Liverpool, L1
4.7/5, 182 reviews
91% recommended
76% sales valuation accuracy
80% sales fee satisfaction
67% lettings valuation accuracy
90% lettings fee satisfaction



Property Features

Welcome to an independently-run, independently-minded estate and lettings agency.Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in ... show more Welcome to an independently-run, independently-minded estate and lettings agency.

Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too. So we decided to build our own home. A team of quick thinkers and good listeners also did a rare thing: treat customers like people instead of transactions. Because they knew great service wasn't just about experience and expertise. We had one philosophy: to keep the promises we made.
Then we opened the doors.

Welcome to Ascend. We're built on higher standards.
Ascend Properties | Built on Higher Standards

Opening Hours
Address

Ascend Properties
Unit 1A, Old Haymarket, 73-89 Victoria Street
Liverpool
Merseyside
L1 6DE
0151 305 2577

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 76% 80% £80,000 £80,000
Lettings 67% 90% £450 £1,950
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 0 158 16 0 0 0 0 4 1
Areas covered
  • L1
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
DPS
Latest Properties

“Very nice experience , very quick and aprupt ......”

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May 15,2021
Minithumbup
Rachel
By: 'wassim mousa'
May 15,2021
0 people found
this helpful
Very nice experience, very quick and abrupt replies, peace of mind during the whole moving process which can be very stressful...
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“Very Helpful...”

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May 05,2021
Minithumbdown
Rachel
By: 'Owen'
May 05,2021
0 people found
this helpful
Throughout the whole process I have been given clear and helpful information, this has made it so easy for me. I couldn't say a bad word about it, any question I have asked has been quickly responded to and in a helpful manner. Really please ...
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“It was a pleasure to secure my rental propert......”

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Apr 27,2021
Minithumbup
Joseph McCorkindale
By: 'Jade'
Apr 27,2021
0 people found
this helpful
It was a pleasure to secure my rental property with Ascend. The whole process was efficient and Joseph was a fantastic agent who was on hand to answer any and all questions I had. At a time when finding a property might feel like it ...
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“My experience...”

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Apr 25,2021
Minithumbup
Rachel
By: 'Carly H'
Apr 25,2021
0 people found
this helpful
From emailing regarding the property to completeing the application has been a smooth process. The team at the letting agents have been helpful and very professional. The online process is by far the best I've complete when I've applied for homes. Such an easy and ...
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“Had a great experience with Ascend. After I s......”

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Apr 23,2021
Minithumbup
Joseph McCorkindale
By: 'Molly'
Apr 23,2021
1 people found
this helpful
Had a great experience with Ascend. After I saw a property in a development I've had my eye on for a while now, Joseph helped me secure it quickly. I've had a nightmare with other estate agents being unresponsive and missed out on properties because ...
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“Joseph was a great help...”

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Apr 21,2021
Minithumbup
Joseph McCorkindale
By: 'Katie'
Apr 21,2021
0 people found
this helpful
Joseph was a great help with securing our first property. He was friendly and professional and made the process really simple. He communicated really quickly to answer any questions I had and we were able to secure the property within just a few hours. I ...
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“I have been looking for a home in a specific ......”

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Apr 15,2021
Minithumbup
Rachel
By: 'Katie'
Apr 15,2021
0 people found
this helpful
I have been looking for a home in a specific area which I have now found. Rachel has been so helpful with me and on hand to answer any questions or for any info I have needed....
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“Me and my wife thought that we are dealing wi......”

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Apr 14,2021
Minithumbdown
Eleanor Crockett
Joseph McCorkindale
By: 'Petronius Prowler'
Apr 14,2021
6 people found
this helpful
Me and my wife thought that we are dealing with a great serious agency Ascend, that they are basically the letting agency through which we are getting our new home and that they will be our landlord, that was wrong!In the end after about ...
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“Excellent customer service, and dealt with pr......”

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Apr 13,2021
Minithumbup
Rachel
Rachel
By: 'Julie'
Apr 13,2021
0 people found
this helpful
Excellent customer service, and dealt with promptly in a professional manner. Would like to thank Rachel and Eleanor for all their help and support throughout the process....
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“Thank you, Ascend Properties...”

