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    David Minors
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    Michelle Smethurst
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    Michelle
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    Susan Johnstone
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    Tarlochan Kandola
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    Rebecca Durant
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    Mehmet Bayram
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    Michelle Smethurst
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    Alicia Whittaker
No description available.
Andrews

170- 172 Putney High Street Putney, London
Greater London
SW15 1RS

020 8780 2667

Sep 25,2015
Minithumbup
By:
Sep 25,2015
1 people found
this helpful
I've always had a prompt response to issues that have arisen, and have been pleased with the anticipation of situations....
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Sep 24,2015
Minithumbup
By:
Sep 24,2015
1 people found
this helpful
We were very fortunate in having Michelle as our property managing agent from Andrews. She was very helpful in the early stages of moving into our flat, acting as a brilliant mediator between ourselves and the owners, ensuring any issues we had were swiftly dealt with and offering helpful advice and information for our time in there. We lived in the flat for a year and throughout our tenancy Michelle kept us informed of any works the owners wished to do, elegantly organising timings of workers t...
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Aug 05,2015
Minithumbup
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Aug 05,2015
0 people found
this helpful
I would like to give an absolute five stars to Alicia for service she provided during our flat hunt. She put so much effort and care trying to get us housed. Many thanks Alicia. Highly recommended agent. Thank you Michal...
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Jun 16,2015
Minithumbup
By:
Jun 16,2015
0 people found
this helpful
We have used andrews twice to rent properties and have found them to be very helpful and courteous. They are always happy to help you when you have a question or a problem. members of staff are very friendly....
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Jun 09,2015
Minithumbup
By:
Jun 09,2015
1 people found
this helpful
We had a great experience with Alicia. She answered all of our questions and queries regarding the property both when we came to view and after the offer was made. If she was unsure of anything it was followed up with another staff member and the information was passed to us. The two people we dealt with did not hesitate to take on our queries and suggestion for things that we wanted to be added to the property and passed them on the to the landlord to confirm if they were possible. I felt like ...
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Comment on agent fees
I think the agents fees are quite standard in comparison to most other estate agents we had dealt with. They are a bit more competitive in comparison to some others.
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Apr 01,2015
Minithumbup
By:
Apr 01,2015
0 people found
this helpful
We recently used Andrews Putney to let our 2 bed flat in SW14. Michelle, Mehmet and Sean have all been very helpful in the process and have been good at replying to correspondence quickly and keeping us informed. Would recommend....
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Mar 05,2015
Minithumbup
By:
Mar 05,2015
0 people found
this helpful
I have been using Andrews to fully manage my property for the last 6 years. They've been brilliant. I previously let my property through Foxtons who were terrible, underhand and dishonest. Andrews has been a completely different experience. Michelle is an excellent property manager, she has found us lovely tenants and is very personable and a pleasure to deal with....
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Mar 03,2015
Minithumbup
By:
Mar 03,2015
0 people found
this helpful
We found our perfect property through Andrews and it's made a huge difference to our lives. They made everything really easy. Also the property is managed by Andrews and Michelle is excellent. If there's any problems they are available straight away. Can't praise them enough!...
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Mar 01,2015
Minithumbup
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Mar 01,2015
0 people found
this helpful
I have been dealing with Michelle for 9 years now and she is absolutely wonderful to deal with. I have had a few occasions where situations have been tricky and Michele has handled them beautifully and gone above and beyond the call of duty. She is efficient, proactive and an absolute pleasure to deal with. I feel I am in safe hands and I would highly recommend Michelle and her team. She is a real asset to the company....
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Mar 01,2015
Minithumbup
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Mar 01,2015
0 people found
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Mrs Smethurst has managed my rented out flat in Putney since 2008 and I am very satisfied with the service. She has always found me good tenants, managed the let for me, kept me updated with anything I need to know, and has been extremely prompt in replying to my queries. I've dealt with some other letting and management agents over the years, but Andrews stands out as very professional and representing good value for money....
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Comment on agent fees
Good value for money.
