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Archer Bassett & Co

5-6 Greyfriars Court Coventry
West Midlands
CV1 3RY

024 7623 7500
Website not available

Properties for Sale
Properties to Rent

“Cowboys...”

May 03,2018
Minithumbdown
By: 'Jackie'
May 03,2018
6 people found
this helpful
They do not do their job . We had full management and basically it was all a waste of money . They never reply to phone calls or emails . House is in a terrible condition under their care . Highly recommend you do not use this agency . Litt...
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Comment on agent fees
Bad
Was this helpful? Yes
Sep 04,2017
Minithumbdown
By: 'MsThomas'
Sep 04,2017
9 people found
this helpful
As a Landlord my experience is awful. They have not kept records of communication and didn't even issue a 12month contract when my tenant asked. Very rude staff and one staff member asked my tenant not to complain because they would get fired!!! There are ...
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Was this helpful? Yes
Jul 09,2016
Minithumbdown
By: 'FrustratedinCov'
Jul 09,2016
13 people found
this helpful
Absolutely appalling service; this letting agent will be polite and lovely with you, up until the point that they have your money. They refused to complete repairs for the entire year that I rented with them, which caused me extensive damage to personal property. And ...
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Was this helpful? Yes
Oct 21,2015
Minithumbdown
By: 'Fed up homeowner'
Oct 21,2015
8 people found
this helpful
Absolutely appalling lettings agent. I own a property next to a rented property managed by Archer Bassett and have had months and months of difficulties trying to arrange a repair to a pipe which affects my property. They are very rude and keep informing me ...
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Was this helpful? Yes
Feb 24,2015
Minithumbdown
By: 'lee'
Feb 24,2015
9 people found
this helpful
We viewed the property in February 2013. We applied (paying the fees as requested) and stated that if we were to take the property the broken windows must be repaired, the broken plug sockets must be repaired and the large quantity of discarded furniture, rubbish, shopping ...
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Was this helpful? Yes
Feb 27,2014
Minithumbdown
By: 'TH89'
Feb 27,2014
5 people found
this helpful
Absolutely shocking, We are a large landlord with over two hundred properties, Archer Bassett managed three of our properties originally however we have now managed to remove two from them. They are still "managing" one of our properties as we are unable to ...
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Was this helpful? Yes
Oct 02,2013
Minithumbdown
By: 'ArcherBassetRubbish'
Oct 02,2013
8 people found
this helpful
I began my tenancy with Archer Basset on 28th June 2013, since that date I have had multiple issues with my property but also issues with getting them resolved aswell! They advertised it as a fully furnished property and also said that all appliances are in ...
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What agent could do to change your mind?
been a good agency from the start and actually done there job properly and provided me with a good service.
Attached Files
Was this helpful? Yes
Sep 18,2012
Minithumbdown
By: 'Joe'
Sep 18,2012
9 people found
this helpful
The property was advertised as a 3 bedroom semi-detarched property with a 2 toilets and one bathroom. While viewing the property before renting, we were informed that the toilet downstairs was faulty but would be fixed. Due to the fact that we needed to relocate urgently, we ...
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Was this helpful? Yes
By: fred
Sep 26, 2012
View all comments (1)
well done for showing others what ripping of B* these peole are .. there are other reviews which say the same thing about this company on google reviews ...
Aug 18,2012
Minithumbdown
By: 'Ex A&B landlord'
Aug 18,2012
5 people found
this helpful
A terrible experience as a landlord. If you are a landlord looking for an agency to work on your behalf DO NOT GO TO ARCHER BASSETT. They say in the inspection reports that nothing\'s wrong and everything\'s clean. When we went to see ...
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By: Deep
Apr 04, 2013
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I totally agree with the landlord. Archer Basset are a waste of space. The comment about the inspection reports is completely true. I have re carpeted and re painted the property. Instructed the agent to ensure no re decoration is done by the tenant. What do I find when the tenant left. The property was re decorated to a poor standard and the property was left in a terrible mess. I have a number of properties which I will never rent through Archers again. Bad bad agents. ...
Jun 12,2012
Minithumbdown
By: 'Gladididntrentfromtheseguys'
Jun 12,2012
10 people found
this helpful
Possibly the worst 30 days of my life trying to let a property from these $@~A!?!! Me and my Mrs unfortunately spotted a lovely house that was for rent via Archer Bassett in Coventry. After parting with £250 to reserve the property, we then started a ...
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What agent could do to change your mind?
Improve their service by a factor of 100
Attached Files
Was this helpful? Yes
By: shanice9
Sep 02, 2013
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FRAUDULENT COMPANY. THEY WILL TAKE RESERVATION FEE AND TAKE WEEKS TO GET BACK TO YOU . THEY DON'T WANT YOUR CUSTOM. THEY WILL FRUSTRATE YOU SO THAT YOU OPT OUT AND THEY KEEP THE FEE . PLUS LET IT TO SOMEBODY ELSE. ...
Apr 19,2012
Minithumbdown
By: 'Sent to Coventry'
Apr 19,2012
13 people found
this helpful
Don't go with Archer Bassett - unless you want a bunch of incompetent, law-breaking, contract-infringing liars as your estate agents. When I went to put down the deposit for my property which I'd viewed a few months previously, I suggested a moving in date. Archer ...
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What agent could do to change your mind?
1. Either clean the house when you say you will, or let them into the dump of a property you're "managing" when the tenant wants. 2. Replace a fire exit door straight away, as the law demands - if I could change anything, I'd have reported you to the council the same week as the incident occurred for breach of contract, breaking the law and endangering my life.
Attached Files
Was this helpful? Yes
By: Archer Bassett
May 03, 2012
View all comments (2)
We are quite disturbed to say the least after reading this review. We have checked through our systems in all of our 3 branches and spoke to every single member of staff and we cannot find any recent maintenance issues that match your above review. Futhermore we would NEVER instruct any of our contractors to seal a door shut especially if it was a fire exit and neither would we take weeks (regardless of our instruction from the landlord) to replace/repair an external door. We have been in busine ...
Jan 15,2012
Minithumbdown
By: 'Agnieszka'
Jan 15,2012
11 people found
this helpful
The worst agency I have ever deal with. After being told that we would get a response as to whether our application was approved within 48 hours after paying the deposit we had to wait for two weeks only to discover that the property was let ...
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By: Garry sandison
Aug 16, 2017
View all comments (1)
1 star is generous! We were with archer Bassett for years in Rugby and had no end of problems with them. We really look after our property and tried to be good tenents and all we got for our trouble was hassle after hassle. They couldn't even be bothered to call contractors when needed and left everything to us. Landlords and tenants save yourself a lot of stress and avoid them like the plague. ...
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
60% customers were satisfied with fees 60% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: £0



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Awards won by Archer Bassett & Co, Coventry CV1 3RY

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