Manchester City Centre, Manchester, M3
4.7/5, 1289 reviews
95% recommended
90% sales valuation accuracy
93% sales fee satisfaction
88% lettings valuation accuracy
87% lettings fee satisfaction
Welcome to an independently-run, independently-minded estate and lettings agency.Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in ... show more Welcome to an independently-run, independently-minded estate and lettings agency.

Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too.

So we decided to build our own home. This new home wasn't made of sticks or straw. It was founded on a deep-rooted, decade-long knowledge of Manchester, from the very bricks and mortar of the city centre to its outer reaches.

By a team of savvy individuals who loved the city and loved helping people invest, move and live in it. A team of quick thinkers and good listeners who did that rare thing: treat customers like people instead of transactions. Because they knew great service wasn't just about experience and expertise.

We had one philosophy: to keep the promises we made. Then we opened the doors.

Welcome to Ascend. We're built on higher standards.
Ascend | Property for sale or rent | built on higher standards

Opening Hours
Address

Ascend Properties
241 Deansgate
Manchester
Greater Manchester
M3 4EN
0161 637 8336

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 93% £30,000 £245,500
Lettings 88% 87% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
26 2 1120 64 19 0 23 0 32 3
Areas covered
  • M3
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA NALS DPS SAGEagent
Latest Properties
Images & Videos

“Lovely and very efficient! Could not have ask......”

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Jun 15,2021
Minithumbup
Ektha Mehta
By: 'Ellie'
Jun 15,2021
0 people found
this helpful
Lovely and very efficient! Could not have asked for anyone more helpful making everything stress free for us! Thank you...
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“Do not use Ascend!!!!!...”

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Jun 10,2021
Minithumbdown
By: 'polly'
Jun 10,2021
16 people found
this helpful
I have been waiting for months for a refund of a car parking space, which I was unable to use because Ascend couldn't provide me with the fob in time. They provide an awful service. I have left numerous voicemails and sent countless emails and ...
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“Really great service from Ektha, she managed ......”

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Jun 09,2021
Minithumbup
Ektha Mehta
By: 'Harriet John'
Jun 09,2021
0 people found
this helpful
Really great service from Ektha, she managed to secure us the apartment efficiently and quickly. My move in date was after the available date which she managed to negotiate with the landlord, and also reduce the rent for us. She also managed to accommodate our ...
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“I had been super happy with the service of th......”

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Jun 02,2021
Minithumbup
Adam
By: 'Mounia'
Jun 02,2021
0 people found
this helpful
I had been super happy with the service of the agent Adam Fairhurst. He helped me all the way to get the apartment I wanted and I managed to get it for me at the end. I am very happy. Thank you for all the ...
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“I've had an excellent and really positive exp......”

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Jun 01,2021
Minithumbup
By: 'Sharon'
Jun 01,2021
0 people found
this helpful
I've had an excellent and really positive experience so far with Adam at Ascend! Emails are responded to quickly and he is always easy to get hold of. He's answered questions I've had quickly and thoroughly. He's gone above and beyond to assist us in ...
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“Signing up as a tenant couldn't have gone better. My ......”

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May 28,2021
Minithumbdown
By: 'Glyn'
May 28,2021
13 people found
this helpful
Signing up as a tenant couldn't have gone better. My initial review was 5 stars. However, the problems begin after they have you. Please look at their Google reviews for the reviews from current and past tenants. They encourage people to review on this website during ...
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“Adam was amazing!...”

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May 27,2021
Minithumbup
Adam
By: 'Katie'
May 27,2021
0 people found
this helpful
Adam was so helpful, I couldn't have faulted the service at all! He was really welcoming, showed us the flat and then helped us through the whole move in process...
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“Excellent ......”

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May 25,2021
Minithumbup
Adam
By: 'Alison Crawford'
May 25,2021
0 people found
this helpful
From finding the flat to completion Adam has been brilliant. He has communicated via phone, text and email regularly and has answered every query promptly. I have experience of renting flats in Manchester with several different agencies and this has been by far superior to ...
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“customer acknowledgement...”

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May 25,2021
Minithumbup
Adam
By: 'Michelle Kierans'
May 25,2021
0 people found
this helpful
Excellent organization of a number of viewings, the timing of which worked out perfectly. Adam was very knowledgeable with regard to the building’s electronic systems, rental arrangements and on site facilities. He explained the formalities of the lease process very clearly in a step ...
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“Very friendly and welcoming...”

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May 21,2021
Minithumbup
Ektha Mehta
By: 'Ike'
May 21,2021
0 people found
this helpful
Ektha was very friendly, professional and always willing to assist you with what you are looking for. She showed me around and provided all details to my enquiries which made securing the apartment and making a decision on time very easy for me....
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“Spare yourself......”

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Apr 27,2021
Minithumbdown
Lora Barker
By: 'Candice De Bartolo'
Apr 27,2021
44 people found
this helpful
Do yourself a favour and do not do business with this agency. I have reported a water leak 6 months ago and they have still not fixed it. I have been calling and emailing but they use the excuse of "working from home" to not to ...
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“The Friendly and approachable atmosphere made......”

