Services: Lettings (as a Tenant)
Rent PCM: £675 Would you recommend?: Yes
Postcode: L2
Lettings (as a Tenant)
Rent PCM: £675 Postcode: L2
0people found this helpful
Very happy with the service overall. Initial viewing of the property was helpful and thorough. Responses to queries have been prompt and clear throughout the process.... read full review
Services: Lettings (as a Tenant)
Rent PCM: £495 Would you recommend?: Yes
Postcode: l21
Lettings (as a Tenant)
Rent PCM: £495 Postcode: l21
0people found this helpful
We were checking the property with Kyle and he was very helpful,straight and friendly.
After we decided to rent a flat from this agent ,the procedure was smooth and easy.They have sent us everything what we needed to fill and sign, and they ... read full review
Comment on agent fees
The fees are a bit high but I think it worth it if you find the perfect future home through this agent
Services: Lettings (as a Tenant)
Rent PCM: £575 Would you recommend?: Yes
Postcode: L3
Lettings (as a Tenant)
Rent PCM: £575 Postcode: L3
0people found this helpful
I have had a good experience using this letting agency. Organising viewings was easy. The application process ran smooth and with them being quick to sort referencing and get the tenancy agreement to us. Would recommend.... read full review
Comment on agent fees
The fees are a little higher than for other letting agents I have used in the past.
Services: Lettings (as a Tenant)
Rent PCM: £700 Would you recommend?: Yes
Postcode: L3
Lettings (as a Tenant)
Rent PCM: £700 Postcode: L3
0people found this helpful
Been arranging my property with Kyle today and his service has been excellent, very fast at responding to emails and has made the whole process as smooth as possible!... read full review
Services: Lettings (as a Tenant)
Rent PCM: £750 Would you recommend?: Yes
Postcode: L2
Lettings (as a Tenant)
Rent PCM: £750 Postcode: L2
0people found this helpful
Kyle was super friendly through this process and patient with multiple phone calls thrown at him by myself. His negotiations with the landlord were quick and easy and made this process very smooth.... read full review
Comment on agent fees
I think the agent fees are a tiny bit too high, but it is what it is.
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: L3 1
Lettings (as a Tenant)
Postcode: L3 1
0people found this helpful
A professional company but we felt that the application fee was very steep at £120 each. Staff were friendly however there were many times where we would call the office and there'd be nobody there to answer. Application process is good as its all online ... read full review
Comment on agent fees
More expensive than some Agents we've been with will have to find out if its worth it
Services: Lettings (as a Tenant)
Rent PCM: £650 Would you recommend?: Yes
Postcode: L3 8
Lettings (as a Tenant)
Rent PCM: £650 Postcode: L3 8
0people found this helpful
He was nice and friendly with me and he explained everything to me about the flat and the contract and the process until i get the keys... read full review
“The worst agents I have ever come across! Ignore the good reviews...”
1 Star Review
Sep 06,2018
By: 'anonymous'
Sep 06,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: L1
Lettings (as a Tenant)
Postcode: L1
8people found this helpful
Ascend mislead me into signing the contract on an untruthful basis and then they take no responsibility, all they do is tell you to contact anyone other than themselves as it's nothing to do with them. No maintenance issues are fixed. I was told '... read full review
Services: Lettings (as a Tenant)
Rent PCM: £675 Would you recommend?: Yes
Postcode: L10
Lettings (as a Tenant)
Rent PCM: £675 Postcode: L10
0people found this helpful
Kyle was very courteous and extremely helpful during the viewing. He's clearly very passionate in his work and does it with great professionalism.... read full review
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Lettings (as a Tenant)
Postcode:
0people found this helpful
Great service with a professional standard set throughout the board,
Our agent did the best for us in every way possible, i would highly recommend using their professional company... read full review
Services: Lettings (as a Tenant)
Rent PCM: £600 Would you recommend?: Yes
Postcode: L10
Lettings (as a Tenant)
Rent PCM: £600 Postcode: L10
0people found this helpful
I have had a few viewings with Kyle over the past few months and been impressed with his attitude and friendly approach to potential tenants. Through Kyle and FIona, I was very quickly able to secure a new property with no hassle whatsoever.
Fiona explained ... read full review
Comment on agent fees
Good, below the average and well worth it for the work they put in.
Services: Lettings (as a Tenant)
Rent PCM: £700 Would you recommend?: Yes
Postcode: L3
Lettings (as a Tenant)
Rent PCM: £700 Postcode: L3
0people found this helpful
Ascend and its agents helped make a usually frustrating process easier with their help. There was someone always available to speak with us over the phone at both the Manchester and Liverpool offices with any queries we might have had.... read full review
Services: Lettings (as a Tenant)
Rent PCM: £675 Would you recommend?: Yes
Postcode: L3
Lettings (as a Tenant)
Rent PCM: £675 Postcode: L3
0people found this helpful
Firstly, on viewing the property with James, he acted professionally and answered all our questions to the best of his ability and explained as many of the fees as possible.
Following on from the viewing, we had email contact with Alexandra, who was always prompt ... read full review
Comment on agent fees
Fees were explained from the beginning, initially it seemed expensive, however after researching we found they were only slightly above average
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: L3 8
Lettings (as a Tenant)
Postcode: L3 8
0people found this helpful
It was nice dealing with such a professional client, she helped alot and tried to make things go in an easy way.
