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    Ektha
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    Lucy
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    Ryan
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    Adam
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    Robert
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    Lora
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    Oliver
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    James
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    Aaron
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    Courtney
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    Matthew
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    Suzanne
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    Mark
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Welcome to an independently-run, independently-minded estate and lettings agency. Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too. So we decided to build our own home. This new home wasn't made of sticks or straw. It was founded on a deep-rooted, de Read full description...cade-long knowledge of Manchester, from the very bricks and mortar of the city centre to its outer reaches. By a team of savvy individuals who loved the city and loved helping people invest, move and live in it. A team of quick thinkers and good listeners who did that rare thing: treat customers like people instead of transactions. Because they knew great service wasn't just about experience and expertise. We had one philosophy: to keep the promises we made. Then we opened the doors. Welcome to Ascend. We're built on higher standards.
Ascend Properties

241 Deansgate Manchester
Greater Manchester
M3 4EL

01616378336

“ Overall good experience... ”

Aug 17,2018
Minithumbup
By: '...'
Aug 17,2018
0 people found
this helpful
Everyone was very helpful and the process was smooth. However it is more expensive than other agents with extra fees. Overall good....
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Comment on agent fees
Expensive - a fee to have your deposit In the scheme, a check in fee of £30 and a check out fee of £120.
Was this helpful? Yes

“ Ascend Properties... ”

Aug 16,2018
Minithumbup
Aaron
By: 'Olivia'
Aug 16,2018
0 people found
this helpful
The service has been good with these agents, they are friendly and helpful and efficient. Aaron showed us round the property we have now let and was knowledgeable and professional....
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Comment on agent fees
The fee's are more expensive than other agents I've seen, but not massively.
Was this helpful? Yes

“ Great and efficient service... ”

Aug 15,2018
Minithumbup
Aaron
By: 'Louise'
Aug 15,2018
0 people found
this helpful
The process proved informative and efficient with regards to the queries I had, together with the application process. Would recommend....
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“ Great and efficient service... ”

Aug 15,2018
Minithumbup
Aaron
By: 'Louise'
Aug 15,2018
0 people found
this helpful
The process proved informative and efficient with regards to the queries I had, together with the application process. Would recommend....
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“ Brilliant Service... ”

Aug 15,2018
Minithumbup
Courtney
By: 'Ryan Barrass'
Aug 15,2018
0 people found
this helpful
I would highly recommend Ascend and Courtney. Both provided a professional service and was brilliant throughout the process of finding a place. Courtney was able to answer the queries I had during my viewing and explained everything I needed to know....
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Comment on agent fees
Good
Was this helpful? Yes

“ Really helpful and informative experience from all the staff at Ascend!... ”

Aug 14,2018
Minithumbup
Ryan
Suzanne
By: 'Eden Buckingham'
Aug 14,2018
0 people found
this helpful
Ryan Mullender was early to meet us at the property, he was fun, enthusiastic, informative and really helpful with all the questions we had. He made us feel at ease and was good to talk to. He was reassuring that the Landlord of the property ...
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Comment on agent fees
Good
Was this helpful? Yes

“ Smooth & Speedy... ”

Aug 14,2018
Minithumbup
Courtney
By: 'Kaya'
Aug 14,2018
0 people found
this helpful
I had a great experience with this agency. They were easy to contact via phone, which is an issue I had with other agencies. They were very understanding and accommodating and made sure to answered all queries in-depth....
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“ Great experience... ”

Aug 13,2018
Minithumbup
Courtney
By: 'Ben'
Aug 13,2018
0 people found
this helpful
I would highly recommend Ascend properties. They provided a great service with a friendly and profesional team. Ascend, helped and explained everything to me clearly....
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Comment on agent fees
Good
Was this helpful? Yes

“ Quick application process... ”

Aug 13,2018
Minithumbup
By: 'Chloeeeee'
Aug 13,2018
0 people found
this helpful
Process from booking to view the apartment, referencing and signing the contract was within a week. Quick email responses from the team during the application....
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Comment on agent fees
Total agent fees was unclear, received 2 different prices of the rent and deposit, before clarification of the exact prices.
Was this helpful? Yes

