdown
By: 'Old park'
Dec 03,2018
0 people found
this helpful
Avoid with all costs if letting from these. Fees are extremely high to get in and to renew contracts to stay costs £125 a year which they forget to tell you about! Once you have got sucked in, then trying to get anything out of them ...
read full review
Comment on agent fees
A 3 week holiday for a family of 4 to Disney is cheaper
Was this helpful? Yes
By: Ashton Burkinshaw
Dec 17, 2018
View all comments (1)
I'm sorry to learn that you have been dissatisfied with the level service that you have receive during your time renting through Ashton Burkinshaw. In response to the points above; The £125 renewal fee is for preparation of the legal paperwork to renew a tenancy. It's not a hidden fee and is published on our website. The charge is only applicable if the tenancy is renewed and therefore is optional. If the tenancy continues on a periodic basis after the fixed term ends no charge applies as there ...

“Awful...”

Share on :
Nov 24,2018
Minithumbdown
By: 'Raven'
Nov 24,2018
0 people found
this helpful
Awful , very high fees and lots of hidden fees to rent through this company , If there are any problems when in the property they are useless at dealing with issues you have to chase them which is disheartening and becomes stressful if left without heating ...
read full review
Comment on agent fees
Fees are ridiculous extremely high for level of service
Was this helpful? Yes
By: Ashton Burkinshaw
Dec 12, 2018
View all comments (1)
I'm sorry to learn that you were not satisfied with the level of service that you received from Ashton Burkinshaw. As a hard working member of staff in the Tunbridge Wells branch we always endeavor to provide our customers with a professional and proficient level of service at all times. May I also say that to suggest anyone within the office would sit here with our feet up on our desks is an utterly absurd statement and simply not true. Perhaps you would like to say you are and which property y ...

“Rubbish agency...”

Share on :
Nov 05,2018
Minithumbdown
By: 'AVG'
Nov 05,2018
12 people found
this helpful
As a landlord who used Ashton Burkinshaw (Tunbridge Wells) to manage my property I can safely advise both landlords and tenants to avoid them at all costs. When you pay them to manage a property, you expect them to do that and keep the tenants ...
read full review
Comment on agent fees
A waste of money - it would be better to do it yourself.
Was this helpful? Yes

“Overall, whilst renting, I think we had a fairly standard ......”

Share on :
Jun 25,2017
Minithumbdown
By: 'TW tennant'
Jun 25,2017
4 people found
this helpful
Overall, whilst renting, I think we had a fairly standard experience. When we were looking to rent, Ashton Burkinshaw came across as quick in correspondence, professional and competent. Their agent fees were steep. Once in the property, we had no real issues. They were slow ...
read full review
Comment on agent fees
Seemed steep - will be interesting to see how they fair under the new incoming legislation.
Was this helpful? Yes

“Very very bad people trying there hardest to mug money ......”

Share on :
Mar 22,2017
Minithumbdown
By: 'Somy'
Mar 22,2017
4 people found
this helpful
Very very bad people trying there hardest to mug money out of my deposit very rude people charge me aloy of money in initial stage of my tenancy and when I left the property trying hardest to take money out of my deposit and gave ...
read full review
Comment on agent fees
Very huge fees on initial stage and still charge me large amount for wear and tear
Was this helpful? Yes

“We were very disappointed with Thomas, he didn't seem to ......”

Share on :
Aug 18,2015
Minithumbdown
By: 'Dissapointed of Tunbridge Wells'
Aug 18,2015
3 people found
this helpful
We were very disappointed with Thomas, he didn't seem to engage with us in our search for a property to rent. He seemed disinterested in whether we had a roof over our head. We have taken our business elsewhere!!! We feel he would benefit from ...
read full review
Was this helpful? Yes

“Not normally one to leave bad reviews but prospective landlords ......”

Share on :
Mar 04,2015
Minithumbdown
By: 'Angry'
Mar 04,2015
8 people found
this helpful
Not normally one to leave bad reviews but prospective landlords and tenants really need to be made aware of this dishonest company. Contacted them via rightmove and viewed a property advertised at £760pm. Agent said on the day to put in an offer straight away ...
read full review
Was this helpful? Yes

“Dishonest ,disrespectful ,deceitful,A truly horrendous experience from start to ......”

Share on :
Jun 09,2014
Minithumbdown
By: 'Lee kettle'
Jun 09,2014
6 people found
this helpful
Dishonest ,disrespectful ,deceitful, A truly horrendous experience from start to finish.n So bad in fact I would never privately rent again. Hidden fees, a one of charge of £75 because we had a dog. A non refundable holding deposit .so decide you don't want the ...
read full review
Was this helpful? Yes

“Awful. Took ages to respond to communications, only responded when ......”

Share on :
Jun 16,2013
Minithumbdown
By: 'SBW'
Jun 16,2013
5 people found
this helpful
Awful. Took ages to respond to communications, only responded when we turned up in person to their office and caused a fuss, maintenance slow to be carried out (if at all!), things promised that would happen before we moved in didn't and we had to ...
read full review
Was this helpful? Yes

“Worst agency EVER !!! They gave us 3 days notice to move ......”

Share on :
Sep 25,2012
Minithumbdown
By: 'Ashton Burkinshaw - Tunbridge wHELLs'
Sep 25,2012
6 people found
this helpful
Worst agency EVER !!! They gave us 3 days notice to move out for a re-leasing. They lied about an inventory (thank God I had video camera evidence to prove otherwise). They tried to charge us 5 different fees which didn't apply! They where late paying us back ...
read full review
What agent could do to change your mind?
Worst agency EVER !!! They gave us 3 days notice to move out for a re-leasing. They lied about an inventory (thank God I had video camera evidence to prove otherwise). They tried to charge us 5 different fees which didn't apply! They where late paying us back our deposit, they broke verbal agreements, they sent people over to view the property with out turning up themselves... oh, and they're administratively poor - They don't get back to you untll you threaten legal action and bad press.
Attached Filesnbsp;
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Ashton Burkinshaw, Tunbridge Wells TN1 1BS


As Seen On

Find the Best Agent to
Sell or Rent Your Home