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Archer Bassett & Co

477 Holyhead Road Coventry
West Midlands
CV5 8HU

024 7659 2255

Dec 01,2016
Minithumbup
By:
Dec 01,2016
0 people found
this helpful
Ok (ish) we moved in and my first question was when were the cleaners coming in as it was a pretty dirty place. Throughout the tenancy we rarely heard from them, except when the mandatory inspections were due. Very slow in getting back to us when work was required to be done, we had loose and faulty taps for the 12 months we were there, a dripping overflow for 6 months which annoyed both us and the neighbour, the staff in the office were friendly enough, right up until we moved out. I'm giving ...
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Was this helpful? Yes
May 12,2014
Minithumbdown
By:
May 12,2014
1 people found
this helpful
I am absolutely relieved that I did not get the property I was perspectiely looking at. Archer bassett look down on others status if you are not workin full time. Absolutely disgusted with their behaviour and the way I was treated. Continuously lied about all 3 appointments claiming the tenant was never available. Never called me when they cancelled appointments and then called because miraculously the property was let. If this is how incompetent and poorly trained they are then its nothing bu...
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What agent could do to change your mind?
A little respect goes a long way. Get trained as well as you boast about how well you are. Manners are free, use them! Speak the truth and you will be used more rather than be ran a mile away from.
Was this helpful? Yes
May 08,2013
Minithumbdown
By:
May 08,2013
1 people found
this helpful
When me & my partner took out a rental woth archer bassett we were told the alamdlord was flexible.on what they would and wouldnt be taking. On the second viewing i took my mum and we measured up for a settee we had already purchased. And beds. The day we moved in the landlords beds sofa& dining table wss still in the property. Archer bassetts attitude was it was my fault as i never filled out a form saying what i did and didnt want. They were fully aware that this was the first ti...
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Sep 26,2012
Minithumbdown
By:
Sep 26,2012
6 people found
this helpful
I will never rent through this company again. They claimmed to have found me 3 tennats .. but not one tennat decided to book the property. I later found out that Archer Basset had actually taken teh deposit of the tennants and then when two failed the credit check, Archer bassett too almost 100 pounds out of teh 250 pounds deposit. The third girl came around in a hysterical state asking me if i could speak to Archer bassett as she lost her job and could not continue with teh tennanc...
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Was this helpful? Yes
Jul 12,2012
Minithumbdown
By:
Jul 12,2012
6 people found
this helpful
Upon completing a viewing on Saturday 23rd June my girlfriend went to pay the "reservation fee" to RESERVE the property which we were told was done by a "first come, first served" basis by Stephan. While there she again asked if anyone else had put a deposit on the property and was told categorically "no" and that it was still available. So she paid them and left knowing we had reserved the property. Monday she dropped off the application forms within the reques...
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What agent could do to change your mind?
Offer us the property we had \"reserved\"
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Awards won by Archer Bassett & Co, Coventry CV5 8HU

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