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Apr 09,2021
Minithumbup
Joseph McCorkindale
By: 'Michael'
Apr 09,2021
0 people found
this helpful
Thank you, Ascend Properties. Joseph was very helpful in organising our tenancy. The property was well advertised and I was able to view the property promptly....
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“Absolutely top marks to Joseph McCorkindale a......”

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Apr 07,2021
Minithumbup
Joseph McCorkindale
By: 'Nathalia'
Apr 07,2021
0 people found
this helpful
Absolutely top marks to Joseph McCorkindale at Ascend Properties for being a complete star throughout all the processes of my house rent. The online details brought out the best of the property's features, he handled all the questions, was an excellent negotiator, and responded quickly ...
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“5 stars...”

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Mar 31,2021
Minithumbup
Joseph McCorkindale
By: 'Kylie'
Mar 31,2021
0 people found
this helpful
Applying to rent with ascend was very easy. Everything was explained to me with everything I need to know presented so I did not need to ask many questions. Joseph who was my 1st point of call during the application was super friendly and helpful. ...
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“Was rushed for time to get my application don......”

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Mar 17,2021
Minithumbup
Jessica
By: 'BO'
Mar 17,2021
0 people found
this helpful
Was rushed for time to get my application done, ascend were very helpful and very swift in helping me do so. Would recommend !...
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“From the moment of my initial enquiry, I had ......”

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Mar 11,2021
Minithumbup
Joseph McCorkindale
By: 'Lisa'
Mar 11,2021
0 people found
this helpful
From the moment of my initial enquiry, I had a very quick response from Joseph and he was very helpful. Great communication....
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“Amazing team, great help...”

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Mar 09,2021
Minithumbup
Joseph McCorkindale
By: 'Emily'
Mar 09,2021
0 people found
this helpful
Joseph mccorkindale has been a massive help! All the team are really friendly, helpful and efficient with any queries and the application. Couldn't recommend enough...
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“Great service 100% recommend...”

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Mar 04,2021
Minithumbup
Joseph McCorkindale
By: 'Laura Riding'
Mar 04,2021
0 people found
this helpful
Joe was great very professional and very efficient kept me up to date with everything and re assured me throughout the whole process. Would definitely recommended ascend properties to anyone....
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“The team was really helpful and quick in resp......”

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Feb 23,2021
Minithumbup
Joseph McCorkindale
By: 'Emily'
Feb 23,2021
0 people found
this helpful
The team was really helpful and quick in responding. Only issue was that sometimes it was confusing who I was meant to talk to as I would have emails from a different person for referencing, application and querying at the beginning. However, every person is ...
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“My experience with ascend properties and Jose......”

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Feb 16,2021
Minithumbup
Joseph McCorkindale
By: 'Jessica'
Feb 16,2021
0 people found
this helpful
My experience with ascend properties and Joseph were great, they were super quick and efficient with their responses and communication which helped significantly with me securing my ideal property quickly as soon as it came on the market. The team were also extremely patient and ...
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“Excellent. Very efficient and professional. R......”

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Feb 16,2021
Minithumbup
Joseph McCorkindale
By: 'Lucie'
Feb 16,2021
0 people found
this helpful
Excellent. Very efficient and professional. Requested information for a rental that was already reserved, so gave us details of another property that we have applied for. Thank you!...
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“Reserving a property...”

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Feb 16,2021
Minithumbup
Jessica
By: 'Liam'
Feb 16,2021
0 people found
this helpful
Me and my partner have just reserved a property to rent via this company and they couldn’t help us enough. They were very clear in their emails and phone calls and it was a very simple and easy process....
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“the experience with ascend properties was fan......”

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Feb 04,2021
Minithumbup
Joseph McCorkindale
By: 'hollie'
Feb 04,2021
0 people found
this helpful
the experience with ascend properties was fantastic. They were helpful and efficient at all times. The agent was friendly and always called me back with options etc. the process was quick and simple. i felt like i had been given lots of information including a ...
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“Ahh Jessica was amazing!!! She has made my da......”

