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Welcome to an independently-run, independently-minded estate and lettings agency. Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too. So we decided to build our own home. This new home wasn't made of sticks or straw. It was founded on a deep-rooted, de Read full description...cade-long knowledge of Manchester, from the very bricks and mortar of the city centre to its outer reaches. By a team of savvy individuals who loved the city and loved helping people invest, move and live in it. A team of quick thinkers and good listeners who did that rare thing: treat customers like people instead of transactions. Because they knew great service wasn't just about experience and expertise. We had one philosophy: to keep the promises we made. Then we opened the doors. Welcome to Ascend. We're built on higher standards.
Ascend Properties

241 Deansgate Manchester
Greater Manchester
M3 4EL

01616378336

“Easy and Friendly...”

Oct 15,2018
Minithumbup
Courtney
By: 'Thamanna'
Oct 15,2018
0 people found
this helpful
This is my first time renting, and so this experience being as easy and seamless as it has been was very important and eased the intimidating aspect of finding my first home. Courtney was very pleasant and easy to talk to and offered answers for ...
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Was this helpful? Yes

“Moving into new property...”

Oct 11,2018
Minithumbdown
Robert
By: 'Al'
Oct 11,2018
0 people found
this helpful
I have just completed process of moving into a property managed by Ascend.I have found the process extrely convuluted. The agent got the price wrong in the contract and then I had to request that this be amended....
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Comment on agent fees
The agents fees are not appropriate for the work completed on the process.
Was this helpful? Yes

“Very helpful...”

Oct 05,2018
Minithumbup
Courtney
By: 'Sophie Reuben'
Oct 05,2018
0 people found
this helpful
After originally viewing 2 properties elsewhere which I wasn't happy with I viewed a property with Courtney at Ascend who was very helpful. He listened to any questions I had and made sure he gave me all the information I needed. He made sure he ...
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Comment on agent fees
Think they are what’s expected and similar to other agents
Was this helpful? Yes

“Friendly and Helpful...”

Oct 04,2018
Minithumbup
Robert
By: 'Kerr'
Oct 04,2018
0 people found
this helpful
Rob was extremely friendly and helpful. Upon showing us around the property he made sure to inform us of what was included in the property and how the application process would go, including any additional charges....
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Comment on agent fees
I have never rented before so am unsure how the fees compare to other agents
Was this helpful? Yes

“Helpful Staff, Fist time renter....”

Oct 03,2018
Minithumbup
By: 'Jack'
Oct 03,2018
0 people found
this helpful
Really helpful staff has made the process as smooth as possible. Fiona Trigg has helped us with any questions along the way....
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Comment on agent fees
Agent fee's seemed pretty expensive; As we are first time Renters.
Was this helpful? Yes

“Kind support...”

Oct 03,2018
Minithumbup
Robert
By: 'SA'
Oct 03,2018
0 people found
this helpful
Robert is very kind to introduce a property and immediately helped me to secure the property when the renting properties go in and out of the.market very quickly. His kindness is part of factors I decided to take the property he showed me....
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Comment on agent fees
With the services I received I think it's worth for the fee.
Was this helpful? Yes

“Highly recommended...”

Oct 02,2018
Minithumbup
Courtney
By: 'Cristina'
Oct 02,2018
0 people found
this helpful
We found Ascend helpful, professional and easy to contact . Thanks to Courtney Crooks for his time and patience, he explained everything perfectly and was more than willing to answer any questions we had....
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Comment on agent fees
Thank you !
Was this helpful? Yes

“Helpful agents, pleasant experience....”

Oct 02,2018
Minithumbup
By: 'Charl'
Oct 02,2018
0 people found
this helpful
Had a good and helpful experience throughout the process. Everything was smooth and the agent was helpful. Only thing i disagree with is the fees. Shame they has to be so high, it really puts me off....
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Comment on agent fees
I think fees make it harder to move house essentially, with rent and deposit you have to be able to find a large amount of money at once.
Was this helpful? Yes

“Friendly, good experience...”

