• Terrie Eason
    Terrie Eason
  • Ryan Mullender
    Ryan Mullender
  • Adam Stephenson
    Adam Stephenson
  • Robert Healy
    Robert Healy
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    Lora Roberts
  • Oliver Sacks
    Oliver Sacks
  • James Hardern
    James Hardern
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    Aaron Rasheed
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    Courtney Crooks
  • Nadia Aghtarafi
    Nadia Aghtarafi
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    Matthew Herbert
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    Suzanne Mckay
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    Mark Lewin
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    Theo Perkin
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    Rebecca Simpson
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    Tom
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    Beth Spary
Welcome to an independently-run, independently-minded estate and lettings agency. Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too. So we decided to build our own home. This new home wasn't made of sticks or straw. It was founded on a deep-rooted, de Read full description...cade-long knowledge of Manchester, from the very bricks and mortar of the city centre to its outer reaches. By a team of savvy individuals who loved the city and loved helping people invest, move and live in it. A team of quick thinkers and good listeners who did that rare thing: treat customers like people instead of transactions. Because they knew great service wasn't just about experience and expertise. We had one philosophy: to keep the promises we made. Then we opened the doors. Welcome to Ascend. We're built on higher standards.
Ascend Properties

241 Deansgate Manchester
Greater Manchester
M3 4EL

01616378336
Feb 24,2018
Minithumbup
Rebecca Simpson
By: 'Eleanor Heathcote'
Feb 24,2018
0 people found
this helpful
Fantastic service, very helpful and quick responses. After a tiring and stressful search for a new flat, agents at Ascent were brilliant....
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Comment on agent fees
Reasonable agent's fees
Was this helpful? Yes
Feb 22,2018
Minithumbup
Aaron Rasheed
Rebecca Simpson
By: 'Josh.Bachner'
Feb 22,2018
0 people found
this helpful
Excellent service, definitely recommend. Professional and fast whole process sorted within a couple of days. Will be using them again in 12 months!!...
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Comment on agent fees
Standard fees in line with market
Was this helpful? Yes
Feb 20,2018
Minithumbup
Courtney Crooks
By: 'Rhu and Gavin'
Feb 20,2018
0 people found
this helpful
Fast and efficient service provided, really happy with the property. Would highly recommend to anyone seeking a first time home....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 16,2018
Minithumbup
Robert Healy
Rebecca Simpson
By: 'Bradley Myers'
Feb 16,2018
0 people found
this helpful
Ascend properties is a fantastic estate agents with very friendly and helpful members of staff who really go out of there way to help you any means necessary....
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Comment on agent fees
Agent fees are good and fair
Was this helpful? Yes
Feb 14,2018
Minithumbup
Robert Healy
By: 'LP'
Feb 14,2018
0 people found
this helpful
Provided viewings of a brilliant flat in Manchester. Was flexible with moving date and communication skills (email etc) were excellent....
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Was this helpful? Yes
Feb 14,2018
Minithumbup
Robert Healy
By: 'Dawid'
Feb 14,2018
0 people found
this helpful
Professional Agent, Was not late on appointment, clarified everything, I would recomment this person. Agency itself is one of the best on market I think, they came up when I already lost all confidence in agencies in UK... I'm just at the beggining of the process but they already proved why they have so high ratings like 4,6/5 at google where other agencies are like 2.0/5. Hope everything goes right and recommend Robert if you want to view property!...
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Comment on agent fees
All fees will cost me like less than 300 pounds so its not so bad
Was this helpful? Yes
Feb 12,2018
Minithumbup
Courtney Crooks
Adam Stephenson
By: 'S.meyer26'
Feb 12,2018
0 people found
this helpful
The agent who showed us round gave all the knowledge we'd need for moving into the property and then was kind enough to call us when other people were interested....
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Comment on agent fees
Bad
Was this helpful? Yes
Feb 11,2018
Minithumbup
Robert Healy
By: 'Efa mcguig'
Feb 11,2018
0 people found
this helpful
Helped me to secure the perfect flat. Great turnaround on the viewing. Was given a Choice or moving in date even though flat available immediately.. Cheers rob....
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Was this helpful? Yes
Feb 06,2018
Minithumbup
Aaron Rasheed
By: 'Amy'
Feb 06,2018
0 people found
this helpful
Agent was very polite and had all the information on hand, so wasn't surprised with any hidden charges, and he continues to be very helpful still. I've yet to have any issues at all....
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Comment on agent fees
Ok - Pretty much the standard fee for some agents in Manchester.
Was this helpful? Yes
Feb 05,2018
Minithumbup
Courtney Crooks
By: 'RobM'
Feb 05,2018
0 people found
this helpful
First time using an agency and the service was excellent. Being nervous about first time viewing I was put at ease from the moment I rang. Courtney was polite and informative on the phone was was able to offer me a viewing when convient for me within the hour. When we arrived it was Courtney who shown us round. He was very welcoming and friendly. At no point did we feel pressured or pushed about anything. He has since kept us upto date with everything we need to know and made everything so simpl...
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Was this helpful? Yes
Feb 01,2018
Minithumbdown
Aaron Rasheed
By: 'Chelsealeigh'
Feb 01,2018
0 people found
this helpful
Excellent service, very professional, couldn't ask for a better experience to what I have received very please and will be highly recommend...
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Was this helpful? Yes
Jan 31,2018
Minithumbup
Aaron Rasheed
Rebecca Simpson
By: 'Marcin W.'
Jan 31,2018
1 people found
this helpful
This was the first time using an agency and was the best choice I ever made. Ascend maintain communication, list clear requirements and are well organised. Thanks to Ascend, I have found my ideal home....
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Comment on agent fees
Ascend agency fees are reasonable.
Was this helpful? Yes
Jan 31,2018
Minithumbup
Robert Healy
By: 'Amy'
Jan 31,2018
0 people found
this helpful
The agent was friendly and answered all our questions when viewing the apartment. The company have a lot of agency fees however I feel we are being kept informed throughout the process....
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Comment on agent fees
I found there are a lot of agency fees.
Was this helpful? Yes
Jan 30,2018
Minithumbup
Robert Healy
Rebecca Simpson
By: 'Natasha'
Jan 30,2018