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Jan 19,2021
Minithumbup
Jessica
By: 'Cook'
Jan 19,2021
0 people found
this helpful
Ahh Jessica was amazing!!! She has made my day. Within hours not even hours she’s managed to sort me a house out. She is brilliant and deserves all the credit for her fast work....
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“Quick and helpful...”

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Jan 15,2021
Minithumbup
Joseph McCorkindale
By: 'Maryam Alalawi'
Jan 15,2021
0 people found
this helpful
Based on my experience they are quick and helpful, try their best to answer your question and never bored of asking many questions...
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“Joseph was helpful, friendly and professional......”

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Jan 13,2021
Minithumbup
Joseph McCorkindale
By: 'Hannah'
Jan 13,2021
0 people found
this helpful
Joseph was helpful, friendly and professional. It’s an easy process and they help you to get your house with as much ease as possible! Great experience Thanks!...
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“Amazing Staff !! So lovely and helpful, quick......”

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Dec 22,2020
Minithumbup
Jessica
Joseph McCorkindale
By: 'Paige'
Dec 22,2020
0 people found
this helpful
Amazing Staff !! So lovely and helpful, quick with answering emails / dealing with queries on the phone. Helpful, easy to get a long with just a lovely experience dealing with these agents. Thank you so much :)...
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“We feel that we have received 5 star treatmen......”

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Dec 10,2020
Minithumbup
Jessica
By: 'Michelle'
Dec 10,2020
1 people found
this helpful
We feel that we have received 5 star treatment. From start to finish Jess has been our point of contact. If she said she’d phone she did. If she promised to find something out she did. She was always cheerful and upbeat. She is an ...
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“Brilliant service from Jess, really quick and......”

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Nov 26,2020
Minithumbup
Jessica
By: 'Chloe'
Nov 26,2020
0 people found
this helpful
Brilliant service from Jess, really quick and property secured prior to referencing within a couple of days. Thanks for your help!...
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“Brilliant Service...”

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Nov 20,2020
Minithumbup
Joseph McCorkindale
By: 'John'
Nov 20,2020
0 people found
this helpful
We had a wonderful experience with Ascend! Joseph has been such a great help every step of the way. Keeping us updated, making sure all our questions are answered. We cannot thank him and Ascend enough! We cant wait to move in to our wonderful ...
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“Excellent, professional superb service. Thank......”

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Nov 20,2020
Minithumbup
Jessica
By: 'Mandy'
Nov 20,2020
0 people found
this helpful
Excellent, professional superb service. Thank you. After many emails and empty promises from other agencies, Ascend stepped in and Jessica was fantastic and very accommodating with all my questions....
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“Jessica has been amazing through the process,......”

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Nov 06,2020
Minithumbup
Jessica
By: 'Zoe'
Nov 06,2020
0 people found
this helpful
Jessica has been amazing through the process, very informative and replied almost instantly to all of my enquiries. I’m really grateful for the service I’ve received and would highly recommend to anyone....
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Staff picture Kyle Kelly
(50)
Staff picture Amanda Field
(45)
Staff picture Joseph McCorkindale
(43)
Staff picture Adam Stephenson
(26)
Staff picture Lucy Sexton
(23)
Staff picture Faye Newton
(19)
Staff picture Lora Barker
(15)
Staff picture Fiona Trigg
(15)
No image available Jessica
(14)
No image available Rachel
(11)
Staff picture James Hardern
(9)
Staff picture Mark Lewin
(5)
Staff picture Eleanor Crockett
(4)
No image available Paul Mcintyre
(3)
Staff picture Robyn Young
(3)
Staff picture Oliver Sacks
(2)
Staff picture Nicole Moore
(1)
Staff picture Stephanie Bates
(1)
Staff picture Adam Mack
(0)

Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 12/06/2019, 7:05 PM by Jack Wright
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 10:25 AM 21/06/2017 by Alexandra

Awards won by Ascend Properties, Liverpool L1 6DE



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Ascend Properties

Branch - Liverpool, L1