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20 Cornfield Road Eastbourne
East Sussex
BN21 4QE

01323 419121

Jun 06,2016
Jun 06,2016
1 people found
this helpful
I found them excellent at finding a tenant but they were too officious and interfering once we had tenants. Tried to get me to draw up another 6 month agreement and pay another fee and also wrote to my tenants which was unnecessary and I felt not their place to do. Also sent me letters telling me to renew my gas safety certificate when it was not even due - not sure why as they had a copy on file - also sent me another reminder after I had sold the property!...
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Comment on agent fees
Ok but need to keep your wits about you or might end up paying more than necessary.
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Mar 06,2013
Mar 06,2013
3 people found
this helpful
From reading all these reviews it seems a lot of people have the same thing in common and that is disgusting service from Andrews. We moved into a property and it was disgusting they blamed everyone from the landlord to ourselves not asking for the property to be cleaned and there no care attitude is disgusting. I really want to take this further but we really like the property were in ( now its cleaned ) so were trying not to upset them to much which is stupid but there service is a disgrace....
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What agent could do to change your mind?
Just cleaned the property, or apologise and not blame anyone else.....simple really
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Apr 19,2011
Apr 19,2011
0 people found
this helpful
Refuse to pay back my holding fee, despite the fact it was the landlord who pulled out at the last minute....
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By: Andrew Youd
May 13, 2011
View all comments (1)
Dear Sir/Madam, I am the Area Manager for the South east region, and am sorry to read that we have failed to meet your expectations. I would be happy to discuss the above with you and gain some more detail regarding the situation. Andrew Youd MARLA Area Manager Southeast region. For and on behalf of Andrews Letting and Management Ltd....
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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