No description for branch.
Andrews

10 Temple Street Keynsham, Bristol
Gloucestershire
BS31 1EG

01179864293
Website not available

Properties for Sale
Properties to Rent

Mar 08,2017
Minithumbup
By: 'Blackwell85'
Mar 08,2017
0 people found
this helpful
Me and My Partner were first time buyers and had been going through London and Country to arrange our mortgage. After 3 weeks of not getting anywhere we were passed the details of Andrews in house Broker called Allan Gibson. Allan from the start was very ...
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Comment on agent fees
£450.00 is worth every penny.
Was this helpful? Yes
Jan 17,2017
Minithumbup
By: 'LaylaStoneHill'
Jan 17,2017
1 people found
this helpful
Personable, professional approach, attention to detail whilst managing expectations of both the prospective client and Landlord. Clear concise communication of the current situation and future steps allowing the transition to be a stress free, professional experience....
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Comment on agent fees
Fees in general should not be used in my personal opinion as at an already stressful time, financially and personally, referencing fees add to this. Letting agents should make their income from the landlords once a tenant is successfully placed. For this cost to blatantly fall on the prospective tenant is unfair when they are already paying the landlord high costs to rent their property on a monthly basis
Was this helpful? Yes
Sep 20,2016
Minithumbup
By: 'Sally'
Sep 20,2016
0 people found
this helpful
Patryck has been by far the best letting agent I have dealt with during my property search. He was very knowledgeable, efficient, polite and patient. After dealing with other letting agents, he was definitely head and shoulders above the rest! I have to say that ...
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Was this helpful? Yes
Sep 15,2016
Minithumbup
By: 'Rose'
Sep 15,2016
0 people found
this helpful
Siobhan was very helpful and found a new tenant for me very quickly. There were some issues with my previous tenant regarding gaining access for viewings etc, which this tenant complained about, but from my side of the process was pretty smooth and efficient. Early ...
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Comment on agent fees
Chose the tenant finding and rent payment option only, and the fees are reasonable for the ongoing payments. The upfront fees were pretty much industry standard and taken from the first month's rent, which was a bit of ouch, but to be expected.
Was this helpful? Yes
By: Siobhan
Sep 20, 2016
View all comments (1)
Thank you for your review Rosemary. ...
Aug 12,2016
Minithumbup
By: 'Mrs C Piper'
Aug 12,2016
0 people found
this helpful
Patryck is very professional, friendly and efficient. Prompt responses and a pleasure to deal with. He was very well-informed about the property and gave us a lot of helpful information. Would highly recommend....
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Feb 25,2016
Minithumbdown
By: 'sr'
Feb 25,2016
1 people found
this helpful
Very good at finding a new tenant. Their admin thereafter is atrocious. Even though I used them to find me a tenant for me to manage thereafter, they constantly spooked the tenants by suggesting they review the lease, asked for payments for setting up the ...
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Was this helpful? Yes
Aug 03,2015
Minithumbup
By: 'Angela'
Aug 03,2015
0 people found
this helpful
Andrews took on our property following an unhappy start with an alternative letting agent in Bristol - and did all they promised in a fast and professional manner....
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Comment on agent fees
Substantially more expensive than other agents operating in Bristol, but we were doing this for the first time, liked Karen, and this office operated in the right geographical area for our property. We may well negotiate fees next time!
Was this helpful? Yes
Feb 17,2015
Minithumbup
By: 'Lee'
Feb 17,2015
0 people found
this helpful
I'm a first time landlord but using Andrews has made the process far less daunting than I was expecting. I initially dealt with Karen Rushent who was brilliant she gave us the rental income evaluation and managed and took the viewings. She explained everything clearly ...
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Comment on agent fees
The fees are very reasonable for Fully Managed at 8% which I think is a very good deal.
Was this helpful? Yes
Feb 02,2015
Minithumbup
By: 'Christine Drew'
Feb 02,2015
0 people found
this helpful
The service I have received from Stuart and Caroline with regard to the renting out of my mother's flat has been first class. The whole process has been handled in a professional and efficient way and I have every faith in their ability to manage ...
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Was this helpful? Yes
Sep 30,2014
Minithumbup
By: 'James'
Sep 30,2014
0 people found
this helpful
Initially met with Caroline to discuss Landlord services. As a first time landlord, both Caroline and Andrews were great with info and insight around things to consider. As a result, instructed Andrews to act on our behalf to find Tenants, they turned prospective tenant list ...
