Manchester City Centre, Manchester, M3
4.7/5, 1188 reviews
95% recommended
90% sales valuation accuracy
93% sales fee satisfaction
88% lettings valuation accuracy
87% lettings fee satisfaction
Welcome to an independently-run, independently-minded estate and lettings agency.Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in ... show more Welcome to an independently-run, independently-minded estate and lettings agency.

Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too.

So we decided to build our own home. This new home wasn't made of sticks or straw. It was founded on a deep-rooted, decade-long knowledge of Manchester, from the very bricks and mortar of the city centre to its outer reaches.

By a team of savvy individuals who loved the city and loved helping people invest, move and live in it. A team of quick thinkers and good listeners who did that rare thing: treat customers like people instead of transactions. Because they knew great service wasn't just about experience and expertise.

We had one philosophy: to keep the promises we made. Then we opened the doors.

Welcome to Ascend. We're built on higher standards.

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


Opening Hours
Address

Ascend Properties
241 Deansgate
Manchester
Greater Manchester
M3 4EN
0161 637 8336

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 93% £30,000 £245,500
Lettings 88% 87% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
26 1 1032 52 19 0 23 0 32 3
Areas covered
  • M3
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA NALS DPS SAGEagent
Latest Properties
Images & Videos

“I would like to take this opportunity to thank Adam ......”

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Dec 11,2014
Minithumbup
Adam Stephenson
By: 'Suzanna'
Dec 11,2014
0 people found
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I would like to take this opportunity to thank Adam for his dedication, help & support in managing my property portfolio. He always delivers a first class service, above & beyond the call of duty consistently exceeding expectations. His professional approach & sound advice is definitely commended, easily ...
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“My experience has been a very good one. Ryan has ......”

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Dec 11,2014
Minithumbup
By: 'John'
Dec 11,2014
0 people found
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My experience has been a very good one. Ryan has been very easy to get hold of and has helped with any problems I had in a timely fashion. Buying a property is never as easy as you would like so it's useful to have ...
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“I have worked with Adam for a number of years ......”

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Dec 10,2014
Minithumbup
Adam Stephenson
By: 'Mitul'
Dec 10,2014
0 people found
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I have worked with Adam for a number of years now and his customer service, promptness, solution focused attitude and all round willingness to go the extra mile is nothing short of exceptional. No hesitation in recommending him to anyone....
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“Ascend were really helpful when it came to looking for ......”

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Dec 10,2014
Minithumbup
By: 'Alex'
Dec 10,2014
0 people found
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Ascend were really helpful when it came to looking for a flat to rent and offered great, genuine advice on renting in Manchester. Since moving into an Ascend property, we have witnessed their prompt, efficient customer service and have had no problems whatsoever when it ...
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“The most professional estate agents I have come across in ......”

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Dec 10,2014
Minithumbup
By: 'Karolina'
Dec 10,2014
0 people found
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The most professional estate agents I have come across in Manchester. Excellent service, fantastic team and pleasure to deal with. Great rates for both tenants and landlords and property management is outstanding - repairs get done in an instant, funds come in when promised. Overall ...
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“Ryan has done a great job in selling my property, ......”

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Dec 09,2014
Minithumbup
By: 'MB'
Dec 09,2014
0 people found
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Ryan has done a great job in selling my property, going above and beyond with both myself and the buyer. When initially selling the property he put me at ease and explained everything in depth - nothing was too much to ask. He then kept ...
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“Adam had been a great to us. As me and ......”

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Dec 09,2014
Minithumbup
Adam Stephenson
By: 'Rishi Bansropun'
Dec 09,2014
1 people found
this helpful
Adam had been a great to us. As me and my brother live down south it was very hard for us to get a grip of our investment. Adam took it by the horns and has sorted everything out from us, be it a clean ...
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“I have recently purchased a property through Ascend Properties. Throughout ......”

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Dec 09,2014
Minithumbup
By: 'Rebecca'
Dec 09,2014
0 people found
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I have recently purchased a property through Ascend Properties. Throughout the process Ryan Mullender has been brilliant, he responded promptly to my enquiries and problems and contacted me with updates on the purchase without being prompted. I will definitely be recommending Ascend to others and ...
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“The best letting agent, I was dealing so far. Prompt, ......”

