Manchester City Centre, Manchester, M3
4.7/5, 1294 reviews
95% recommended
90% sales valuation accuracy
93% sales fee satisfaction
88% lettings valuation accuracy
87% lettings fee satisfaction
Welcome to an independently-run, independently-minded estate and lettings agency.Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in ... show more Welcome to an independently-run, independently-minded estate and lettings agency.

Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too.

So we decided to build our own home. This new home wasn't made of sticks or straw. It was founded on a deep-rooted, decade-long knowledge of Manchester, from the very bricks and mortar of the city centre to its outer reaches.

By a team of savvy individuals who loved the city and loved helping people invest, move and live in it. A team of quick thinkers and good listeners who did that rare thing: treat customers like people instead of transactions. Because they knew great service wasn't just about experience and expertise.

We had one philosophy: to keep the promises we made. Then we opened the doors.

Welcome to Ascend. We're built on higher standards.
Ascend | Property for sale or rent | built on higher standards

Opening Hours
Address

Ascend Properties
241 Deansgate
Manchester
Greater Manchester
M3 4EN
0161 637 8336

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 93% £30,000 £245,500
Lettings 88% 87% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
26 2 1125 65 19 0 23 0 32 3
Areas covered
  • M3
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA NALS DPS SAGEagent
Latest Properties
Images & Videos

“The experience was really professional, with ......”

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Mar 18,2021
Minithumbup
Amanda Field
Katie
By: 'DR RABIA S KHAN'
Mar 18,2021
0 people found
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The experience was really professional, with good value and quality. The deposit is a bit high but the property is worth living in....
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“Helpful experience...”

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Mar 17,2021
Minithumbup
Katie
By: 'Amy Tilzey'
Mar 17,2021
0 people found
this helpful
Katie has been very helpful to me, she showed us around the apartment and was very nice and kept us very informed. She explained things well and had answers to all of our questions. If I had more questions I could always message her and ...
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“wooow what a great agency to deal with. I was......”

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Mar 13,2021
Minithumbdown
Ardent
Amanda Field
By: 'Safwan Hassan'
Mar 13,2021
0 people found
this helpful
wooow what a great agency to deal with. I was really pleased with Ascend service. the agent Ardent who viewed the property was such a nice person very provisional and responsive, he answered all the Questions and helped us with the offer process. within a ...
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“Very kind and professional...”

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Mar 12,2021
Minithumbup
Katie
By: 'SandraGuedes'
Mar 12,2021
0 people found
this helpful
Since the first minute Katie was very kind and profissional. For the first time since I have been in this process I really felt like she wanted to help me and that was amazing. The process was very simple, she was always available to answer ...
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“AVOID AT ALL COSTS!!!...”

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Mar 11,2021
Minithumbdown
Robyn Young
By: 'Dorian Bury'
Mar 11,2021
62 people found
this helpful
Every single problem takes weeks of constant emailing, calling and threatening legal and council action to get sorted. The move-in date was delayed because the epc certificate wasn't valid, we weren't informed of this until a day before we were supposed to collect the keys. ...
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“Great customer service...”

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Mar 10,2021
Minithumbup
Katie
By: 'Beth'
Mar 10,2021
0 people found
this helpful
We spotted the property we were interested in and we were booked in for a viewing very quickly. Katie showed us around and answered all our questions and has been very attentive throughout the whole process....
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“The process has been incredibly quick and sea......”

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Mar 10,2021
Minithumbup
Katie
By: 'Megan'
Mar 10,2021
0 people found
this helpful
The process has been incredibly quick and seamless and Katie has been so helpful along the way! I always worry about the process of renting and how complicated it can be but everything was so smooth!...
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“100% recommended...”

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Mar 10,2021
Minithumbup
Ektha Mehta
By: 'Veronica'
Mar 10,2021
0 people found
this helpful
Very nice and professional service. Ektha was incredibly helpful and even pulled a few strings to help us move in exactly when we needed. So much appreciated to find such nice support. Thanks a lot!...
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“Great customer service...”

