Monton, Manchester, M30
4.8/5, 123 reviews
94% recommended
90% sales valuation accuracy
96% sales fee satisfaction
100% lettings valuation accuracy
89% lettings fee satisfaction
Welcome to an independently-run, independently-minded estate and lettings agency.Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in ... show more Welcome to an independently-run, independently-minded estate and lettings agency.

Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too.

So we decided to build our own home. This new home wasn't made of sticks or straw. It was founded on a deep-rooted, decade-long knowledge of Manchester, from the very bricks and mortar of the city centre to its outer reaches.

By a team of savvy individuals who loved the city and loved helping people invest, move and live in it. A team of quick thinkers and good listeners who did that rare thing: treat customers like people instead of transactions. Because they knew great service wasn't just about experience and expertise.

We had one philosophy: to keep the promises we made. Then we opened the doors.

Welcome to Ascend. We're built on higher standards.
Ascend properties | Built on Higher Standards

Opening Hours
Address

Ascend Properties
192 Monton Road
Monton,Manchester
Greater Manchester
M30 9PY
0161 707 7584

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 96% £90,000 £400,000
Lettings 100% 89% £450 £1,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
8 0 76 5 19 0 10 1 3 1
Areas covered
  • M30
  • M6
  • M27
  • M28
  • M5
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS Property Redress Scheme
Latest Properties

No Properties

“I have been so well looked after by Ascend...”

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May 24,2021
Minithumbup
By: 'Jacqui'
May 24,2021
0 people found
this helpful
I have been so well looked after by Ascend (namely Rebecca) during the process from initial enquiry through to placing a holding deposit. It was more complex than previous tenancies as I was unable to view the property and also am c.150 miles away. I ...
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“5 star service...”

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Mar 08,2021
Minithumbup
Irfan Moghul
By: 'Danielle'
Mar 08,2021
0 people found
this helpful
Irfan from the Monton branch was so helpful and delivered great customer service throughout the process of booking a viewing to leaving a holding fee. I’ve never used ascend but would recommend to a friend, very polite and friendly staff that are very thorough ...
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“very helpful...”

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Mar 01,2021
Minithumbup
Catalina Matei
By: 'John'
Mar 01,2021
0 people found
this helpful
Catalina has been very helpful so far with regards to securing viewings and emailing information when requested. Thank you John...
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“Laura is an absolute delight to be in contact......”

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Feb 08,2021
Minithumbup
Laura Murphy
By: 'G.ELLEN'
Feb 08,2021
0 people found
this helpful
Laura is an absolute delight to be in contact with. She has helped us out so much and the branch has an amazing asset to their team....
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“Rental experience...”

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Jan 21,2021
Minithumbup
Irfan Moghul
By: 'Jess'
Jan 21,2021
0 people found
this helpful
Really helpful and quick with email replies and returning phone calls. Made the process so easy, I would definitely recommend!...
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“Very good service. Quick response and easy co......”

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Jan 18,2021
Minithumbup
Catalina Matei
By: 'A@@'
Jan 18,2021
0 people found
this helpful
Very good service. Quick response and easy communication. Very helpful and processional staff. The whole experience dealing with the agency has been extremely good experience....
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“We have been searching for a property for alm......”

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Nov 22,2020
Minithumbup
Irfan Moghul
By: 'Arron'
Nov 22,2020
0 people found
this helpful
We have been searching for a property for almost a year now and have not had much luck, especially given the pandemic and being pet owners. However, Irfan managed to find a property suitable for us which factored in my partners requirements as she has ...
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“I had a few hiccups with the flat I was renti......”

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Nov 18,2020
Minithumbup
Faye Newton
By: 'Linda'
Nov 18,2020
0 people found
this helpful
I had a few hiccups with the flat I was renting and things that were promised didn't always materialise. Faye was caught in the middle of these negotiations and was always friendly and efficient. Even when I was getting frustrated with work that wasn't being ...
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“Great communication...”

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Oct 07,2020
Minithumbup
By: 'Shayna'
Oct 07,2020
0 people found
this helpful
Great communication from the agent that handled my application and queries. Quick replies and felt very looked after. Would definitely recommend to other renters....
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“Very quick and easy process. Thank you to Irf......”

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Oct 06,2020
Minithumbup
Irfan Moghul
By: 'Sarah'
Oct 06,2020
0 people found
this helpful
Very quick and easy process. Thank you to Irfan for all his assistance in our application. Professional, friendly and great service....
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“Great Experience...”

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Oct 06,2020
Minithumbup
Irfan Moghul
By: 'therese'
Oct 06,2020
0 people found
this helpful
I had an amazing experience with Ascend whilst I chose the right property for myself. Irfan Moghul was my appointed letting negotiator and he was great at making sure I was kept in the loop and happy with the property. He emailed and called me ...
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“Brilliant letting agents and would definatley......”

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Oct 02,2020
Minithumbup
Faye Newton
By: 'Craig'
Oct 02,2020
0 people found
this helpful
Brilliant letting agents and would definitely recommend. Found Faye to be especially professional and always on hand to answer any of my questions....
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“What a delight....”

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Sep 07,2020
Minithumbup
Faye Newton
By: 'Leighton'
Sep 07,2020
0 people found
this helpful
I have dealt with Faye in a few occasions since becoming a resident just under 11 months ago and each and every time the issue or query has been sorted out and dealt with very very quickly. Communications are answered as soon as possible and the ...
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“Irfan was amazing to deal with very professio......”