0 people found
this helpful
The service has been great. I felt that the viewing of the property was honest and the agent had really great knowledge of the property. The referencing team have been really helpful and approachable....
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Was this helpful? Yes
Jan 30,2018
Minithumbup
Robert Healy
By: 'Lily'
Jan 30,2018
0 people found
this helpful
The whole process of renting a property is quite confusing and there is a lot of fees involved, but Robert was very nice to answer all my questions and quickly reply to any of my queries....
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Comment on agent fees
Fees are very high. And they are not explained property (stated somewhere in the website).
Was this helpful? Yes
Jan 30,2018
Minithumbup
Robert Healy
By: 'Kieran Walsh'
Jan 30,2018
0 people found
this helpful
I was on the property hunt for a little while. Most agents that I had spoke with gave very little help, until I discovered ascent. Robert Healy instantly organised viewings for me and he also found me an outstanding property. Not only that he gave great help and support. I recommend Acsent to anyone on the property hunt, but I especially recommend Robert Healy....
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Comment on agent fees
The agent fees were very reasonable and worth it.
Was this helpful? Yes
Jan 29,2018
Minithumbup
Robert Healy
By: 'Ray'
Jan 29,2018
0 people found
this helpful
Nobody mention us additional fees: So 30pp check in, 19.2 pp passport thing and 15pp deposit protection It was not presented in Rightmove It was not presented by agent I still don't know where can I find those fees Happy with customer service...
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Comment on agent fees
Bad. I realise about additional fees after I paid reference fee. It was not presented in the Rightmove. Extra 80 pounds (with discount). After all I paid 440 pounds of fees. That's insane than you think about it.
Was this helpful? Yes
Jan 29,2018
Minithumbup
Aaron Rasheed
By: 'Ryan'
Jan 29,2018
0 people found
this helpful
Agent was polite and was great help throughout the process, any information that was requested arrived promptly, I would definitely use his services again in the future and would recommend him to prospective renters....
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Comment on agent fees
Average
Was this helpful? Yes
Jan 29,2018
Minithumbup
Robert Healy
By: 'Jennie'
Jan 29,2018
0 people found
this helpful
Very professional and informative experience, Rob was really friendly and helped me find a flat that fit what myself and my friend were looking for....
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Was this helpful? Yes
Jan 29,2018
Minithumbup
Aaron Rasheed
By: 'Venkat'
Jan 29,2018
0 people found
this helpful
Aaron is helpful to arrange the Viewing and flexible to times as per my work schedule. Mr Aaron was able to answer a flurry of questions that I had in a friendly and confident manner. they respond promptly for all enquiries....
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Comment on agent fees
Agent fees £360 for 2 people is higher and on top of they are charging other fees also. it is too high, we are not happy with that much charges.
Was this helpful? Yes
Jan 29,2018
Minithumbup
Aaron Rasheed
Beth Spary
By: 'Zamzam'
Jan 29,2018
0 people found
this helpful
No one from the agency showed up on my first viewing that I booked over the phone as there apparently was a misunderstanding. It was a very big inconvenience for me as I travelled from Liverpool for the viewing. I called the agency and booked another viewing with Aaron this time, very good customer service. Quick with responses and I got all my questions answered as this was my first apartment....
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Was this helpful? Yes
Jan 26,2018
Minithumbup
Courtney Crooks
By: 'Lui'
Jan 26,2018
0 people found
this helpful
Viewings were arranged swiftly and relatively flexible. Courtney was an excellent host when showing me round, very engaging and approachable and managed to answer all of my questions. Made the whole process very quick and easy....
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Comment on agent fees
reasonable.
Was this helpful? Yes
Jan 23,2018
Minithumbup
Courtney Crooks
By: 'Rashid'
Jan 23,2018
0 people found
this helpful
An excellent employee who really helped me positively to find an apartment which is exactly im looking for .. thanks to him ....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 23,2018
Minithumbup
Adam Stephenson
By: 'Mancstudent'
Jan 23,2018
0 people found
this helpful
Excellent service, ran smooth from start to finish and would definitely recommend. Everything was simple and straightforward. Brilliant company to deal with, very friendly and informative! 5*...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 22,2018
Minithumbup
Aaron Rasheed
By: 'Rob'
Jan 22,2018
0 people found
this helpful
Aaron was a great help in assisting us with the rental if our new property in Withington, negotiating with the landlord to find resolution on a number of points. He was always quick to respond and kept us up to date at all times....
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Comment on agent fees
I believe agency fees as a whole are overly high. Ascend seem to sit somewhere in the middle from what I have seen. The check-out fee seems high though.
Was this helpful? Yes
Jan 20,2018
Minithumbup
Courtney Crooks
By: 'Pawel'
Jan 20,2018
0 people found
this helpful
Great agent and agency, viewing booked 2h after the initial call. Deal agreee and property taken of the market immediately. Highly recommended....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 19,2018
Minithumbup
Robert Healy
Rebecca Simpson
By: 'Tom Blagden'
Jan 19,2018
0 people found
this helpful
Robert and Rebecca have been extremely helpful, aiding us in finding a brilliant flat and guiding us through the process to obtain it. They've both been happy to answer questions at any stage and have done all they can to make the process as smooth and easy as possible....
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Was this helpful? Yes
Jan 19,2018
Minithumbup
Aaron Rasheed
By: 'Joe'
Jan 19,2018
0 people found
this helpful
Great and prompt service. Ready to answer any questions you might have. I warmly recommend this agent and this agency....
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Was this helpful? Yes
Jan 18,2018
Minithumbup
Robert Healy
Beth Spary
By: 'Megan C'
Jan 18,2018
0 people found
this helpful
Beth was really great helping us organise viewings and Rob was super friendly at the viewing. Hopefully we'll be moving in 2 weeks!...
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Was this helpful? Yes
Jan 18,2018
Minithumbup
Robert Healy
By: 'Jordan'
Jan 18,2018
0 people found
this helpful
Rob is a good and knowledgeable agent. Met us at the property on time and answered all of our questions. The fees and other costs of the property were clearly laid out and communication is fast....
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Was this helpful? Yes
Areas covered
  • M3
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
90% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £1,502
  • Max: £245,500

