Welcome to an independently-run, independently-minded estate and lettings agency. Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too. So we decided to build our own home. This new home wasn't made of sticks or straw. It was founded on a deep-rooted, de Read full description...cade-long knowledge of Manchester, from the very bricks and mortar of the city centre to its outer reaches. By a team of savvy individuals who loved the city and loved helping people invest, move and live in it. A team of quick thinkers and good listeners who did that rare thing: treat customers like people instead of transactions. Because they knew great service wasn't just about experience and expertise. We had one philosophy: to keep the promises we made. Then we opened the doors. Welcome to Ascend. We're built on higher standards.
Ascend Properties

241 Deansgate Manchester
Greater Manchester
M3 4EL

01616378336

“ Got the job done... ”

May 24,2018
Minithumbup
By: 'Jonny'
May 24,2018
0 people found
this helpful
Aaron was very helpful in securing our first Home as a couple. He provided clear instructions on what we needed to do and within certain timeframes. This made is easy for us to understand and complete...
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Comment on agent fees
Expensive
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“ Review... ”

May 24,2018
Minithumbup
By: 'Jennifer'
May 24,2018
0 people found
this helpful
Very good agent, I like this property very much, the people is very kind and have patience answer all the questions....
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“ Aaron's Review... ”

May 24,2018
Minithumbup
By: 'Tremaine Lee'
May 24,2018
0 people found
this helpful
I had an appointment with Aaron Rasheed to view a property on the 23-05-18, Mr Rasheed was very pleasant and enthusiastic about the property and explained everything their was to know about the apartment, I was very happy with the property and Mr Rasheed'...
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Comment on agent fees
Good
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“ Would Recommend!!... ”

May 24,2018
Minithumbup
By: 'ERobinson'
May 24,2018
0 people found
this helpful
Very professional company, always available when you need them! Flexible with your needs and definitely would recommend to anyone looking to rent....
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Comment on agent fees
Agent fees seemed quite high but not much higher than most places at the moment.
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“ excellent service... ”

May 23,2018
Minithumbup
By: 'Sarah'
May 23,2018
0 people found
this helpful
This agent was very helpful, always available to answer any questions anytime of day and knew the answers most of the time....
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Comment on agent fees
bad
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“ Simply excellent service:)... ”

May 23,2018
Minithumbup
By: 'Lukas'
May 23,2018
0 people found
this helpful
I'd really like to thank Courtney for doing great job and helping us to find a great apartment in a fantastic location!...
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Comment on agent fees
Good
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“ Extremely Helpful!... ”

May 23,2018
Minithumbup
By: 'S'
May 23,2018
0 people found
this helpful
As students, we were relatively new to the whole process of renting a property. Courtney helped us tremendously, he was able to explain things to us that we weren't sure about. We've had poor experiences with other letting companies in the past but ...
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“ Excellent !!!... ”

May 22,2018
Minithumbup
By: 'Mr MGL Case'
May 22,2018
0 people found
this helpful
Very approachable and professional . was efficient in regards to his responses. Assertive and confident , talk me through the whole process....
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“ Top viewing... ”

May 21,2018
Minithumbup
By: 'Bart K.'
May 21,2018
0 people found
this helpful
Courtney did an outstanding job. Dont think there is any room for improvement for this gentleman :) keep up to good work....
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“ Fantastic!... ”

May 19,2018
Minithumbup
By: 'Kirsty'
May 19,2018
0 people found
this helpful
Aaron was brilliant to work with. He ended up showing me a more affordable flat than I'd intended viewing and now it's ours! Also he's been really responsive and helpful throughout securing the property!...
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Comment on agent fees
The fees are a little excessive but it's been a very swift process.
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“ Very helpful... ”

May 18,2018
Minithumbup
By: 'Jaydeen'
May 18,2018
0 people found
this helpful
Courtney was extremely helpful as this was our first move and wasn't sure on a few things, he was very patient and answered every question we had to the best of his knowledge and was more than happy to answer our calls past his ...
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Comment on agent fees
good
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“ Bad service, no compassion.... ”

May 18,2018
Minithumbdown
By: 'Unhappy, Monton'
May 18,2018
0 people found
this helpful
Having been transferred to Ascend from another Letting Agent, I was relieved that the person I had always dealt with had also moved to Ascend and would still be our point of contact. However, my relief was short lived. My partner was taken seriously ill ...
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Comment on agent fees
Fees are higher than average. Service lower than average.
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“ First time renting made easy... ”

May 17,2018
Minithumbup
By: 'George Wakeham'
May 17,2018
0 people found
this helpful
This was my first time getting my own place as a student, and Courtney from Ascend provided an excellent service. Was very friendly and made the process very easy for myself....
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Comment on agent fees
Good.
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“ Good communication, professional... ”

May 17,2018
Minithumbup
By: 'Steve'
May 17,2018
0 people found
this helpful
Agent was pleasant, communicated well and seemed quite efficient. Felt quite personable as opposed to someone being pushy and/or trying to rush you so they could get to their next viewing....
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Comment on agent fees
The admin fees are average but the check in fees are unusual and feel like a cash grab for a property you have already said yes to.
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“ Great viewing... ”

