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    Joanne Davies
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Ashton Burkinshaw

32 King Street Maidstone
Kent
ME14 1BS

01622 619396
Jul 24,2017
Minithumbdown
By: 'never again AB'
Jul 24,2017
0 people found
this helpful
Poor and dishonest service Deep dissapointment with Ashton Burkenshaw. I have just let my house through them. I specified no pets. I was told that the tenants had rented off AB before and they had a good history. I now find a pet in the house!!! I was never told that they had a pet. Why were Ashton Burkinshaw not honest with me when they put them forward as prospective tenants??? I thought that I was dealing with honest professionals here, but clearly not. Now tied into a contract due to AB n...
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Comment on agent fees
Who cares about the fees if they are not open with you.
Was this helpful? Yes
Jul 02,2017
Minithumbdown
By: 'Lesley'
Jul 02,2017
2 people found
this helpful
I viewed a property and said I wanted to proceed with renting it, they sent the paperwork via email, I called after the weekend to discuss paying the deposit and they said that the property had been taken by someone else. They said they had another property on that they could arrange a quick viewing, this was Tuesday. I said I could view as soon as possible, they then got back to me saying they had to get hold of landlords and said the earlier viewing was sat at 10.45. I asked if it could be 12 ...
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Jul 01,2017
Minithumbdown
By: 'BrunoBear_CoffeeAddict'
Jul 01,2017
3 people found
this helpful
At first Ashton Burkinshaw was a good company to deal with. As new tenants they they were helpful and friendly and the team offered guidance. Fast forward a few years and the level of service has dropped - whether this is connected to Countrywide or not I do not know. Unfortunately, it no longer feels like you are dealing with a friendly, local office and instead you are up against a large, faceless corporation where 'towing the Company line' is more important than good customer service (unle...
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Comment on agent fees
Poor value for money given the level of service
Was this helpful? Yes
Apr 09,2017
Minithumbdown
By: 'Lady Xsara'
Apr 09,2017
5 people found
this helpful
Oh dear oh dear! I did not read the reviews! I am in the mid of dealing with them until i read the reviews.To my suprised I found something not going very well bottom line not professional but I carry on due to so desperate to rent a property that they offered.Now i just see "What Happen" to be honest the deal is not smooth being a "PROFESSIONAL"...
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Comment on agent fees
When come to money they wanted it ASAP for their fee etc. Agent fees Oh yes BAD
Was this helpful? Yes
Nov 20,2015
Minithumbdown
Joanne Davies
By: 'Fabri'
Nov 20,2015
3 people found
this helpful
The lettings agent was all over me like a rash when I handed my £25k to them upfront for the rental of a property which to my horror ended up having a list of problems. The property management company that is used should be closed down as they are less that useless and all they do is keep citing the fact that I signed a contract and am bound my my contractual obligations, however, that obligation does not go both ways. I had a raft of problems; Cesspit pump not working, not fixed, boi...
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Feb 18,2014
Minithumbdown
By: 'Oh dear'
Feb 18,2014
5 people found
this helpful
Oh dear, this really is the worst agency I\'ve ever used for renting properties out. There was no care, no help, no follow up and little knowledge of the process, especially for eviction of some terrible tenants (tenants that they had found for me!). It seems that everything has to get referred to head office or another department which means an answer for anything, when you get one, takes for ever! I definitely won\'t be using this agency again....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
67% customers were satisfied with fees 40% accuracy of agent's valuations
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Joanne Davies - upload your photo Joanne Davies
1 reviews

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