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    Robert
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    Courtney
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    Lucy
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    Ektha
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    Matthew
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    Ardent
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    Ryan
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    Oliver
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    Adam
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    Lora
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    James
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    Aaron
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    Faye
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    Suzanne
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    Mark
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    Rebecca
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    Beth
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    Fiona
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    Barney
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    Ewan
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    Callum
Welcome to an independently-run, independently-minded estate and lettings agency. Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too. So we decided to build our own home. This new home wasn't made of sticks or straw. It was founded on a deep-rooted, de Read full description...cade-long knowledge of Manchester, from the very bricks and mortar of the city centre to its outer reaches. By a team of savvy individuals who loved the city and loved helping people invest, move and live in it. A team of quick thinkers and good listeners who did that rare thing: treat customers like people instead of transactions. Because they knew great service wasn't just about experience and expertise. We had one philosophy: to keep the promises we made. Then we opened the doors. Welcome to Ascend. We're built on higher standards.
Ascend Properties

241 Deansgate Manchester
Greater Manchester
M3 4EL

01616378336

“Good Service...”

Mar 08,2019
Minithumbup
Courtney
By: 'Brad'
Mar 08,2019
0 people found
this helpful
Letting agents were helpful and quick in responding to any queries. Would recommend for any other tenants wanting to rent....
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Was this helpful? Yes

“Great experience with property viewings...”

Mar 08,2019
Minithumbup
Courtney
Lucy
By: 'Luke Casey'
Mar 08,2019
0 people found
this helpful
I viewed several properties with Courtney and he was wonderful. He showed me around the apartments with a great friendly attitude, and made my experience feel very personal. Whenever I had any questions he always knew the answers and was happy to help in any ...
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Comment on agent fees
About the same as I am used to paying so nothing to complain about
Was this helpful? Yes

“Review for renting a flat...”

Mar 06,2019
Minithumbup
By: 'Spyros A'
Mar 06,2019
0 people found
this helpful
I was well received by Mollie during the viewing of the flat. She was very friendly and provided all the information I asked her about...
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“Ascend Review...”

Mar 05,2019
Minithumbup
Courtney
By: 'Ascend Review'
Mar 05,2019
0 people found
this helpful
Courtney was really helpful getting back to me and providing me with all the information I needed. The process was very quick and easy and made things 10x easier for me as I wasn't in the city....
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“Beautifully Presented....”

Mar 05,2019
Minithumbup
By: 'Mykel & Donata'
Mar 05,2019
0 people found
this helpful
MollieS, the one, LucyS the two. they've been good assisting us getting this property. Talked us through everything and with the procedure getting payments and referencing was smooth in no time. they are good at what they doing as we thought is was gonna take ...
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Comment on agent fees
Good( to our expectation )
Was this helpful? Yes

“Claudia Davey...”

Mar 01,2019
Minithumbup
By: 'GL'
Mar 01,2019
0 people found
this helpful
Claudia Davey was very helpful and friendly. We were moving from London to Manchester that was more difficult for us as we couldn't view the property. Claudia sent us a video of property which was very helpful....
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Comment on agent fees
Good
Was this helpful? Yes

“Fast and reliable...”

Feb 28,2019
Minithumbup
By: 'Patryk'
Feb 28,2019
0 people found
this helpful
Mollie has provided me with fast and reliable service for my rather time constraining requirements. It was a smooth process thanks to her, I've received all of the necessary details right when I needed them - which allowed me to secure a property without any ...
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Comment on agent fees
The fees were fairly low and I was pleased with them.
Was this helpful? Yes

“Great service...”

Feb 28,2019
Minithumbup
By: 'Tab12'
Feb 28,2019
0 people found
this helpful
Very helpful and friendly.she updated me on the process regularly and answered any queries I had in a timely manner....
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Comment on agent fees
I think they’re quite high
Was this helpful? Yes

“Very good atmosphere...”

Feb 25,2019
Minithumbup
By: 'Dafydd Brooks'
Feb 25,2019
0 people found
this helpful
Mollie Staines was very clear and helpful for all the information and procedures that I had to do. When the move in date was a little muddled, Mollie was able to fix the issue for me which I'm very grateful for....
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Comment on agent fees
the agents fee is very acceptable
Was this helpful? Yes

“Great service...”