Letting
  • Min: £0
  • Max: £150,000

ARLA NALS DPS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
22 0 631 19 18 0 17 0 30 2
Terrie Eason Terrie Eason
Senior Property Consultant
48 reviews

About Terrie No description set View full profile
Ryan Mullender Ryan Mullender
Branch Manager
107 reviews

About Ryan No description set View full profile
Adam Stephenson Adam Stephenson
Portfolio Manager
20 reviews

About Adam No description set View full profile
Robert Healy Robert Healy
Property Consultant
226 reviews

About Robert I am a property consultant working predominantly in Manchester city centre and surrounding areas. I am relatively new to the industry having started in July 2014 and love the daily interaction and hus View full profile
Lora  Roberts - no image available Lora Roberts
Portfolio Manager
7 reviews

About Lora No description set View full profile
Oliver Sacks Oliver Sacks
Property Manager
2 reviews

About Oliver No description set View full profile
James Hardern James Hardern
Property Manager Assistant
5 reviews

About James No description set View full profile
Aaron Rasheed Aaron Rasheed
Sales and Lettings Negotiator
71 reviews

About Aaron No description set View full profile
Courtney Crooks Courtney Crooks
Sales and Lettings Negotiator
117 reviews

About Courtney No description set View full profile
Nadia Aghtarafi Nadia Aghtarafi
Property Manager
4 reviews

About Nadia No description set View full profile
Matthew Herbert - no image available Matthew Herbert
Property Manager
1 reviews

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Suzanne Mckay - upload your photo Suzanne Mckay
20 reviews

About Suzanne No description set View full profile
Mark Lewin Mark Lewin
Senior Property Manager
0 reviews

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Theo Perkin - upload your photo Theo Perkin
Sales & Lettings Negotiator
30 reviews

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Rebecca Simpson - upload your photo Rebecca Simpson
20 reviews

About Rebecca No description set View full profile
Tom  - upload your photo Tom
1 reviews

About Tom No description set View full profile
Beth Spary - no image available Beth Spary
Lettings Negotiator
6 reviews

About Beth No description set View full profile

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Last updated at 1:50 PM 29/06/2016 by allAgents

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Last updated at 1:50 PM 29/06/2016 by allAgents

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