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    Thomas Vivian
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Ashton Burkinshaw

1 Vale Road Tunbridge Wells
Kent
TN1 1BS

01892 597036

Aug 18,2015
Minithumbdown
By:
Aug 18,2015
1 people found
this helpful
We were very disappointed with Thomas, he didn't seem to engage with us in our search for a property to rent. He seemed disinterested in whether we had a roof over our head. We have taken our business elsewhere!!! We feel he would benefit from customer service training!...
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Mar 04,2015
Minithumbdown
By:
Mar 04,2015
3 people found
this helpful
Not normally one to leave bad reviews but prospective landlords and tenants really need to be made aware of this dishonest company. Contacted them via rightmove and viewed a property advertised at £760pm. Agent said on the day to put in an offer straight away if we liked it as the flat was in a popular location. We took the paperwork that same day for the references etc and then called them just after 9am the following morning to make an offer- the £760 they were asking for. They spo...
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Jun 09,2014
Minithumbdown
By:
Jun 09,2014
4 people found
this helpful
Dishonest ,disrespectful ,deceitful, A truly horrendous experience from start to finish.n So bad in fact I would never privately rent again. Hidden fees, a one of charge of £75 because we had a dog. A non refundable holding deposit .so decide you don't want the property. Once they receive your deposit you become a tenant with no rights,AB only interest is to keep the rich landlords happy in the Hope they keep using them when they keep buying properties. Inventory company rude and b...
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Jun 16,2013
Minithumbdown
By:
Jun 16,2013
3 people found
this helpful
Awful. Took ages to respond to communications, only responded when we turned up in person to their office and caused a fuss, maintenance slow to be carried out (if at all!), things promised that would happen before we moved in didn\'t and we had to end up fixing ourselves. As tenants we were always patronised, especially by senior members of the branch and fees were ridiculously expensive. Would NEVER deal with again....
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Sep 25,2012
Minithumbdown
By:
Sep 25,2012
4 people found
this helpful
Worst agency EVER !!! They gave us 3 days notice to move out for a re-leasing. They lied about an inventory (thank God I had video camera evidence to prove otherwise). They tried to charge us 5 different fees which didn\'t apply! They where late paying us back our deposit, they broke verbal agreements, they sent people over to view the property with out turning up themselves... oh, and they\'re administratively poor - They don\'t get back to you untll you threaten legal action and bad press....
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What agent could do to change your mind?
Worst agency EVER !!! They gave us 3 days notice to move out for a re-leasing. They lied about an inventory (thank God I had video camera evidence to prove otherwise). They tried to charge us 5 different fees which didn\'t apply! They where late paying us back our deposit, they broke verbal agreements, they sent people over to view the property with out turning up themselves... oh, and they\'re administratively poor - They don\'t get back to you untll you threaten legal action and bad press.
Was this helpful? Yes
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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