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Mar 10,2021
Minithumbdown
Katie
By: 'Beth'
Mar 10,2021
0 people found
this helpful
We spotted the property we were interested in and we were booked in for a viewing very quickly. Katie showed us around and answered all our questions and has been very attentive throughout the whole process....
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“Katie communicated with me via email and also......”

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Mar 09,2021
Minithumbup
Katie
By: 'Becca'
Mar 09,2021
0 people found
this helpful
Katie communicated with me via email and also phone calls regarding a range of properties at Empyrean when I enquired and provided an excellent service. She spent time answering a range of questions and helped me to choose a suitable apartment without bias, which I ...
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“Katie who showed us around was really warm an......”

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Mar 09,2021
Minithumbup
Katie
By: 'Maxine'
Mar 09,2021
0 people found
this helpful
Katie who showed us around was really warm and friendly and made us feel very at ease! She's the nicest person I've had show me a flat so deffo 5 stars from me. She's also been very helpful with letting us know the next steps in ...
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“Helpful and Efficient...”

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Mar 02,2021
Minithumbup
Katie
By: 'Cate'
Mar 02,2021
0 people found
this helpful
Very helpful and quick to reply! Made the process of applying for a tenancy easy. A pleasure to deal with!...
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“Consistently bad...”

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Feb 26,2021
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Lora Barker
By: 'Paul'
Feb 26,2021
29 people found
this helpful
As a landlord I found their service deeply unsatisfactory and their treatment of my tenants unacceptable. Over the course of managing my property they failed to spot water damage in an inspection, failed to get a contractor to attend to damage once requested for 3 months, ...
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“Fantastic experience! Katie was very helpful ......”

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Feb 16,2021
Minithumbup
Katie
By: 'Megan'
Feb 16,2021
0 people found
this helpful
Fantastic experience! Katie was very helpful and enthusiastic about the property which I viewed. She was friendly, chatty and handled any concerns quickly and efficiently, but let us take our time to look around. At no point did I feel rushed or under pressure. After ...
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“Lovely & friendly, sold the apartment really ......”

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Feb 16,2021
Minithumbup
Katie
By: 'Henry Sheard'
Feb 16,2021
0 people found
this helpful
Lovely & friendly, sold the apartment really well! Excited to get moved in ! Thank you For all your help Katie...
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“Really helpful and prompt information on a pr......”

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Feb 14,2021
Minithumbup
Ektha Mehta
By: 'Will'
Feb 14,2021
0 people found
this helpful
Really helpful and prompt information on a property I ended up renting! I'd definitely recommend Ascend for a fast and easy service....
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“Service has been excellent from the get go fr......”

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Feb 11,2021
Minithumbup
Katie
By: 'Jason'
Feb 11,2021
0 people found
this helpful
Service has been excellent from the get go from initially dealing with Ben who sent me two other properties to view whilst the video was recorded for the one I enquired about, to Katie who has dealt with all my queries to which these were ...
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“Adent was Very professional indeed. Was very ......”

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Feb 10,2021
Minithumbup
Ardent
By: 'Kelvin'
Feb 10,2021
0 people found
this helpful
Adent was Very professional indeed. Was very helpful and kept in touch as I have a very demanding job with no time to house hunt. 5 stars is not enough for the assistance he provided....
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“Arden was lovely and helpful from start to finish!...”

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Feb 10,2021
Minithumbup
Ardent
By: 'Tyler Daniel'
Feb 10,2021
0 people found
this helpful
Arden was lovely and helpful from start until we received our apartment offer. The whole experience has been so fast and exciting thanks to Ardent and because of him we have a beautiful new home to move into!...
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“I am really pleased with this Agency. I worke......”