I would like to thank her and give her a 5 stars rating... read full review
Services: Lettings (as a Tenant)
Rent PCM: £795 Would you recommend?: Yes
Postcode: L1
Lettings (as a Tenant)
Rent PCM: £795 Postcode: L1
0people found this helpful
Kyle Kelly was a very presentable and professional agent for Ascend. He was very approachable and knowledgeable about the property in question. Throughout the entire process Kyle and Fiona has made the process extremely easy.... read full review
Services: Lettings (as a Tenant)
Rent PCM: £725 Would you recommend?: Yes
Postcode: L3
Lettings (as a Tenant)
Rent PCM: £725 Postcode: L3
0people found this helpful
I have rented through Ascend twice now and I believe they are unmatched for their customer service.
We requested a viewing of a flat and the whole process was very straightforward. James accompanied us to the viewing, and answered all our questions thoroughly and patiently.
... read full review
Comment on agent fees
The fees are reasonable and in line with what I expected.
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: L
Lettings (as a Tenant)
Postcode: L
8people found this helpful
I had a doubtful pleasure to deal with this agency. They are only interested in money, increasing rent all the time, adding fees, charging for noting, forcing to sign new contracts, giving nothing in return etc. Also very unfriendly and rude. Terrible experience, not recommended... read full review
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(1)
We are unable to find any contact details under the name of Lisa on our system - is it possible for you to please give Adam a call on 0161 637 8336 or 07872 025 102? We would like to speak to you and rectify any issues you may be having. Thanks ...
“Review for James Smith...”
5 Star Review
Apr 19,2018
By: 'Rhonda Pritchard'
Apr 19,2018
Services: Lettings (as a Tenant)
Rent PCM: £600 Would you recommend?: Yes
Postcode: L11
Lettings (as a Tenant)
Rent PCM: £600 Postcode: L11
0people found this helpful
I met James Smith at a property to view and found him to be most professional and friendly. He was very helpful as I had a lot of questions to ask after the viewing and his replies were always prompt. A very good employee and ... read full review
Services: Lettings (as a Tenant)
Rent PCM: £795 Would you recommend?: Yes
Postcode: CW8
Lettings (as a Tenant)
Rent PCM: £795 Postcode: CW8
0people found this helpful
The whole process with Ascend has been fantastic, from the viewing to the application. The property viewing was arranged quickly and James gave me all of the information about fee's and processes were discussed with me at the end of the viewing.
Alex in ... read full review
Comment on agent fees
Slightly above average but worth it from a customer service perspective.
Services: Lettings (as a Tenant)
Rent PCM: £1000 Would you recommend?: Yes
Postcode: 5QF
Lettings (as a Tenant)
Rent PCM: £1000 Postcode: 5QF
0people found this helpful
My friend and I arrived ten minutes earlier to our meating, and he was already there. We have booked only one viewing, but he showed us the two properties they had in the building because he tought we would be interested in viewing both and ... read full review
Services: Lettings (as a Tenant)
Rent PCM: £575 Would you recommend?: Yes
Postcode: L3 6
Lettings (as a Tenant)
Rent PCM: £575 Postcode: L3 6
0people found this helpful
We received prompt, fast and reliable service from Ascend and its staff both in Liverpool and Manchester. In addition our landlord was understanding and provided us with necessary repairs.... read full review
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: L20
Lettings (as a Tenant)
Postcode: L20
0people found this helpful
Ascend have been very professional in how they have dealt with me as a tenant from the get-go. They were very thorough with frequent & open lines of communication. From Becka in the Manchester branch who handled my application through to the team at the ... read full review
Comment on agent fees
The agent's fees are slightly more expensive than others I have seen but they were far more thorough than I had experienced before, which was very reassuring & worth paying a little bit extra
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: L7
Lettings (as a Tenant)
Postcode: L7
0people found this helpful
James went above and beyond to ensure moving flat was a fast,smooth running process for me. His customer service was second to none and his communication on the progress made me feel at ease.... read full review
Services: Lettings (as a Tenant)
Rent PCM: £600 Would you recommend?: Yes
Postcode: L343
Lettings (as a Tenant)
Rent PCM: £600 Postcode: L343
0people found this helpful
They were all very helpful with my application formby new place at the Liverpool branch Suzanne and joe were also very helpful many thanks to you both... read full review
Services: Lettings (as a Tenant)
Rent PCM: £525 Would you recommend?: Yes
Postcode: CH43
Lettings (as a Tenant)
Rent PCM: £525 Postcode: CH43
0people found this helpful
Excellent service with a good knowledge of the property. They remembered who I was and it was reassuring to know they had everything in hand. They answered all my queries with patience.... read full review
Comment on agent fees
The fee was reasonable and the service provided was excellent.
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: L3 6
Lettings (as a Tenant)
Postcode: L3 6
0people found this helpful
Very helpful when showing us around the property and were able to answer any questions we had, providing quick correspondence via email/phone.... read full review
Best Letting Agent in L1 
Best Letting Agent in L1