Oct 02,2018
Minithumbup
Courtney
By: 'Olivia'
Oct 02,2018
0 people found
this helpful
my experience with ascend was positive, professional and efficient. courtney was informed and outgoing when showing us the flat and quick to reply to our questions via mobile after....
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Comment on agent fees
expensive for two people
Was this helpful? Yes

“great service...”

Oct 02,2018
Minithumbup
Courtney
By: 'andreea'
Oct 02,2018
0 people found
this helpful
I would highly recommend Ascend properties. They provided a great service with a friendly and profesional team. Thanks Courtney Crooks for your time and great service !...
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Was this helpful? Yes

“FAST & PROFESSIONAL...”

Oct 02,2018
Minithumbup
By: 'Amy Taylor'
Oct 02,2018
0 people found
this helpful
Me and my partner were dealt with very professionally and within a week we had everything sorted! We would highly recommend Ascend!...
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Comment on agent fees
The fees are worth paying for the service you get.
Was this helpful? Yes

“Very professional service...”

Oct 02,2018
Minithumbup
Robert
By: 'Ben'
Oct 02,2018
0 people found
this helpful
Ascend were very helpful throughout the flat hunting process for me. Not only were they very direct and efficient when it came to discussing viewings in the Manchester office and when viewing properties, but they've been very prompt in responding to queries and letting ...
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Was this helpful? Yes

“Friendly...”

Oct 02,2018
Minithumbup
Robert
By: 'Peter'
Oct 02,2018
0 people found
this helpful
This agent has been friendly and informative. Although the whole process has felt quite rushed at times, Robert has been helpful and quick to respond to e-mails....
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Was this helpful? Yes

“Flat letting...”

Oct 02,2018
Minithumbup
Courtney
By: 'Alicia'
Oct 02,2018
0 people found
this helpful
Quick and easy application process with Courtney. Very informed about the property and quick to meet any needs/wants I had. Definitely recommend....
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Comment on agent fees
Discussed the application fee, check out fee and deposit/rent only. Open and honest about both fees.
Was this helpful? Yes

“Great Service...”

Oct 01,2018
Minithumbup
By: 'Owen'
Oct 01,2018
0 people found
this helpful
I was looking for a new apartment and Courtney was a great help, very genuine and honest when it came to the financial side of things and was a great help during the whole process. Nothing to complain about at all!...
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Was this helpful? Yes

“Flat hunting...”

Oct 01,2018
Minithumbup
Courtney
By: 'Ioannis Kotsiopoulos'
Oct 01,2018
0 people found
this helpful
Ascend properties behaved in a professional manner throughout the search process. They responded promptly to my emails from abroad, they proposed sets of available properties and were more than happy to arrange for viewings. Courtney Crooks in particular was efficient and helpful, contacted me frequently ...
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Comment on agent fees
Fair
Was this helpful? Yes

“Couldn't have asked for more...”

Sep 30,2018
Minithumbup
Aaron
By: 'RebeccaB'
Sep 30,2018
0 people found
this helpful
Aaron was very accommodating when it came round to viewing the property. He explained everything perfectly and was more than willing to answer any questions we had....
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Comment on agent fees
Fees were more than reasonable and were also explained to us before we made any decisions so we were aware of the costs upfront.
Was this helpful? Yes

“Review...”

Sep 28,2018
Minithumbup
By: 'Alice'
Sep 28,2018
0 people found
this helpful
They were helpful when things went wrong. A couple of miscommunications but everything was sorted eventually and it has all been dealt with relatively quickly....
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Comment on agent fees
Good
Was this helpful? Yes

“Good...”

Sep 27,2018
Minithumbdown
By: 'Abbas'
Sep 27,2018
0 people found
this helpful
The viewer was really good in showing the flat and discussing. The agent in the office was respectful and smiling all the time....
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Was this helpful? Yes

“New apartment...”

Sep 26,2018
Minithumbup
Aaron
By: 'Nursing Student'
Sep 26,2018
0 people found
this helpful
Aaron was very friendly and professional. I originally was going to view another apartment, which ended up not fitting my needs. In the same appointment he showed me another option, which I am now taking, and I also gain an extra bedroom. Good service and ...
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Comment on agent fees
bad
Was this helpful? Yes

“Brilliant...”