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Feb 09,2021
Minithumbdown
Katie
Amanda Field
By: 'Justyna'
Feb 09,2021
0 people found
this helpful
I am really pleased with this Agency. I worked with Katie, who was extremely helpful in finding my new home! She answered all of my questions I had, arranged for a face to face viewing so I could see the property. Referencing process and application ...
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“I have recently applied to rent a property an......”

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Feb 08,2021
Minithumbup
Katie
By: 'Michele Long'
Feb 08,2021
0 people found
this helpful
I have recently applied to rent a property and dealt with Katie Blackburn.Katie was extremely efficient and provided the information I required in a prompt manner.She has excellent communication skills and has kept me updated throughout.I wanted to thank Katie for all ...
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“Very pleased with the service provided by Ard......”

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Feb 04,2021
Minithumbup
Ardent
By: 'Marlena'
Feb 04,2021
0 people found
this helpful
Very pleased with the service provided by Ardent. He was very professional and clear. The viewing went smoothly and the process of obtaining the house was very easy. Thank you Ardent...
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“Katie was ace!...”

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Feb 03,2021
Minithumbup
Katie
By: 'Nick'
Feb 03,2021
0 people found
this helpful
After a rather awful experience with our previous lettings agent and having to cut our contract early - it was a very refreshing change dealing with someone so professional and friendly! We were showed round a number of properties by Katie and both myself and ...
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“Brilliant service today from Katie....”

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Jan 29,2021
Minithumbup
Katie
By: 'Michael'
Jan 29,2021
0 people found
this helpful
Brilliant service today from Katie. One of the nicest agents I’ve met recently when viewing properties. Very knowledge about the development, answered all my questions. Highly recommended....
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“Katy was so friendly helpful informative, eff......”

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Jan 28,2021
Minithumbup
By: 'Dagnall'
Jan 28,2021
0 people found
this helpful
Katy was so friendly helpful informative, efficient and pleasant. Best letting agent I've ever come across. Everything was done really quickly and professionally...
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“Amazing service thank you so much! Really sim......”

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Jan 28,2021
Minithumbup
Katie
By: 'Kiera'
Jan 28,2021
0 people found
this helpful
Amazing service thank you so much! Really simple and straightforward process which we felt supported throughout. Covid 19 government guidelines were followed at all times during the visit and staff were available to support us at all stages of the application process. Katie was so helpful ...
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“Thanks to Ascend the whole renting process fr......”

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Jan 23,2021
Minithumbup
Ektha Mehta
By: 'Sara'
Jan 23,2021
0 people found
this helpful
Thanks to Ascend the whole renting process from viewings to contract signing was easy and efficient! In my last 6 years of renting this has by far been the most hassle free process. Viewings were offered virtually or in person in a covid secure way, and ...
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“GO ARDENT!...”

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Jan 22,2021
Minithumbup
Ardent
By: 'Karol'
Jan 22,2021
0 people found
this helpful
I'd put 10 stars if it was possible. Ardent was very professional, polite and helpful. I wish every estate agent was like that. Thanks again mate!...
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“AMAZING!! 5/5...”

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Jan 15,2021
Minithumbup
Amanda Field
Ektha Mehta
By: 'Annabel'
Jan 15,2021
0 people found
this helpful
We would like to thank Ektha for such amazing help with us finding a place in Manchester. Every property she showed us around, age had so much knowledge and enthusiasm about the place and you could tell she’d really done her research for the ...
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“Feedback on my viewing...”

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Jan 13,2021
Minithumbup
Ardent
By: 'Gianni addo'
Jan 13,2021
0 people found
this helpful
Ardent was very gentle and straight forward on explaining things to me about the house , he told me everything I needed to know and he answered a every question that I ask His service was excellent...
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Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 12/06/2019, 7:05 PM by Jack Wright
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 4:50 PM 28/06/2019 by allAgents

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Ascend Properties

Branch - Manchester City Centre, Manchester, M3