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Angus Roberts

31 Grove Road Ilkley
West Yorkshire
LS29 9NQ

01943 811 320

May 29,2014
Minithumbdown
By:
May 29,2014
11 people found
this helpful
We've rented properties many times in the last ten years but this was the first experience with Angus Roberts. As with the previous review I have just read, "David" was unprofessional and rude. Regardless of how clean and tidy a home is left - it will still need a "light cleaning"! Many things were pointed out (by us, the tenants) upon our move in but forgotten the moment we were moving out. David has a selective memory and the rudeness begins almost immediately after the la...
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What agent could do to change your mind?
Professionalism is key to good business. Sacking the rude employees would be a good start to achieving that goal.
Was this helpful? Yes
Oct 28,2013
Minithumbdown
By:
Oct 28,2013
5 people found
this helpful
I felt that the real estate agent was more eager to get me to pay more than 400 GBP just to get trough the approval process than to convince me to actually rent the property. He sad that 250 GBP would be paid back once I pay the first rent (which would be 12 month in advance by the way). That made me feel very uneasy - the portential for a scam was obvious - so I decided to check the reviews. Good for me - I can see that others have had bad experiece with this company so I am glad tha...
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What agent could do to change your mind?
Lower your initial fees (a lot) to a decent level and focus on the sale rather than the process.
Was this helpful? Yes
Feb 12,2013
Minithumbdown
By:
Feb 12,2013
6 people found
this helpful
The problem occurred upon checkout, David came out to inspect my apartment which had been thoroughly cleaned, however, he found some crumbs in the bottom of the grill pan and advised me that i would be charged over one hundred pounds for a cleaning service for these crumbs. I happened to have my next door neighbour with me who offered to bring the hand held vac and get rid of the crumbs in less then a minute but he refused and proceeded to become abusive and threatening towards us and commented ...
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What agent could do to change your mind?
Behaved appropriately and not shouted abuse.
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 2 0 0 0 0 0 1
David  - upload your photo David
2 reviews

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amelia  - upload your photo amelia
1 reviews

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