“ Great agents... ”

Aug 13,2018
Minithumbup
Courtney
By: 'Emma Wilson'
Aug 13,2018
0 people found
this helpful
Courtney was professional throughout, arrived on time for viewing early even. Answered any questions we had about the properties and explained everything clearly. Happy to answer questions to enable us to pick a property....
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Comment on agent fees
Fees are quite expensive compared with other agents
Was this helpful? Yes

“ Apartment... ”

Aug 13,2018
Minithumbup
Courtney
By: 'Nicole batty'
Aug 13,2018
0 people found
this helpful
He was very nice man and cane on time early in fact gave us proper viewing made it easy for us to decide what we wanted.now have a nice apartment thanks to Courtney...
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Comment on agent fees
Great 👍
Was this helpful? Yes

“ Very helpful... ”

Aug 12,2018
Minithumbup
Aaron
Suzanne
By: 'Nicola Rice'
Aug 12,2018
0 people found
this helpful
Had a difficult time securing a flat as the first one we signed for fell through due to the previous tenants extending their lease. Ascend were very helpful with showing us other options and doing video viewings....
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“ Guarantor... ”

Aug 12,2018
Minithumbup
By: 'Watson'
Aug 12,2018
0 people found
this helpful
I was acting as guarantor for a property my daughter is renting. I find the questions intrusive and the commitment onerous. Trying to convey the fact that i was on holiday and did not immediately have access to some required documents was much more difficult ...
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Comment on agent fees
Not my responsibility.
Was this helpful? Yes

“ Renting... ”

Aug 11,2018
Minithumbup
Aaron
By: 'Jessica'
Aug 11,2018
0 people found
this helpful
We found this agency very helpful and professional and would definitely use them again. They made the process quick and simple with their excellent communication and prompt responses, thank you....
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“ Good communication... ”

Aug 10,2018
Minithumbup
Aaron
By: 'Jessica'
Aug 10,2018
0 people found
this helpful
Good experience with good communication although parking was an issue as we were told the flat had parking but then just before signing it did not. But the issue was resolved...
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Comment on agent fees
Okay
Was this helpful? Yes

“ Review Ascend Properties... ”

Aug 10,2018
Minithumbup
By: 'Kimeline'
Aug 10,2018
0 people found
this helpful
- Fast scheduling for viewing - Team available for any request - Apartment corresponds to the pictures on the offer - Application process clear and efficient However, the application process should be adapted on a case by case basis. Some requirements are not applying in some ...
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Comment on agent fees
Good
Was this helpful? Yes

“ Best Agency so far... ”

Aug 10,2018
Minithumbup
Aaron
Suzanne
By: 'Richard Bakk'
Aug 10,2018
0 people found
this helpful
This is my first time renting an apartment on my own, so I was a bit lost in the beginning of my flat hunting. Fortunately I found Ascend, who has a great variety of modern and beautiful apartments, so I could find a property that ...
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Was this helpful? Yes

“ Smooth... ”

Aug 09,2018
Minithumbup
Courtney
By: 'Nic'
Aug 09,2018
0 people found
this helpful
I have recently worked with Courtney in regarding to renting an apartment in Manchester. Everything went really well and I am positive that this will continue to be the same with future customers....
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Comment on agent fees
Reasonable
Was this helpful? Yes

“ Letting process seems well structured but very late at sending documents out... ”

Aug 09,2018
Minithumbdown
By: 'Sam'
Aug 09,2018
1 people found
this helpful
We thought the letting process was clear and easy to follow but has been let down at the end when it came to sending out the tenancy agreement as it got delayed and delayed, meaning we had to go and chase a number of times. ...
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Comment on agent fees
The fees are okay, thought a bit on the expensive side but it was clear what we need to pay and when.
Was this helpful? Yes

“ decent... ”

Aug 09,2018
Minithumbup
By: 'John Smith'
Aug 09,2018
0 people found
this helpful
The service I received was fairly good when going well however, we encountered a few problems due to what seemed to be poor communication within the company....
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Comment on agent fees
fairly costly however not terrible
Was this helpful? Yes

“ Very help staff that made the experience easy... ”