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Was this helpful? Yes
Sep 29,2014
Minithumbup
By: 'Kerrie'
Sep 29,2014
0 people found
this helpful
Caroline and Stuart knew the sort of property my family and I were looking for. They found us one that was absolutely perfect and we are so grateful. Communication was good throughout the experience, and paper work seemed minimal. Referencing checks began exactly when they ...
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Was this helpful? Yes
Sep 23,2014
Minithumbup
By: 'Stephanie Carr'
Sep 23,2014
0 people found
this helpful
I was very pleased that Andrew's let my property within 24 hours, it was marketed very well and Caroline was very helpful and answered all my queries. Andrew's dealt with everything for me including obtaining all relevant certificates and inventory. They kept me informed throughout the ...
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Sep 18,2014
Minithumbup
By: 'Paul'
Sep 18,2014
0 people found
this helpful
Andrews aren't just interested in new clients who they then forget about - they look after their existing clients well. We have been tenants with Andrews for just over 3 years. A sudden change in our landlord's circumstances meant they were unable to roll over our ...
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Was this helpful? Yes
Sep 14,2014
Minithumbup
By: 'Alison'
Sep 14,2014
0 people found
this helpful
Caroline was proactive at a times, made the whole process very straightforward. Quick response and actions on any queries and found us a tenant very quickly....
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Was this helpful? Yes
Sep 11,2014
Minithumbup
By: 'CB'
Sep 11,2014
0 people found
this helpful
Excellent Service throughout, the branch were excellent at securing a good quality tenant quickly and made the whole process stress free. I definitely would recommend....
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Comment on agent fees
Great value for money
Was this helpful? Yes
Sep 11,2014
Minithumbup
By: 'Zena Hermon'
Sep 11,2014
0 people found
this helpful
I was very pleased with the quality of the tenant Andrews found for my property. I have had no problems with him over the last 10mths. I would recommend Andrews to my family and friends....
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Was this helpful? Yes
Sep 11,2014
Minithumbup
By: 'Alex'
Sep 11,2014
0 people found
this helpful
Caroline was fantastic, the service offered was second to none, I was kept informed at every step of the way and communication was great. I would highly recommend....
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Was this helpful? Yes
Aug 07,2014
Minithumbdown
By: 'Lou'
Aug 07,2014
2 people found
this helpful
I have rented properties through a variety of agents and this company by far has to be the poorest that I have ever dealt with. I had rented the property for just under a year and big problems recorded at check in (why on earth ...
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What agent could do to change your mind?
Better staff training and drive a culture of accountability. A small gesture goes a long way.
Attached Files
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By: Andrews
Aug 08, 2014
View all comments (1)
I'm sorry you have not been happy with the service you have received from Andrews. Please contact customerservices@andrewsonline.co.uk with your issues and we will endeavour to resolve them. ...
Feb 18,2014
Minithumbdown
By: 'Digusted'
Feb 18,2014
3 people found
this helpful
I Will Keep this Simple, everything was fine with all the agents I dealt with, friendly ,courteous, service with a smile , always kept you updated, in both hotwells branch and clifton branch , untill for some unknown reason when i was really keen on a property (...
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By: Digusted
Feb 24, 2014
View all comments (1)
Just thought of updating you of the agents name she is actually the "lettings coordinator" Alison cook she needs get rid of her attitude and needs to learn how to write correct grammar, most of all needs to no what politeness & humility is !!! general all round communication training would be good for her. if you want to really deal with this company i would just speak and see who the im actually speaking to ...
Feb 15,2013
Minithumbdown
By: 'mummycez88'
Feb 15,2013
4 people found
this helpful
absolutely appalling company to let with and i wouldnt ever recomend anyone to rent with this company! we moved into the house 2 years ago, when we moved in we were told we didnt need a guarantor if we payed every 3 months up front, and have ...
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Areas covered
  • BS31
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
94% customers were satisfied with fees 88% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £140,000
  • Max: £200,000

Letting
  • Min: £0
  • Max: £140,000

ARLA NALS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
10 1 5 2 0 0 0 0 1 1

Fees

No fees set.
Last updated at 10:06 AM 07/06/2016 by Siobhan

Complaints Procedure

No procedure set.
Last updated at 10:06 AM 07/06/2016 by Siobhan

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