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Feb 12,2015
Minithumbdown
By:
Feb 12,2015
0 people found
this helpful
Mehmet was really helpful in helping us find an apartment that suited our requirements. Other members of staff were less helpful and more agressive. Mehmet was personable and reliable....
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Feb 10,2015
Minithumbup
By:
Feb 10,2015
0 people found
this helpful
I have let my property through Andrews for a number of years and have always found them to be very helpful. Recently, Michelle has gone over and above the call of duty to help me with something and she is always friendly, on the ball and efficient....
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Feb 02,2015
Minithumbdown
By:
Feb 02,2015
0 people found
this helpful
Discussing service from a not very professional person. Took money from us that wasn't there's in the first place....
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Feb 02,2015
Minithumbup
By:
Feb 02,2015
0 people found
this helpful
Dealing with Michelle for the last 7 years has been always a pleasure. She is proactive, takes and completes any agreed actions and doesn't bother me with the minutiae. In effect, she does her job, but she does it very well, often to a very high standard beyond what is required, and always has time for a chat to ensure a good working relationship ongoing....
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Feb 02,2015
Minithumbup
By:
Feb 02,2015
0 people found
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Our washing machine was smelling of burning (electrical) & we live on the 9th floor! I emailed Michelle at Andrews Letting & Management & she responded immediately. A plumber/electrician was sent around in a matter of days, assessed the situation & a brand new washing machine was installed 2 days later. A very efficient & client centred service - what you expect when you have been a loyal & reliable tenant for nearly 5 years. Many thanks!...
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Jan 19,2015
Minithumbup
By:
Jan 19,2015
0 people found
this helpful
I have always found Michelle and Sue to be very friendly, helpful and competent in managing my property. There have been at least a couple of occasions when tricky issues have arisen with tenants, and these have been dealt with quickly and efficiently. In one case, water damage to my flat from a leak upstairs was halted due to Michelle's persistence and efficiency. In short, I have full confidence that she will deal with any issue without fuss or drama, but at the same time, keep me well info...
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Jan 05,2015
Minithumbup
By:
Jan 05,2015
0 people found
this helpful
I have been with Andrews as a landlady for 15 years. They have been brilliant all these years. For major part of these years, Michelle has been dealing with the property on behalf of us. She has been excellent with her services. She is very efficient, knowledgeable, polite and more. She will deal with every sigle query and get back promptly. She is certainly an asset to Andrews. I wish her well with her job and her future....
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Comment on agent fees
Fees are reasonable
Was this helpful? Yes
Dec 27,2014
Minithumbup
By:
Dec 27,2014
0 people found
this helpful
Living in Australia it is good to know that our property is being well managed by Michelle (Smethurst). She keeps us fully up to date with all that is going on and any maintenance or renos that need carrying out are quickly dealt with through her efficient service and professionalism....
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Dec 21,2014
Minithumbup
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Dec 21,2014
0 people found
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As a landlord living out of the Country it was extremely important to me that my property was cared for in my absence. Michelle operated in a very professional manner dealing with unforeseen plumbing issues which were sorted out extremely quickly and economically. I would gladly recommend the agent to other landlords...
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Dec 21,2014
Minithumbup
By:
Dec 21,2014
0 people found
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I have dealt with Michelle for over 8 years now. She is an absolute JOY to deal with!!! Working in property management and having worked for agents previously, I now own my own company and she adopts the same approach as me, she treats every client like a friend and her attention to detail is AMAZING! She certainly makes my job so much easier! I wish there were more people like her that I deal with in Estate Agents. She is quick, efficient and reliable....
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Comment on agent fees
Reasonable. They offer rent collection and never fail to get it on time and in full!
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Dec 20,2014
Minithumbup
By:
Dec 20,2014
0 people found
this helpful
Andrews in Putney was very professional and quick in renting out my property. They also seem to go the extra mile. Very impressed....
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Dec 16,2014
Minithumbup
By:
Dec 16,2014
0 people found
this helpful
Michelle has always been efficient, friendly and prompt in dealing with my tenants and lettings for my flat. A few years ago I had an issue with a very difficult tenant and she was a great help in dealing with giving him notice. The present tenant which she referenced and arranged the lease for seems to be working out very well and I am very satisfied with the service I receive from Andrews in Putney....
