Andrews
Gloucester, GL1
4.2/5, 24 reviews
83% recommended
100% sales valuation accuracy
100% sales fee satisfaction
93% lettings valuation accuracy
81% lettings fee satisfaction
No company information

Opening Hours
Address

Andrews
5 Worcester Street
Gloucester
Gloucestershire
GL1 3AJ
01452 307605

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £0 £0
Lettings 93% 81% £350 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
14 0 5 2 0 0 0 0 1 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA RICS TPOS Sales TPOS Lettings
Latest Properties

No Properties

“I have been using Andrews for other 9 years now and ......”

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Oct 01,2015
Minithumbup
By: 'Keith Caddick'
Oct 01,2015
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I have been using Andrews for other 9 years now and have always found them to be super efficient. In my latest dealings Abigail swiftly found me a new tenant when the property became vacant. Extremely helpful and always friendly throughout....
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“Abigail was always available to walk through the process, discuss ......”

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Sep 29,2015
Minithumbup
By: 'Barry'
Sep 29,2015
0 people found
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Abigail was always available to walk through the process, discuss and suggest actions to overcome any challenge during the letting process. Timelines and fees were clear up front and Abigail acted throughout with our best interests at heart. She worked very quickly to confirm the ...
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“Rose is very professional, knowledgable and flexible. She was available ......”

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Sep 27,2015
Minithumbup
By: 'Maria Allen'
Sep 27,2015
0 people found
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Rose is very professional, knowledgable and flexible. She was available to meet with us and provide a comprehensive overview of their services as a letting agent providing a full management service. Rose's communications are clear and regular and I would not hesitate to recommend her ...
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“The experience with the agency started badly from the get ......”

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Jul 26,2015
Minithumbdown
By: 'Clever T'
Jul 26,2015
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The experience with the agency started badly from the get go. I had a mid-day viewing arranged but could not view the property because the keys had been changed which the agent was not aware of. I had to hand around Gloucester and wait until ...
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What agent could do to change your mind?
Extortionate fees combined with a poor tenant experience
Attached Filesnbsp;
Comment on agent fees
Extortionate fees combined with a poor tenant experience
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“As an experienced landlord, I approached Andrews to provide a ......”

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Jul 21,2015
Minithumbup
By: 'Matt J'
Jul 21,2015
0 people found
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As an experienced landlord, I approached Andrews to provide a lettings agent service for a new property. Rose was extremely helpful, friendly and engaging; building great rapport from start to finish and demonstrating her wealth of experience in the lettings industry. Rose took accountability for ...
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“All staff in the Worcester Street office (Gloucester) offer a ......”

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Jul 20,2015
Minithumbup
By: 'LizR'
Jul 20,2015
0 people found
this helpful
All staff in the Worcester Street office (Gloucester) offer a polite, efficient and professional service. All queries are answered in a timely manner, and the staff are always friendly and helpful. The voids between lets are usually short, and the properties are well managed. I ...
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Comment on agent fees
Never happy with fees - especially when 2 months' rent is swallowed up in fees! However I guess it's pretty much the same for all agents?
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“We approach Rose to let out our 1 bed flat which ......”

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Jul 17,2015
Minithumbup
By: 'Mark Wilkinson'
Jul 17,2015
0 people found
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We approach Rose to let out our 1 bed flat which she did within a week which was faster than we thought. Rose dealt with everything we asked her to do quickly and efficiently. The only slight hiccup we had was receiving the rent which to ...
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Comment on agent fees
The Fees were higher than the agent we use for our other property in Bristol.
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“Sophie is always very friendly and helpful. She manages the ......”

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Jul 14,2015
Minithumbup
By: 'Jacqui Bunt'
Jul 14,2015
0 people found
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Sophie is always very friendly and helpful. She manages the property very efficiently, and wastes no time in communicating any concerns to me whether verbally or via email....
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“Words cannot describe the professional and friendly manner, how Sophie ......”

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Jul 12,2015
Minithumbup
By: 'Michael Bourne'
Jul 12,2015
0 people found
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Words cannot describe the professional and friendly manner, how Sophie handles her day to day role in property management within Andrews. Sophie is always extremely helpful and puts others first a pleasure to work alongside. Super star !!!!! and would never let you down, I wish ...
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“The team at Andrews were very friendly and efficient. Within ......”

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Jul 10,2015
Minithumbup
By: 'JLW'
Jul 10,2015
0 people found
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The team at Andrews were very friendly and efficient. Within a week of first making an enquiry through their website, my flat was let. Everything was dealt with very promptly and every member of staff I spoke to was very helpful....
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“Andrews provided us with an efficient and friendly service. They ......”

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Jul 09,2015
Minithumbup
By: 'andycoz'
Jul 09,2015
0 people found
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Andrews provided us with an efficient and friendly service. They were prompt at answering any queries we had regarding the property. As a student the administration fees were quite high but their service was professional and I was able to move in quickly....
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Comment on agent fees
As stated above, for a student they are quite steep. Speaking to other friends who have gone with other agents they have paid about 200 less.
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“I have always found everyone at Andrews extremely helpful and ......”