Sep 24,2018
Minithumbup
Robert
By: 'Manuel'
Sep 24,2018
0 people found
this helpful
Rob was absolutely brilliant and helpful and really honest since the beginning, some one to trust on and really communicative person! Happy to work with him....
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Was this helpful? Yes

“Fast and professional!...”

Sep 24,2018
Minithumbup
Robert
Suzanne
By: 'Mateusz Jadach'
Sep 24,2018
0 people found
this helpful
It is the second time I rent a property through Ascend Properties and have to say it is the best estate agency I have ever come across. Robert Haley is a great guy and was very helpful with my application....
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Comment on agent fees
Very reasonable Agent’s Fees
Was this helpful? Yes

“Fast and professional service...”

Sep 24,2018
Minithumbdown
Robert
By: 'Lukasz'
Sep 24,2018
0 people found
this helpful
Outstanding service by Rob and the rest of the team at Ascend. Answered all the questions we had and was very helpful with the application process. Best agency I dealt with in Manchester....
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Was this helpful? Yes

“Excellent, professional service...”

Sep 24,2018
Minithumbup
Tom
By: 'L&A'
Sep 24,2018
0 people found
this helpful
Rob and Tom were both a great help in showing us properties and providing thorough information on each one. Charismatic people and very smooth administration process. Would recommend!...
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Was this helpful? Yes

“Excellent communications throughout...”

Sep 22,2018
Minithumbup
Fiona
By: 'Marc'
Sep 22,2018
0 people found
this helpful
Can't fault the advice, transparency and excellent efficiency of the Fiona and Aaron. The move has been smooth and they have kept to their word on all agreements and discussions......
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Comment on agent fees
These appear to be the going rate for the current market.
Was this helpful? Yes

“Helpfull...”

Sep 18,2018
Minithumbup
Tom
By: 'Alex'
Sep 18,2018
0 people found
this helpful
Helpfull reasuring empathic pleasant and just an all round good guy. Courtious but im strggling to describe someone i just met in 20 words.....
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Comment on agent fees
All fees are very expensive and cant really be justified. But courtney deserves a good slice
Was this helpful? Yes

“Very fast and professional...”

Sep 13,2018
Minithumbup
Robert
By: 'Domenico'
Sep 13,2018
0 people found
this helpful
We just decided to have this flat for their service. We had Rob helping us, he was really professional and clear....
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Comment on agent fees
Good
Was this helpful? Yes

“One Year On...”

Sep 13,2018
Minithumbdown
By: 'Huw A'
Sep 13,2018
4 people found
this helpful
I have been a tenant in an Ascend property for 13 months. I am about to move to a second Ascend property as my landlord is selling where I presently live. I went with Ascend again because I needed to move quickly and they have a ...
read full review
Comment on agent fees
I have commented in my review on the excessive increase in fees
Was this helpful? Yes
By: Megan
Sep 19, 2018
View all comments (1)
Thank you for your positive comments regarding our Sales and Contracts team. We really appreciate the positive feedback. You should have received a call explaining the landlord had decided to sell you apartment, explaining that this would not affect your fixed term agreement but we would kindly request you allow viewings to take place. We sincerely apologise if this call didn't occur before you were notified of viewings taking place. Regarding the request to replace the window handles, t ...

“Extremelely pleased...”

Sep 12,2018
Minithumbup
Robert
By: 'Alexandra'
Sep 12,2018
0 people found
this helpful
The entire process up to securing the payment for our property was just perfect. Rob was very helpful with everything and he gave us quick responses every time. Based on our experience with all the agencies in Manchester,Ascend was the best. Would definitely recommend ...
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Comment on agent fees
Good
Was this helpful? Yes

“1 bed flat...”

Sep 12,2018
Minithumbup
Robert
By: 'Cristian'
Sep 12,2018
0 people found
this helpful
The flat is very clean and the kitchen it s fully equiped . The bed is new and it looks so good !...
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Comment on agent fees
Good
Was this helpful? Yes
Areas covered
  • M3
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
88% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £1,502
  • Max: £245,500

Letting
  • Min: £0
  • Max: £150,000

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Last updated at 1:50 PM 29/06/2016 by allAgents

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