Feb 25,2019
Minithumbup
Ardent
By: 'Noku'
Feb 25,2019
0 people found
this helpful
The agent answered all my questions and showed me around the property. He was prompt and on time and gave me time to make my own decision....
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“Veiwing...”

Feb 22,2019
Minithumbup
By: 'Lily boot'
Feb 22,2019
0 people found
this helpful
Mollie was very helpful at the viewing, she helped me find my way when I couldn't find the property. Mollie was very polite and made us feel relaxed about the process....
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Comment on agent fees
Fees could be explained more before going forward
Was this helpful? Yes

“229 Abito...”

Feb 19,2019
Minithumbup
Courtney
By: 'Faye Leadbeater'
Feb 19,2019
0 people found
this helpful
Informative with pricing and cost, honest and transparent so no hidden fees & fast in communication to landlord and myself from point of contact....
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“Review...”

Feb 14,2019
Minithumbup
By: 'LauraB'
Feb 14,2019
0 people found
this helpful
Had a great experience renting a flat with Ascend. It was a really easy process getting viewings for properties and was kept up to date at all times. I would recommend this letting agent to anyone looking to rent a property...
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Comment on agent fees
Gppd
Was this helpful? Yes

“Mr...”

Feb 14,2019
Minithumbup
By: 'Farooq'
Feb 14,2019
0 people found
this helpful
I would like to say that Claudia has been really helpful, kept me updated throughout the tenancy process and made everything clear and thorough to me. I would definitely recommend her....
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Comment on agent fees
Good
Was this helpful? Yes

“Really helpful!...”

Feb 12,2019
Minithumbup
Ardent
By: 'Sbabauz'
Feb 12,2019
0 people found
this helpful
Really nice to find Ardent today on my viewing. He's been really helpful and made me feel confident on choosing this flat. He's given me all the details that I needed. Really friendly and polite! Will reccomend him!...
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“Renting a property was made easy...”

Feb 12,2019
Minithumbdown
Ardent
By: 'Millie'
Feb 12,2019
0 people found
this helpful
Ardent was friendly and professional! He ensured he gave us all the information whilst not making the viewing too formal, which we appreciated, as being first time renters the process can seem daunting. From viewing the property to securing it/filling out the paperwork was ...
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Comment on agent fees
Fee's seemed to be bit on the expensive side (i.e. application fee's, check-in and out fee's) but we expected nothing else as we were renting and not buying.
Was this helpful? Yes

“Very good quality service...”

Feb 11,2019
Minithumbup
Ardent
By: 'Candice'
Feb 11,2019
0 people found
this helpful
Ardent showed me around the property and answered all my questions. He was nice and friendly and helped me secure the property quickly. Claudia answered all my questions related to the renting process. So far, service has been irreproachable. Answers are always quick and I ...
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Comment on agent fees
Fees are expensive so will expect a high quality service throughout
Was this helpful? Yes

“Great guy. Very honest. Smartly dressed and prompt. Thank you rob...”

Feb 06,2019
Minithumbup
Robert
By: 'Robert morton'
Feb 06,2019
0 people found
this helpful
Wonderful man. Dressed very smart. On time and very honest about everything. Would recommend to anyone. He was wonderful in the property aswell...
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Comment on agent fees
Good
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“Went Fairly Smoothly...”

Feb 01,2019
Minithumbup
Robert
Lucy
By: 'Bensam'
Feb 01,2019
0 people found
this helpful
It all went pretty smoothly and everything was sorted out quite quickly. There were a few little hiccups like the wrong dates on forms and the fact the photos on the site aren't the same flats we looked at. But in all this was fairly ...
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Comment on agent fees
Bad
Was this helpful? Yes

“Fast responses, reasonable prices...”

Jan 30,2019
Minithumbup
By: 'Dmitry'
Jan 30,2019
0 people found
this helpful
I have seen Ascend Agency years ago, they have always showed a reputation of an agency offering top class properties. Happy to sign my first contract with this agency and so far I am satisfied with their service. We had some issue with move-in dates, ...
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Comment on agent fees
Agent fees may be a bit higher that other agencies, but I would expect great service in return!
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“Great experience...”