Aug 09,2018
Minithumbup
Beth
Aaron
By: 'HJack'
Aug 09,2018
0 people found
this helpful
Throughout the process to rent a flat with ascend both Beth and Aaron have been very helpful throughout. Especially due to the fact the first flat we wanted to rent fell through, they went out of their way to fit us in for another flat, ...
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“ reply very fast... ”

Aug 08,2018
Minithumbup
Suzanne
Beth
By: 'Xueli'
Aug 08,2018
0 people found
this helpful
the details and files are prepared carefully, email replies very fast. They are responsive so that I would recommend them...
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Was this helpful? Yes

“ Really fast and professional service. Stress free and excellent communication... ”

Aug 08,2018
Minithumbup
Robert
By: 'Katie Smith'
Aug 08,2018
0 people found
this helpful
I was really happy and really impressed with Ascend and Rob. Rob was very thorough, and clear with all stages of the process he updated me as soon as he could and made the process stress free....
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Comment on agent fees
The agents fees are average for the market rate.
Was this helpful? Yes

“ Very satisfied overall... ”

Aug 08,2018
Minithumbup
By: 'Vicky'
Aug 08,2018
0 people found
this helpful
Overall I am very satisfied, they were very helpful and everything was easily sorted out without any problems. I've had bad experiences with other agencies in Manchester in the past, but this one I would definitely reccommend....
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Was this helpful? Yes

“ Awesome people... ”

Aug 08,2018
Minithumbup
Courtney
By: 'Reza'
Aug 08,2018
0 people found
this helpful
Everything went super smooth. Altough at the beginning we had to wait quite a bit for the viewing. But it worth it. Thanks guys....
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Was this helpful? Yes

“ Great, professional service... ”

Aug 07,2018
Minithumbup
Courtney
By: 'LW'
Aug 07,2018
0 people found
this helpful
The viewings were informative and allowed enough time to get a feel for the flats. Courtney was very professional, friendly and helpful throughout which made for a seamless, easy process....
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Was this helpful? Yes

“ Review... ”

Aug 07,2018
Minithumbup
Courtney
By: 'Jibran'
Aug 07,2018
0 people found
this helpful
Nice guy, friendly, punctual and to the point. Business was conducted quickly with no issues. Would recommend and would definitely use again....
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Comment on agent fees
I find all agency fees to be a little steep but it's pretty much in line with what a lot of other agencies charge.
Was this helpful? Yes

“ Rent a flat... ”

Aug 06,2018
Minithumbup
Beth
Lucy
By: 'Stella'
Aug 06,2018
0 people found
this helpful
I have a good experience contacting with the agents and the people who could help me with renting the flat....
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Was this helpful? Yes

“ good... ”

Aug 06,2018
Minithumbup
Beth
By: 'cyprus'
Aug 06,2018
0 people found
this helpful
I can say that, they were helpful and I could not do this on my own as a foreign student that I am....
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Comment on agent fees
good
Was this helpful? Yes

“ Great... ”

Aug 04,2018
Minithumbup
Courtney
By: 'Ali Khajah'
Aug 04,2018
0 people found
this helpful
Courtney Crooks was very helpful and understanding. He gave me all the information I needed in order to find a great apartment....
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Comment on agent fees
good
Was this helpful? Yes
Areas covered
  • M3
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
89% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £1,502
  • Max: £245,500

Letting
  • Min: £0
  • Max: £150,000

ARLA NALS DPS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
22 0 819 30 18 0 19 0 31 2
No image available Ektha
(0)

Staff picture Lucy
(2)

Staff picture Ryan
(109)

Staff picture Adam
(20)

Staff picture Robert
(290)

No image available Lora
(7)

Staff picture Oliver
(2)

Staff picture James
(5)

Staff picture Aaron
(116)

Staff picture Courtney
(188)

No image available Matthew
(2)

No image available Suzanne
(24)

Staff picture Mark
(0)

No image available Theo
(30)

No image available Rebecca
(23)

No image available Tom
(1)

No image available Beth
(17)

No image available Aaron
(3)

No image available Fiona
(9)

Fees

No fees set.
Last updated at 1:50 PM 29/06/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 1:50 PM 29/06/2016 by allAgents

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