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Aug 27,2020
Minithumbup
Irfan Moghul
By: 'Toyin'
Aug 27,2020
0 people found
this helpful
Irfan was amazing to deal with very professional in his when communicating I already loved the place from what i have seen but Dealing with Irfan left no doubt in my mind that i was in capable and professional hands. 5 star service! regards Toyin...
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By: olu
Dec 03, 2020
View all comments (1)
Irfan was amazing to deal with, very professional and very helpful. At every call we made to speak to him, He is always willing to answer our questions. We cant wait to move into the house. ...

“I cannot recommend Ascend enough, in particular Irfan. We have ......”

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Aug 11,2020
Minithumbup
Irfan Moghul
By: 'Rebecca'
Aug 11,2020
0 people found
this helpful
I cannot recommend Ascend enough, in particular Irfan. We have had a number of issues with other estate agents and we began losing hope until we found Ascend and spoke with Irfan he was very professional, understanding, helpful and responsive. He always answered any of ...
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“its professional,helpful ,straightforwards,am......”

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Aug 10,2020
Minithumbup
By: 'Robert'
Aug 10,2020
0 people found
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its professional,helpful ,straightforwards,am happy and delighted,looking forward to move when it's ready on 31st of October its very good because its affordable and giving the community a chance to experience a good simple life...
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“excelent service and on timevery profesional......”

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Jul 30,2020
Minithumbup
Catalina Matei
Faye Newton
By: 'Mihail'
Jul 30,2020
0 people found
this helpful
excelent service and on time very profesional and helpful team nice and clean house we glad what chose ascend hope we win ))...
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“throughout the tenancy i could not fault the ......”

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Jul 30,2020
Minithumbdown
Faye Newton
Laura Murphy
By: 'Adam'
Jul 30,2020
58 people found
this helpful
throughout the tenancy i could not fault the members of staff when it came to checking out of the property we had cleaned the house throughout it was spotless and free from dust although the report came back to us with the house needing cleaning ...
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By: Ascend Properties
Sep 15, 2020
View all comments (1)
Hello Adam, Thank you for your feedback. In relation to your comments regarding the checkout report content, it was clear that there were some areas within the property that required cleaning, nothing major, just some surfaces that were dusty required wiping, along with several lamps that needed to be replaced. Upon providing you with this information you were then given the opportunity to return to the property and rectify the issues raised, which you did. I can confirm that the full de ...

“very professional...”

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Jul 29,2020
Minithumbup
Catalina Matei
By: 'thomas'
Jul 29,2020
0 people found
this helpful
made an enquiry about a property and catalina replied me within hours. she was so nice and helpful. guided me through out the process and within days i was in my new home...
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“Been super helpful and easy to communicate wi......”

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Jun 24,2020
Minithumbup
Catalina Matei
By: 'Charlotte'
Jun 24,2020
0 people found
this helpful
Been super helpful and easy to communicate with! Can’t recommend more!! Always available to answer any questions and super helpful...
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“Brilliant company, amazing staff...”

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Jun 11,2020
Minithumbup
Catalina Matei
By: 'Danni'
Jun 11,2020
0 people found
this helpful
I’ve had a brilliant experience with Ascend. Catalina is amazing! Any questions I had over email/phone she would get back to me straight away. She went out of her way to get me in for a viewing too. Would recommend and use this ...
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“I was in direct contact with Catalina Matei r......”

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May 29,2020
Minithumbup
Catalina Matei
By: 'Joshua'
May 29,2020
0 people found
this helpful
I was in direct contact with Catalina Matei regarding two properties I was interested in. She made me feel very welcome and explained everything in great detail to meet my needs. Due to Covid-19 we couldn’t arrange any viewings but Catalina went one step ...
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“Excellent Customer Service, Spoke with Irfan......”

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Mar 23,2020
Minithumbup
Irfan Moghul
By: 'Kelvin'
Mar 23,2020
0 people found
this helpful
Excellent Customer Service, Spoke with Irfan who took me through the process in getting my new family home, he was helpful with the process and i am happy he was able to help with advice. Great job well done....
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“Ascend were really good at working round when......”

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Mar 12,2020
Minithumbup
Irfan Moghul
By: 'Sofia'
Mar 12,2020
0 people found
this helpful
Ascend were really good at working round when I could view to arrange a viewing ASAP. I loved the property and it reflected the pictures. Irfan sorted out everything quickly and efficiently....
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“Very good and efficient customer service....”

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Feb 27,2020
Minithumbup
Irfan Moghul
By: 'Francesca'
Feb 27,2020
0 people found
this helpful
Very good and efficient customer service. Rang up to reserve a property. Was dealt with very quickly and smoothly. Thanks...
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Staff picture Laura Murphy
(22)
Staff picture Elaine Hulme
(22)
Staff picture Catalina Matei
(24)
Staff picture Amanda Field
(43)
Staff picture Oliver Sacks
(2)
Staff picture Adam Stephenson
(24)
Staff picture Lucy Sexton
(23)
Staff picture Faye Newton
(17)
Staff picture Fiona Trigg
(14)
Staff picture Irfan Moghul
(12)
Staff picture Mark Lewin
(3)
Staff picture Nicole Moore
(1)
Staff picture Lora Barker
(14)
Staff picture James Hardern
(8)
Staff picture Eleanor Crockett
(3)
Staff picture Adam Mack
(0)
Staff picture Stephanie Bates
(0)
Staff picture Robyn Young
(3)

Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 12/06/2019, 7:05 PM by Jack Wright
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact the Branch Manager and it will be dealt with accordingly
Last updated at 10:55 AM 29/11/2018 by allAgents

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Ascend Properties

Branch - Monton, Manchester, M30