Manchester City Centre, Manchester, M3
4.7/5, 1294 reviews
95% recommended
90% sales valuation accuracy
93% sales fee satisfaction
88% lettings valuation accuracy
87% lettings fee satisfaction
Welcome to an independently-run, independently-minded estate and lettings agency.Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in ... show more Welcome to an independently-run, independently-minded estate and lettings agency.

Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too.

So we decided to build our own home. This new home wasn't made of sticks or straw. It was founded on a deep-rooted, decade-long knowledge of Manchester, from the very bricks and mortar of the city centre to its outer reaches.

By a team of savvy individuals who loved the city and loved helping people invest, move and live in it. A team of quick thinkers and good listeners who did that rare thing: treat customers like people instead of transactions. Because they knew great service wasn't just about experience and expertise.

We had one philosophy: to keep the promises we made. Then we opened the doors.

Welcome to Ascend. We're built on higher standards.
Ascend | Property for sale or rent | built on higher standards

Opening Hours
Address

Ascend Properties
241 Deansgate
Manchester
Greater Manchester
M3 4EN
0161 637 8336

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 93% £30,000 £245,500
Lettings 88% 87% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
26 2 1125 65 19 0 23 0 32 3
Areas covered
  • M3
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA NALS DPS SAGEagent
Latest Properties
Images & Videos

“Easy, Speedy Process...”

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Apr 03,2019
Minithumbup
By: 'Emma'
Apr 03,2019
0 people found
this helpful
My experience with Ascend Properties was fantastic. We called up to book in a viewing on a newly listed property and were given the first viewing available on the day viewings began. Mollie met us outside the property and showed us around answering my big ...
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Comment on agent fees
The fees were in line with the fees that other agents were asking for in the Manchester area. They were all laid out on the website and the property listing so we knew before viewing.
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“Piece of cake!...”

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Apr 03,2019
Minithumbup
By: 'Alex'
Apr 03,2019
0 people found
this helpful
Mollie was great, Showed us around an advised us on how to get everything sorted efficiently. Top work! Definitely made the whole thing easy! 10/10 would recommend....
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Good
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“Friendly and easy to contact...”

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Apr 02,2019
Minithumbup
By: 'Fraser'
Apr 02,2019
0 people found
this helpful
Ascend properties had good communication and helped with the application process. I would be happy to deal with them again....
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“Good experience, approachable and professional staff member...”

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Mar 28,2019
Minithumbup
By: 'Catie'
Mar 28,2019
0 people found
this helpful
Anna had good knowledge of the property and the area. We were given plenty of time to see the property and she answered all our questions promptly. Anna maintained good communication with us after the viewing answering promptly to our questions and requests. This was ...
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“Great agent...”

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Mar 28,2019
Minithumbup
Ardent
By: 'Manchester'
Mar 28,2019
0 people found
this helpful
He always gave me prompt replies and every explanation given clearly with every details I needed. Great service thank you....
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Comment on agent fees
Lots of extra fees
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“Very helpful...”

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Mar 28,2019
Minithumbup
By: 'Charlotte'
Mar 28,2019
0 people found
this helpful
Anna was very helpful and professional. She was able to provide us with answers to all of the information we required. Thank you Anna...
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“Brilliant...”

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Mar 28,2019
Minithumbup
By: 'Annie'
Mar 28,2019
0 people found
this helpful
She was brilliant with us she showed us round and she was informative and friendly wich made us comfortable with choosing that property, she most definatly gave us a good impression of ascend and the flat...
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Good
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“Professional and friendly...”

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Mar 27,2019
Minithumbup
By: 'Lucy'
Mar 27,2019
0 people found
this helpful
Courtney was very professional friendly and honest. Very impressed with the service and support of the agency. Hopefully the service will continue with the rented property we've secured....
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Comment on agent fees
Agent fees are not great but expected.
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“Outstanding...”

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Mar 26,2019
Minithumbup
By: '24Wheels'
Mar 26,2019
0 people found
this helpful
Refreshing helpful and solution orientated. Can't recommend them highly enough. Wish I would have started with them rather than some of the other less impressive companies!...
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Very consistent and very clear.
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“Great Experience...”

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Mar 24,2019
Minithumbup
By: 'Jake'
Mar 24,2019
0 people found
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Courtney was incredibly helpful throughout our experience with Ascend. He went above and beyond to be helpful and I would highly recommend him....
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“Good Service...”

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Mar 08,2019
Minithumbup
By: 'Brad'
Mar 08,2019
0 people found
this helpful
Letting agents were helpful and quick in responding to any queries. Would recommend for any other tenants wanting to rent....
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“Great experience with property viewings...”

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Mar 08,2019
Minithumbup
Lucy Sexton
By: 'Luke'
Mar 08,2019
0 people found
this helpful
I viewed several properties with Courtney and he was wonderful. He showed me around the apartments with a great friendly attitude, and made my experience feel very personal. Whenever I had any questions he always knew the answers and was happy to help in any ...
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Comment on agent fees
About the same as I am used to paying so nothing to complain about
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“Review for renting a flat...”

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Mar 06,2019
Minithumbup
By: 'Spyros'
Mar 06,2019
0 people found
this helpful
I was well received by Mollie during the viewing of the flat. She was very friendly and provided all the information I asked her about...
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“Ascend Review...”

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Mar 05,2019
Minithumbup
By: 'Ascend'
Mar 05,2019
0 people found
this helpful
Courtney was really helpful getting back to me and providing me with all the information I needed. The process was very quick and easy and made things 10x easier for me as I wasn't in the city....
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“Beautifully Presented....”