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Dec 16,2014
Minithumbup
By:
Dec 16,2014
0 people found
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As a tenant, I had a ten year residency with Andrews, from 2004 to 2014 (I left because of changing personal circumstances). Michelle was my contact for the last seven years and it was always a pleasure to speak with her. My calls were mainly to raise domestic issues, and within two days of calling an engineer would visit the property and repairs were usually carried out within the same time frame. I would highly recommend Andrews and Michelle to any prospective tenants....
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Comment on agent fees
Remarkably good value.
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Dec 16,2014
Minithumbup
By:
Dec 16,2014
0 people found
this helpful
Excellent, always goes above and beyond the call of duty to ensure our needs are met. Has been a pleasure to deal with over the last 5 years and is one of the most friendly and genuine agents we have met. If only more agents were like her!...
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Comment on agent fees
Never enjoy paying admin fees but compared to other agents these are reasonable
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Dec 10,2014
Minithumbup
By:
Dec 10,2014
0 people found
this helpful
We bought our property through Andrews and when we decided to let went back to them. It's been a wise and happy decision because not only have we benefited from a very efficient service, the transition between tenants has been smooth, tenancies have been peaceful, secure and stress free and most of all we continue to enjoy a personal, friendly, reliable relationship with our property manager....
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Dec 08,2014
Minithumbup
By:
Dec 08,2014
0 people found
this helpful
I have no hesitation in recommending Andrews in Putney to any prospective landlord. I have been using Andrews in Putney as my letting agent since 1998. Throughout these sixteen years, I have consistently received excellent service. This is particularly important as I live abroad and need to be able to trust and rely on my letting agent to look after what was my home and what will be my home again at some point in the future. I am glad to say that I have this in Andrews in Putney. So much so...
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Comment on agent fees
As regards Andrews\' charges, they were certainly competitive back in 1998 (when I obtained quotes from three local agencies). I cannot comment on their current competitiveness, since the quality of service I receive more than outweighs any cheaper offer that I might receive from a rival firm.
Was this helpful? Yes
Dec 01,2014
Minithumbup
By:
Dec 01,2014
0 people found
this helpful
Michelle and the team at Andrews are great. I have used their service for some years now and would highly recommend them. Michelle is very prompt to answer all of my questions and deals with any and all situations in a professional confident and ultra competent way. She is very approachable, reliable and dependable. I think She looks after my tenants just as well as she looks after me and is able to balance both sides of the rental equation....
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Nov 12,2014
Minithumbup
By:
Nov 12,2014
0 people found
this helpful
Thank you to Michelle who went out of her way to deal with a problem with my flat. Whilst I was away the Landlord from the flat below mine complained that water was leaking in from the ceiling. Michelle met him out of hours so he could have access to my flat. Thankfully it was quickly established not to be a problem with my flat, but a massive thanks to Michelle for going in on her Saturday night and ensuring the issue was sorted quickly! :)...
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Nov 05,2014
Minithumbup
By:
Nov 05,2014
0 people found
this helpful
Had lost a statement from a previous year - so needed a copy. Staff member was very helpful and located statement and emailed immediately...
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Nov 04,2014
Minithumbup
By:
Nov 04,2014
0 people found
this helpful
The service we received from Andrews was excellent, from their first visit, when we discussed rent, prospective tenants, agency fees etc, to their photos of the property, the work they did finding a tenant, and the managing of the property. We were kept fully informed at all times....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 82% accuracy of agent's valuations
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
24 0 15 4 0 1 0 0 1 0
David Minors - no image available David Minors
Manager
2 reviews

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Michelle Smethurst - upload your photo Michelle Smethurst
26 reviews

About Michelle No description set View full profile
Michelle  - upload your photo Michelle
2 reviews

About Michelle No description set View full profile
Susan Johnstone - upload your photo Susan Johnstone
4 reviews

About Susan No description set View full profile
Tarlochan Kandola - upload your photo Tarlochan Kandola
1 reviews

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Rebecca Durant - upload your photo Rebecca Durant
1 reviews

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Mehmet Bayram - upload your photo Mehmet Bayram
4 reviews

About Mehmet No description set View full profile
Michelle Smethurst - upload your photo Michelle Smethurst
1 reviews

About Michelle No description set View full profile
Alicia Whittaker - upload your photo Alicia Whittaker
2 reviews

About Alicia No description set View full profile

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