May 17,2018
Minithumbup
By: 'Andrew'
May 17,2018
0 people found
this helpful
Me and my friend arrived to view an apartment and Courtney was already there ready and waiting, very welcoming and very friendly, getting to know us on a personal level. Showed us around the apartment explaining everything about the property and answering all of our ...
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Comment on agent fees
Agency fees are alright, expected it as we lived in this area before
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“ New apartments... ”

May 17,2018
Minithumbup
By: 'Kieran frost'
May 17,2018
0 people found
this helpful
Courtney was very helpful and good to work with he helped us get around certain barriers to make sure we got the apartment...
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Comment on agent fees
Good
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“ Helpful... ”

May 16,2018
Minithumbup
By: 'Olivia'
May 16,2018
0 people found
this helpful
I seen the property online and was able to secure a viewing within days. Aaron was so helpful and gave his opinion of them property and explained other apartments in the building available. I received all the information quickly to secure my new apartment. Aaron ...
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Comment on agent fees
Like most agents you have to pay an application fee, is is neither good nor bad.
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“ Ascend Properties... ”

May 08,2018
Minithumbup
By: 'Jo'
May 08,2018
1 people found
this helpful
We viewed two properties with this agency. All staff have been very helpful and professional throughout the application process. Communication was good and we were kept up to date about the progress of our application....
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Comment on agent fees
The general fees were similar to other agencies in Manchester City Centre. I was surprised to see that this agency charges an additional fee for check in and check out as I have never been charged for this in the past.
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“ Great service... ”

May 08,2018
Minithumbup
By: 'Lucy Kirwen'
May 08,2018
0 people found
this helpful
I had a viewing with Robert Healey and he was very helpful with all information on the property and with confirming the property afterwards. Would definitely recommend booking viewings with him, very friendly and very very helpful....
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Comment on agent fees
Not too pricey compared to others.
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“ Very Helpful and Friendly.... ”

May 08,2018
Minithumbup
By: 'Sarah Mvondo'
May 08,2018
0 people found
this helpful
Rob works to the best of his ability making sure you are happy with your decision, the property and personal needs. I was really impressed....
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Comment on agent fees
The agency fees are really high I must say compare to other agencies.
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“ Excellent customer service... ”

May 07,2018
Minithumbup
By: 'Tope'
May 07,2018
0 people found
this helpful
Aaron was very good at making customer relax, he took us through all the necessary process of letting a good property. He was very patient and kind towards giving us the best advice on the type of property to rent and also which area to ...
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“ Looked for flats in Manchester with Aaron... ”

May 05,2018
Minithumbup
By: 'Dominic Cerro-Hughes'
May 05,2018
0 people found
this helpful
Aaron was friendly and gave all the details we asked for right away. Even gave me a lift to my next viewing....
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Comment on agent fees
Good
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“ Viewing... ”

May 03,2018
Minithumbup
By: 'Emy'
May 03,2018
0 people found
this helpful
I've been looking for a new place since quite some time and it was one of the first viewing that I had with someone like Robert. He was really nice and professional gave me all the information that I needed to know and reassured ...
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Comment on agent fees
Good
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“ Viewing... ”

May 03,2018
Minithumbup
By: 'Emy'
May 03,2018
0 people found
this helpful
I've been looking for a new place since quite some time and it was one of the first viewing that I had with someone like Robert. He was really nice and professional gave me all the information that I needed to know and reassured ...
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Comment on agent fees
Good
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“ great experience... ”

May 02,2018
Minithumbup
By: 'charlotte'
May 02,2018
0 people found
this helpful
Ascend were really quick and helpful to go through for renting, everything was simple and easy to complete with helpful staff....
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“ Simple... ”

Apr 30,2018
Minithumbup
By: '99georlews'
Apr 30,2018
0 people found
this helpful
Easy to sort things out. Me and a friend needed to move in to a property relatively quickly and Ascend let us do that easily. Courtney was helpful and friendly, just what you need from an estate agent....
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Comment on agent fees
Average
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“ Good... ”

Apr 30,2018
Minithumbup
By: 'Ellie'
Apr 30,2018
0 people found
this helpful
Courtney was very helpful, well mannered and professional. I would recommend this agent in finding a property best for you....
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Comment on agent fees
Good
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“ Very Friendly... ”

Apr 30,2018
Minithumbup
By: 'Rhaya Barton'
Apr 30,2018
0 people found
this helpful
Courtney was really friendly and helpful. He was on time to the viewing, answered all questions and was very honest about everything. He then kept in regular contact until everything had gone through....
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“ Ascend... ”

Apr 25,2018
Minithumbup
By: 'Atiya Al Raisi'
Apr 25,2018
0 people found
this helpful
very nice staff members, helpful with renting details and viewings. Answered all questions I had and informed about details I was not aware of....
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Comment on agent fees
good
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“ Very Nice Guy... ”

Apr 25,2018
Minithumbup
By: 'Joe Fox'
Apr 25,2018
0 people found
this helpful
Rob was very professional and friendly. He made us feel very welcome and answered all the questions we had with ease. All round good guy and great salesman....
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Areas covered
  • M3
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
89% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £1,502
  • Max: £245,500

Letting
  • Min: £0
  • Max: £150,000

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
22 0 705 21 18 0 19 0 30 2

Fees

No fees set.
Last updated at 1:50 PM 29/06/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 1:50 PM 29/06/2016 by allAgents

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Branch - City Centre Manchester, Manchester, M3