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Mar 05,2019
Minithumbup
Lucy Sexton
By: 'Mykel'
Mar 05,2019
0 people found
this helpful
MollieS, the one, LucyS the two. they've been good assisting us getting this property. Talked us through everything and with the procedure getting payments and referencing was smooth in no time. they are good at what they doing as we thought is was gonna take ...
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Comment on agent fees
Good( to our expectation )
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“Claudia Davey...”

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Mar 01,2019
Minithumbup
By: 'GL'
Mar 01,2019
0 people found
this helpful
Claudia Davey was very helpful and friendly. We were moving from London to Manchester that was more difficult for us as we couldn't view the property. Claudia sent us a video of property which was very helpful....
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Good
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“Fast and reliable...”

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Feb 28,2019
Minithumbup
By: 'Patryk'
Feb 28,2019
0 people found
this helpful
Mollie has provided me with fast and reliable service for my rather time constraining requirements. It was a smooth process thanks to her, I've received all of the necessary details right when I needed them - which allowed me to secure a property without any ...
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Comment on agent fees
The fees were fairly low and I was pleased with them.
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“Great service...”

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Feb 28,2019
Minithumbup
By: 'Tab12'
Feb 28,2019
0 people found
this helpful
Very helpful and friendly.she updated me on the process regularly and answered any queries I had in a timely manner....
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Comment on agent fees
I think they’re quite high
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“Very good atmosphere...”

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Feb 25,2019
Minithumbup
By: 'Dafydd'
Feb 25,2019
0 people found
this helpful
Mollie Staines was very clear and helpful for all the information and procedures that I had to do. When the move in date was a little muddled, Mollie was able to fix the issue for me which I'm very grateful for....
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Comment on agent fees
the agents fee is very acceptable
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“Great service...”

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Feb 25,2019
Minithumbup
Ardent
By: 'Noku'
Feb 25,2019
0 people found
this helpful
The agent answered all my questions and showed me around the property. He was prompt and on time and gave me time to make my own decision....
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“Veiwing...”

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Feb 22,2019
Minithumbup
By: 'Lily'
Feb 22,2019
0 people found
this helpful
Mollie was very helpful at the viewing, she helped me find my way when I couldn't find the property. Mollie was very polite and made us feel relaxed about the process....
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Comment on agent fees
Fees could be explained more before going forward
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“229 Abito...”

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Feb 19,2019
Minithumbup
By: 'Faye'
Feb 19,2019
0 people found
this helpful
Informative with pricing and cost, honest and transparent so no hidden fees & fast in communication to landlord and myself from point of contact....
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“Review...”

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Feb 14,2019
Minithumbup
By: 'LauraB'
Feb 14,2019
0 people found
this helpful
Had a great experience renting a flat with Ascend. It was a really easy process getting viewings for properties and was kept up to date at all times. I would recommend this letting agent to anyone looking to rent a property...
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Gppd
Was this helpful? Yes

“Mr...”

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Feb 14,2019
Minithumbup
By: 'Farooq'
Feb 14,2019
0 people found
this helpful
I would like to say that Claudia has been really helpful, kept me updated throughout the tenancy process and made everything clear and thorough to me. I would definitely recommend her....
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Comment on agent fees
Good
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“Really helpful!...”

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Feb 12,2019
Minithumbup
Ardent
By: 'Sbabauz'
Feb 12,2019
0 people found
this helpful
Really nice to find Ardent today on my viewing. He's been really helpful and made me feel confident on choosing this flat. He's given me all the details that I needed. Really friendly and polite! Will reccomend him!...
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“Renting a property was made easy...”

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Feb 12,2019
Minithumbdown
Ardent
By: 'Millie'
Feb 12,2019
0 people found
this helpful
Ardent was friendly and professional! He ensured he gave us all the information whilst not making the viewing too formal, which we appreciated, as being first time renters the process can seem daunting. From viewing the property to securing it/filling out the paperwork was ...
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Comment on agent fees
Fee's seemed to be bit on the expensive side (i.e. application fee's, check-in and out fee's) but we expected nothing else as we were renting and not buying.
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“Very good quality service...”

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Feb 11,2019
Minithumbup
Ardent
By: 'Candice'
Feb 11,2019
0 people found
this helpful
Ardent showed me around the property and answered all my questions. He was nice and friendly and helped me secure the property quickly. Claudia answered all my questions related to the renting process. So far, service has been irreproachable. Answers are always quick and I ...
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Comment on agent fees
Fees are expensive so will expect a high quality service throughout
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“Great guy. Very honest. Smartly dressed and prompt. Thank you rob...”

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Feb 06,2019
Minithumbup
Robert
By: 'Robert'
Feb 06,2019
0 people found
this helpful
Wonderful man. Dressed very smart. On time and very honest about everything. Would recommend to anyone. He was wonderful in the property aswell...
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Good
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“Went Fairly Smoothly...”

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Feb 01,2019
Minithumbup
Robert
Lucy Wakeland
By: 'Bensam'
Feb 01,2019
1 people found
this helpful
It all went pretty smoothly and everything was sorted out quite quickly. There were a few little hiccups like the wrong dates on forms and the fact the photos on the site aren't the same flats we looked at. But in all this was fairly ...
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Comment on agent fees
Bad
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“Fast responses, reasonable prices...”

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Jan 30,2019
Minithumbup
Lucy Sexton
By: 'Dmitry'
Jan 30,2019
0 people found
this helpful
I have seen Ascend Agency years ago, they have always showed a reputation of an agency offering top class properties. Happy to sign my first contract with this agency and so far I am satisfied with their service. We had some issue with move-in dates, ...
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Comment on agent fees
Agent fees may be a bit higher that other agencies, but I would expect great service in return!
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Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 12/06/2019, 7:05 PM by Jack Wright
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 4:50 PM 28/06/2019 by allAgents

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Ascend Properties

Branch - Manchester City Centre, Manchester, M3