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Dec 06,2014
Minithumbup
By: 'Krisztian Pinter'
Dec 06,2014
0 people found
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The best letting agent, I was dealing so far. Prompt, accurate services, helpful staff. The customer is first. Highly recommended. 5* !...
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“I have been dealing with Ryan at Ascend now for ......”

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Nov 17,2014
Minithumbup
By: 'Mike'
Nov 17,2014
0 people found
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I have been dealing with Ryan at Ascend now for the past 9 months due to buying a new build property at The Point. I can only say Ryan and the company are nothing but professional and I cannot recommend them highly enough....
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“We are just start a process to rent a flat ......”

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Nov 07,2014
Minithumbup
By: 'DV & KD'
Nov 07,2014
0 people found
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We are just start a process to rent a flat with Ascend Properties and Ryan Mullender is our agent! He is a very friendly and reliable person and we get a top treatment from him. He showed us around the whole property and also in ...
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“We are currently in the process of buying a new ......”

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Oct 18,2014
Minithumbup
By: 'MV & PM'
Oct 18,2014
0 people found
this helpful
We are currently in the process of buying a new build in Manchester City Centre and have been dealing with Ryan Mullender since the start of the project. We have been extremely satisfied with the service he has offered us. He is extremely professional and ...
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Comment on agent fees
Still in the process of letting the property with this company. The fees that we will be paying are extremely competitive, especially for full management.
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“Have been looking for flat for a while is manchester ......”

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Oct 17,2014
Minithumbup
By: 'Skye smith'
Oct 17,2014
0 people found
this helpful
Have been looking for flat for a while is manchester city venter as I have recently relocated from the Wirral for a graduate job. Having now dealt with an awful lot of manchester letting agency's ascend have been by far the best. Ashley was efficient ...
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“Rob was really helpful and friendly. He showed us every ......”

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Oct 17,2014
Minithumbup
Robert
By: 'Timi Olagunju'
Oct 17,2014
0 people found
this helpful
Rob was really helpful and friendly. He showed us every part of the cute apartment. We were the last viewers for the day but he was us feel unhurried as he took us through the apartment. He explained in detail all the information pertaining that ...
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“I generally avoid letting agens like the plague. They are ......”

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Oct 13,2014
Minithumbup
Adam Stephenson
By: 'Martin'
Oct 13,2014
0 people found
this helpful
I generally avoid letting agens like the plague. They are almost uniformaly awful to deal with. My experience going through severak to find somewhere to live did not change that opinion. Except Ascend. Despite being new and havign quite a few technical issues when I ...
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Comment on agent fees
The fees were reasonable given the average rates. Not the cheapest but far from the most expensive.
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“I am new to being Landlord and this was the ......”

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Oct 11,2014
Minithumbup
Adam Stephenson
By: 'SJ'
Oct 11,2014
0 people found
this helpful
I am new to being Landlord and this was the first time I have put a property on the market. The staff at Ascend were very helpful and friendly and guided me through every stage of the process - and more importantly kept me up ...
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“Ashley from ascend was amazing when helping me get my ......”

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Oct 10,2014
Minithumbup
By: 'Lauren'
Oct 10,2014
0 people found
this helpful
Ashley from ascend was amazing when helping me get my car park fob ready. Within 48 hours he had got the fob and even dropped it off to me!! The best service I have received in a long time!!...
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“What can one say about our Mr. Ryan Mullender, except ......”

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Oct 08,2014
Minithumbup
By: 'Sid & Maureen'
Oct 08,2014
0 people found
this helpful
What can one say about our Mr. Ryan Mullender, except that he is the "perfect property consultant"! His desire to please and provide the best possible service from start to finish makes him quite unique in the property business, I have to say. He was ...
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Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 12/06/2019, 6:05 PM by Jack Wright
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 4:50 PM 28/06/2019 by allAgents

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Ascend Properties

Branch - Manchester City Centre, Manchester, M3