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Jun 17,2015
Minithumbup
By: 'Mike H'
Jun 17,2015
0 people found
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I have always found everyone at Andrews extremely helpful and professional. From finding new tenants to dealing with them through the contract, Andrews have always made my life much easier, and have made renting my property very straightforward and trouble free....
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“Very professional service, Greg was helpful and left me confident ......”

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May 03,2015
Minithumbup
By: 'Freddie'
May 03,2015
0 people found
this helpful
Very professional service, Greg was helpful and left me confident that he would be able to find a suitable tenant, which he succeeded in doing within 24 hours. No hesitation in recommending Greg/Andrews...
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Comment on agent fees
Reasonable and in line with the market
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“As I work overseas a great deal, I am impressed ......”

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Mar 20,2015
Minithumbup
By: 'Sophie Raphel'
Mar 20,2015
0 people found
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As I work overseas a great deal, I am impressed by the way that any issues are dealt with quickly. I am kept informed and consulted should there be a cost involved....
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“Very helpful staff at Worcester st. Very proactive in marketing ......”

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Mar 16,2015
Minithumbup
By: 'Paul Barnes'
Mar 16,2015
0 people found
this helpful
Very helpful staff at Worcester st. Very proactive in marketing property. Tenant and Landlord feel that they can both turn to staff for common sense advice .Staff seem to really understand the market. Can't thank them enough.Would very much recommend them...
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“I approached Andrews for help to let my property to ......”

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Feb 03,2015
Minithumbup
By: 'Peter Jones'
Feb 03,2015
0 people found
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I approached Andrews for help to let my property to students starting in September after having no calls myself. I was introduced to Brittany who arranged an appointment the following day at 11.30. Brittany was very positive about letting the property after the viewing and gave ...
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Comment on agent fees
Well worth what ever you pay her. She was simply fantastic.
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“Brittany is a really good agent with friendly approach to ......”

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Jan 05,2015
Minithumbup
By: 'Karolina Nieora'
Jan 05,2015
0 people found
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Brittany is a really good agent with friendly approach to customer. Brittany porovide a good service and is open and flexible when it comes to customer needs....
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Comment on agent fees
I would like agency to take reponsibility of window cleaning as it is a good way to provide good service.
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“Brittany was really really helpful and always good prepare, had ......”

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Jan 05,2015
Minithumbup
By: 'Bartek'
Jan 05,2015
0 people found
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Brittany was really really helpful and always good prepare, had an answer for all of my questions. She has been always nice, kind and competent....
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“I have used Andrews as a Lettings Agent for many ......”

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Dec 08,2014
Minithumbup
By: 'Chris Wood'
Dec 08,2014
0 people found
this helpful
I have used Andrews as a Lettings Agent for many years and have always found then to be very professional in dealing with my Tenants & myself. They deal with any problems quickly & efficiently and find new tenants without much difficulty. I would recommend them....
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“Worst estate agent I've ever used (and had dealings with ......”

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Nov 24,2014
Minithumbdown
By: 'Klc'
Nov 24,2014
4 people found
this helpful
Worst estate agent I've ever used (and had dealings with many!). Andrews branch almost always go through to an overflow service where you can arrange a call back. On 90 per cent of occasions this doesn't happen. I have now called 4 times in a week and ...
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“Olivia was very helpful when I was in the process ......”

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Oct 31,2014
Minithumbup
By: 'River'
Oct 31,2014
0 people found
this helpful
Olivia was very helpful when I was in the process of renting my house. She was always very pleasant and at some times had to put up with multiple calls a day from me to help in getting the paperwork sorted in time! A pleasant ...
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Comment on agent fees
Very expensive, definitely could do with some change here.
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“Andrews are a breath of fresh air within the lettings ......”

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Sep 19,2014
Minithumbup
By: 'E Kingscote'
Sep 19,2014
0 people found
this helpful
Andrews are a breath of fresh air within the lettings industry. They were highly recommended to us and we couldn't be happier with the service we receive. They are on the ball, attentive, keep you informed, respect your wishes, look after their landlords. All in ...
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Comment on agent fees
Fantastic value for money
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“absolutely terrible!! tried to give 6 months worth of rent up ......”

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Nov 23,2011
Minithumbdown
By: 'Sarah'
Nov 23,2011
3 people found
this helpful
absolutely terrible!! tried to give 6 months worth of rent up front with deposit and asked them to reduce the £305 admin fee as clearly the contract was paid in full and there was little admin to do. They said no, not at all and never ever ...
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What agent could do to change your mind?
better communication = actually bothered to car about me is a start !!! dont ripp me off with admin fees when I am paying for the contract in full
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“I've been a tenant at Andrews Lettings and they are ......”

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Apr 08,2011
Minithumbdown
By: 'smee'
Apr 08,2011
2 people found
this helpful
I've been a tenant at Andrews Lettings and they are the worst estate agent I have ever used. The fees are extortionate, right from the get go. Upon moving in day, Andrews hadn't collected all the keys for the property so I turned up at ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Andrews, Gloucester GL1 3AJ


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