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Apr 26,2021
Minithumbup
Ektha Mehta
By: 'Alice p Marriott'
Apr 26,2021
0 people found
this helpful
The Friendly and approachable atmosphere made the viewing a pleasant experience. We were able to ask all the questions we wanted to and had ample time to look around the property....
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“Corey was great with the whole process, he wa......”

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Mar 30,2021
Minithumbup
Corey
By: 'Jake Robinson'
Mar 30,2021
0 people found
this helpful
Corey was great with the whole process, he was always there to help and replied very quickly. Made the process very easy and straight forward....
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“Great communication and quick referencing, fr......”

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Mar 30,2021
Minithumbup
Amanda Field
Ektha Mehta
By: 'J.Lavery'
Mar 30,2021
0 people found
this helpful
Great communication and quick referencing, friendly and helpful team all round. I highly recommend Ascend as a letting agent for tenants...
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“DONT USE - ridiculous deposit deductions - aw......”

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Mar 23,2021
Minithumbdown
Robyn Young
By: 'Ruairi'
Mar 23,2021
35 people found
this helpful
DONT USE - ridiculous deposit deductions - awful customer service I'm not one to leave a review, normally. I thought that it is needed to try and spare someone else the same experience. Up until now I have been lucky it seems with my landlords / ...
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“Ektha was very friendly and responsive throug......”

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Mar 22,2021
Minithumbup
Ektha Mehta
By: 'Joe'
Mar 22,2021
0 people found
this helpful
Ektha was very friendly and responsive throughout the entire application process. She answered any and all queries I had and made sorting the flat a breeze....
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“Moving to Manchester...”

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Mar 19,2021
Minithumbup
Ektha Mehta
By: 'Karl'
Mar 19,2021
0 people found
this helpful
Ascend properties were able to help us find a great place in a location we were happy with very quickly. They had a great selection of properties available, and Ektha was so helpful throughout the process. She was able to provide answers to all of ...
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“AMAZING service...”

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Mar 19,2021
Minithumbdown
Katie
Tom Billington
By: 'Millie'
Mar 19,2021
0 people found
this helpful
Katie Blackburn Was so friendly, helpful and assertive right from the start. Most estate agents we have dealt with never got back to us. Katie kept me informed and even called and emailed out of Hours to keep us updated. Not only was she helpful ...
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“Katie Blackburn...”

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Mar 18,2021
Minithumbup
Katie
By: 'Emma cliff'
Mar 18,2021
0 people found
this helpful
Katie Blackburn you have been very helpful even more than what I expected as I’ve not done this before I was t sure what to expect but you really help me and my friend so thank you so much...
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“The experience was really professional, with ......”

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Mar 18,2021
Minithumbup
Amanda Field
Katie
By: 'DR RABIA S KHAN'
Mar 18,2021
0 people found
this helpful
The experience was really professional, with good value and quality. The deposit is a bit high but the property is worth living in....
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“Helpful experience...”

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Mar 17,2021
Minithumbup
Katie
By: 'Amy Tilzey'
Mar 17,2021
0 people found
this helpful
Katie has been very helpful to me, she showed us around the apartment and was very nice and kept us very informed. She explained things well and had answers to all of our questions. If I had more questions I could always message her and ...
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“wooow what a great agency to deal with. I was......”

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Mar 13,2021
Minithumbdown
Ardent
Amanda Field
By: 'Safwan Hassan'
Mar 13,2021
0 people found
this helpful
wooow what a great agency to deal with. I was really pleased with Ascend service. the agent Ardent who viewed the property was such a nice person very provisional and responsive, he answered all the Questions and helped us with the offer process. within a ...
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“Very kind and professional...”

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Mar 12,2021
Minithumbup
Katie
By: 'SandraGuedes'
Mar 12,2021
0 people found
this helpful
Since the first minute Katie was very kind and profissional. For the first time since I have been in this process I really felt like she wanted to help me and that was amazing. The process was very simple, she was always available to answer ...
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“AVOID AT ALL COSTS!!!...”

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Mar 11,2021
Minithumbdown
Robyn Young
By: 'Dorian Bury'
Mar 11,2021
62 people found
this helpful
Every single problem takes weeks of constant emailing, calling and threatening legal and council action to get sorted. The move-in date was delayed because the epc certificate wasn't valid, we weren't informed of this until a day before we were supposed to collect the keys. ...
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“Great customer service...”

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Mar 10,2021
Minithumbup
Katie
By: 'Beth'
Mar 10,2021
0 people found
this helpful
We spotted the property we were interested in and we were booked in for a viewing very quickly. Katie showed us around and answered all our questions and has been very attentive throughout the whole process....
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Staff picture Robert
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Staff picture Lucy Wakeland
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Staff picture Ektha Mehta
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Staff picture Ardent
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Staff picture Amanda Field
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Staff picture Corey
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Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 12/06/2019, 7:05 PM by Jack Wright
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 4:50 PM 28/06/2019 by allAgents

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Ascend Properties

Branch - Manchester City Centre, Manchester, M3