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Archer Bassett & Co

477 Holyhead Road Coventry
West Midlands
CV5 8HU

024 7659 2255
Website not available

Properties for Sale
Properties to Rent

“ Poor service & Communication... ”

Jul 06,2018
Minithumbdown
By: 'Landlord'
Jul 06,2018
2 people found
this helpful
As a landlord you need an agent you can rely on, who will talk to you truthfully and respond to your queries in an informed and timely manner. You won't get any of these from Archer Bassett. They will spend plenty of time telling ...
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Comment on agent fees
Moderate if the service was good
Was this helpful? Yes

“ Avoid... ”

May 18,2018
Minithumbdown
By: 'Delilah'
May 18,2018
4 people found
this helpful
Was not satisfied with archer basset, So frustrating when you are a paying tennant and the service that you get is very poor. Simple problems like a leaking tap taken the best part of a year to sort. Information gets lost, lack of communication between ...
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“ Brilliant young team of tenant finders... ”

Mar 16,2018
Minithumbup
By: 'Very experienced landlord'
Mar 16,2018
2 people found
this helpful
Ryan met me at my Coventry property to discuss finding a tenant. He is exceptionally knowledgeable and yet open to new ideas, and found me fabulous tenants. His understanding of landlords' concerns is excellent, his grasp of housing law is comprehensive and he found me ...
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Comment on agent fees
medium to high for landlords - but they provide excellent service.
Was this helpful? Yes
By: Jon Leeming
May 31, 2018
View all comments (1)
I have major complaint which has still not been handled properly by IAN pinder . It concerns your tenants abusive and uncooperative behaviour ...
Oct 19,2017
Minithumbup
By: 'Bobby'
Oct 19,2017
3 people found
this helpful
I have used Archer Bassett to find tenants and manage a few of my properties. I have found them to be most reliable and communicate on a regular basis. Ryan was my first contact and continues to be most helpful....
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Comment on agent fees
Their fees are most reasonable.
Was this helpful? Yes
Dec 01,2016
Minithumbup
By: 'Glenn'
Dec 01,2016
9 people found
this helpful
Ok (ish) we moved in and my first question was when were the cleaners coming in as it was a pretty dirty place. Throughout the tenancy we rarely heard from them, except when the mandatory inspections were due. Very slow in getting back to us ...
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Was this helpful? Yes
May 12,2014
Minithumbdown
By: 'Prospective tenant'
May 12,2014
4 people found
this helpful
I am absolutely relieved that I did not get the property I was perspectiely looking at. Archer bassett look down on others status if you are not workin full time. Absolutely disgusted with their behaviour and the way I was treated. Continuously lied about all 3 ...
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What agent could do to change your mind?
A little respect goes a long way. Get trained as well as you boast about how well you are. Manners are free, use them! Speak the truth and you will be used more rather than be ran a mile away from.
Attached Files
Was this helpful? Yes
May 08,2013
Minithumbdown
By: 'ceembee'
May 08,2013
3 people found
this helpful
When me & my partner took out a rental woth archer bassett we were told the alamdlord was flexible.on what they would and wouldnt be taking. On the second viewing i took my mum and we measured up for a settee we had already ...
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Was this helpful? Yes
Sep 26,2012
Minithumbdown
By: 'FRED'
Sep 26,2012
9 people found
this helpful
I will never rent through this company again. They claimmed to have found me 3 tennats .. but not one tennat decided to book the property. I later found out that Archer Basset had actually taken teh deposit of the tennants and then when two failed the ...
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Was this helpful? Yes
Jul 12,2012
Minithumbdown
By: 'ricky'
Jul 12,2012
8 people found
this helpful
Upon completing a viewing on Saturday 23rd June my girlfriend went to pay the "reservation fee" to RESERVE the property which we were told was done by a "first come, first served" basis by Stephan. While there she again asked if ...
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What agent could do to change your mind?
Offer us the property we had \"reserved\"
Attached Files
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
75% customers were satisfied with fees 40% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 2 1 2 0 0 0 0 0 2

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Archer Bassett & Co, Coventry CV5 8HU

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