Jan 29,2019
Minithumbup
Ardent
By: 'Katie Jones'
Jan 29,2019
0 people found
this helpful
Ardent showed me around the flat I will be renting when I move to Salford and he was brilliant. I'm relocating from South Wales and have never been in Manchester before so Ardent was great to chat to and answered all my queries and concerns. ...
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Comment on agent fees
The agency fees are definitely the most expensive fees I have had to pay while I've been renting. I was also taken a back a little but by the requirement of renting I had to take out a Tenant Liability Insurance for just over £12 a month which I wasn't made aware of until I secured the property. In my opinion this doesn't make much sense as I have already paid an £800 deposit which again is a lot more than any of my previous letting agency experiences.
Was this helpful? Yes

“Customer Service...”

Jan 26,2019
Minithumbup
By: 'Excellent customer service'
Jan 26,2019
0 people found
this helpful
Very polite and caring service, every little question I had they were happy to help. Always on the end of the phone....
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Comment on agent fees
Agent fee’s higher than would of expected.
Was this helpful? Yes

“Renting a property...”

Jan 24,2019
Minithumbup
Courtney
By: 'Sol Demarch'
Jan 24,2019
0 people found
this helpful
We have had a very positive experience so far with Ascend and Courtney. Easy to contact, approachable, helpful and knowledgeable.ʉ۬He always got back to us on any questions or queries we had as quickly as possible.ʉ۬Thank you for all your help!...
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“excellent...”

Jan 24,2019
Minithumbup
Ardent
Barney
By: 'jessica .c.'
Jan 24,2019
0 people found
this helpful
gave us all of the correct and important information that we needed at the time of viewing the property and also after viewing. very kind and professional. A.Julius was great help...
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Comment on agent fees
very good, he broke everything down and listed all of the key points
Was this helpful? Yes

“Great experience...”

Jan 15,2019
Minithumbup
Lucy
By: 'Raluca'
Jan 15,2019
0 people found
this helpful
Great experience with the agency, I'm a tenant for 3 years, great service, Lucy is one of the best and always helped with anything we needed . Highly recommended! 5 stars from me !...
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Comment on agent fees
Good
Was this helpful? Yes

“Agency...”

Jan 14,2019
Minithumbup
By: 'Anoop Thomas'
Jan 14,2019
0 people found
this helpful
I recommend this agency, helpful staff fast processing.initially felt the application process is bit complicated but all went well with the support of staff Special thanks to Cloudia and Lucy ....
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Comment on agent fees
Ok
Was this helpful? Yes

“Not bad overall but improvements should be made...”

Jan 11,2019
Minithumbdown
By: 'Rachel C'
Jan 11,2019
4 people found
this helpful
I spent a year living in a property managed by Ascend. They have many professional and reliable members of staff who will deal with any queries or issues competently and efficiently. Just going to give James Hardern a mention as when he was the property ...
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Comment on agent fees
Feels are excessively high and too frequent.
Was this helpful? Yes

“Very poor...”

Jan 04,2019
Minithumbdown
By: 'Brenda'
Jan 04,2019
6 people found
this helpful
Very expensive with ridiculous extra fees e.g. we were charged to go and collect keys after already paying more than £300 in fees already. There were also problems with the contract and issues with their communication. Some maintenance issues are dealt with quickly, but others ...
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Comment on agent fees
Too expensive.
Was this helpful? Yes

“Airedale House Apartment Bradford...”

Dec 20,2018
Minithumbup
By: 'Abdul'
Dec 20,2018
0 people found
this helpful
Lucy Saxton has helped us a lot, I appreciate her help so much, she helped me through a difficult phase although it was a little tiring she got us through it. She provided me with very good customer service. Also she made sure I got ...
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Comment on agent fees
Good
Was this helpful? Yes

“Convenient and pleasant...”

Dec 20,2018
Minithumbup
Courtney
By: 'Cristina H'
Dec 20,2018
0 people found
this helpful
Very easy and straight forward viewing booking process. Courtney was lovely and very detailed during the viewing. Professional team and very quick process! Keep up the good work!...
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Comment on agent fees
Standard
Was this helpful? Yes
Areas covered
  • M3
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
87% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £1,502
  • Max: £245,500

Letting
  • Min: £0
  • Max: £150,000

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
22 0 938 40 18 0 23 0 31 2
Staff picture Robert
(324)

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(223)

Staff picture Lucy
(14)

Staff picture Ektha
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Staff picture Matthew
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Staff picture Ryan
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(23)

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(20)

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(11)

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Last updated at 1:50 PM 29/06/2016 by allAgents

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